Schedule360 vs Shiftbase

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Our analysts compared Schedule360 vs Shiftbase based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Schedule360 Software Tool

Product Basics

Schedule360 is a comprehensive software solution designed to streamline employee scheduling and task management. It is particularly well-suited for industries with complex staffing needs, such as healthcare, retail, and public safety, due to its ability to handle intricate scheduling requirements and ensure optimal shift coverage. The software offers significant benefits, including reduced administrative workload, improved shift coverage, and enhanced employee satisfaction through better schedule transparency and flexibility.

Popular features of Schedule360 include automated shift assignments, real-time schedule updates, and robust reporting tools that provide insights into staffing patterns and labor costs. Users appreciate its intuitive interface and the ability to access schedules from any device, which enhances communication and coordination among team members. Compared to similar products, Schedule360 is often praised for its reliability and user-friendly design, making it a preferred choice for organizations seeking efficient scheduling solutions.

Pricing for Schedule360 typically varies based on the number of users and specific features required, with options for monthly or annual payments. This flexible pricing structure allows organizations to scale the solution according to their needs and budget.

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Shiftbase is workforce management software that helps businesses with frontline workers manage employee schedules, track time, monitor attendance, handle time-off requests and maintain employee profiles. It offers a comprehensive set of features to streamline HR processes and optimize shift and task management.

Its scheduling feature helps you easily create, modify and share employee schedules. The platform supports shift templates, recurring shifts, drag-and-drop scheduling and flex teams for efficient workforce allocation. It also considers employee availability and absences to ensure optimal scheduling. Additionally, you can manage personnel costs, track wage costs and create schedules based on work hours or budgeted labor costs.

For time tracking and PTO management, Shiftbase can track worked hours, manage time-off requests and ensure compliance with labor regulations. Employees can view their schedules, request time off and track their hours through the mobile app. Also, managers can approve or deny time-off requests and monitor employee attendance.

The human resource management module includes tools for creating and managing employee profiles, storing important documents and managing employee communications. The software also offers compliance management tools to help businesses adhere to labor laws and regulations. This includes features for tracking overtime hours, managing minimum wage and Working Hours Act (ATW) compliance, and generating audit reports.

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$3.50/Employee, Monthly
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Product Insights

  • Improved Efficiency: Automate scheduling tasks to save time and reduce administrative workload.
  • Enhanced Communication: Centralized platform for updates and notifications ensures all employees are informed in real-time.
  • Reduced Errors: Minimize scheduling conflicts and double-bookings with intelligent conflict detection.
  • Increased Flexibility: Easily adjust schedules to accommodate last-minute changes or employee requests.
  • Better Compliance: Ensure adherence to labor laws and company policies with built-in compliance checks.
  • Cost Savings: Optimize labor costs by aligning staffing levels with actual demand.
  • Employee Satisfaction: Empower employees with self-service options for shift swaps and availability updates.
  • Data-Driven Decisions: Utilize detailed reports and analytics to make informed staffing decisions.
  • Scalability: Adapt the system to grow with your business, accommodating more employees and locations seamlessly.
  • Enhanced Security: Protect sensitive employee data with robust security measures and access controls.
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  • Start Scheduling For Free: The starter plan lets you manage up to 75 employees in one location across five teams for free. You can manage employee profiles, create schedules, assign tasks and set role-based permissions. Employees can also track time manually via the mobile app.
  • Streamline PTO Management: Shiftbase's time and attendance management tools, highly rated with a 91 score by our analysts, offer a streamlined PTO management process. Employees can easily request and track time off, while managers can efficiently approve or deny requests and monitor attendance. This not only reduces administrative burden but also ensures accurate payroll calculations and compliance with labor regulations.
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  • Customizable Scheduling: Tailor schedules to meet the specific needs of your organization, whether it's for healthcare, retail, or any other industry.
  • Real-Time Updates: Instantly update and communicate schedule changes to employees, ensuring everyone is on the same page.
  • Shift Swapping: Allow employees to swap shifts with one another, subject to managerial approval, to accommodate personal needs without disrupting operations.
  • Automated Notifications: Send automatic alerts and reminders to employees about upcoming shifts, changes, or important announcements.
  • Compliance Management: Ensure schedules comply with labor laws and organizational policies, reducing the risk of violations and penalties.
  • Time-Off Requests: Streamline the process for employees to request time off, with an easy-to-use interface for both submission and approval.
  • Reporting and Analytics: Generate detailed reports on scheduling patterns, labor costs, and employee attendance to make data-driven decisions.
  • Mobile Access: Provide employees with the ability to view and manage their schedules from any mobile device, enhancing accessibility and convenience.
  • Integration Capabilities: Seamlessly integrate with other HR and payroll systems to ensure data consistency and streamline administrative tasks.
  • Role-Based Access Control: Assign different levels of access to users based on their roles, ensuring sensitive information is only available to authorized personnel.
  • Self-Scheduling Options: Empower employees to select their own shifts within predefined parameters, increasing job satisfaction and reducing administrative burden.
  • Overtime Management: Monitor and control overtime to manage labor costs effectively and prevent employee burnout.
  • Multi-Location Support: Manage schedules across multiple locations from a single platform, ideal for organizations with a dispersed workforce.
  • Employee Availability Tracking: Keep track of employee availability to ensure optimal shift coverage and minimize scheduling conflicts.
  • Custom Reporting: Create custom reports tailored to your specific needs, providing insights into various aspects of your scheduling operations.
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  • Employee Scheduling: Create and publish work schedules with an overview of expected costs. Repeat standard shifts by dragging and dropping into upcoming schedules while building custom templates. Get employee availability reminders when creating schedules while sending automated shift reminders. Invite employees to pick open shifts.
  • Time Tracking: Prevent errors while recording employee work hours using an online time tracking module. Employees can clock in via mobile apps or desktops based on GPS locations. Copy work hours from timesheets to time registration automatically while saving manual effort and errors.
  • Absence Registration: Automate absence management processes while tracking vacation hours and employee leave requests. Employees can create leave requests while forwarding them automatically for supervisor approval. Get a real-time overview of accumulated vacation hours while entering balance hours for new employees.
  • Resource Management: Manage vacation balances, employment contracts, employee work hours and information from one place. Process employment contract modifications while calculating overtime hours accurately. Set employee birthday and anniversary notifications.
  • HRM: Build personnel files with employee notes, automatic leave accrual, contract reminders, notifications for anniversaries and birthdays, and automatic calculation of plus/minus hours. You can track employee competencies and certificates, monitor employee well-being through overtime and absence tracking, and receive alerts when documents expire.
  • Reporting: Get an accurate picture of worked, scheduled and approved employee working hours. Gain in-depth insights into labor costs compared to revenue, worked hours per department or a team and more. Generate customized exportable reports containing crucial operational data.
  • Mobile App: Manage workforce schedules, absences and availability on the go using Android and iOS apps. Monitor employee work hours while posting important announcements and messages from anywhere. Receive push notifications about timesheets and availability changes.
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Product Ranking

#31

among all
Employee Scheduling Software

#103

among all
Employee Scheduling Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Collaboration Employee Management Leave And Absence Management Mobile Capabilities Platform Capabilities Reporting And Analytics Schedule Management Security And Compliance Shift Management Time And Attendance Management 52 62 91 83 63 81 84 67 79 74 0 25 50 75 100
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User Sentiment Summary

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Excellent User Sentiment 421 reviews
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90%
of users recommend this product

Shiftbase has a 'excellent' User Satisfaction Rating of 90% when considering 421 user reviews from 2 recognized software review sites.

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4.6 (225)
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4.4 (196)

Awards

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Shiftbase stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Users consistently praise Schedule360 for its intuitive interface, making it easy to navigate and manage schedules, even for those with limited tech experience.
Time-Saving Features: Schedule360's automated features, like shift scheduling and time-off requests, streamline the process, freeing up managers' time for other tasks.
Improved Communication: The platform's communication tools, such as notifications and messaging, help keep employees informed about schedule changes and updates, reducing confusion and missed shifts.
Mobile Accessibility: Schedule360's mobile app allows employees to view and manage their schedules on the go, providing flexibility and convenience.
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Increased Flexibility: Users appreciate the ability to assign different roles and create flexible rosters, making the platform suitable for self-rostering and cross-team visibility. It offers color coding to differentiate users and tasks, improving visual clarity.
Ease of Use: The software is user-friendly and requires minimal training. It simplifies scheduling and time tracking, especially when compared to manual or Excel-based methods.
Time-Saving: Shiftbase significantly reduces the time spent on administrative tasks like calculating hours and scheduling, with users reporting substantial time savings.
Responsive Support and Help Resources: Users consistently highlight the excellent customer service for its quick responses and effective issue resolutions.
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Limited Customization: Some users find the scheduling options to be inflexible, making it difficult to accommodate unique employee needs or business requirements. For example, they may not be able to easily set up different shift types or break schedules.
Steep Learning Curve: The interface can be complex and overwhelming for new users, requiring significant time and effort to master the system. This can be frustrating for employees who are already busy with their daily tasks.
Mobile App Issues: The mobile app has been reported to have performance issues, such as slow loading times or crashes, which can disrupt scheduling and communication. This can be particularly problematic for employees who rely on their mobile devices for scheduling updates.
Lack of Integration: Schedule360 may not integrate seamlessly with other business systems, such as payroll or time tracking software. This can lead to data duplication and manual workarounds, which can be time-consuming and error-prone.
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Lengthy Setup Process: Transitioning to Shiftbase from other systems requires a time investment. Users mention that setup can take two to three days, but the platform is highly efficient once it’s operational.
Challenging User Interface: While Shiftbase is functional, users mention that its presentation, particularly in areas like team rosters and part-time employee scheduling, could be more refined with color-coded visual representations.
Limited Advanced Features: The platform has limited functionalities, such as no custom fields, rigid reporting templates and a lack of customizable graphical representations for tracking specific tasks or plotting work hours.
Clocking Issues: The system doesn’t automatically log out employees based on their physical location. Users have complained about spending time manually adjusting or verifying clock-in and clock-out times when employees forget to log their hours properly.
Lack of Detailed Change Logs: There are no clear records of who removed or altered shifts, which limits accountability and tracking.
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User reviews from the past year present a mixed bag when it comes to Schedule360. Some users praise its robust customization options, highlighting how it can be tailored to accommodate complex scheduling needs like varying shift lengths, employee roles, and departmental requirements. This granular control is lauded for improving efficiency and ensuring coverage for critical operations, particularly in healthcare settings. However, this strength is also cited as a weakness by some, who find the interface clunky and difficult to navigate, especially for new users. The learning curve is described as steep, requiring extensive training and leading to frustration among employees trying to access basic information like their schedules or request time off. While Schedule360 offers features like automated scheduling and shift-swapping, some users report these functionalities to be less intuitive and user-friendly compared to competitors like TrackSmart Scheduling or Buddy Punch. A common thread in negative reviews is the lack of responsive customer support, with users expressing dissatisfaction over delays and unhelpful responses. In conclusion, Schedule360 might be a good fit for larger organizations with dedicated administrative staff who can invest time in learning the system and training employees. However, smaller businesses or those seeking a more user-friendly and intuitive experience might find better alternatives in the market.

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Shiftbase is a workforce management and scheduling platform that offers one of the best starter plans for free. You can start managing employee databases and schedule shifts of up to 75 employees in one location across five teams.In my experience, Shiftbase was easy to onboard if you’re not migrating from other scheduling platforms. However, the process is more cumbersome when you’re looking to migrate employee and scheduling data from an external platform. Unlike its competitors, Shiftbase cannot automatically set up your account using a CSV and Excel file containing your business data.One of the things I like most about Shiftbase is how easy it is to create flexible schedules, factoring in staff costs, revenue and budgets. Managers can track working hours through the website, mobile app or clock terminal. This gives insights into attendance and wage costs, allowing for better decision-making and optimized staffing. Additionally, it’s easy to manage employee leave and absences with Shiftbase, making it ideal for businesses with flexible or part-time staff.The platform can connect directly with payroll systems, reducing manual data entry and ensuring accurate, on-time payments. Shiftbase also offers basic reporting tools that help businesses understand budget allocation and staff work hours.Based on my experience and the feedback from other users, Shiftbase is a great option for businesses that need a simple and efficient way to manage their workforce. However, it lacks many advanced features that may be essential for larger enterprises with bigger teams. For example, it doesn't offer built-in AI for conflict alerts, seasonal demand analysis or workforce optimization based on seasonal trends.Overall, Shiftbase is a suitable choice for small to medium-sized businesses seeking a user-friendly and affordable workforce management solution. Its ease of use and focus on core scheduling and time-tracking features make it a good option for businesses with straightforward scheduling needs. However, larger enterprises with complex requirements, such as advanced analytics, AI-powered optimization or integration with multiple systems, might find Shiftbase's feature set limited.

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