Our analysts compared When I Work vs honeybeeBase based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting.
It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses.
Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs.
among all Employee Scheduling Software
When I Work has a 'excellent' User Satisfaction Rating of 90% when considering 1454 user reviews from 4 recognized software review sites.
honeybeeBase has a 'great' User Satisfaction Rating of 82% when considering 219 user reviews from 3 recognized software review sites.
When I Work stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. However, the pricing structure is a point of contention for some users, with complaints about hidden fees and a lack of transparency before signing up.What truly set it apart was its affordability for small and medium businesses. The starter plan, costing just $1.50 per location per month, offers unlimited employee scheduling and auto-scheduling — features usually reserved for top-tier plans in competitors like 7Shift and Homebase.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses.
honeybeeBase organizes processes, streamlines scheduling and strengthens team communications. It manages tasks, tracks employee work hours, accurately calculates total hours to compute payroll while eliminating manual calculations. It provides easy access to information anytime, anywhere, and employees can log in and out of their workplaces using mobile phones. The system is affordable and is backed by helpful technical support and an extensive knowledge base. However, the system is riddled with glitches and freezes while clocking in and out, is slow to load, encounters errors while generating reports and doesn’t have an appealing design. Its homepage is cluttered with unnecessary information, and the system comes with some unresponsive functionalities.
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