ZoomShift vs Planday

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Our analysts compared ZoomShift vs Planday based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Zoomshift helps small and mid-sized businesses manage workforce scheduling, time tracking and team communications. It offers user-friendly scheduling and shift planning tools to create, assign and handle employee shifts. You can use intelligent automation for time-consuming tasks such as assigning shifts, sending reminders and maintaining timesheets.

Additionally, Zoomshift provides time tracking and PTO management features. Employees can record their work hours using the built-in time clock functionality, ensuring accurate and reliable timekeeping data.

The system streamlines PTO management, allowing employees to submit and track time-off requests while helping managers review, approve or deny requests. This eliminates manual processes and reduces the risk of errors or disputes related to time and attendance.

The platform also includes features that enhance communication between employees and managers, such as announcements, notifications and messaging capabilities. Also, Zoomshift offers a robust mobile app that allows employees to access their schedules, submit time-off requests and communicate with their team remotely.

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Planday provides tools to businesses of all sizes across all industries. It automates administrative tasks like workforce schedule building and report generation for growing businesses.

Organizations can make use of built-in messaging features to improve team communication. It helps manage hourly workers, track employee activity and builds reports that provide a comprehensive overview of the business.
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$2/User, Monthly, Freemium
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Tailored to your specific needs
$2.49/User, Monthly
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Tailored to your specific needs
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On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
Webinars
Email
Phone
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Start Scheduling for Free: You can start scheduling up to 20 employees in one location with Zoomshift’s ‘Essentials’ plan for free. It supports group chats, shift and manager notes, and shift reminders.
  • Schedule From Anywhere: Zoomshift offers one of the most robust scheduling mobile apps, rated 100 by our analysts. It lets employees log attendance, track time, view and swap shifts, and chat with team members. Managers can use the app to edit schedules and timesheets, add shift notes, and track employee work hours and location using geofencing technology.
  • Manage Shifts Efficiently: According to our data, one of Zoomshift’s strongest suites is its shift management tools and capabilities, which got an 83 analyst rating. The platform's customizable shift layouts, recurring shift options and shift change notifications keep everyone informed and prepared for their upcoming shifts. Additionally, shift swapping and split shifts provide flexibility for both employees and managers, accommodating individual needs and last-minute changes.
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  • Ensure Organizational Compliance: Set up compliance warnings based on organizational policies to avoid employee overscheduling and putting them in shifts too close together. 
  • Unique Templates: Save schedules as templates for future use, plan upcoming shifts and streamline the process. 
  • Decrease Scheduling Conflicts: Avoid potential scheduling conflicts by allowing employees to indicate preferred shifts. Employees can also find shift coverage outside of the app. 
  • Streamlined Workflows: Export employee work hours data directly to a payroll provider using the integrated time clock. Get an overview of payroll costs for budget planning and forecasting future schedules. 
  • Mobile Capability: Access it anytime, anywhere using iOS and Android devices. 
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  • Schedule Management: Copy schedules, apply templates, sort and filter, incorporate variables like location and seasonal needs, assign employees to shifts and automatically create schedules.
  • Absence Management: You can track employee absences, time-off requests and PTO requests to facilitate vacation leave tracking and automatically update schedules.
  • Employee Self-Service: Employees can clock in and clock out for shifts directly using the employee portal. They can view timesheets and schedules, submit time-off requests, request shift swaps, and check total hours worked.
  • Integration: Use open API to integrate it with other HR solutions like payroll or workforce management systems and third-party applications such as Google Calendar.
  • Time Management: The platform helps track employee time, manage timesheets and export the information for payroll processing. Create blackout dates to prevent employees from requesting time off during busy times.
  • Employee Management: You can store staff information in an employee database while accessing relevant information like employee availability and shift duties that can be assigned to individual employees.
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  • Staff Management: Let employees submit time-off requests and set availability. Get updated employee availability information and avoid scheduling unavailable staff. 
  • Scheduling: Create, edit and publish schedules directly. Schedule qualified employees for skill-specific shifts. 
  • Communication: Send shift change alerts to team members. Employees can message coworkers directly to swap shifts or find a replacement. 
  • Time Clock: Let employees clock-in and out using mobile apps. Set location-specific rules to ensure employees clock-in for shifts. 
  • Reports: Track labor data like employee sick leaves, hours worked and shifts assigned Create reports using this data for insights into schedule standards. 
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Product Ranking

#21

among all
Employee Scheduling Software

#18

among all
Employee Scheduling Software

Find out who the leaders are

Analyst Rating Summary

76
81
39
78
71
79
91
65
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Mobile Capabilities
Leave and Absence Management
Schedule Management
Schedule Management
Integrations and Extensibility
Security and Compliance

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ZoomShift
Planday
+ Add Product + Add Product
Collaboration Employee Management Leave And Absence Management Mobile Capabilities Platform Capabilities Reporting And Analytics Schedule Management Security And Compliance Shift Management Time And Attendance Management 39 71 91 98 79 33 86 78 84 72 78 79 65 83 73 83 98 89 75 72 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

60%
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90%
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User Sentiment Summary

Excellent User Sentiment 124 reviews
Great User Sentiment 154 reviews
91%
of users recommend this product

ZoomShift has a 'excellent' User Satisfaction Rating of 91% when considering 124 user reviews from 2 recognized software review sites.

87%
of users recommend this product

Planday has a 'great' User Satisfaction Rating of 87% when considering 154 user reviews from 4 recognized software review sites.

4.9 (20)
4.4 (51)
n/a
4.31 (52)
4.5 (104)
4.4 (49)
n/a
4.4 (2)

Awards

ZoomShift stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Planday and concluded it earns best-in-class honors for Integrations and Extensibility.

Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Ease of Use: Many users appreciate ZoomShift's simplicity and ease of use when creating and managing schedules. It's especially beneficial for businesses with frequently changing schedules.
Robust Mobile App: The mobile app allows employees to clock in and out, view schedules, and request shifts from their phones. This provides significant convenience for businesses with staff who are constantly on the move.
Cost-Effective: Several users mentioned that ZoomShift provides good value for money, especially considering its features and flexibility.
Time-Saving: The software simplifies scheduling and timesheet management, helping businesses save time with features like copying shifts, exporting schedules and setting reminders.
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Easy-to-Use: The system offers a user-friendly and intuitive interface that helps group employees according to their skills for skill-specific shifts. It simplifies scheduling, payroll and break allocation, saves man hours by automating tasks, improves access to schedules and provides an overview of all projects in progress, noted 83% of users who talked about the product’s usability.
Customization: The system offers customizable fields for employee information, which makes scheduling easily. It can also personalize reports to reveal data according to user requirements, as reported by nearly 81% of the users who mentioned customizations.
Communication: Nearly 81% of the reviewers said that the product fosters team communication through its built-in messenger and sends notifications for important project milestones and deadlines.
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Limited Reporting: Users expressed the need for more robust reporting options, including access to older shift histories beyond just a few months.
Declining Customer Service: Users reported a decline in customer service quality over time, citing slow responses and a lack of attention to fixing bugs.
Lack of Advanced Features: ZoomShift lacks certain features, such as more customizable alerts and the ability to mark events without adding them to the schedule or integrating payroll processing into the app.
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Integrations: The system offers limited integrations with popular third-party applications and cannot be integrated with special features, noted nearly 72% of reviewers who mentioned integrations.
Glitches: Nearly 79% of reviewers said that the system is prone to glitches and doesn’t offer smooth cross-platform use between the desktop version and the mobile app.
Support: Support for technical or other issues related to the product is sluggish, with many users receiving a response only after a week or more, said nearly 75% of the reviewers who talked about support.
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Zoomshift is an economical scheduling and time tracking solution. It offers a free starter plan, and its paid plans start at just $1 per user per month. As a user, I found it to be a user-friendly and efficient tool, especially for smaller businesses.One of the first things I appreciated about Zoomshift was its intuitive interface. The platform is easy to navigate, with a clear and organized layout that makes it simple to find the features you need. The scheduling process is straightforward, allowing you to assign shifts and view the overall schedule in a calendar format. While it lacks drag-and-drop functionality, the smart calendar view provides a comprehensive overview of shift coverage over time.The most impressive aspect of Zoomshift is its mobile app, which is packed with features typically found in more expensive scheduling solutions. It includes time tracking, shift swapping, team chat, and even sophisticated options like geofencing and offline working.However, Zoomshift does have some limitations, particularly for larger enterprises. It lacks essential features like budgeting tools and cost tracking, which are crucial for making data-driven scheduling decisions. Additionally, it doesn't offer advanced features like automatic conflict alerts, embedded AI or automatic insights to optimize schedules.Overall, I found Zoomshift to be an excellent choice for small and medium businesses that need a simple and affordable scheduling solution. It's particularly well-suited for companies with 15 to 60 employees but can also handle larger teams of up to 150 employees. If you're looking for a user-friendly platform that offers essential features like time tracking, shift management and mobile accessibility, Zoomshift is definitely worth considering.

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Planday simplifies scheduling by segregating employees according to their skills and automates recurring tasks. It offers an easy-to-use, intuitive interface that prevents double booking employees, gives a clear picture of costs against revenue and stores all employee information in one place. Businesses can use the in-built messenger to foster team communication, get budget control assistance and manage remote teams transparently. However, the system offers limited third-party integrations, encounters glitches and isn’t backed by prompt customer support.

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