Shiftboard vs Schedule360

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Our analysts compared Shiftboard vs Schedule360 based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Schedule360 Software Tool

Product Basics

Shiftboard is a cloud-based employee scheduling software designed to help businesses efficiently manage their workforce. It caters to businesses of all sizes, but it particularly shines when handling complex scheduling needs or a large number of employees. Shiftboard offers a variety of features including schedule creation and management, employee hour tracking, and communication tools. The software integrates with other business systems like payroll and HR software, streamlining operations.

Benefits of using Shiftboard include improved employee productivity, reduced labor costs, increased employee satisfaction, and better compliance with labor laws. Users appreciate its ease of use, comprehensive features, and positive impact on workforce management. Shiftboard's pricing structure is not publicly available, so interested businesses should contact Shiftboard directly for detailed pricing information. Keep in mind that pricing for software like this can vary based on factors such as the number of users and desired features.

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Schedule360 is a comprehensive software solution designed to streamline employee scheduling and task management. It is particularly well-suited for industries with complex staffing needs, such as healthcare, retail, and public safety, due to its ability to handle intricate scheduling requirements and ensure optimal shift coverage. The software offers significant benefits, including reduced administrative workload, improved shift coverage, and enhanced employee satisfaction through better schedule transparency and flexibility.

Popular features of Schedule360 include automated shift assignments, real-time schedule updates, and robust reporting tools that provide insights into staffing patterns and labor costs. Users appreciate its intuitive interface and the ability to access schedules from any device, which enhances communication and coordination among team members. Compared to similar products, Schedule360 is often praised for its reliability and user-friendly design, making it a preferred choice for organizations seeking efficient scheduling solutions.

Pricing for Schedule360 typically varies based on the number of users and specific features required, with options for monthly or annual payments. This flexible pricing structure allows organizations to scale the solution according to their needs and budget.

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Product Insights

  • Efficiency: Helps HR managers build better schedules in less time. On average, implementing the system results in a 53% increase in schedule creation efficiency and a 55% increase in shift change management efficiency. 
  • Optimized Workforce: Save on business costs by reducing the number of unnecessary shifts. The average user can reduce scheduled hours by more than 7% and overtime costs by more than 50%. 
  • Employee Performance:: Managers can build better schedules that benefit employees as well as the business. As a result, the average user reports a more than 6% increase in employee productivity and a 40% decrease in turnover. 
  • Accuracy: It helps optimize scheduling processes, reducing the average number of scheduling errors by more than 50%. 
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  • Improved Efficiency: Automate scheduling tasks to save time and reduce administrative workload.
  • Enhanced Communication: Centralized platform for updates and notifications ensures all employees are informed in real-time.
  • Reduced Errors: Minimize scheduling conflicts and double-bookings with intelligent conflict detection.
  • Increased Flexibility: Easily adjust schedules to accommodate last-minute changes or employee requests.
  • Better Compliance: Ensure adherence to labor laws and company policies with built-in compliance checks.
  • Cost Savings: Optimize labor costs by aligning staffing levels with actual demand.
  • Employee Satisfaction: Empower employees with self-service options for shift swaps and availability updates.
  • Data-Driven Decisions: Utilize detailed reports and analytics to make informed staffing decisions.
  • Scalability: Adapt the system to grow with your business, accommodating more employees and locations seamlessly.
  • Enhanced Security: Protect sensitive employee data with robust security measures and access controls.
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  • Profiles: Collect and store employee information such as contact information, credentials, skills and work history. This information can then be used to assign roles based on scheduling needs. 
  • Communication: View schedules online and notify staff on schedule changes. It sends messages and notifications automatically so that all team members have access to the most up-to-date information. 
  • Demand Planner: Forecast scheduling needs using historical data and patterns. Managers can build schedules and fill shifts based on predicted business needs. 
  • Tradeboard: Employees can utilize Tradeboard to switch shifts, while the system ensures that no shifts are double-booked. Managers can oversee shift-swapping and set rules to ensure compliance and that employees don’t pick up shifts that will put them into overtime. 
  • Reports and Analytics: The system can collect data on shifts, employees, budgets, forecasts, labor costs and more. Generate reports and analyze them at any time to help track spending. 
  • Mobile: Access the schedule at any time through any internet-connected device. Employees can view the schedule, update their availability, request time off and trade shifts, all through the mobile app. 
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  • Customizable Scheduling: Tailor schedules to meet the specific needs of your organization, whether it's for healthcare, retail, or any other industry.
  • Real-Time Updates: Instantly update and communicate schedule changes to employees, ensuring everyone is on the same page.
  • Shift Swapping: Allow employees to swap shifts with one another, subject to managerial approval, to accommodate personal needs without disrupting operations.
  • Automated Notifications: Send automatic alerts and reminders to employees about upcoming shifts, changes, or important announcements.
  • Compliance Management: Ensure schedules comply with labor laws and organizational policies, reducing the risk of violations and penalties.
  • Time-Off Requests: Streamline the process for employees to request time off, with an easy-to-use interface for both submission and approval.
  • Reporting and Analytics: Generate detailed reports on scheduling patterns, labor costs, and employee attendance to make data-driven decisions.
  • Mobile Access: Provide employees with the ability to view and manage their schedules from any mobile device, enhancing accessibility and convenience.
  • Integration Capabilities: Seamlessly integrate with other HR and payroll systems to ensure data consistency and streamline administrative tasks.
  • Role-Based Access Control: Assign different levels of access to users based on their roles, ensuring sensitive information is only available to authorized personnel.
  • Self-Scheduling Options: Empower employees to select their own shifts within predefined parameters, increasing job satisfaction and reducing administrative burden.
  • Overtime Management: Monitor and control overtime to manage labor costs effectively and prevent employee burnout.
  • Multi-Location Support: Manage schedules across multiple locations from a single platform, ideal for organizations with a dispersed workforce.
  • Employee Availability Tracking: Keep track of employee availability to ensure optimal shift coverage and minimize scheduling conflicts.
  • Custom Reporting: Create custom reports tailored to your specific needs, providing insights into various aspects of your scheduling operations.
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Product Ranking

#10

among all
Employee Scheduling Software

#31

among all
Employee Scheduling Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 519 reviews
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88%
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Shiftboard has a 'great' User Satisfaction Rating of 88% when considering 519 user reviews from 4 recognized software review sites.

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4.6 (48)
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Awards

SelectHub research analysts have evaluated Shiftboard and concluded it earns best-in-class honors for Platform Capabilities.

Platform Capabilities Award

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Synopsis of User Ratings and Reviews

Shift Management: Nearly 94% of reviewers liked the built-in Tradeboard for employees to exchange or transfer shifts, boosting accountability and efficiency.
Schedules: Around 90% of users who referred to schedules liked that it reduces time spent creating and managing schedules. It notifies of any errors and provides easy access for employees.
Tracking: It helps monitor the login / logout of individual workers, their interest in additional shifts and overtime status, as noted by 91% of users who specified tracking.
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Easy to Use: Users consistently praise Schedule360 for its intuitive interface, making it easy to navigate and manage schedules, even for those with limited tech experience.
Time-Saving Features: Schedule360's automated features, like shift scheduling and time-off requests, streamline the process, freeing up managers' time for other tasks.
Improved Communication: The platform's communication tools, such as notifications and messaging, help keep employees informed about schedule changes and updates, reducing confusion and missed shifts.
Mobile Accessibility: Schedule360's mobile app allows employees to view and manage their schedules on the go, providing flexibility and convenience.
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Reports: About 56% of reviewers who referred to reports said that custom reports require a great deal of trial and error, and some fields are not reportable.
Layout: The page layout style is quite clunky and difficult to navigate, especially when there are more teams and time slots, as mentioned by 80% of users who referred to layout.
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Limited Customization: Some users find the scheduling options to be inflexible, making it difficult to accommodate unique employee needs or business requirements. For example, they may not be able to easily set up different shift types or break schedules.
Steep Learning Curve: The interface can be complex and overwhelming for new users, requiring significant time and effort to master the system. This can be frustrating for employees who are already busy with their daily tasks.
Mobile App Issues: The mobile app has been reported to have performance issues, such as slow loading times or crashes, which can disrupt scheduling and communication. This can be particularly problematic for employees who rely on their mobile devices for scheduling updates.
Lack of Integration: Schedule360 may not integrate seamlessly with other business systems, such as payroll or time tracking software. This can lead to data duplication and manual workarounds, which can be time-consuming and error-prone.
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Shiftboard provides robust scheduling tools that help reduce scheduling errors. Its online and mobile availability allows employees to access it from anywhere and stay updated on schedules and shifts. Staff in certain roles can trade shifts within Shiftboard without going through management. It helps to keep track of employee shift times and their clock in and out locations. Some reviewers said that creating custom reports requires a great deal of trial and error, while some fields are not reportable. Users have mentioned that they would like to see more viewer-friendly pages.

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User reviews from the past year present a mixed bag when it comes to Schedule360. Some users praise its robust customization options, highlighting how it can be tailored to accommodate complex scheduling needs like varying shift lengths, employee roles, and departmental requirements. This granular control is lauded for improving efficiency and ensuring coverage for critical operations, particularly in healthcare settings. However, this strength is also cited as a weakness by some, who find the interface clunky and difficult to navigate, especially for new users. The learning curve is described as steep, requiring extensive training and leading to frustration among employees trying to access basic information like their schedules or request time off. While Schedule360 offers features like automated scheduling and shift-swapping, some users report these functionalities to be less intuitive and user-friendly compared to competitors like TrackSmart Scheduling or Buddy Punch. A common thread in negative reviews is the lack of responsive customer support, with users expressing dissatisfaction over delays and unhelpful responses. In conclusion, Schedule360 might be a good fit for larger organizations with dedicated administrative staff who can invest time in learning the system and training employees. However, smaller businesses or those seeking a more user-friendly and intuitive experience might find better alternatives in the market.

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