ZoomShift vs EPRO Scheduler

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Our analysts compared ZoomShift vs EPRO Scheduler based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

EPRO Scheduler Software Tool

Product Basics

Zoomshift helps small and mid-sized businesses manage workforce scheduling, time tracking and team communications. It offers user-friendly scheduling and shift planning tools to create, assign and handle employee shifts. You can use intelligent automation for time-consuming tasks such as assigning shifts, sending reminders and maintaining timesheets.

Additionally, Zoomshift provides time tracking and PTO management features. Employees can record their work hours using the built-in time clock functionality, ensuring accurate and reliable timekeeping data.

The system streamlines PTO management, allowing employees to submit and track time-off requests while helping managers review, approve or deny requests. This eliminates manual processes and reduces the risk of errors or disputes related to time and attendance.

The platform also includes features that enhance communication between employees and managers, such as announcements, notifications and messaging capabilities. Also, Zoomshift offers a robust mobile app that allows employees to access their schedules, submit time-off requests and communicate with their team remotely.

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EPRO Scheduler is a comprehensive software solution designed to streamline employee scheduling, timekeeping, and workforce management. It excels in automating complex scheduling tasks, making it particularly well-suited for industries with dynamic staffing needs such as healthcare, emergency services, and public safety. The software's robust features include real-time schedule updates, shift swapping, and automated notifications, which enhance operational efficiency and reduce administrative burdens. Users appreciate the intuitive interface and the ability to access schedules from any device, ensuring seamless communication and coordination. EPRO Scheduler also integrates with payroll systems, simplifying the payroll process and minimizing errors. Pricing typically varies based on the number of users and specific features required, with options for monthly or annual subscriptions, making it adaptable to different organizational budgets. Compared to similar products, EPRO Scheduler is often praised for its reliability, user-friendly design, and comprehensive support, making it a valuable tool for effective workforce management.
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$2/User, Monthly, Freemium
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$795 Annually, Quote-Based
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Product Insights

  • Start Scheduling for Free: You can start scheduling up to 20 employees in one location with Zoomshift’s ‘Essentials’ plan for free. It supports group chats, shift and manager notes, and shift reminders.
  • Schedule From Anywhere: Zoomshift offers one of the most robust scheduling mobile apps, rated 100 by our analysts. It lets employees log attendance, track time, view and swap shifts, and chat with team members. Managers can use the app to edit schedules and timesheets, add shift notes, and track employee work hours and location using geofencing technology.
  • Manage Shifts Efficiently: According to our data, one of Zoomshift’s strongest suites is its shift management tools and capabilities, which got an 83 analyst rating. The platform's customizable shift layouts, recurring shift options and shift change notifications keep everyone informed and prepared for their upcoming shifts. Additionally, shift swapping and split shifts provide flexibility for both employees and managers, accommodating individual needs and last-minute changes.
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  • Automate Scheduling: Modify, track and manage schedules on-the-go. Simplify shift preparation and work schedules while tackling day-to-day roster issues. Track and record employee hours and handle time-off requests. 
  • Manage Certifications: Verify and manage employee training and certifications. Use timelines to increase profits through better scheduling. Reject staff with incomplete or pending certifications to perform critical jobs. 
  • Consolidate Data: Consolidate all fragmented information in one place. Get centralized access to employee schedules, roster changes, shift modifications and field staff data. Efficiently handle reassignments and absenteeism. 
  • Track Time: Verify employee clock ins and outs as per schedules. Review employee punches and timesheet reports while computing payroll accurately. 
  • Improve Team Communication: Enhance communication using a message center. Send messages while triggering acknowledgements upon login. Employees can attach and share important documents. 
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  • Schedule Management: Copy schedules, apply templates, sort and filter, incorporate variables like location and seasonal needs, assign employees to shifts and automatically create schedules.
  • Absence Management: You can track employee absences, time-off requests and PTO requests to facilitate vacation leave tracking and automatically update schedules.
  • Employee Self-Service: Employees can clock in and clock out for shifts directly using the employee portal. They can view timesheets and schedules, submit time-off requests, request shift swaps, and check total hours worked.
  • Integration: Use open API to integrate it with other HR solutions like payroll or workforce management systems and third-party applications such as Google Calendar.
  • Time Management: The platform helps track employee time, manage timesheets and export the information for payroll processing. Create blackout dates to prevent employees from requesting time off during busy times.
  • Employee Management: You can store staff information in an employee database while accessing relevant information like employee availability and shift duties that can be assigned to individual employees.
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  • Employee Scheduling: Populate and generate schedules automatically. Manage time offs, sick calls, shift swaps and bids while filling open shifts. Avoid scheduling errors and unnecessary overtime hours while improving efficiency and saving time and money. 
  • Leave Management: Set up leave banks for vacation, PTO, sick and complimentary leaves based on service years. Automate holiday pay generation and payroll policies. 
  • Reporting and Dashboards: Generate easy-to-read payroll, scheduling, timekeeping and employee data reports. Manage payroll accuracy and overtime trends while tracking overall progress. 
  • Timeclock: Validate employee check ins and outs via fingerprint scans while tracking early or late reportees. Set up online clock ins on designated devices for attendance accuracy. 
  • Mobile App: Get a snapshot of daily schedules using any device on-the-fly. Make assignments, fill shifts and schedule employees anytime, anywhere. 
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Product Ranking

#21

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Employee Scheduling Software

#60

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Employee Scheduling Software

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Analyst Rating Summary

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User Sentiment Summary

Excellent User Sentiment 124 reviews
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91%
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ZoomShift has a 'excellent' User Satisfaction Rating of 91% when considering 124 user reviews from 2 recognized software review sites.

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4.9 (20)
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4.5 (104)
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Awards

ZoomShift stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Ease of Use: Many users appreciate ZoomShift's simplicity and ease of use when creating and managing schedules. It's especially beneficial for businesses with frequently changing schedules.
Robust Mobile App: The mobile app allows employees to clock in and out, view schedules, and request shifts from their phones. This provides significant convenience for businesses with staff who are constantly on the move.
Cost-Effective: Several users mentioned that ZoomShift provides good value for money, especially considering its features and flexibility.
Time-Saving: The software simplifies scheduling and timesheet management, helping businesses save time with features like copying shifts, exporting schedules and setting reminders.
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Easy to Use: Users find the interface intuitive and straightforward, making it easy to create and manage schedules. For example, one user mentioned that they were able to set up their first schedule within minutes.
Flexible Scheduling: EPRO Scheduler allows for a variety of scheduling options, including shift swaps, time-off requests, and different shift types. This flexibility helps businesses accommodate employee preferences and needs.
Mobile Access: The mobile app allows employees to view their schedules, request time off, and communicate with managers, even when they're not at their desks.
Time-Saving Features: Features like automated scheduling and shift bidding can save businesses time and effort in managing their workforce.
Improved Communication: EPRO Scheduler facilitates communication between employees and managers, reducing confusion and misunderstandings about schedules.
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Limited Reporting: Users expressed the need for more robust reporting options, including access to older shift histories beyond just a few months.
Declining Customer Service: Users reported a decline in customer service quality over time, citing slow responses and a lack of attention to fixing bugs.
Lack of Advanced Features: ZoomShift lacks certain features, such as more customizable alerts and the ability to mark events without adding them to the schedule or integrating payroll processing into the app.
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Limited Customization: Some users have reported difficulty in tailoring the system to their specific scheduling needs, such as accommodating unique shift patterns or employee preferences. For example, a user might want to create a shift that starts at 10:30 AM, but the system only allows for shifts starting on the hour.
Lack of Mobile App: The absence of a dedicated mobile app can make it challenging for employees to manage their schedules on the go. This can be particularly problematic for employees who work in industries where they need to be able to access their schedules from their phones, such as healthcare or retail.
Steep Learning Curve: Some users have found the software to be complex and difficult to learn, requiring significant time and effort to master its features. This can be frustrating for users who are already busy with other tasks and may not have the time to dedicate to learning a new system.
Poor Customer Support: Some users have reported experiencing difficulties getting timely and helpful support from EPRO Scheduler's customer service team. This can be a major issue for users who are struggling with the software or have urgent questions.
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Zoomshift is an economical scheduling and time tracking solution. It offers a free starter plan, and its paid plans start at just $1 per user per month. As a user, I found it to be a user-friendly and efficient tool, especially for smaller businesses.One of the first things I appreciated about Zoomshift was its intuitive interface. The platform is easy to navigate, with a clear and organized layout that makes it simple to find the features you need. The scheduling process is straightforward, allowing you to assign shifts and view the overall schedule in a calendar format. While it lacks drag-and-drop functionality, the smart calendar view provides a comprehensive overview of shift coverage over time.The most impressive aspect of Zoomshift is its mobile app, which is packed with features typically found in more expensive scheduling solutions. It includes time tracking, shift swapping, team chat, and even sophisticated options like geofencing and offline working.However, Zoomshift does have some limitations, particularly for larger enterprises. It lacks essential features like budgeting tools and cost tracking, which are crucial for making data-driven scheduling decisions. Additionally, it doesn't offer advanced features like automatic conflict alerts, embedded AI or automatic insights to optimize schedules.Overall, I found Zoomshift to be an excellent choice for small and medium businesses that need a simple and affordable scheduling solution. It's particularly well-suited for companies with 15 to 60 employees but can also handle larger teams of up to 150 employees. If you're looking for a user-friendly platform that offers essential features like time tracking, shift management and mobile accessibility, Zoomshift is definitely worth considering.

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Is EPRO Scheduler the real deal or just a scheduling "pro" at making promises it can't keep? User reviews from the past year paint a mixed picture of EPRO Scheduler. While some users praise its ease of use and helpful features, others express frustration with its limitations and lack of responsiveness from customer support. One user, who has been using the software for over two years, appreciates the basic scheduling and employee management features, finding them intuitive and easy to teach new users. They also highlight the chat feature as a valuable tool for communication. However, the same user expresses disappointment with the limited training options, particularly the lack of webinars or pre-recorded materials covering advanced features. They also point out inconsistencies in the system's handling of back-to-back shifts and late punch-ins, as well as issues with certification management. Another user, who has also been using the software for over two years, finds the program adequate for their needs but desires more customizable reports and faster response times from customer support. They do acknowledge that the certification tracking and messaging features are helpful. EPRO Scheduler's strengths lie in its user-friendly interface and basic scheduling capabilities, making it suitable for organizations with straightforward scheduling needs. However, its lack of advanced features, limited training options, and inconsistent performance in certain areas may hinder its effectiveness for organizations with complex scheduling requirements or those seeking a more robust and responsive customer support experience. EPRO Scheduler is best suited for smaller organizations with simple scheduling needs and a willingness to work around its limitations.

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