Top When I Work Alternatives & Competitors For 2024

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Looking for alternatives to When I Work? Many users crave user-friendly and feature-rich solutions for tasks like Schedule Management, Mobile Capabilities, and Shift Management. Leveraging crowdsourced data from over 1,000 real Employee Scheduling Software selection projects based on 400+ capabilities, we present a comparison of When I Work to leading industry alternatives like 7shifts, Jolt, Deputy, and honeybeeBase.

honeybeeBase Software Tool

Product Basics

When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting.

It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses.

Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs.

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7shifts is a web-based platform that helps restaurants create, edit and publish staff schedules. The intuitive drag-and-drop interface allows managers to assign shifts quickly while factoring in employee availability, time-off requests and overtime limitations. To avoid scheduling conflicts, it automatically highlights potential issues such as missed breaks and unbudgeted labor hours during the creation process.

It integrates with existing point-of-sale (POS) systems, eliminating the need for manual data entry. It pulls sales data to help managers create labor schedules that align with sales forecasts. Additionally, clock-in/out data can be incorporated, providing a complete picture of labor costs.

The platform offers a mobile app for both managers and employees. The manager app allows for on-the-go schedule changes, communication with staff, and real-time sales and labor cost monitoring. The employee app allows staff to view their schedules, request time off, and swap shifts with colleagues directly from their smartphones.

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Jolt is a tablet and smartphone-based operations execution solution that helps businesses achieve digital food safety compliance, team accountability and boost employee performance. It offers audit management, personnel tracking, performance review, time, attendance and learning and goal management.

Team leaders can track daily operations in real time to keep staff accountable. It offers a training library, drag-and-drop schedule builder and task checklists for every shift. Organizations can decrease labor costs and improve staff efficiency.
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Deputy is a one-stop shop for hiring, training, scheduling, paying and managing time sheets of frontline and hourly workers. It offers an intuitive interface and various features to help manage employees, streamline scheduling operations and simplify internal communications.

You can easily create, edit and manage schedules while ensuring optimal staffing levels. The platform's drag-and-drop functionality allows quick adjustments to accommodate changes in staffing or workload. Time clock features enable employees to clock in and out accurately, minimizing the risk of time theft and simplifying payroll processing.

Also, Deputy provides a comprehensive suite of HR tools, including features for managing time off. Employees can easily request and track vacation, sick leave and other absences. A built-in messaging portal facilitates internal communication and records interactions to promote accountability.

You can also post job openings on popular online channels and create a branded portal to accept applications. The system lets you design a new hire’s onboarding workflow with embedded training materials and tips. Additionally, customizable automation helps businesses comply with fair workweek regulations, break rules, maximum work hours, consecutive workdays and other labor regulations.

One of the platform’s standout features is its pre-built integrations and extensibility with other third-party solutions. The vendor lets you add extra features such as payroll processing, business intelligence, demand forecasting, point of sale system and more.


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honeybeeBase is a cloud-hosted solution that helps businesses schedule employees, manage tasks, monitor employee attendance, track time, foster communication and more. Suitable for businesses of all sizes, it can be accessed from any internet-connected device.

Businesses can monitor employee work hours and get notified when employees start or finish their shifts and take paid or unpaid breaks. Users can get reports of all notifications compiled in emails and access weekly time card reviews to approve logged hours. Its attendance module closely monitors all early departures, late arrivals, absences and generates customized reports of employee leaves. Employees can check available leaves, request time off and get approvals through the vacation module. An activity stream notifies team members automatically of all important activities that require attention.
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$2.50
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$89.99
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Chromebook
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On-Premise
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
Webinars
Documentation
In Person
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Documentation
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Videos
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Documentation
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Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
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Knowledge Base
24/7 Live Support
Email
Phone
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Knowledge Base
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Product Ranking

#3

among all
Employee Scheduling Software

#12

among all
Employee Scheduling Software

#9

among all
Employee Scheduling Software

#8

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Employee Scheduling Software

#27

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Find out who the leaders are

Analyst Rating Summary

86
86
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100
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91
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94
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Mobile Capabilities
Leave and Absence Management
Integrations and Extensibility
Security and Compliance
Shift Management
Collaboration
Schedule Management
Employee Management
Mobile Capabilities
Shift Management
Collaboration
Employee Management
Leave and Absence Management
Mobile Capabilities
Platform Capabilities
Mobile Capabilities
Integrations and Extensibility
Schedule Management
Time and Attendance Management
Collaboration
Collaboration
Employee Management
Leave and Absence Management
Mobile Capabilities
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

When I Work
7shifts
Jolt
Deputy
honeybeeBase
+ Add Product + Add Product
Collaboration Employee Management Leave and Absence Management Mobile Capabilities Platform Capabilities Reporting and Analytics Schedule Management Security and Compliance Shift Management Time and Attendance Management 74 78 91 98 84 83 88 89 89 77 100 94 87 90 61 81 95 67 89 83 91 85 78 100 88 64 95 76 89 94 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 1454 reviews
Excellent User Sentiment 1305 reviews
Excellent User Sentiment 371 reviews
Excellent User Sentiment 1504 reviews
Great User Sentiment 219 reviews
90%
of users recommend this product

When I Work has a 'excellent' User Satisfaction Rating of 90% when considering 1454 user reviews from 4 recognized software review sites.

94%
of users recommend this product

7shifts has a 'excellent' User Satisfaction Rating of 94% when considering 1305 user reviews from 4 recognized software review sites.

93%
of users recommend this product

Jolt has a 'excellent' User Satisfaction Rating of 93% when considering 371 user reviews from 4 recognized software review sites.

90%
of users recommend this product

Deputy has a 'excellent' User Satisfaction Rating of 90% when considering 1504 user reviews from 4 recognized software review sites.

82%
of users recommend this product

honeybeeBase has a 'great' User Satisfaction Rating of 82% when considering 219 user reviews from 3 recognized software review sites.

5.0 (11)
4.2 (12)
4.9 (30)
4.3 (15)
n/a
4.4 (286)
4.6 (105)
4.5 (83)
4.7 (307)
4.5 (1)
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4.7 (246)
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4.07 (110)
4.5 (1093)
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4.6 (720)
4.1 (108)
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Awards

User Favorite Award
User Favorite Award
Collaboration Award
User Favorite Award
User Favorite Award
Mobile Capabilities Award
Integrations and Extensibility Award
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Synopsis of User Ratings and Reviews

Intuitive and Efficient: Users appreciate the user-friendly interface and comprehensive features that centralize managing all scheduling needs from a single app.
Prompt Customer Support: Users report getting timely and helpful assistance from the vendor’s support team through live chat and email.
Enhanced Employee Experience: The app boosts staff productivity by offering them flexible tools to control their work schedules.
Improved Integration and Accessibility: Most users have had a positive experience connecting the platform with other necessary third-party tools.
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Ease of Use: The platform has an Intuitive interface and is simple to navigate, even for non-tech-savvy employees.
Comprehensive Features: 7shifts supports every key employee scheduling requirement in a centralized platform, managing scheduling, time tracking, payroll and employee engagement.
Responsive Customer Support: Users report positive experiences with support in resolving issues and implementing feedback.
Improved Employee Engagement: The platform reduces managerial stress by allowing employees to manage their schedules and trades from phones. This promotes transparency and confidence among employees by allowing real-time schedule and timesheet tracking.
Efficient Team Communication: Users report that 7shifts has significantly improved team collaboration by facilitating easy messaging among staff and management, making shift swaps and updates straightforward.
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Functionality: Around 94% of users who mentioned functionality said that the system provided a robust suite of helpful tools that helped them save time.
Ease of Use: The system’s user-friendly interface makes it easy to manage and understand, as noted by 100% of reviewers who mentioned ease of use.
Customer Service: More than 88% of reviewers referring to customer support noted that included professional services were helpful and provided follow-up tips and corrections.
Tracking/Monitoring: All users who refer to monitoring state that it helps boost employee accountability, inventory organization and scheduling.
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User-Friendly Interface: Users appreciate the intuitive design, which makes it accessible for both managers and employees and easy to adopt with minimal training.
Robust Remote Workability: The mobile app is highly praised for allowing employees to clock in/out, manage shifts and receive notifications, making it convenient for on-the-go use.
Greater Flexibility and Accessibility: Deputy offers flexible shift management, allowing employees to swap or pick up shifts and work across multiple locations. Cloud-based hosting ensures access from anywhere with an internet connection.
Employee Empowerment: The software gives employees more control over their schedules, fostering a sense of ownership and responsibility for time management.
Streamline Scheduling: Deputy effectively manages scheduling, time tracking and attendance, reducing errors and improving overall efficiency. Reviews highlight valuable features like preventing early clock-ins and integrating with payroll systems.
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Functionality: The system is easy to navigate and access information, simplifies tracking employee working hours and accurately calculates total hours worked. The set-up process is uncomplicated and can be configured to restrict user access, noted 84% of reviewers who talked about the product’s functionality.
Scheduling: Nearly 80% of the users who mentioned scheduling said that the system takes the pain away from the scheduling process and enhances operational efficiency. It keeps a tab on shift swaps, employee availability and provides real-time information of work progress.
Mobile App: The system’s mobile platform offers accessibility to field workers to view their shifts from anywhere and clock-in and out from their phones or any other web-connected device, said approximately 82% of the users who talked about the mobile app.
Affordable: Nearly 77% of the reviewers who mentioned cost said that the product is economical, especially for the smaller teams, as it charges a flat monthly fee rather than per user.
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Pricing and Transparency Issues: Users have complained about the vendor’s pricing practices, which include hidden costs and a lack of clear information before signing up.
App Glitches: Users reported issues with iPhone and Android apps, particularly with tasks like staff punch-ins and location tracking using the phone’s GPS.
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Comparatively Expensive: Users find the platform costly for accessing necessary functions, especially on higher-tier plans. It could be more affordable for smaller companies.
Technical Issues: There are reports of occasional slowness and glitches, particularly on mobile devices. After a system update, some functions may change without prior notification.
Limited Customizations: Some features lack flexibility, such as the inability to stack and sort employee shifts on a given day and limited options for dashboard and view customizations.
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Initial Setup: Its initial setup is time-consuming, as noted by nearly 100% of users who mentioned setup.
Slow Application: Around 55% of the users who mentioned it’s mobile application report that it can be slow/glitchy and at times would crash.
Communication: Text and emails can only be sent to employees through its time-card feature, as observed by 60% of reviewers who referred to communication.
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Support and Customer Service Issues: Several users reported poor customer service experiences, especially when dealing with technical support or canceling the service. The vendor primarily offers support via email, which some users found inadequate.
Performance and Speed: Some users experienced lag when accepting shifts or clocking in and out, causing delays and frustration.
Challenges With Multi-Location Tracking: For organizations with employees across multiple locations or states, keeping track of everyone’s whereabouts could be challenging as the platform doesn’t support multiple time zones across geographies.
Syncing Issues: Users noted that the inability to sync with external calendars (like Google or Apple Calendar) was a significant drawback.
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Bugs: The system is prone to bugs and freezes while clocking-in or out causing time log errors. It is slow to load and inconsistent, noted nearly 83% of reviewers who talked about the system’s glitches.
Reporting: Nearly 80% of the users who mentioned reporting said that the product offers limited reporting functionalities to track staff attendance and encounters issues while running reports.
Layout: The system offers a basic layout with limited customizations, and has unnecessary stuff on the home page with outdated icons, said approximately 79% of reviewers who mentioned layout and design.
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According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. However, the pricing structure is a point of contention for some users, with complaints about hidden fees and a lack of transparency before signing up.What truly set it apart was its affordability for small and medium businesses. The starter plan, costing just $1.50 per location per month, offers unlimited employee scheduling and auto-scheduling — features usually reserved for top-tier plans in competitors like 7Shift and Homebase.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses.

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My overall experience with 7shifts has been positive. The onboarding process was a breeze, taking just five minutes to set up my shop and begin scheduling. I particularly liked the option to have 7shifts automatically set up my business by uploading an existing Excel schedule. The platform then created departments and employee profiles for me, saving a significant amount of time.Another feature I found valuable was the customizable manager logbook. It allowed me to take detailed notes, set up alerts and create reminders for upcoming maintenance activities. Additionally, the mobile app stood out with its unique selfie-based employee punch-in feature, ensuring that the right person was clocking in for their shift.While 7shifts offers a comprehensive suite of features, there are some drawbacks to consider. One major concern is the cost. Compared to competitors like Homebase, WhenIWork and Sling, 7shifts is more expensive for smaller companies. Another point to note is that payroll management is not included in the paid plans, requiring an additional charge to unlock this feature.Despite these limitations, 7shifts offers a user-friendly platform with various features designed to streamline employee scheduling, time tracking, communication and employee engagement. Responsive customer support and a focus on employee experience are additional strengths.Ultimately, whether 7shifts is the right fit depends on your specific needs and budget. For small business owners on a tight budget, the cost may be prohibitive. However, for those seeking a comprehensive, user-centric solution, 7shifts could be a valuable asset.

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Jolt helps its users keep up with daily tasks and track who completes what with a time stamp. It is an easy-to-use solution that satisfies food safety guidelines with automated temperature checks, temperature logs and food labeling by date. Reviewers mentioned that its initial set-up takes time, and printer issues are difficult to solve. The application does not allow users to send messages to a single employee, but they can send a message to a large group of people at once. Overall, it is a cost-effective software solution with seamless training and support.

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Deputy is a valuable asset for businesses looking to streamline their scheduling operations and enhance employee productivity. During my research, I found it to be a highly effective and centralized tool for hiring, training and scheduling employees. Users consistently praise its performance, with many giving it a 4.5-star rating.One of Deputy's standout features is its AI-powered automation, which can significantly improve scheduling and shift break compliance. However, it may require some initial setup and learning to function optimally. The touchless facial recognition clock-in feature is particularly valuable in today's post-pandemic world.I appreciate Deputy's commitment to employee empowerment. Its accountability measures, such as GPS tracking and facial recognition, effectively prevent time theft without compromising employee autonomy. The Shift Pulse feature is another valuable tool that fosters open communication between employees and management.While Deputy is a powerful solution, it's not without its flaws. I encountered bugs and glitches that occasionally disrupted the user experience. Slow performance, particularly for mobile app users and non-desk staff, can be frustrating. Additionally, GPS challenges can be problematic for businesses with multiple locations as the platform doesn’t support multiple time zones.The HR functionality is also limited, but I believe it has the potential to expand over time. Adding more languages to the interface would also make it more inclusive. Overall, I recommend Deputy to small to mid-sized organizations seeking a reliable and feature-rich scheduling solution that also offers basic HR functionalities.

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honeybeeBase organizes processes, streamlines scheduling and strengthens team communications. It manages tasks, tracks employee work hours, accurately calculates total hours to compute payroll while eliminating manual calculations. It provides easy access to information anytime, anywhere, and employees can log in and out of their workplaces using mobile phones. The system is affordable and is backed by helpful technical support and an extensive knowledge base. However, the system is riddled with glitches and freezes while clocking in and out, is slow to load, encounters errors while generating reports and doesn’t have an appealing design. Its homepage is cluttered with unnecessary information, and the system comes with some unresponsive functionalities.

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Related Categories

Top Alternatives in Employee Scheduling Software


7shifts

Deputy

Findmyshift

Homebase

Humanity

OpenSimSim

Planday

Quinyx

ScheduleFlex

Shiftbase

Shiftboard

Sling

TimeForge

WhenToWork

ZoomShift

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