Shiftboard vs ShiftNote

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Our analysts compared Shiftboard vs ShiftNote based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

ShiftNote Software Tool

Product Basics

Shiftboard is a cloud-based employee scheduling software designed to help businesses efficiently manage their workforce. It caters to businesses of all sizes, but it particularly shines when handling complex scheduling needs or a large number of employees. Shiftboard offers a variety of features including schedule creation and management, employee hour tracking, and communication tools. The software integrates with other business systems like payroll and HR software, streamlining operations.

Benefits of using Shiftboard include improved employee productivity, reduced labor costs, increased employee satisfaction, and better compliance with labor laws. Users appreciate its ease of use, comprehensive features, and positive impact on workforce management. Shiftboard's pricing structure is not publicly available, so interested businesses should contact Shiftboard directly for detailed pricing information. Keep in mind that pricing for software like this can vary based on factors such as the number of users and desired features.

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ShiftNote is a cloud-hosted solution that offers a manager’s logbook to create shift notes electronically while accessing them from anywhere. The intuitive logbook simplifies communication between employees and managers.

Businesses can design and edit shifts online, create and assign tasks, send messages and share documents across locations. It significantly reduces the time spent in creating weekly or monthly schedules. An internal email structure helps delegate shifts and roles. Businesses can access accurate forecasts to prepare for possible customer influx.
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Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Efficiency: Helps HR managers build better schedules in less time. On average, implementing the system results in a 53% increase in schedule creation efficiency and a 55% increase in shift change management efficiency. 
  • Optimized Workforce: Save on business costs by reducing the number of unnecessary shifts. The average user can reduce scheduled hours by more than 7% and overtime costs by more than 50%. 
  • Employee Performance:: Managers can build better schedules that benefit employees as well as the business. As a result, the average user reports a more than 6% increase in employee productivity and a 40% decrease in turnover. 
  • Accuracy: It helps optimize scheduling processes, reducing the average number of scheduling errors by more than 50%. 
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  • Fast Scheduling: Use a duplication tool to repeat set shifts while expediting the scheduling process. Create new schedules using customizable templates while speeding up schedule-building processes. 
  • Streamline Communications: Use an internal email function to send prompt shift updates while establishing accountability. Inform teams about shift modifications using an internal messaging capability. 
  • Manage Multiple Locations: Scale it to manage multiple locations. Step in to resolve scheduling and other issues at any branch. 
  • Manage Leaves and Shift Swaps: Manage shift swaps and leaves while approving or rejecting the requests. Communicate decisions through appropriate channels. 
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  • Profiles: Collect and store employee information such as contact information, credentials, skills and work history. This information can then be used to assign roles based on scheduling needs. 
  • Communication: View schedules online and notify staff on schedule changes. It sends messages and notifications automatically so that all team members have access to the most up-to-date information. 
  • Demand Planner: Forecast scheduling needs using historical data and patterns. Managers can build schedules and fill shifts based on predicted business needs. 
  • Tradeboard: Employees can utilize Tradeboard to switch shifts, while the system ensures that no shifts are double-booked. Managers can oversee shift-swapping and set rules to ensure compliance and that employees don’t pick up shifts that will put them into overtime. 
  • Reports and Analytics: The system can collect data on shifts, employees, budgets, forecasts, labor costs and more. Generate reports and analyze them at any time to help track spending. 
  • Mobile: Access the schedule at any time through any internet-connected device. Employees can view the schedule, update their availability, request time off and trade shifts, all through the mobile app. 
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  • Shift Scheduling: Plan employee schedules while making shift changes as per staff availability and requests. Maintain schedules for multiple departments while modifying them according to needs. 
  • Task Management: Share and manage annual task calendars using an advanced task management module. Schedule tasks while monitoring workflow processes. 
  • Performance Management: Monitor employee performance using the stat tracking and key performance indicator function. Maintain staff schedules and digital logbook entries while arranging meetings for multiple branches. 
  • Sales Forecasting: Forecast sales using historical data to set weekly labor and operational budgets. Generate MIS reports to get detailed business insights. 
  • Event Calendar: Use the calendar view to get information on upcoming events while broadcasting company-specific events. Mark dates, leave comments and share with teams to keep everyone on the same page. 
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Product Ranking

#10

among all
Employee Scheduling Software

#41

among all
Employee Scheduling Software

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Analyst Rating Summary

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94
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65
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Collaboration Employee Management Leave And Absence Management Mobile Capabilities Platform Capabilities Reporting And Analytics Schedule Management Security And Compliance Shift Management Time And Attendance Management 39 94 65 90 100 67 84 78 89 79 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 519 reviews
Great User Sentiment 8 reviews
88%
of users recommend this product

Shiftboard has a 'great' User Satisfaction Rating of 88% when considering 519 user reviews from 4 recognized software review sites.

86%
of users recommend this product

ShiftNote has a 'great' User Satisfaction Rating of 86% when considering 8 user reviews from 2 recognized software review sites.

n/a
3.75 (1)
4.6 (48)
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4.39 (236)
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4.4 (230)
4.4 (7)
3.3 (5)
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Awards

SelectHub research analysts have evaluated Shiftboard and concluded it earns best-in-class honors for Platform Capabilities.

Platform Capabilities Award

No awards.

Synopsis of User Ratings and Reviews

Shift Management: Nearly 94% of reviewers liked the built-in Tradeboard for employees to exchange or transfer shifts, boosting accountability and efficiency.
Schedules: Around 90% of users who referred to schedules liked that it reduces time spent creating and managing schedules. It notifies of any errors and provides easy access for employees.
Tracking: It helps monitor the login / logout of individual workers, their interest in additional shifts and overtime status, as noted by 91% of users who specified tracking.
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Easy to Use: Users have praised ShiftNote's user-friendly interface, finding it easy to navigate and utilize for scheduling and communication purposes.
Improved Communication: The platform facilitates better communication among team members, allowing for seamless shift changes and updates.
Performance Tracking: ShiftNote enables managers to monitor employee performance, providing insights into attendance, punctuality, and overall efficiency.
Shift Swaps: Employees can easily request and manage shift swaps through the platform, streamlining the process and reducing scheduling conflicts.
Reporting Features: ShiftNote offers reporting functionalities, allowing managers to generate reports on various metrics such as labor costs, attendance, and scheduling efficiency.
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Reports: About 56% of reviewers who referred to reports said that custom reports require a great deal of trial and error, and some fields are not reportable.
Layout: The page layout style is quite clunky and difficult to navigate, especially when there are more teams and time slots, as mentioned by 80% of users who referred to layout.
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Limited Mobile App: The mobile app needs improvement, users say it could be more reliable and have more features.
Customization is Lacking: Users want more flexibility to customize reports and notifications to fit their specific needs.
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Shiftboard provides robust scheduling tools that help reduce scheduling errors. Its online and mobile availability allows employees to access it from anywhere and stay updated on schedules and shifts. Staff in certain roles can trade shifts within Shiftboard without going through management. It helps to keep track of employee shift times and their clock in and out locations. Some reviewers said that creating custom reports requires a great deal of trial and error, while some fields are not reportable. Users have mentioned that they would like to see more viewer-friendly pages.

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Want to make a "shift" in how you manage employee scheduling? ShiftNote is generally well-received by users for its user-friendly design, effective communication features, and ability to simplify shift scheduling and management. Users praise its intuitive interface, which is accessible across multiple devices, making it a breeze to use on the go. However, some users have reported occasional technical glitches and expressed a desire for more advanced features and integrations. Despite these minor drawbacks, ShiftNote is lauded for its ability to enhance team coordination and operational efficiency across various sectors, particularly in the hospitality and retail industries. Its strength lies in its simplicity and ease of use, making it a great option for businesses looking to streamline their scheduling processes without a steep learning curve. While it may lack some advanced features found in other scheduling software like When I Work or Homebase, its intuitive design and focus on core scheduling functionalities make it a suitable choice for small to medium-sized businesses in fast-paced industries where efficient scheduling is paramount.

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Top Alternatives in Employee Scheduling Software


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