Top WhenToWork Alternatives & Competitors For 2024

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Looking for alternatives to WhenToWork? Many users crave user-friendly and feature-rich solutions for tasks like Schedule Management, Mobile Capabilities, and Shift Management. Leveraging crowdsourced data from over 1,000 real Employee Scheduling Software selection projects based on 400+ capabilities, we present a comparison of WhenToWork to leading industry alternatives like 7shifts, ZoomShift, HotSchedules, and honeybeeBase.

WhenToWork Software Tool
HotSchedules Software Tool
honeybeeBase Software Tool

Product Basics

WhenToWork is a cloud-based solution that helps businesses create and manage schedules for hourly workers. It offers a free mobile app that supports time tracking, allowing employees to punch in and out of work remotely.

The platform’s standout feature is its one-click scheduling that uses a proprietary algorithm to generate optimal shift schedules, minimizing conflicts and reducing human error. With just a few clicks, you can create efficient work plans that ensure your team is adequately staffed at all times.

Employees can easily input their preferred, disliked and unavailable work times, allowing managers to make informed decisions when creating schedules. This feature enhances employee satisfaction and minimizes scheduling conflicts by ensuring that employees are working shifts that align with their availability and preferences.

This platform lets you prioritize clear communication and accountability within your team. It automatically sends notifications to employees when their shifts are created or updated, ensuring everyone stays informed. This enhances employee engagement and reduces the risk of missed shifts.

WhenToWork offers a 30-day trial period, allowing you to test the platform’s suitability for your scheduling needs. Its paid plans start from $38 per month, with pricing based on the number of employees and the subscription duration. Unlike other platforms, it doesn’t offer tiered plans based on features — every plan includes the full toolkit.

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7shifts is a web-based platform that helps restaurants create, edit and publish staff schedules. The intuitive drag-and-drop interface allows managers to assign shifts quickly while factoring in employee availability, time-off requests and overtime limitations. To avoid scheduling conflicts, it automatically highlights potential issues such as missed breaks and unbudgeted labor hours during the creation process.

It integrates with existing point-of-sale (POS) systems, eliminating the need for manual data entry. It pulls sales data to help managers create labor schedules that align with sales forecasts. Additionally, clock-in/out data can be incorporated, providing a complete picture of labor costs.

The platform offers a mobile app for both managers and employees. The manager app allows for on-the-go schedule changes, communication with staff, and real-time sales and labor cost monitoring. The employee app allows staff to view their schedules, request time off, and swap shifts with colleagues directly from their smartphones.

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Zoomshift helps small and mid-sized businesses manage workforce scheduling, time tracking and team communications. It offers user-friendly scheduling and shift planning tools to create, assign and handle employee shifts. You can use intelligent automation for time-consuming tasks such as assigning shifts, sending reminders and maintaining timesheets.

Additionally, Zoomshift provides time tracking and PTO management features. Employees can record their work hours using the built-in time clock functionality, ensuring accurate and reliable timekeeping data.

The system streamlines PTO management, allowing employees to submit and track time-off requests while helping managers review, approve or deny requests. This eliminates manual processes and reduces the risk of errors or disputes related to time and attendance.

The platform also includes features that enhance communication between employees and managers, such as announcements, notifications and messaging capabilities. Also, Zoomshift offers a robust mobile app that allows employees to access their schedules, submit time-off requests and communicate with their team remotely.

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HotSchedules is a cloud-based shift scheduling tool within the Fourth HR ecosystem. It assists with a variety of core employee scheduling tasks, including assigning shifts, tracking time and managing labor.

It helps optimize time and labor costs by analyzing sales patterns, forecasting demand and optimizing workforce allocation through seasons. The built-in messaging portal improves communication and keeps the team on the same page.

Businesses can create custom dashboards to track business-specific KPIs, employee performances and attendance. Employees get unique portals to view assigned tasks, swap shifts and communicate with team members.

A built-in wage and labor compliance module helps maintain compliance with state and federal labor laws. The mobile app provides push notifications for scheduling conflicts and compliance issues to stay agile and compliant from anywhere.

Pros
  • Convenience and accessibility
  • Scheduling functionality
  • Efficient automation
  • Diverse integrations
Cons
  • Learning curve
  • Inconsistent support services
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honeybeeBase is a cloud-hosted solution that helps businesses schedule employees, manage tasks, monitor employee attendance, track time, foster communication and more. Suitable for businesses of all sizes, it can be accessed from any internet-connected device.

Businesses can monitor employee work hours and get notified when employees start or finish their shifts and take paid or unpaid breaks. Users can get reports of all notifications compiled in emails and access weekly time card reviews to approve logged hours. Its attendance module closely monitors all early departures, late arrivals, absences and generates customized reports of employee leaves. Employees can check available leaves, request time off and get approvals through the vacation module. An activity stream notifies team members automatically of all important activities that require attention.
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Product Assistance

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Product Ranking

#5

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#12

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#21

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#7

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#27

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Find out who the leaders are

Analyst Rating Summary

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Schedule Management
Collaboration
Schedule Management
Employee Management
Mobile Capabilities
Shift Management
Mobile Capabilities
Leave and Absence Management
Schedule Management
Collaboration
Employee Management
Leave and Absence Management
Mobile Capabilities
Platform Capabilities
Collaboration
Employee Management
Leave and Absence Management
Mobile Capabilities
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

WhenToWork
7shifts
ZoomShift
HotSchedules
honeybeeBase
+ Add Product + Add Product
Collaboration Employee Management Leave and Absence Management Mobile Capabilities Platform Capabilities Reporting and Analytics Schedule Management Security and Compliance Shift Management Time and Attendance Management 52 62 79 55 67 81 89 37 82 27 100 94 87 90 61 81 95 67 89 83 39 71 91 98 79 33 86 78 84 72 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 226 reviews
Excellent User Sentiment 1305 reviews
Excellent User Sentiment 124 reviews
Great User Sentiment 1149 reviews
Great User Sentiment 219 reviews
89%
of users recommend this product

WhenToWork has a 'great' User Satisfaction Rating of 89% when considering 226 user reviews from 4 recognized software review sites.

94%
of users recommend this product

7shifts has a 'excellent' User Satisfaction Rating of 94% when considering 1305 user reviews from 4 recognized software review sites.

91%
of users recommend this product

ZoomShift has a 'excellent' User Satisfaction Rating of 91% when considering 124 user reviews from 2 recognized software review sites.

86%
of users recommend this product

HotSchedules has a 'great' User Satisfaction Rating of 86% when considering 1149 user reviews from 5 recognized software review sites.

82%
of users recommend this product

honeybeeBase has a 'great' User Satisfaction Rating of 82% when considering 219 user reviews from 3 recognized software review sites.

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Awards

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User Favorite Award
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Synopsis of User Ratings and Reviews

Ease of Use: Users praised the platform’s user-friendly interface and ease of use across all user types. Its intuitive navigation simplifies shift management, schedule swaps and coworker communication. The platform also provides useful "how-to" videos, making it easier for users to understand the system without needing live support.
Better Customization and Flexibility: Users appreciated the ability to customize schedules, permissions and worker roles. It’s easy to switch shifts and see assigned shifts in one place.
Easy Reporting: The one-click report generation feature helps users manage budgets and track employee hours. This is especially helpful for administrators manually comparing scheduling costs with budgetary constraints.
Improved Remote Workability: Reviews highlight the benefit of accessing the software from any mobile device, making it convenient for teams to check schedules, receive notifications and streamline internal communications.
Simple Implementation Process: Users from small and medium businesses appreciated the software’s lightweight nature. It requires minimal IT involvement and can be deployed quickly across multiple departments.
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Ease of Use: The platform has an Intuitive interface and is simple to navigate, even for non-tech-savvy employees.
Comprehensive Features: 7shifts supports every key employee scheduling requirement in a centralized platform, managing scheduling, time tracking, payroll and employee engagement.
Responsive Customer Support: Users report positive experiences with support in resolving issues and implementing feedback.
Improved Employee Engagement: The platform reduces managerial stress by allowing employees to manage their schedules and trades from phones. This promotes transparency and confidence among employees by allowing real-time schedule and timesheet tracking.
Efficient Team Communication: Users report that 7shifts has significantly improved team collaboration by facilitating easy messaging among staff and management, making shift swaps and updates straightforward.
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Ease of Use: Many users appreciate ZoomShift's simplicity and ease of use when creating and managing schedules. It's especially beneficial for businesses with frequently changing schedules.
Robust Mobile App: The mobile app allows employees to clock in and out, view schedules, and request shifts from their phones. This provides significant convenience for businesses with staff who are constantly on the move.
Cost-Effective: Several users mentioned that ZoomShift provides good value for money, especially considering its features and flexibility.
Time-Saving: The software simplifies scheduling and timesheet management, helping businesses save time with features like copying shifts, exporting schedules and setting reminders.
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Convenience and Accessibility: Users appreciate the system’s remote accessibility, which saves time and enhances productivity for both employees and managers.
Scheduling Functionality: The platform offers a comprehensive package of scheduling tools, including shift swapping, time off, blackout dates and availability management.
Efficient Automation: Automation such as auto-scheduling, sick pay and holiday calculations simplifies administrative tasks for managers.
Diverse Integrations: Users report that integration with other modules like payroll systems, POS solutions and HR software enhances productivity and workforce management.
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Functionality: The system is easy to navigate and access information, simplifies tracking employee working hours and accurately calculates total hours worked. The set-up process is uncomplicated and can be configured to restrict user access, noted 84% of reviewers who talked about the product’s functionality.
Scheduling: Nearly 80% of the users who mentioned scheduling said that the system takes the pain away from the scheduling process and enhances operational efficiency. It keeps a tab on shift swaps, employee availability and provides real-time information of work progress.
Mobile App: The system’s mobile platform offers accessibility to field workers to view their shifts from anywhere and clock-in and out from their phones or any other web-connected device, said approximately 82% of the users who talked about the mobile app.
Affordable: Nearly 77% of the reviewers who mentioned cost said that the product is economical, especially for the smaller teams, as it charges a flat monthly fee rather than per user.
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Lack of Live Support: Live representatives are unavailable, especially during troubleshooting. Instead, the platform relies on video tutorials, which may not be sufficient in urgent situations.
Complicated Staff Availability Settings: Some reviewers found the "date specific" availability options frustrating, as it often caused confusion when scheduling in advance. Also, the inability to fully turn off certain options, like the "dislike" function, can complicate determining worker availability.
Limited Enterprise Features: Users from larger businesses noted that the platform lacks advanced enterprise-level security settings and integration support, making it less ideal for organizations with complex needs.
Cluttered Interface: The schedule display can sometimes be confusing or cluttered, particularly when many shifts are on the board. This makes it harder to quickly view and understand schedules at times.
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Comparatively Expensive: Users find the platform costly for accessing necessary functions, especially on higher-tier plans. It could be more affordable for smaller companies.
Technical Issues: There are reports of occasional slowness and glitches, particularly on mobile devices. After a system update, some functions may change without prior notification.
Limited Customizations: Some features lack flexibility, such as the inability to stack and sort employee shifts on a given day and limited options for dashboard and view customizations.
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Limited Reporting: Users expressed the need for more robust reporting options, including access to older shift histories beyond just a few months.
Declining Customer Service: Users reported a decline in customer service quality over time, citing slow responses and a lack of attention to fixing bugs.
Lack of Advanced Features: ZoomShift lacks certain features, such as more customizable alerts and the ability to mark events without adding them to the schedule or integrating payroll processing into the app.
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Learning curve & complexity: The interface can be challenging for beginners, requiring significant time and effort to learn and navigate effectively.
Inconsistent customer support: Users report long wait times or difficulty resolving complex issues, leading to potential frustration and delays.
Pricing concerns: Additional fees beyond the monthly subscription can add up, making it more expensive than competitors.
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Bugs: The system is prone to bugs and freezes while clocking-in or out causing time log errors. It is slow to load and inconsistent, noted nearly 83% of reviewers who talked about the system’s glitches.
Reporting: Nearly 80% of the users who mentioned reporting said that the product offers limited reporting functionalities to track staff attendance and encounters issues while running reports.
Layout: The system offers a basic layout with limited customizations, and has unnecessary stuff on the home page with outdated icons, said approximately 79% of reviewers who mentioned layout and design.
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WhenToWork is a user-friendly online scheduling solution for small and medium-sized businesses. Its intuitive interface and straightforward features make it a viable option for businesses looking to ditch paper trails and digitize their scheduling operations.My experience with WhenToWork began with a simple sign-up process that required minimal information. The platform guided me through a brief onboarding process, where I provided details about my business and team members. While the onboarding process was straightforward, I noticed the business category list didn’t offer many options for construction-related industries.Upon accessing the web platform, I was greeted by a somewhat outdated design that felt reminiscent of an earlier era. While the layout was clean and easy to navigate, a modern update could benefit its overall aesthetic. The main menu has sections for schedules, employees, trades, time off, messaging, reports and current on-duty employees.The mobile app, however, offers a more streamlined experience with a user-friendly interface. It provides quick access to schedules, shift trades, time off, messaging, staff information and a link to the full web version. The app's dashboard offers a clear overview of assignments, time off, shift trades and messages.The messaging features are designed for efficient team communication. You can send and receive messages, create urgent alerts, and post on a bulletin board. The “Reports” section offers customizable reporting options, allowing you to generate reports based on various criteria and export them for further analysis.Overall, WhenToWork is a suitable option for businesses with basic scheduling needs. Its user-friendly interface, straightforward features and robust reporting capabilities make it a viable choice for organizations that prioritize simplicity and ease of use. However, businesses seeking a more modern and feature-rich platform may need to explore other options.

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My overall experience with 7shifts has been positive. The onboarding process was a breeze, taking just five minutes to set up my shop and begin scheduling. I particularly liked the option to have 7shifts automatically set up my business by uploading an existing Excel schedule. The platform then created departments and employee profiles for me, saving a significant amount of time.Another feature I found valuable was the customizable manager logbook. It allowed me to take detailed notes, set up alerts and create reminders for upcoming maintenance activities. Additionally, the mobile app stood out with its unique selfie-based employee punch-in feature, ensuring that the right person was clocking in for their shift.While 7shifts offers a comprehensive suite of features, there are some drawbacks to consider. One major concern is the cost. Compared to competitors like Homebase, WhenIWork and Sling, 7shifts is more expensive for smaller companies. Another point to note is that payroll management is not included in the paid plans, requiring an additional charge to unlock this feature.Despite these limitations, 7shifts offers a user-friendly platform with various features designed to streamline employee scheduling, time tracking, communication and employee engagement. Responsive customer support and a focus on employee experience are additional strengths.Ultimately, whether 7shifts is the right fit depends on your specific needs and budget. For small business owners on a tight budget, the cost may be prohibitive. However, for those seeking a comprehensive, user-centric solution, 7shifts could be a valuable asset.

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Zoomshift is an economical scheduling and time tracking solution. It offers a free starter plan, and its paid plans start at just $1 per user per month. As a user, I found it to be a user-friendly and efficient tool, especially for smaller businesses.One of the first things I appreciated about Zoomshift was its intuitive interface. The platform is easy to navigate, with a clear and organized layout that makes it simple to find the features you need. The scheduling process is straightforward, allowing you to assign shifts and view the overall schedule in a calendar format. While it lacks drag-and-drop functionality, the smart calendar view provides a comprehensive overview of shift coverage over time.The most impressive aspect of Zoomshift is its mobile app, which is packed with features typically found in more expensive scheduling solutions. It includes time tracking, shift swapping, team chat, and even sophisticated options like geofencing and offline working.However, Zoomshift does have some limitations, particularly for larger enterprises. It lacks essential features like budgeting tools and cost tracking, which are crucial for making data-driven scheduling decisions. Additionally, it doesn't offer advanced features like automatic conflict alerts, embedded AI or automatic insights to optimize schedules.Overall, I found Zoomshift to be an excellent choice for small and medium businesses that need a simple and affordable scheduling solution. It's particularly well-suited for companies with 15 to 60 employees but can also handle larger teams of up to 150 employees. If you're looking for a user-friendly platform that offers essential features like time tracking, shift management and mobile accessibility, Zoomshift is definitely worth considering.

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Let's dish on the good, the bad, and the ugly of HotSchedules based on what folks have been saying lately. HotSchedules seems to be a bit of a mixed bag. Users dig that it's pretty straightforward to use and can be a real time-saver, especially when it comes to wrangling schedules and keeping everyone in the loop. It's like having a personal assistant who's always on top of things. But, there's a catch – it can be a bit pricey, and some users feel like it's missing some bells and whistles that other scheduling software has. Think of it as a reliable car that gets you from point A to point B, but maybe doesn't have all the fancy features like a sunroof or heated seats. So, who's HotSchedules a good fit for? Well, if you're running a business in the hospitality industry, like a restaurant or hotel, and you need a solid scheduling tool that won't leave you scratching your head, HotSchedules could be your jam. It's especially handy if you've got a bunch of hourly employees and multiple locations to juggle. However, if you're on a tight budget or need a software with all the latest gadgets, you might want to shop around a bit. There are other options out there like Homebase or When I Work that might be more your style.

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honeybeeBase organizes processes, streamlines scheduling and strengthens team communications. It manages tasks, tracks employee work hours, accurately calculates total hours to compute payroll while eliminating manual calculations. It provides easy access to information anytime, anywhere, and employees can log in and out of their workplaces using mobile phones. The system is affordable and is backed by helpful technical support and an extensive knowledge base. However, the system is riddled with glitches and freezes while clocking in and out, is slow to load, encounters errors while generating reports and doesn’t have an appealing design. Its homepage is cluttered with unnecessary information, and the system comes with some unresponsive functionalities.

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Related Categories

Top Alternatives in Employee Scheduling Software


7shifts

Deputy

Findmyshift

Homebase

Humanity

OpenSimSim

Planday

Quinyx

ScheduleFlex

Shiftbase

Shiftboard

Sling

TimeForge

When I Work

ZoomShift

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