WhenToWork vs TimeForge

Last Updated:

Our analysts compared WhenToWork vs TimeForge based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

WhenToWork Software Tool

Product Basics

WhenToWork is a cloud-based solution that helps businesses create and manage schedules for hourly workers. It offers a free mobile app that supports time tracking, allowing employees to punch in and out of work remotely.

The platform’s standout feature is its one-click scheduling that uses a proprietary algorithm to generate optimal shift schedules, minimizing conflicts and reducing human error. With just a few clicks, you can create efficient work plans that ensure your team is adequately staffed at all times.

Employees can easily input their preferred, disliked and unavailable work times, allowing managers to make informed decisions when creating schedules. This feature enhances employee satisfaction and minimizes scheduling conflicts by ensuring that employees are working shifts that align with their availability and preferences.

This platform lets you prioritize clear communication and accountability within your team. It automatically sends notifications to employees when their shifts are created or updated, ensuring everyone stays informed. This enhances employee engagement and reduces the risk of missed shifts.

WhenToWork offers a 30-day trial period, allowing you to test the platform’s suitability for your scheduling needs. Its paid plans start from $38 per month, with pricing based on the number of employees and the subscription duration. Unlike other platforms, it doesn’t offer tiered plans based on features — every plan includes the full toolkit.

read more...

Timeforge is an all-in-one labor management solution that helps manage employee hiring, training, scheduling, communications and payroll. You can manage all aspects of your labor operations seamlessly from a centralized software without any data silos.

Its employee scheduling module provides a visual calendar that allows you to easily drag and drop shifts, ensuring optimal staffing levels at all times. Additionally, the built-in time tracking feature enables employees to clock in and out of work, eliminating the need for manual timesheets and reducing the risk of errors.

To help you run your team like clockwork, Timeforge also incorporates nifty HR and compliance management tools. You can manage employee records, track sick leave and vacation time, and ensure compliance with labor regulations. The software's built-in compliance alerts keep you informed about any changes in labor laws and avoid costly penalties.

The built-in messaging feature lets you communicate with your team easily, so you won’t lose important conversations across different platforms, minimizing the risk of miscommunication. Moreover, a native payment processor ensures same-day pay, boosting employee satisfaction and reducing administrative overhead.

Finally, Timeforge empowers you to make data-driven decisions with its labor analytics, reporting and sales forecasting capabilities. You can analyze employee performance, track labor costs and forecast future staffing needs based on historical data. This insight enables you to optimize your workforce, improve operational efficiency and drive business growth.

read more...
$40 Monthly
Get a free price quote
Tailored to your specific needs
$2.50/User, Monthly
Get a free price quote
Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Effortless Schedule Management: WhenToWork’s scheduling toolkit is its highest-rated module, with an 89 rating from our analysts. From ad-hoc adjustments to automated scheduling, the platform provides a flexible, efficient solution. It also offers features like break scheduling, color-coded schedules and configurable options that improve the overall scheduling process.
  • Efficient Reporting: Rated 81 by our analysts, the platform’s reporting toolkit is its second highest-rated module. It offers customizable dashboards and pre-built reports to meet your unique reporting requirements. With the ability to create custom reports, apply filters and generate visualizations, you can easily drill down into data, identify trends and make data-driven decisions. Additionally, WhenToWork's report scheduling and sharing capabilities streamline communication and collaboration.
read more...
  • Streamline PTO Handling: Timeforge offers a robust leave and absence management module that scored a perfect 100 rating from our analysts. It allows you to configure custom leave policies, track balances and set blackout periods, helping you handle leave requests efficiently while staying compliant with your organization's policies. The platform also supports partial day-offs and simplifies time-off requests and approvals for both employees and managers.
  • Simplify Scheduling: According to our data, the platform excels in its scheduling capabilities, offering every key scheduling feature ready to use out of the box. With features like ad-hoc scheduling, auto-scheduling and a drag-and-drop interface, you can easily create, modify and manage schedules. The system also identifies scheduling conflicts, supports multi-location scheduling and provides various visualization options to help you better understand and communicate schedules.
  • Adopt a Data-Driven Decision-Making Approach: The platform’s reporting and analytics capabilities are another strong suit, receiving a perfect rating from our analysts. With customizable dashboards and report templates, you can easily track KPIs and identify areas for improvement. Additionally, its sales forecasting capabilities enable you to analyze historical sales data and predict future demand, helping you optimize workforce allocation.
  • Ensure Compliance With Labor Regulations: Lastly, the platform offers a robust security and compliance management toolkit that got a 100 analyst rating. The solution adheres to industry-standard regulations such as FLSA, OSHA and GDPR, ensuring that your organization complies with relevant labor and data protection laws. Additionally, its role-based permissions and single sign-on capabilities provide security and control over access to sensitive employee data.
read more...
  • Flexible Scheduling: You get multiple scheduling views, task templates and drag-and-drop tools to create different types of recurring schedules for multiple locations.
  • Import/Export: It lets you import shifts via Excel and .CSV files or export schedules in Excel format.
  • Automated Assignments: You can define rules to automatically assign shifts based on employee preferences and availability.
  • Employee Self-Service: Design unique portals for each team member based on their seniority, job roles and access requirements. Employees can log in via desktops or the mobile app to view and swap schedules, receive messages, and submit time off requests.
read more...
  • Employee Management: Track candidates before they even become employees, seamlessly transferring information over to HR files. It can monitor the progress and completion of forms, exams and training, as well as notify employees of forms they need to complete before they even clock in for a shift.
  • Employee Self-Service: Provide employees with access to the system as soon as they accept an offer, allowing the new employee to enter all of their information into the database and freeing up managers to focus on other essential onboarding tasks.
  • Communication Tools: Send texts and alerts to individual employees or groups of staff members. Managers can send communications as necessary or enable the system to automatically send notifications regarding things like schedule changes or open shifts.
  • Mobile Access: Log into the platform from any internet-connected device, allowing managers and employees alike to complete essential tasks, such as clocking in for work or requesting a shift change. Mobile apps are available for both Android and iOS, with specific apps for employees and managers.
  • HR Types: Create, customize, categorize and track various types of files, including employee information sheets and tax forms. Managers and employees can both upload relevant documents and files, allowing for centralized storage and organization.
  • Learning and Development: Develop HR Activities and send them to employees for completion. Activities can include everything from collecting employee information to assigning training courses to employees.
read more...

Product Ranking

#5

among all
Employee Scheduling Software

#34

among all
Employee Scheduling Software

Find out who the leaders are

Analyst Rating Summary

61
91
52
98
62
88
79
100
Show More Show More
Schedule Management
Leave and Absence Management
Reporting and Analytics
Schedule Management
Security and Compliance
Time and Attendance Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

WhenToWork
TimeForge
+ Add Product + Add Product
Collaboration Employee Management Leave And Absence Management Mobile Capabilities Platform Capabilities Reporting And Analytics Schedule Management Security And Compliance Shift Management Time And Attendance Management 52 62 79 55 67 81 89 37 82 27 98 88 100 59 71 100 100 100 94 100 0 25 50 75 100
50%
0%
50%
100%
0%
0%
58%
0%
42%
89%
0%
11%
63%
25%
12%
100%
0%
0%
53%
0%
47%
63%
0%
37%
67%
0%
33%
75%
0%
25%
83%
0%
17%
100%
0%
0%
85%
0%
15%
100%
0%
0%
33%
0%
67%
100%
0%
0%
79%
5%
16%
94%
0%
6%
26%
0%
74%
100%
0%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

30%
0%
70%
78%
0%
22%

User Sentiment Summary

Great User Sentiment 226 reviews
Excellent User Sentiment 41 reviews
89%
of users recommend this product

WhenToWork has a 'great' User Satisfaction Rating of 89% when considering 226 user reviews from 4 recognized software review sites.

94%
of users recommend this product

TimeForge has a 'excellent' User Satisfaction Rating of 94% when considering 41 user reviews from 3 recognized software review sites.

4.7 (15)
n/a
4.3 (93)
5.0 (1)
4.5 (114)
4.7 (37)
4.5 (4)
4.5 (3)

Awards

No awards.

SelectHub research analysts have evaluated TimeForge and concluded it deserves the award for the Best Overall Employee Scheduling Software available today and earns best-in-class honors for Leave and Absence Management, Reporting and Analytics, Schedule Management, Security and Compliance, Shift Management and Time and Attendance Management. TimeForge stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

Analysts' Pick Award
User Favorite Award
Leave and Absence Management Award
Reporting and Analytics Award
Schedule Management Award
Security and Compliance Award
Shift Management Award
Time and Attendance Management Award

Synopsis of User Ratings and Reviews

Ease of Use: Users praised the platform’s user-friendly interface and ease of use across all user types. Its intuitive navigation simplifies shift management, schedule swaps and coworker communication. The platform also provides useful "how-to" videos, making it easier for users to understand the system without needing live support.
Better Customization and Flexibility: Users appreciated the ability to customize schedules, permissions and worker roles. It’s easy to switch shifts and see assigned shifts in one place.
Easy Reporting: The one-click report generation feature helps users manage budgets and track employee hours. This is especially helpful for administrators manually comparing scheduling costs with budgetary constraints.
Improved Remote Workability: Reviews highlight the benefit of accessing the software from any mobile device, making it convenient for teams to check schedules, receive notifications and streamline internal communications.
Simple Implementation Process: Users from small and medium businesses appreciated the software’s lightweight nature. It requires minimal IT involvement and can be deployed quickly across multiple departments.
Show more
Time-Saving: Reviews mentioned that TimeForge significantly reduces the time spent on scheduling, payroll and other HR tasks.
Comprehensive Functionality: The platform offers a wide range of key HR tools out of the box. You don’t need to spend resources on integrating with external solutions.
Customization: TimeForge allows for a high level of customization to meet specific business needs, particularly in reporting and scheduling.
Customer Support: Users frequently praise the responsiveness and helpfulness of the customer support team during implementation and ongoing use.
Real-Time Data: The ability to access and manage real-time data remotely through the web-based platform is a significant advantage.
Show more
Lack of Live Support: Live representatives are unavailable, especially during troubleshooting. Instead, the platform relies on video tutorials, which may not be sufficient in urgent situations.
Complicated Staff Availability Settings: Some reviewers found the "date specific" availability options frustrating, as it often caused confusion when scheduling in advance. Also, the inability to fully turn off certain options, like the "dislike" function, can complicate determining worker availability.
Limited Enterprise Features: Users from larger businesses noted that the platform lacks advanced enterprise-level security settings and integration support, making it less ideal for organizations with complex needs.
Cluttered Interface: The schedule display can sometimes be confusing or cluttered, particularly when many shifts are on the board. This makes it harder to quickly view and understand schedules at times.
Show more
Limited Mobile Access: Many users complained about the mobile app lacking essential features such as geofencing, customizable push notifications and offline scheduling.
Integration Issues: The lack of integration with certain systems like QuickBooks or sales programs limits the platform’s scope.
User Interface Challenges: Some users experienced minor issues with the user interface, such as fields being too narrow to view all information or the system refreshing and pulling users away from the section they were working on.
Complexity of Reports: The platform has a clunky and outdated reporting and analytics interface, which involves a steep learning curve.
Cost Concerns: The platform cost was a concern for some users, especially those from smaller or rural businesses.
Show more

WhenToWork is a user-friendly online scheduling solution for small and medium-sized businesses. Its intuitive interface and straightforward features make it a viable option for businesses looking to ditch paper trails and digitize their scheduling operations.My experience with WhenToWork began with a simple sign-up process that required minimal information. The platform guided me through a brief onboarding process, where I provided details about my business and team members. While the onboarding process was straightforward, I noticed the business category list didn’t offer many options for construction-related industries.Upon accessing the web platform, I was greeted by a somewhat outdated design that felt reminiscent of an earlier era. While the layout was clean and easy to navigate, a modern update could benefit its overall aesthetic. The main menu has sections for schedules, employees, trades, time off, messaging, reports and current on-duty employees.The mobile app, however, offers a more streamlined experience with a user-friendly interface. It provides quick access to schedules, shift trades, time off, messaging, staff information and a link to the full web version. The app's dashboard offers a clear overview of assignments, time off, shift trades and messages.The messaging features are designed for efficient team communication. You can send and receive messages, create urgent alerts, and post on a bulletin board. The “Reports” section offers customizable reporting options, allowing you to generate reports based on various criteria and export them for further analysis.Overall, WhenToWork is a suitable option for businesses with basic scheduling needs. Its user-friendly interface, straightforward features and robust reporting capabilities make it a viable choice for organizations that prioritize simplicity and ease of use. However, businesses seeking a more modern and feature-rich platform may need to explore other options.

Show more

TimeForge is a labor management platform offering various features to streamline hiring, scheduling, payroll and workforce tracking. Our experience with the software has been mixed, with both strengths and weaknesses.Setting up TimeForge was straightforward, with a user-friendly setup wizard guiding me through each step. The platform's intuitive interface made it easy to create schedules using the drag-and-drop editor. I appreciated the ability to customize intricate settings, such as pay rates, payment options, employee roles, permission groups and custom fields.While the user interface felt somewhat outdated compared to some competitors, it was still functional and easy to navigate. One of my favorite things was how organized the platform was, providing separate dashboards for tracking shift confirmations, swaps, templates, work periods and messages. You can also create custom dashboards to track key performance indicators specific to your business.TimeForge significantly improves the employee experience as well. Staff members can access their schedules, chat with colleagues and easily swap shifts. The platform's automatic prevention of early clock-ins and late punch-outs helps avoid time theft and ensure compliance. Additionally, the integration of staff surveys allows managers to gather feedback and improve the overall employee experience.However, there are some limitations to consider. The mobile app, while functional, is not as robust as those offered by competitors like Deputy, 7shifts and Sling. The lack of GPS tracking can make it challenging to verify employee locations during clock-ins and clock-outs. Additionally, the inability to create schedules offline and publish them later can be inconvenient.Also, TimeForge's integration capabilities are limited. It doesn’t integrate with popular sales and accounting solutions like QuickBooks and HubSpot. This requires you to manually enter sales, payroll and employee data, opening the door for errors and mistakes.Overall, TimeForge is a solid option for businesses of all sizes, but it’s important to weigh its strengths and weaknesses to see if it meets your specific needs. If mobile scheduling and extensive integrations are a priority, you may want to explore other options. However, if you’re looking for a user-friendly platform that can streamline processes and provide valuable insights, TimeForge is worth considering.

Show more

Screenshots

Top Alternatives in Employee Scheduling Software


7shifts

Deputy

Findmyshift

Homebase

Humanity

OpenSimSim

Planday

Quinyx

ScheduleFlex

Shiftbase

Shiftboard

Sling

TimeForge

When I Work

ZoomShift

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings