Shiftboard vs ESO Scheduling

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Our analysts compared Shiftboard vs ESO Scheduling based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Shiftboard is a cloud-based employee scheduling software designed to help businesses efficiently manage their workforce. It caters to businesses of all sizes, but it particularly shines when handling complex scheduling needs or a large number of employees. Shiftboard offers a variety of features including schedule creation and management, employee hour tracking, and communication tools. The software integrates with other business systems like payroll and HR software, streamlining operations.

Benefits of using Shiftboard include improved employee productivity, reduced labor costs, increased employee satisfaction, and better compliance with labor laws. Users appreciate its ease of use, comprehensive features, and positive impact on workforce management. Shiftboard's pricing structure is not publicly available, so interested businesses should contact Shiftboard directly for detailed pricing information. Keep in mind that pricing for software like this can vary based on factors such as the number of users and desired features.

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ESO Scheduling is a robust software solution designed to streamline employee scheduling, particularly for emergency medical services, fire departments, and hospitals. It offers features like automated shift assignments, time-off management, and real-time schedule updates, making it ideal for organizations that require precise and flexible scheduling to ensure optimal staffing levels. Users appreciate its intuitive interface and the ability to integrate with other systems, enhancing overall operational efficiency. The software stands out for its ability to handle complex scheduling needs, such as accommodating varying shift patterns and managing certifications and training requirements. This ensures that only qualified personnel are scheduled for specific tasks, reducing the risk of errors. Pricing typically varies based on the size of the organization and the specific features required, with options for monthly or annual payments. Compared to similar products, ESO Scheduling is praised for its reliability and comprehensive support, making it a preferred choice for critical service providers.
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$3/User, Monthly
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$795 Annually
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Tailored to your specific needs
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Product Insights

  • Efficiency: Helps HR managers build better schedules in less time. On average, implementing the system results in a 53% increase in schedule creation efficiency and a 55% increase in shift change management efficiency. 
  • Optimized Workforce: Save on business costs by reducing the number of unnecessary shifts. The average user can reduce scheduled hours by more than 7% and overtime costs by more than 50%. 
  • Employee Performance:: Managers can build better schedules that benefit employees as well as the business. As a result, the average user reports a more than 6% increase in employee productivity and a 40% decrease in turnover. 
  • Accuracy: It helps optimize scheduling processes, reducing the average number of scheduling errors by more than 50%. 
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  • Improved Efficiency: Automate scheduling tasks to reduce manual errors and save time, allowing managers to focus on strategic activities.
  • Enhanced Employee Satisfaction: Provide employees with more predictable schedules and the ability to request time off or swap shifts easily, leading to higher job satisfaction.
  • Cost Savings: Optimize labor costs by ensuring the right number of staff are scheduled based on demand forecasts, reducing overtime and understaffing issues.
  • Compliance Management: Ensure adherence to labor laws and company policies by automatically tracking hours worked, breaks, and overtime.
  • Real-Time Updates: Instantly communicate schedule changes to employees via mobile notifications, reducing miscommunication and no-shows.
  • Data-Driven Decisions: Utilize analytics and reporting tools to gain insights into workforce trends, helping to make informed staffing decisions.
  • Scalability: Easily adjust to the needs of growing businesses by managing schedules for a small team or a large workforce with equal efficiency.
  • Integration Capabilities: Seamlessly integrate with payroll, HR, and other enterprise systems to streamline operations and ensure data consistency.
  • Employee Empowerment: Allow employees to view their schedules, request changes, and communicate availability through a user-friendly interface, fostering a sense of control and responsibility.
  • Reduced Administrative Burden: Minimize the time spent on scheduling-related administrative tasks, freeing up resources for other critical business functions.
  • Enhanced Communication: Facilitate better communication between managers and employees through built-in messaging and notification features.
  • Flexibility: Adapt to various scheduling needs, whether for part-time, full-time, or shift-based employees, ensuring all staffing requirements are met.
  • Improved Accountability: Track attendance and punctuality, helping to identify and address issues promptly, thereby improving overall workforce reliability.
  • Customizable Templates: Use pre-built or custom templates to quickly create schedules that meet specific business needs, reducing the time spent on repetitive tasks.
  • Conflict Resolution: Automatically detect and resolve scheduling conflicts, ensuring smooth operations and reducing the likelihood of staffing issues.
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  • Profiles: Collect and store employee information such as contact information, credentials, skills and work history. This information can then be used to assign roles based on scheduling needs. 
  • Communication: View schedules online and notify staff on schedule changes. It sends messages and notifications automatically so that all team members have access to the most up-to-date information. 
  • Demand Planner: Forecast scheduling needs using historical data and patterns. Managers can build schedules and fill shifts based on predicted business needs. 
  • Tradeboard: Employees can utilize Tradeboard to switch shifts, while the system ensures that no shifts are double-booked. Managers can oversee shift-swapping and set rules to ensure compliance and that employees don’t pick up shifts that will put them into overtime. 
  • Reports and Analytics: The system can collect data on shifts, employees, budgets, forecasts, labor costs and more. Generate reports and analyze them at any time to help track spending. 
  • Mobile: Access the schedule at any time through any internet-connected device. Employees can view the schedule, update their availability, request time off and trade shifts, all through the mobile app. 
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  • Drag-and-Drop Interface: Easily create and adjust schedules by dragging and dropping shifts into place.
  • Real-Time Updates: Instant notifications for schedule changes, ensuring all team members are always informed.
  • Shift Swapping: Employees can request and approve shift swaps directly within the platform, streamlining the process.
  • Automated Scheduling: Generate schedules based on predefined rules and employee availability, reducing manual effort.
  • Mobile Access: Access and manage schedules from any device, providing flexibility for both managers and employees.
  • Compliance Tracking: Ensure schedules adhere to labor laws and company policies, minimizing legal risks.
  • Time-Off Management: Track and approve time-off requests, integrating them seamlessly into the scheduling process.
  • Reporting and Analytics: Generate detailed reports on scheduling metrics, helping to identify trends and optimize workforce management.
  • Integration with Payroll Systems: Sync scheduling data with payroll software to streamline payroll processing and reduce errors.
  • Employee Self-Service Portal: Allow employees to view their schedules, request changes, and communicate with managers directly through the platform.
  • Customizable Templates: Create and save schedule templates for recurring shifts, saving time on future scheduling tasks.
  • Overtime Management: Monitor and control overtime hours to manage labor costs effectively.
  • Shift Reminders: Automated reminders sent to employees before their shifts, reducing no-shows and tardiness.
  • Role-Based Permissions: Assign different access levels to users based on their roles, ensuring data security and appropriate access.
  • Historical Data Access: Access past schedules and employee attendance records for reference and compliance purposes.
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Product Ranking

#10

among all
Employee Scheduling Software

#58

among all
Employee Scheduling Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 519 reviews
Excellent User Sentiment 31 reviews
88%
of users recommend this product

Shiftboard has a 'great' User Satisfaction Rating of 88% when considering 519 user reviews from 4 recognized software review sites.

90%
of users recommend this product

ESO Scheduling has a 'excellent' User Satisfaction Rating of 90% when considering 31 user reviews from 1 recognized software review sites.

4.6 (48)
n/a
4.39 (236)
4.48 (31)
4.4 (230)
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3.3 (5)
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Awards

SelectHub research analysts have evaluated Shiftboard and concluded it earns best-in-class honors for Platform Capabilities.

Platform Capabilities Award

ESO Scheduling stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Shift Management: Nearly 94% of reviewers liked the built-in Tradeboard for employees to exchange or transfer shifts, boosting accountability and efficiency.
Schedules: Around 90% of users who referred to schedules liked that it reduces time spent creating and managing schedules. It notifies of any errors and provides easy access for employees.
Tracking: It helps monitor the login / logout of individual workers, their interest in additional shifts and overtime status, as noted by 91% of users who specified tracking.
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Easy to Use: Users find the interface intuitive and easy to navigate, making it simple to create and manage schedules.
Flexible Scheduling: The system allows for various scheduling options, including shift swaps, time-off requests, and different shift types, accommodating diverse employee needs.
Mobile Access: Employees can access and manage their schedules from their mobile devices, enhancing flexibility and communication.
Real-Time Updates: The system provides real-time updates on schedule changes, ensuring everyone is informed and on the same page.
Automated Reminders: The system sends automated reminders for shift changes, time-off requests, and other important events, reducing the risk of missed shifts.
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Reports: About 56% of reviewers who referred to reports said that custom reports require a great deal of trial and error, and some fields are not reportable.
Layout: The page layout style is quite clunky and difficult to navigate, especially when there are more teams and time slots, as mentioned by 80% of users who referred to layout.
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Limited Customization: Some users find the scheduling options too rigid, making it difficult to accommodate unique employee needs or business requirements. For example, they may not be able to easily adjust shift lengths or create specific break schedules.
Complex Interface: The interface can be overwhelming for new users, with a steep learning curve and a lack of intuitive navigation. This can lead to frustration and wasted time trying to understand the system.
Poor Mobile Experience: The mobile app is often reported as clunky and difficult to use, making it challenging for employees to manage their schedules on the go. This can be a major inconvenience for employees who rely on their phones for scheduling information.
Lack of Integration: ESO Scheduling may not integrate well with other business systems, such as payroll or time tracking software. This can lead to data duplication and manual workarounds, increasing the risk of errors and inefficiencies.
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Shiftboard provides robust scheduling tools that help reduce scheduling errors. Its online and mobile availability allows employees to access it from anywhere and stay updated on schedules and shifts. Staff in certain roles can trade shifts within Shiftboard without going through management. It helps to keep track of employee shift times and their clock in and out locations. Some reviewers said that creating custom reports requires a great deal of trial and error, while some fields are not reportable. Users have mentioned that they would like to see more viewer-friendly pages.

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User reviews from the past year on ESO Scheduling are largely positive, highlighting its suitability for EMS and fire departments. Users particularly appreciate its comprehensive suite of features, including employee scheduling, time and attendance tracking, payroll management, and certification tracking, all within a single platform. This integration simplifies administrative tasks and reduces the need for multiple software solutions, saving time and money. Users rave about the significant reduction in payroll processing time, citing a decrease from an entire workday to under 30 minutes. The ability for employees to access schedules and submit requests from anywhere is also frequently commended. However, some users find the software's navigation to be convoluted due to its extensive menu options, making it challenging to locate specific functions quickly. While acknowledging this drawback, ESO Solutions states that their development team is actively working on simplifying the user interface for improved ease of use. Overall, ESO Scheduling is best suited for EMS and fire departments seeking an all-in-one solution to streamline operations and reduce administrative burden, particularly those prioritizing efficient payroll processing and flexible employee access.

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