Humanity vs ZoomShift

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Our analysts compared Humanity vs ZoomShift based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Humanity is an end-to-end platform for all your scheduling needs. It helps you create schedules in minutes and offers AI-powered suggestions to avoid overscheduling and staffing errors while ensuring proper coverage and compliance with labor regulations.

The platform's intelligent algorithms analyze employee availability, skill sets and workload to generate optimal schedules that align with forecasted demand. You can define custom rules to address specific requirements and reduce manual effort.

Humanity serves as a central repository for scheduling data. It maintains a detailed employee database, historical records and audit logs, helping you manage workforce information and ensure accountability. A demand forecasting module helps predict future staffing needs based on seasonal demand and optimize workforce allocation. 

Additionally, it includes robust features to address compliance and employee well-being. The platform automatically creates breaks based on predefined state rules, ensuring adequate meal breaks and compliance with labor regulations. Employees also get personal portals to view schedules, swap shifts, chat with managers and colleagues, and send time off requests.

The mobile app empowers managers and employees to create schedules, communicate effectively, and track time and attendance from anywhere. Its geofencing feature helps prevent malpractices like time theft, buddy punching and clocking in from outside the work location. 

Pros
  • User-friendly interface
  • Mobile app
  • Customization and flexibility
  • Responsive customer support
Cons
  • Slow performance
  • Integration challenges
  • Bugs and UI issues
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Zoomshift helps small and mid-sized businesses manage workforce scheduling, time tracking and team communications. It offers user-friendly scheduling and shift planning tools to create, assign and handle employee shifts. You can use intelligent automation for time-consuming tasks such as assigning shifts, sending reminders and maintaining timesheets.

Additionally, Zoomshift provides time tracking and PTO management features. Employees can record their work hours using the built-in time clock functionality, ensuring accurate and reliable timekeeping data.

The system streamlines PTO management, allowing employees to submit and track time-off requests while helping managers review, approve or deny requests. This eliminates manual processes and reduces the risk of errors or disputes related to time and attendance.

The platform also includes features that enhance communication between employees and managers, such as announcements, notifications and messaging capabilities. Also, Zoomshift offers a robust mobile app that allows employees to access their schedules, submit time-off requests and communicate with their team remotely.

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$3/User, Monthly
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$2/User, Monthly, Freemium
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Windows
Mac
Linux
Android
Chromebook
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Linux
Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Knowledge Base
24/7 Live Support

Product Insights

  • Streamline Employee Management: Humanity offers a robust employee management toolkit with a 100 analyst rating, according to our data. You can manage employee certificates, track expiration dates and offer them unique self-service portals. Employees can handle multiple job positions from a centralized portal and submit feedback on stress levels and fatigue. The platform categorizes employee segments and helps you compare labor costs with demand forecasts for effective budgeting.
  • Manage Schedules From Anywhere: The platform provides one of the most robust scheduling mobile apps, earning a perfect 100 rating from our analysts. It includes toolkits for ad-hoc scheduling, team communications and custom notifications. It supports geofencing to track employee locations and offers a time clock to log staff work hours in a timesheet. You can also create schedules offline and define rules to automatically publish them at the right time.
  • Create Schedules Effectively: Another strong suite is the scheduling toolkit, which got a 93 rating from our analysts. You can use drag-and-drop tools and templates to create shifts manually or define rules for the native AI to do it automatically. Copy schedules with or without employees and apply them across multiple departments and locations. Employees can specify their skills, and the platform creates skill-based schedules. You can control each shift’s visibility based on user roles and set permission levels for shift swap and trading approval workflows.
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  • Start Scheduling for Free: You can start scheduling up to 20 employees in one location with Zoomshift’s ‘Essentials’ plan for free. It supports group chats, shift and manager notes, and shift reminders.
  • Schedule From Anywhere: Zoomshift offers one of the most robust scheduling mobile apps, rated 100 by our analysts. It lets employees log attendance, track time, view and swap shifts, and chat with team members. Managers can use the app to edit schedules and timesheets, add shift notes, and track employee work hours and location using geofencing technology.
  • Manage Shifts Efficiently: According to our data, one of Zoomshift’s strongest suites is its shift management tools and capabilities, which got an 83 analyst rating. The platform's customizable shift layouts, recurring shift options and shift change notifications keep everyone informed and prepared for their upcoming shifts. Additionally, shift swapping and split shifts provide flexibility for both employees and managers, accommodating individual needs and last-minute changes.
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  • Employee Scheduling: Create conflict-free schedules using intuitive drag-and-drop schedule makers. Update schedules in real time while receiving overstaffing or understaffing notifications on a daily or weekly basis. Assign, remove and swap shifts easily based on staff availability, skills and preferences.
  • Time Clock: Track employee attendance and hours via the mobile app and maintain accurate timesheets. Mandate employees to click pictures while clocking in or out to avoid malpractices like buddy punching. Set punctuality rules to curb absenteeism and accidental absences.
  • Leave Management: Employees can manage their schedules and work-life balance using unique portals. Customize leave types to suit company needs while allowing partial day leaves. Set vacation and PTO rules to avoid understaffing.
  • Integrations: Integrate with popular third-party ERP, HCM, payroll and HR modules to streamline business operations. Export payroll to over 30 modules like Ceridian, ADP, Ultimate Software and Paycheck. Integrate with external HR modules like BambooHR.
  • Forecast: Use external performance indicators to predict future staffing needs and design efficient employee schedules. Customize schedules based on business priorities and capacity to tackle both under-staffing and over-staffing challenges.
  • Geofencing: Enable geofencing to ensure employees check in and out from the correct locations. Activate the GPS facility to track field staff location accurately.
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  • Schedule Management: Copy schedules, apply templates, sort and filter, incorporate variables like location and seasonal needs, assign employees to shifts and automatically create schedules.
  • Absence Management: You can track employee absences, time-off requests and PTO requests to facilitate vacation leave tracking and automatically update schedules.
  • Employee Self-Service: Employees can clock in and clock out for shifts directly using the employee portal. They can view timesheets and schedules, submit time-off requests, request shift swaps, and check total hours worked.
  • Integration: Use open API to integrate it with other HR solutions like payroll or workforce management systems and third-party applications such as Google Calendar.
  • Time Management: The platform helps track employee time, manage timesheets and export the information for payroll processing. Create blackout dates to prevent employees from requesting time off during busy times.
  • Employee Management: You can store staff information in an employee database while accessing relevant information like employee availability and shift duties that can be assigned to individual employees.
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Product Ranking

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Employee Scheduling Software

#21

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Employee Scheduling Software

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Analyst Rating Summary

86
76
52
39
100
71
91
91
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Employee Management
Mobile Capabilities
Schedule Management
Leave and Absence Management
Time and Attendance Management
Mobile Capabilities
Leave and Absence Management
Schedule Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Humanity
ZoomShift
+ Add Product + Add Product
Collaboration Employee Management Leave And Absence Management Mobile Capabilities Platform Capabilities Reporting And Analytics Schedule Management Security And Compliance Shift Management Time And Attendance Management 52 100 91 100 75 83 96 83 79 85 39 71 91 98 79 33 86 78 84 72 0 25 50 75 100
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100%
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67%
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88%
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12%
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93%
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78%
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22%
78%
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22%
83%
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17%
33%
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67%
95%
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5%
80%
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20%
78%
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22%
78%
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22%
79%
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21%
84%
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16%
84%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

70%
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30%
60%
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40%

User Sentiment Summary

Great User Sentiment 1401 reviews
Excellent User Sentiment 124 reviews
86%
of users recommend this product

Humanity has a 'great' User Satisfaction Rating of 86% when considering 1401 user reviews from 5 recognized software review sites.

91%
of users recommend this product

ZoomShift has a 'excellent' User Satisfaction Rating of 91% when considering 124 user reviews from 2 recognized software review sites.

4.3 (14)
n/a
4.3 (1032)
4.9 (20)
4.3 (296)
4.5 (104)
4.8 (51)
n/a
4.2 (8)
n/a

Awards

SelectHub research analysts have evaluated Humanity and concluded it earns best-in-class honors for Employee Management and Mobile Capabilities.

Employee Management Award
Mobile Capabilities Award

ZoomShift stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: The interface is easy for both managers and employees to navigate. Despite some initial learning curves, users appreciate its simplicity, which can eliminate the need for extensive tutorials or training.
Robust Mobile App: It provides quick and convenient access to scheduling and clocking functionalities. Despite occasional issues like freezing, the app streamlines clock-in/out processes and enables on-the-go schedule management.
Customization and Flexibility: The platform offers customizable views and filters, enabling users to tailor schedules to their specific needs. Additionally, features like Open Shifts empower employees to pick up available shifts based on their preferences, enhancing scheduling flexibility.
Responsive Customer Support: Humanity stands out for its responsiveness, and users appreciate the promptness of live chat support and quick resolution times.
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Ease of Use: Many users appreciate ZoomShift's simplicity and ease of use when creating and managing schedules. It's especially beneficial for businesses with frequently changing schedules.
Robust Mobile App: The mobile app allows employees to clock in and out, view schedules, and request shifts from their phones. This provides significant convenience for businesses with staff who are constantly on the move.
Cost-Effective: Several users mentioned that ZoomShift provides good value for money, especially considering its features and flexibility.
Time-Saving: The software simplifies scheduling and timesheet management, helping businesses save time with features like copying shifts, exporting schedules and setting reminders.
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Slow Performance and Loading Times: Humanity can take a long time to load larger schedules or perform certain tasks. This can hinder navigation between different sections.
Integration Challenges: Many users faced issues while connecting the platform with third-party ERP and HCM solutions like Zendesk and ADP Workforce Now.
Bugs and UI Issues: Users experienced bugs within the user interface, ranging from occasional instability to unexpected template malfunctions.
Changes in User Experience and Functionality: Some users mentioned that certain features they found useful were removed or altered, causing workflow disruptions and increasing complexity in using the software.
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Limited Reporting: Users expressed the need for more robust reporting options, including access to older shift histories beyond just a few months.
Declining Customer Service: Users reported a decline in customer service quality over time, citing slow responses and a lack of attention to fixing bugs.
Lack of Advanced Features: ZoomShift lacks certain features, such as more customizable alerts and the ability to mark events without adding them to the schedule or integrating payroll processing into the app.
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Humanity's intuitive interface, coupled with guided onboarding and data migration assistance, makes it easy for organizations to get started with scheduling. The simple drag-and-drop tools and embedded training tips help you start scheduling within minutes.Its compliance management toolkit is a standout feature, ensuring adherence to labor laws, internal policies, regulations and CBAs. It provides a set of default rules and offers you the freedom to write custom ones. The platform also sends conflict alerts and maintains historical records and audit logs, contributing to a secure and compliant environment.Humanity's mobile app is another significant advantage. It offers managers the same functionality as the desktop version, enabling them to create schedules, work offline and set up automation. Employees can view schedules, receive shift reminders, track work hours and even pick up open shifts with a single tap. The app's compatibility with the Apple Watch provides added convenience for managing schedules on the go.It’s an end-to-end platform catering to the needs of various stakeholders in frontline worker scheduling. Chief financial officers can track budgets and control labor costs, HR offices can ensure compliance and enhance employee experiences, frontline managers can manage schedules and coverage, and employees can have greater control over their work hours.While Humanity is well-suited for midsized companies, it isn’t ideal for large organizations. Users have reported slow performance and loading times, particularly when dealing with extensive schedules or performing complex tasks. Integration challenges with third-party ERP and HCM solutions can also be a concern. Additionally, users have encountered bugs and UI issues, ranging from instability to unexpected template malfunctions.Overall, Humanity is a great tool for managing employee schedules. It's easy to use and can help you improve your business's efficiency. However, it's important to be aware of the potential drawbacks before making a decision.

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Zoomshift is an economical scheduling and time tracking solution. It offers a free starter plan, and its paid plans start at just $1 per user per month. As a user, I found it to be a user-friendly and efficient tool, especially for smaller businesses.One of the first things I appreciated about Zoomshift was its intuitive interface. The platform is easy to navigate, with a clear and organized layout that makes it simple to find the features you need. The scheduling process is straightforward, allowing you to assign shifts and view the overall schedule in a calendar format. While it lacks drag-and-drop functionality, the smart calendar view provides a comprehensive overview of shift coverage over time.The most impressive aspect of Zoomshift is its mobile app, which is packed with features typically found in more expensive scheduling solutions. It includes time tracking, shift swapping, team chat, and even sophisticated options like geofencing and offline working.However, Zoomshift does have some limitations, particularly for larger enterprises. It lacks essential features like budgeting tools and cost tracking, which are crucial for making data-driven scheduling decisions. Additionally, it doesn't offer advanced features like automatic conflict alerts, embedded AI or automatic insights to optimize schedules.Overall, I found Zoomshift to be an excellent choice for small and medium businesses that need a simple and affordable scheduling solution. It's particularly well-suited for companies with 15 to 60 employees but can also handle larger teams of up to 150 employees. If you're looking for a user-friendly platform that offers essential features like time tracking, shift management and mobile accessibility, Zoomshift is definitely worth considering.

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