ShiftNote vs OpenSimSim

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Our analysts compared ShiftNote vs OpenSimSim based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

ShiftNote Software Tool

Product Basics

ShiftNote is a cloud-hosted solution that offers a manager’s logbook to create shift notes electronically while accessing them from anywhere. The intuitive logbook simplifies communication between employees and managers.

Businesses can design and edit shifts online, create and assign tasks, send messages and share documents across locations. It significantly reduces the time spent in creating weekly or monthly schedules. An internal email structure helps delegate shifts and roles. Businesses can access accurate forecasts to prepare for possible customer influx.
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OpenSimSim is a cloud-based platform for creating, communicating and managing schedules for hourly workers. Managers can create and manage schedules using pre-built templates, automated conflict alerts and drag-and-drop tools. It incorporates employee availability, time-off requests and shift trading into a single, unified view to avoid scheduling errors.

Employees can use self-service portals to view schedules, request time off and swap shifts with colleagues, fostering a sense of ownership over their work-life balance. The mobile app enhances accessibility, allowing managers and employees to stay connected and informed on the go.

Built-in messaging enables interaction between team members, eliminating the need for external communication modules. Additionally, analytics helps track labor costs, identify scheduling patterns and optimize staffing levels. Businesses can get actionable insights and make data-driven decisions to improve overall efficiency and profitability.

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$34.95 Monthly
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Tailored to your specific needs
$15.99 Monthly
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Tailored to your specific needs
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Windows
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Android
Chromebook
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Android
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Mobile
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On-Premise
Mobile

Product Assistance

Documentation
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Videos
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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Fast Scheduling: Use a duplication tool to repeat set shifts while expediting the scheduling process. Create new schedules using customizable templates while speeding up schedule-building processes. 
  • Streamline Communications: Use an internal email function to send prompt shift updates while establishing accountability. Inform teams about shift modifications using an internal messaging capability. 
  • Manage Multiple Locations: Scale it to manage multiple locations. Step in to resolve scheduling and other issues at any branch. 
  • Manage Leaves and Shift Swaps: Manage shift swaps and leaves while approving or rejecting the requests. Communicate decisions through appropriate channels. 
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  • Start Scheduling For Free: OpenSimSim offers the starter plan for free and doesn’t require credit card information to start scheduling. You can schedule up to 10 workers in one location and department at no cost.
  • Manage Your Team Efficiently: According to our data, OpenSimSim offers 85% of key employee management tools out of the box. This includes multiple pay rates, access permissions, staff roles, self-service portals, labor budgeting and cost tracking. It also centrally stores staff documents and certificates and sends expiry alerts based on your rules.
  • Schedule From Anywhere: The platform offers a robust mobile app, SocialSchedules, which has ratings of 4.5 and 4.8 on the Play Store and Apple Store, respectively. You can use it to create schedules, communicate with team members, publish shifts and track tasks from anywhere.
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  • Shift Scheduling: Plan employee schedules while making shift changes as per staff availability and requests. Maintain schedules for multiple departments while modifying them according to needs. 
  • Task Management: Share and manage annual task calendars using an advanced task management module. Schedule tasks while monitoring workflow processes. 
  • Performance Management: Monitor employee performance using the stat tracking and key performance indicator function. Maintain staff schedules and digital logbook entries while arranging meetings for multiple branches. 
  • Sales Forecasting: Forecast sales using historical data to set weekly labor and operational budgets. Generate MIS reports to get detailed business insights. 
  • Event Calendar: Use the calendar view to get information on upcoming events while broadcasting company-specific events. Mark dates, leave comments and share with teams to keep everyone on the same page. 
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  • Employee Scheduling: Easily create and adjust your team's schedule per day or week by week. See who's available, handle shift swaps and manage time-off requests in one place. You can set reminders for your team and share updated schedules instantly.
  • Team Communication: Keep your team connected with built-in messaging that supports personal messages as well as team announcements and group chats. You can also use the logbook to store files and important notices and share them with your entire team or specific groups.
  • Notifications: Improve accountability by instantly notifying employees of updated schedules and modifications. Send shift reminders and confirmations to improve staff attendance while finding replacements faster.
  • Time Clock: The mobile app allows staff members to log attendance and track time from a phone or tablet. Review timesheets, approve hours and handle breaks with ease. You can also export time data directly for payroll to avoid manual errors.
  • Timesheets: Simplify your payroll process with clear and easy-to-understand timesheets. See the hours worked, breaks taken and costs for each pay period. You can approve or edit timesheets on the go and get alerts if someone misses a break, ensuring compliance with federal labor regulations.
  • Reporting: Uncover hidden labor costs with reports that compare your scheduled hours to actual hours worked. Use punctuality reporting to identify latecomers and spot repeat offenders via overtime reports.
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Product Ranking

#41

among all
Employee Scheduling Software

#59

among all
Employee Scheduling Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Collaboration Employee Management Leave And Absence Management Mobile Capabilities Platform Capabilities Reporting And Analytics Schedule Management Security And Compliance Shift Management Time And Attendance Management 78 86 52 93 71 64 80 43 68 74 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 8 reviews
Excellent User Sentiment 552 reviews
86%
of users recommend this product

ShiftNote has a 'great' User Satisfaction Rating of 86% when considering 8 user reviews from 2 recognized software review sites.

90%
of users recommend this product

OpenSimSim has a 'excellent' User Satisfaction Rating of 90% when considering 552 user reviews from 1 recognized software review sites.

3.75 (1)
n/a
4.4 (7)
4.5 (552)

Awards

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OpenSimSim stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Users have praised ShiftNote's user-friendly interface, finding it easy to navigate and utilize for scheduling and communication purposes.
Improved Communication: The platform facilitates better communication among team members, allowing for seamless shift changes and updates.
Performance Tracking: ShiftNote enables managers to monitor employee performance, providing insights into attendance, punctuality, and overall efficiency.
Shift Swaps: Employees can easily request and manage shift swaps through the platform, streamlining the process and reducing scheduling conflicts.
Reporting Features: ShiftNote offers reporting functionalities, allowing managers to generate reports on various metrics such as labor costs, attendance, and scheduling efficiency.
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Smooth Setup: The platform is easy to implement with a guided onboarding experience that helps users set up employee profiles, departments and recurring shifts.
Efficient Communication: Users appreciate the built-in messaging option, which allows managers to share news, post announcements and message employees directly.
Prompt Customer Support: Users report receiving timely and helpful responses from the vendor’s support team, which leads to faster turnaround times for platform issues and troubleshooting.
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Limited Mobile App: The mobile app needs improvement, users say it could be more reliable and have more features.
Customization is Lacking: Users want more flexibility to customize reports and notifications to fit their specific needs.
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Sync Issues: Some users have faced syncing problems between the platform’s desktop and mobile app versions. This may affect business performance and lead to the loss of critical information.
Printing Limitations: The platform can’t print schedules, forcing users to use Microsoft Excel to print physical copies of a shift.
Customization Challenges: Users found it difficult to customize views and dashboards. Some also complained about a lack of customizations such as blackout dates, multiple types of PTO and schedule editing permissions.
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Want to make a "shift" in how you manage employee scheduling? ShiftNote is generally well-received by users for its user-friendly design, effective communication features, and ability to simplify shift scheduling and management. Users praise its intuitive interface, which is accessible across multiple devices, making it a breeze to use on the go. However, some users have reported occasional technical glitches and expressed a desire for more advanced features and integrations. Despite these minor drawbacks, ShiftNote is lauded for its ability to enhance team coordination and operational efficiency across various sectors, particularly in the hospitality and retail industries. Its strength lies in its simplicity and ease of use, making it a great option for businesses looking to streamline their scheduling processes without a steep learning curve. While it may lack some advanced features found in other scheduling software like When I Work or Homebase, its intuitive design and focus on core scheduling functionalities make it a suitable choice for small to medium-sized businesses in fast-paced industries where efficient scheduling is paramount.

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OpenSimSim is a user-friendly platform for small to medium-sized businesses with straightforward scheduling needs. Its onboarding process is smooth, and the ability to communicate directly with employees through the platform is a significant advantage.During testing, I found it helpful to manage a small team with features like employee profiles, user photos and color-coded positions to enhance the overall experience. Additionally, the vendor's customer support is responsive and helpful, taking inputs from users to update the software continually.However, OpenSimSim falls short in some critical areas. The lack of customization can be frustrating. For instance, I couldn't set specific blackout dates or a notice period for PTO requests. This may lead to last-minute scheduling challenges, as employees can submit requests whenever they want.On top of that, the platform doesn’t let you filter push notifications, so staff members receive notifications for every scheduling change, even if it doesn’t concern them. Another drawback is the absence of AI-driven features. You must manually input employee availability based on PTO requests to get automated conflict alerts when scheduling, which can be time-consuming and error-prone.Overall, OpenSimSim is a great starting point for businesses looking for basic scheduling and time-tracking tools. However, larger organizations with more complex needs may find the platform limiting due to its lack of customization and AI assistance.

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Screenshots

Top Alternatives in Employee Scheduling Software


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WhenToWork

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