Deputy vs EPRO Scheduler

Deputy is a valuable asset for businesses looking to streamline their scheduling operations and enhance employee productivity. During my research, I found it to be a highly effective and centralized tool for hiring, training and scheduling employees. Users consistently praise its performance, with many giving it a 4.5-star rating.One of Deputy's standout features is its AI-powered automation, which can significantly improve scheduling and shift break compliance. However, it may require some initial setup and learning to function optimally. The touchless facial recognition clock-in feature is particularly valuable in today's post-pandemic world.I appreciate Deputy's commitment to employee empowerment. Its accountability measures, such as GPS tracking and facial recognition, effectively prevent time theft without compromising employee autonomy. The Shift Pulse feature is another valuable tool that fosters open communication between employees and management.While Deputy is a powerful solution, it's not without its flaws. I encountered bugs and glitches that occasionally disrupted the user experience. Slow performance, particularly for mobile app users and non-desk staff, can be frustrating. Additionally, GPS challenges can be problematic for businesses with multiple locations as the platform doesn’t support multiple time zones.The HR functionality is also limited, but I believe it has the potential to expand over time. Adding more languages to the interface would also make it more inclusive. Overall, I recommend Deputy to small to mid-sized organizations seeking a reliable and feature-rich scheduling solution that also offers basic HR functionalities.

Is EPRO Scheduler the real deal or just a scheduling "pro" at making promises it can't keep? User reviews from the past year paint a mixed picture of EPRO Scheduler. While some users praise its ease of use and helpful features, others express frustration with its limitations and lack of responsiveness from customer support. One user, who has been using the software for over two years, appreciates the basic scheduling and employee management features, finding them intuitive and easy to teach new users. They also highlight the chat feature as a valuable tool for communication. However, the same user expresses disappointment with the limited training options, particularly the lack of webinars or pre-recorded materials covering advanced features. They also point out inconsistencies in the system's handling of back-to-back shifts and late punch-ins, as well as issues with certification management. Another user, who has also been using the software for over two years, finds the program adequate for their needs but desires more customizable reports and faster response times from customer support. They do acknowledge that the certification tracking and messaging features are helpful. EPRO Scheduler's strengths lie in its user-friendly interface and basic scheduling capabilities, making it suitable for organizations with straightforward scheduling needs. However, its lack of advanced features, limited training options, and inconsistent performance in certain areas may hinder its effectiveness for organizations with complex scheduling requirements or those seeking a more robust and responsive customer support experience. EPRO Scheduler is best suited for smaller organizations with simple scheduling needs and a willingness to work around its limitations.