When I Work vs Agendrix

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Our analysts compared When I Work vs Agendrix based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting.

It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses.

Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs.

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Agendrix is a comprehensive software solution designed to streamline employee scheduling, time tracking, and communication. It is particularly well-suited for small to medium-sized businesses that require efficient workforce management. The platform's intuitive interface allows managers to create and adjust schedules effortlessly, while employees can view their shifts, request time off, and swap shifts through a mobile app.

One of the standout benefits of Agendrix is its ability to reduce scheduling conflicts and improve overall operational efficiency. Popular features include automated shift reminders, real-time schedule updates, and integrated time clock functionalities. Users often praise the software for its ease of use and the significant time savings it provides.

In terms of pricing, Agendrix typically operates on a per-user, per-month basis, making it a scalable option for growing businesses. Compared to similar products, users frequently highlight Agendrix's superior customer support and user-friendly design, which contribute to its high satisfaction ratings.

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$2.50/User, Monthly
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$2.95/User, Monthly
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Tailored to your specific needs
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Product Insights

  • Top-Ranked Scheduling Solution: When I Work stands out as a leader in employee scheduling, with an analyst rating of 85 in our research. This puts it alongside industry heavyweights like Deputy (87) and 7Shifts (86). It offers a comprehensive set of features, including scheduling, time tracking and team communications, all of which are ready to use immediately, reducing setup time.
  • Effortless Shift Management: Our research shows that When I Work offers 96% of tools for creating and managing employee shifts out-of-the-box. These include everything from creating recurring shift templates and customizing layouts to features like open shift bidding and automatic vacant shift assignment. You can also add feedback, task notes, swap shifts and receive automated reminders.
  • Powerful Mobile App: The mobile app keeps everything you need for streamlined scheduling at your fingertips. It offers mobile scheduling, time tracking, geofencing, customizable push notifications and built-in chat for easy team communication.
  • Seamless Integrations: When I Work scored 92 for integrations in our analysis, effortlessly connecting with a wide range of business tools. These include accounting solutions like QuickBooks Online, Google and Apple Calendars, HR and payroll software like Rippling and Gusto, Square POS systems, and integration platforms as a service (iPaaS) such as Zapier and Tray.io.
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  • Improved Employee Satisfaction: Agendrix allows employees to view and manage their schedules easily, reducing stress and increasing job satisfaction.
  • Enhanced Communication: The platform facilitates seamless communication between managers and staff, ensuring everyone is on the same page.
  • Time Savings: Automating scheduling tasks frees up valuable time for managers to focus on strategic activities rather than administrative duties.
  • Reduced Scheduling Conflicts: Agendrix minimizes errors and conflicts by providing real-time updates and alerts, ensuring smooth operations.
  • Increased Accountability: The software tracks attendance and punctuality, promoting a culture of responsibility and reliability among employees.
  • Cost Efficiency: By optimizing labor costs and reducing overtime, Agendrix helps businesses manage their budgets more effectively.
  • Data-Driven Decisions: Access to detailed reports and analytics enables managers to make informed decisions based on actual data.
  • Flexibility for Employees: Staff can easily swap shifts or request time off, providing them with greater control over their work-life balance.
  • Compliance Assurance: The software helps ensure that scheduling practices comply with labor laws and regulations, reducing legal risks.
  • Scalability: Agendrix can grow with your business, accommodating an increasing number of employees and locations without compromising efficiency.
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  • Employee Scheduling: Create work schedules in one click based on employee availability and eligibility. View team availability, manage time off and track shift trades from one place. Allow employees to pick up and trade shifts while boosting workplace efficiency and productivity. Schedule multiple teams across job sites while preventing unnecessary overtime.
  • Time and Attendance: Track attendance, time off and breaks while turning any internet-connected device into an online time clock. Integrate schedules to control costs while applying pay rules. Implement an online time clock with a GPS facility for uniform clock-ins and outs across devices. Let remote employees log in and out using any device while receiving attendance data in real time.
  • Timesheets: Record weekly attendance changes into timesheets while setting differential pay rates for multiple positions. Monitor labor costs while auditing time records with labor distribution reports. Audit and approve timesheets from mobile or desktop while preventing overtime before it happens. Configure paid and unpaid breaks on schedule and time clock.
  • Shift Planning: Plan, swap and approve shifts using a mobile or desktop while empowering teams to collaborate on schedules. Ensure cost-effective shift coverage while creating schedules that work for the entire team.
  • Scalability: Start with a single team or location and scale to multiple teams across geographical locations as per business growth. Schedule multiple teams across various job sites.
  • Push Notifications: Send important messages to the entire staff in one go. Employees get email and text alerts for missed logins or outs. Notify all employees when you update or create new schedules.
  • Geo Check-In: Use GPS tracking and live map views to ensure that employees log in from their designated job sites. Monitor field staff’s real-time location, eliminating the need for employees to update their locations constantly in the office.
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  • Shift Scheduling: Create, modify, and manage employee shifts with an intuitive drag-and-drop interface.
  • Time Clock: Track employee hours accurately with a built-in time clock that integrates seamlessly with payroll systems.
  • Mobile App: Employees can view schedules, request time off, and swap shifts directly from their smartphones.
  • Shift Reminders: Automated notifications remind employees of upcoming shifts, reducing no-shows and tardiness.
  • Availability Management: Employees can set their availability, making it easier to schedule shifts that fit their preferences.
  • Labor Cost Management: Monitor labor costs in real-time and adjust schedules to stay within budget.
  • Employee Communication: Built-in messaging allows for direct communication between managers and employees, streamlining coordination.
  • Shift Swapping: Employees can request and approve shift swaps, ensuring coverage without managerial intervention.
  • Overtime Alerts: Receive notifications when employees are approaching overtime, helping to manage labor costs effectively.
  • Compliance Tracking: Ensure schedules comply with labor laws and company policies, reducing the risk of violations.
  • Reporting and Analytics: Generate detailed reports on labor metrics, attendance, and scheduling efficiency to inform decision-making.
  • Multi-Location Support: Manage schedules across multiple locations from a single platform, ideal for businesses with several branches.
  • Customizable Templates: Use and create schedule templates to streamline the scheduling process for recurring shifts.
  • Employee Self-Service: Empower employees to manage their schedules, request time off, and update their availability independently.
  • Integration Capabilities: Integrate with popular payroll and HR systems to ensure seamless data flow and reduce administrative workload.
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Product Ranking

#3

among all
Employee Scheduling Software

#81

among all
Employee Scheduling Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 1454 reviews
Excellent User Sentiment 8 reviews
90%
of users recommend this product

When I Work has a 'excellent' User Satisfaction Rating of 90% when considering 1454 user reviews from 4 recognized software review sites.

96%
of users recommend this product

Agendrix has a 'excellent' User Satisfaction Rating of 96% when considering 8 user reviews from 1 recognized software review sites.

5.0 (11)
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4.4 (286)
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4.5 (1093)
4.8 (8)
4.4 (64)
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Awards

When I Work stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Agendrix stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive and Efficient: Users appreciate the user-friendly interface and comprehensive features that centralize managing all scheduling needs from a single app.
Prompt Customer Support: Users report getting timely and helpful assistance from the vendor’s support team through live chat and email.
Enhanced Employee Experience: The app boosts staff productivity by offering them flexible tools to control their work schedules.
Improved Integration and Accessibility: Most users have had a positive experience connecting the platform with other necessary third-party tools.
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Easy to Use: Users consistently praise Agendrix for its intuitive interface, making it simple to navigate and manage schedules, even for those with limited tech experience.
Mobile-Friendly: The mobile app allows employees to view and manage their schedules on the go, eliminating the need to be tied to a computer.
Time-Saving Features: Agendrix automates many scheduling tasks, such as shift swaps and time-off requests, freeing up managers' time to focus on other priorities.
Improved Communication: The platform facilitates clear communication between employees and managers, reducing confusion and misunderstandings about schedules.
Reliable Scheduling: Agendrix helps ensure that the right employees are scheduled at the right time, minimizing staffing shortages and maximizing efficiency.
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Pricing and Transparency Issues: Users have complained about the vendor’s pricing practices, which include hidden costs and a lack of clear information before signing up.
App Glitches: Users reported issues with iPhone and Android apps, particularly with tasks like staff punch-ins and location tracking using the phone’s GPS.
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Limited Customization: Some users have found the scheduling options to be inflexible, making it difficult to accommodate unique business needs, such as specific shift lengths or break requirements.
Mobile App Issues: The mobile app has been reported to be buggy and unreliable, leading to frustration for employees trying to manage their schedules on the go.
Integration Challenges: Integrating Agendrix with other systems, such as payroll or time tracking software, can be a complex and time-consuming process.
Customer Support: Some users have expressed dissatisfaction with the responsiveness and helpfulness of customer support, particularly when encountering technical issues.
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According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. However, the pricing structure is a point of contention for some users, with complaints about hidden fees and a lack of transparency before signing up.What truly set it apart was its affordability for small and medium businesses. The starter plan, costing just $1.50 per location per month, offers unlimited employee scheduling and auto-scheduling — features usually reserved for top-tier plans in competitors like 7Shift and Homebase.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses.

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Is your scheduling stuck in the quicksand of inefficiency? Agendrix users praise the platform's user-friendliness and robust features, particularly highlighting its intuitive scheduling interface and comprehensive employee management tools. Users rave about the ease with which they can create, adjust, and publish schedules, even across different time zones, a feature that some found lacking in competitors like Zoho People. The integrated time tracking and payroll features, including the ability to turn any device into a punch clock, are also frequently commended for streamlining workforce management. However, some users express a desire for more flexible subscription plans tailored to staff size. Overall, Agendrix emerges as a top contender for businesses seeking to optimize scheduling, communication, and HR processes, particularly those struggling with managing employee hours and availability. Its intuitive design and comprehensive features make it a valuable asset for businesses of all sizes looking to ditch scheduling headaches and boost overall efficiency.

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Top Alternatives in Employee Scheduling Software


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WhenToWork

ZoomShift

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