When I Work vs ShiftNote

According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. However, the pricing structure is a point of contention for some users, with complaints about hidden fees and a lack of transparency before signing up.What truly set it apart was its affordability for small and medium businesses. The starter plan, costing just $1.50 per location per month, offers unlimited employee scheduling and auto-scheduling — features usually reserved for top-tier plans in competitors like 7Shift and Homebase.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses.

Want to make a "shift" in how you manage employee scheduling? ShiftNote is generally well-received by users for its user-friendly design, effective communication features, and ability to simplify shift scheduling and management. Users praise its intuitive interface, which is accessible across multiple devices, making it a breeze to use on the go. However, some users have reported occasional technical glitches and expressed a desire for more advanced features and integrations. Despite these minor drawbacks, ShiftNote is lauded for its ability to enhance team coordination and operational efficiency across various sectors, particularly in the hospitality and retail industries. Its strength lies in its simplicity and ease of use, making it a great option for businesses looking to streamline their scheduling processes without a steep learning curve. While it may lack some advanced features found in other scheduling software like When I Work or Homebase, its intuitive design and focus on core scheduling functionalities make it a suitable choice for small to medium-sized businesses in fast-paced industries where efficient scheduling is paramount.