When I Work vs Quinyx

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Our analysts compared When I Work vs Quinyx based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Quinyx Software Tool

Product Basics

When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting.

It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses.

Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs.

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Quinyx is a cloud-based tool that helps manage employee schedules, communicate with team members and analyze demand to optimize workforce allocation. It offers various features to minimize labor costs, improve employee satisfaction and enhance operational efficiency.

The platform allows businesses to create detailed schedules that consider factors such as employee availability, skill sets and workload distribution. It also incorporates time tracking functionalities, enabling employees to clock in and out using mobile apps and biometric devices.

Additionally, Quinyx provides advanced scheduling features like AI-powered scheduling, shift swapping, overtime management and absence tracking. It helps simplify the process of managing employee time off and scheduling adjustments while ensuring adequate coverage of each position across seasons.

You get tools for communication, such as announcements, newsfeeds and direct messaging, to keep employees informed and engaged. It also provides employee self-service portals to view their schedules, request time off and access important documents. Employees can also use the mobile app to view schedules, clock in and out, and communicate with managers directly.

Finally, its demand forecasting capabilities allow you to predict future staffing needs based on historical data, seasonal trends and other relevant factors. Quinyx also offers labor optimization tools that help allocate resources effectively. It helps you optimize each shift and maintains workload balance across your team based on labor regulations and company policies.

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$2.50/User, Monthly
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Tailored to your specific needs
$29/User, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
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Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Top-Ranked Scheduling Solution: When I Work stands out as a leader in employee scheduling, with an analyst rating of 85 in our research. This puts it alongside industry heavyweights like Deputy (87) and 7Shifts (86). It offers a comprehensive set of features, including scheduling, time tracking and team communications, all of which are ready to use immediately, reducing setup time.
  • Effortless Shift Management: Our research shows that When I Work offers 96% of tools for creating and managing employee shifts out-of-the-box. These include everything from creating recurring shift templates and customizing layouts to features like open shift bidding and automatic vacant shift assignment. You can also add feedback, task notes, swap shifts and receive automated reminders.
  • Powerful Mobile App: The mobile app keeps everything you need for streamlined scheduling at your fingertips. It offers mobile scheduling, time tracking, geofencing, customizable push notifications and built-in chat for easy team communication.
  • Seamless Integrations: When I Work scored 92 for integrations in our analysis, effortlessly connecting with a wide range of business tools. These include accounting solutions like QuickBooks Online, Google and Apple Calendars, HR and payroll software like Rippling and Gusto, Square POS systems, and integration platforms as a service (iPaaS) such as Zapier and Tray.io.
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  • Easily Manage Employees: One of Quinyx’s highest-rated modules is its employee management toolkit. It received a 94 rating from our analysts and won a SelectHub award. Its AI-based demand forecasting helps optimize staffing levels and avoid labor shortages or surpluses. Compliance warnings ensure adherence to labor laws and regulations, reducing the risk of penalties and legal issues. Additionally, the employee self-service portal lets employees manage their schedules and time off, freeing HR staff for more strategic tasks.
  • Schedule Efficiently: The scheduling toolkit is another top-rated module, earning a 95 rating according to our data. Its drag-and-drop interface makes creating and modifying schedules easy, while the automated scheduling feature saves time and reduces manual effort. The ability to consider employee availability, skill sets and preferences enables you to create fair and efficient schedules that meet your organization's needs. Additionally, conflict notifications and schedule visibility controls ensure transparency and reduce scheduling errors.
  • Avoid Complicated Integrations: Quinyx offers 88% of key features and requirements right out of the box, ensuring strong usability and adaptability. The bulk actions feature allows you to make multiple changes to shifts, schedules and other data, saving you time and effort. With configurable workflows, you can tailor the platform to your specific processes and ensure smooth operations. The customizable branding option helps create a personalized experience for your employees and aligns the platform with your company's branding. Additionally, Quinyx supports multiple languages and time zones, making it suitable for organizations with a global workforce.
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  • Employee Scheduling: Create work schedules in one click based on employee availability and eligibility. View team availability, manage time off and track shift trades from one place. Allow employees to pick up and trade shifts while boosting workplace efficiency and productivity. Schedule multiple teams across job sites while preventing unnecessary overtime.
  • Time and Attendance: Track attendance, time off and breaks while turning any internet-connected device into an online time clock. Integrate schedules to control costs while applying pay rules. Implement an online time clock with a GPS facility for uniform clock-ins and outs across devices. Let remote employees log in and out using any device while receiving attendance data in real time.
  • Timesheets: Record weekly attendance changes into timesheets while setting differential pay rates for multiple positions. Monitor labor costs while auditing time records with labor distribution reports. Audit and approve timesheets from mobile or desktop while preventing overtime before it happens. Configure paid and unpaid breaks on schedule and time clock.
  • Shift Planning: Plan, swap and approve shifts using a mobile or desktop while empowering teams to collaborate on schedules. Ensure cost-effective shift coverage while creating schedules that work for the entire team.
  • Scalability: Start with a single team or location and scale to multiple teams across geographical locations as per business growth. Schedule multiple teams across various job sites.
  • Push Notifications: Send important messages to the entire staff in one go. Employees get email and text alerts for missed logins or outs. Notify all employees when you update or create new schedules.
  • Geo Check-In: Use GPS tracking and live map views to ensure that employees log in from their designated job sites. Monitor field staff’s real-time location, eliminating the need for employees to update their locations constantly in the office.
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  • Custome Templates: Create base schedules that reflect the needs of the business. Managers can update and implement the base schedule with a single click for expedited scheduling. 
  • Scheduling: Check forecasts automatically to generate schedules based on predicted needs. Evaluate what employees have the necessary skills and determine when they’re available to work and for how long, ensuring that the business always has the correct employees scheduled for the right tasks at the appropriate times.
  • Shift Management: Provide employees with access to the platform, enabling them to control their shifts and availability. Managers can view schedules, address empty shifts and make changes as necessary. 
  • Absence Management: Allow employees to request time off, and then managers can process the request directly through the platform. Managers can notify staff of shifts as they become open, expediting how quickly shifts get filled.
  • Compliance: Define scheduling rules ahead of time, including state and industry regulations, to ensure compliance at all levels. The platform provides additional assurances for the specific industries it serves and sends notifications of potential security breaches as they happen. 
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Product Ranking

#3

among all
Employee Scheduling Software

#94

among all
Employee Scheduling Software

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Analyst Rating Summary

86
81
74
76
78
94
91
65
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Mobile Capabilities
Leave and Absence Management
Integrations and Extensibility
Security and Compliance
Shift Management
Schedule Management
Employee Management
Platform Capabilities
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

When I Work
Quinyx
+ Add Product + Add Product
Collaboration Employee Management Leave And Absence Management Mobile Capabilities Platform Capabilities Reporting And Analytics Schedule Management Security And Compliance Shift Management Time And Attendance Management 74 78 91 98 84 83 88 89 89 77 76 94 65 86 88 83 95 83 72 72 0 25 50 75 100
63%
13%
24%
75%
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75%
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25%
92%
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8%
88%
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12%
63%
0%
37%
93%
0%
7%
87%
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13%
89%
0%
11%
89%
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11%
83%
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17%
83%
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17%
85%
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15%
95%
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5%
89%
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11%
78%
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22%
89%
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11%
74%
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26%
74%
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68%
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32%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

90%
0%
10%
60%
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40%

User Sentiment Summary

Excellent User Sentiment 1454 reviews
Great User Sentiment 531 reviews
90%
of users recommend this product

When I Work has a 'excellent' User Satisfaction Rating of 90% when considering 1454 user reviews from 4 recognized software review sites.

86%
of users recommend this product

Quinyx has a 'great' User Satisfaction Rating of 86% when considering 531 user reviews from 3 recognized software review sites.

5.0 (11)
n/a
4.4 (286)
4.3 (438)
4.5 (1093)
4.2 (90)
n/a
4.3 (3)
4.4 (64)
n/a

Awards

When I Work stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Intuitive and Efficient: Users appreciate the user-friendly interface and comprehensive features that centralize managing all scheduling needs from a single app.
Prompt Customer Support: Users report getting timely and helpful assistance from the vendor’s support team through live chat and email.
Enhanced Employee Experience: The app boosts staff productivity by offering them flexible tools to control their work schedules.
Improved Integration and Accessibility: Most users have had a positive experience connecting the platform with other necessary third-party tools.
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User-Friendly Interface: Quinyx is easy to use and provides a clear overview of schedules, shifts and hours worked across different platforms, including a mobile app.
Useful Integrations: The platform integrates with payroll, ERP, accounting and reporting tools, helping you create a well-rounded tech stack. Some of its popular integrations include ADP Workforce, SAP Commerce and ConnectMyApps.
Remote Staff Accessibility: Users appreciate the flexibility of being able to view their schedules, book shifts and apply for leaves via mobile devices.
Easy Scheduling and Forecasting: The system supports complex scheduling rules (e.g., different contracts and shift types) and robust forecasting tools for workforce management. This improves cost tracking and scheduling efficiency.
Efficient Support Services: Users reported good experiences with Quinyx's customer support, highlighting its responsiveness and helpful educational resources.
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Pricing and Transparency Issues: Users have complained about the vendor’s pricing practices, which include hidden costs and a lack of clear information before signing up.
App Glitches: Users reported issues with iPhone and Android apps, particularly with tasks like staff punch-ins and location tracking using the phone’s GPS.
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Learning Curve: Although the platform is intuitive, it involves a learning curve during implementation for users with limited expertise.
Customization Challenges: Several users found it hard to tailor the system to meet their business needs without advanced technical knowledge. Features like cost-follow-up hierarchies and geofencing settings need improvement to handle multiple units more efficiently.
Incomplete Features in Newer Versions: Several reviews mentioned that during platform transitions, certain functionalities may be missing or only available in older versions, forcing users to switch between interfaces.
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According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. However, the pricing structure is a point of contention for some users, with complaints about hidden fees and a lack of transparency before signing up.What truly set it apart was its affordability for small and medium businesses. The starter plan, costing just $1.50 per location per month, offers unlimited employee scheduling and auto-scheduling — features usually reserved for top-tier plans in competitors like 7Shift and Homebase.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses.

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Quinyx is an intuitive and cloud-based employee scheduling solution. The platform's drag-and-drop functionality makes it easy to create and manage complex schedules while considering factors such as employee availability, skill sets and workload distribution. It also offers advanced features like shift swapping and overtime management, which significantly reduces the administrative burden of managing shifts and schedules.Beyond scheduling, the platform provides various time tracking methods, including mobile apps and biometric devices, ensuring accurate record-keeping and streamlined payroll processing. Additionally, Quinyx offers absence tracking and vacation management, helping both employees and managers stay organized.Another area where Quinyx shines is its demand forecasting module, allowing businesses to predict future staffing needs based on historical data and trends. This helps optimize labor costs by ensuring adequate staffing levels while minimizing overtime expenses. It also provides shift optimization and workload balancing to distribute resources efficiently.Overall, Quinyx is a versatile solution that can benefit businesses of all sizes and industries. Small retail stores can streamline scheduling workflows, while enterprises can improve overall efficiency and allocate workforces effectively throughout seasons.

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Top Alternatives in Employee Scheduling Software


7shifts

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WhenToWork

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