Looking for alternatives to ScheduleSource TeamWork? Many users crave user-friendly and feature-rich solutions for tasks like Schedule Management, Mobile Capabilities, and Shift Management. Leveraging crowdsourced data from over 1,000 real Employee Scheduling Software selection projects based on 400+ capabilities, we present a comparison of ScheduleSource TeamWork to leading industry alternatives like When I Work, Jolt, Deputy, and Homebase.
Analyst Rating
User Sentiment
When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting.
It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses.
Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs.
Deputy is a one-stop shop for hiring, training, scheduling, paying and managing time sheets of frontline and hourly workers. It offers an intuitive interface and various features to help manage employees, streamline scheduling operations and simplify internal communications.
You can easily create, edit and manage schedules while ensuring optimal staffing levels. The platform's drag-and-drop functionality allows quick adjustments to accommodate changes in staffing or workload. Time clock features enable employees to clock in and out accurately, minimizing the risk of time theft and simplifying payroll processing.
Also, Deputy provides a comprehensive suite of HR tools, including features for managing time off. Employees can easily request and track vacation, sick leave and other absences. A built-in messaging portal facilitates internal communication and records interactions to promote accountability.
You can also post job openings on popular online channels and create a branded portal to accept applications. The system lets you design a new hire’s onboarding workflow with embedded training materials and tips. Additionally, customizable automation helps businesses comply with fair workweek regulations, break rules, maximum work hours, consecutive workdays and other labor regulations.
One of the platform’s standout features is its pre-built integrations and extensibility with other third-party solutions. The vendor lets you add extra features such as payroll processing, business intelligence, demand forecasting, point of sale system and more.
Homebase is a cloud-based solution that helps manage employee schedules, maintain timesheets and streamline payroll processes. Managers can create staff shifts using drag-and-drop scheduling tools and pre-built templates. They can also define rules to put schedules on autopilot for recurring tasks based on employee availability, skills and labor budget.
The platform is mobile-optimized and offers a native app for employees to view schedules, communicate, set preferences and trade shifts. You can use a POS system to track employee attendance and work hours or use the app to let staff log time from their phones. The platform maintains timesheets while integrating with payroll modules for wage calculation.
Verify employee identity and location with the built-in photo capture or GPS time clock functionality. Additionally, you can automate break tracking and overtime calculations to comply with shift worker regulations. It sends automatic alerts for employee absences or late logins while allowing managers to record daily summaries using the manager log.
among all Employee Scheduling Software
ScheduleSource TeamWork has a 'great' User Satisfaction Rating of 80% when considering 1 user reviews from 1 recognized software review sites.
When I Work has a 'excellent' User Satisfaction Rating of 90% when considering 1454 user reviews from 4 recognized software review sites.
Jolt has a 'excellent' User Satisfaction Rating of 93% when considering 371 user reviews from 4 recognized software review sites.
Deputy has a 'excellent' User Satisfaction Rating of 90% when considering 1504 user reviews from 4 recognized software review sites.
Homebase has a 'excellent' User Satisfaction Rating of 91% when considering 1169 user reviews from 4 recognized software review sites.
According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. However, the pricing structure is a point of contention for some users, with complaints about hidden fees and a lack of transparency before signing up.What truly set it apart was its affordability for small and medium businesses. The starter plan, costing just $1.50 per location per month, offers unlimited employee scheduling and auto-scheduling — features usually reserved for top-tier plans in competitors like 7Shift and Homebase.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses.
Jolt helps its users keep up with daily tasks and track who completes what with a time stamp. It is an easy-to-use solution that satisfies food safety guidelines with automated temperature checks, temperature logs and food labeling by date. Reviewers mentioned that its initial set-up takes time, and printer issues are difficult to solve. The application does not allow users to send messages to a single employee, but they can send a message to a large group of people at once. Overall, it is a cost-effective software solution with seamless training and support.
Deputy is a valuable asset for businesses looking to streamline their scheduling operations and enhance employee productivity. During my research, I found it to be a highly effective and centralized tool for hiring, training and scheduling employees. Users consistently praise its performance, with many giving it a 4.5-star rating.One of Deputy's standout features is its AI-powered automation, which can significantly improve scheduling and shift break compliance. However, it may require some initial setup and learning to function optimally. The touchless facial recognition clock-in feature is particularly valuable in today's post-pandemic world.I appreciate Deputy's commitment to employee empowerment. Its accountability measures, such as GPS tracking and facial recognition, effectively prevent time theft without compromising employee autonomy. The Shift Pulse feature is another valuable tool that fosters open communication between employees and management.While Deputy is a powerful solution, it's not without its flaws. I encountered bugs and glitches that occasionally disrupted the user experience. Slow performance, particularly for mobile app users and non-desk staff, can be frustrating. Additionally, GPS challenges can be problematic for businesses with multiple locations as the platform doesn’t support multiple time zones.The HR functionality is also limited, but I believe it has the potential to expand over time. Adding more languages to the interface would also make it more inclusive. Overall, I recommend Deputy to small to mid-sized organizations seeking a reliable and feature-rich scheduling solution that also offers basic HR functionalities.
In my research, I was particularly impressed by the guided onboarding process. The intuitive setup allowed me to get the platform up and running within minutes, enabling easy scheduling without a steep learning curve. This ease of use also extends to onboarding employees.The auto-documentation request feature stood out to me. I could define the required documents for each employee, and the system automatically sent follow-up reminders. This automation significantly streamlined the process of maintaining up-to-date employee profiles with all the necessary paperwork.Homebase’s integration with other tools, such as payroll processors, accounting solutions and POS systems, is a huge plus. It saves time and reduces the hassle of manual data transfers, making the overall management process smoother. Additionally, the system can handle basic hiring, onboarding, payroll and compliance management, making it an all-in-one HR suite for small businesses.However, I encountered some drawbacks. One notable issue was the auto-scheduling feature. While the idea behind it is great, it proved complicated in practice and lacked customization options to meet my specific needs.Users have reported facing issues with the vendor’s customer support team. There were reports of delayed responses, and the support hours were insufficient for businesses operating outside regular U.S. business hours. Despite these issues, the platform’s cost-effectiveness, especially with the free basic plan, makes it a viable option for small and medium enterprises. It offers essential scheduling and time-tracking features without hidden costs and implementation complexities.
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