AdvancedMD vs MEDHOST

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Our analysts compared AdvancedMD vs MEDHOST based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

MEDHOST Software Tool

Product Basics

AdvancedMD is a cloud-based, mobile-forward suite designed primarily for medical practices and other health organizations, with enough variability to fit into most organization’s workflows seamlessly. A wide variety of healthcare facilities use it to manage appointments, view patient information, automate billing and manage finances, as well as chart patient health and administer telehealth care.

It can be tailored to individual practices, giving providers an easy-to-use interface and ensuring success. Organizations using it can increase their overall traffic and revenue without sacrificing the quality of care provided by keeping patients coming through the doors and quickly following up on scheduling tasks. It’s also compliant with an assortment of regulations.
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MEDHOST provides a comprehensive suite of healthcare management software solutions, including an Electronic Health Records (EHR) system designed to support the operational and clinical needs of hospitals and healthcare facilities. This software is particularly well-suited for healthcare providers looking for an integrated approach to patient care and hospital management, offering a seamless experience for both clinicians and administrative staff. Among its key benefits are improved patient safety, enhanced communication across departments, and streamlined workflows, which collectively contribute to better patient outcomes. Popular features of MEDHOST include its intuitive user interface, robust data analytics, and customizable modules that cater to various specialties. When compared to similar products, users often highlight MEDHOST's reliability and the supportive customer service as distinguishing factors. Pricing for MEDHOST can vary based on the specific needs and size of the healthcare facility, typically involving a subscription model that may include upfront costs for implementation and ongoing fees for support and updates.

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Product Assistance

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Product Insights

  • Synchronize Workflow: With integratable features and configurable templates, it helps optimize workflows by connecting an entire facility with multiple departments and other pharmacies and labs. Patient information is updated to the system in real time to provide physicians with all the information they need to properly treat a patient. 
  • Maximize Revenue: Optimizing a facility’s workflow enables users to treat more patients daily without sacrificing its quality, leading to an increase in revenue. 
  • Manage Reputation: Manage online surveys and patient feedback relating to a practice and doctors using AdvancedReputation. Reviews are both easy to fill out and easy for online searchers to see how many reviews users have as well as how well a practice ranks in comparison to other practices. 
  • Scalability: With numerous optional features and tools, it can be tailored to a variety of health specialties of all sizes based on each organization’s unique needs. 
  • Mobility: Applications for iPhone and iPad allow physicians to communicate with patients and provide care whenever and wherever. 
  • Patient Engagement: Patients can be much more involved throughout their entire healthcare process with the use of the patient portal, letting them go online to communicate with their physicians, send refill requests for medication, view lab results and more. 
  • Flexible Treatment Options: Telehealth, patient messaging and patient portals all give clinicians better ways to treat their patients, regardless of the patient’s location or accessibility. 
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  • Improved Communication: Allow users to receive and access treatment plans and medication information using the patient portal. Enable patient-physician communication for a better understanding of real-time lab test results and treatment reports. 
  • Information Security: Protect sensitive patient data by enabling limited access to files and individual information. Evade data tampering and misplacement by setting access levels for certain users.  
  • Quality Care: Allow physicians to access individual information and patient histories for accurate diagnosis and data-driven decisions. Access behavior reports and charted patterns for deeper insights into individual cases using a single-window system. 
  • Increased Growth: Interpret individual dashboards with labels, charts and visualizations to mark key areas of improvement. Analyze clinical, financial and operational data for better insights into business growth and key highlights. 
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  • Scheduling: Medical scheduling tools allow users to quickly view appointments and patient information by hovering their mouse over the calendar. Additionally, patient visits can be tracked, and recurring appointments can be set while automated patient reminders are sent out, reducing no-shows. 
  • Billing: In addition to collecting patient payments, it is able to verify insurance eligibility automatically while providing users with all the necessary medical billing information in one centralized location.  
  • Clearinghouse: Sweep claims of any coding errors to ensure an accurate claim submission. Any copays, deductibles and additional coverage can be automatically verified prior to a patient’s visit, while on-the-spot insurance checks are also efficient. 
  • Patient Portal: Patients can view lab results, pay bills, message their physicians and request office appointments online using its patient portal. Providers can use the portal to exchange messages with a patient, manage prescription renewal requests and send out alerts and notifications. 
  • E-Prescribing: Electronically prescribe medications — including controlled substances — quickly and easily. Connects facilities to a variety of pharmacies around the US, while users can request refills and access a patient’s medication history anywhere. It uses a combination of personal passphrases and secure tokens to complete DEA-required, two-factor authentication. The AdvancedEPCS system maintains a full DEA audit history. 
  • Telemedicine: Telemedicine features facilitate face-to-face conference conversations and secure transmissions of still images or high-resolution video conference screenshots, and stores them to patient files with HIPAA compliance. Schedule telemedicine appointments and view them in one dashboard calendar. 
  • Smart Dashboard: Automatically prioritize and manage frequent tasks using this role-based dashboard. In addition to health analytics, get alerted on any urgent issues, like abnormal lab results or pending prescriptions and drill down or up into tasks. 
  • Configurable Templates: It can be tailored to a variety of specialties, with note and sub-note templates designed by physicians to optimize workflow while fitting in with a facility’s pre-existing style. 
  • Physician-Oriented Dashboard: It enables physicians to view and schedule appointments, staff and patient messages, referral letters, test results and to-do lists in one location. The physician and their staff can respond to patient appointments or prescription renewal requests, reply to questions or send clinical reports. Its interoffice messaging center also allows physicians to send messages to the staff. 
  • Patient Communication Tools: Select which patients would receive either text or email by choosing from existing criteria or creating a new set. Segment patient lists and send specific messages to enhance patient engagement. It also supports sending sales promotions to patients. 
  • Patient Kiosk Mobile App: Complete intake and consent forms on an iPad. The information is automatically captured and passed to relevant staff to facilitate a faster check-in process for patients. 
  • Health Watcher: HealthWatcher offers auto-alerts and custom healthcare plans to enable patients to follow treatment plans. Its interoperable platform allows it to monitor and trend patient population health. It also allows building custom healthcare plans to manage specific conditions based on factors like age, sex, lab results and diagnosis. 
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  • Health Analytics: Combine varied sources of data, including treatment notes, improvement charts, e-prescriptions and invoicing statements, into a single warehouse. Curate and chart patient health reports among staff members, administrative teams, lab technicians and physicians. Access comprehensive data tables in a unified space for valuable insights and data-driven decision making. 
  • Revenue Cycle Management: Improve financial performance by streamlining administrative workflows, including account receivables, contract management, denial tracking, cash posting, insurance billing and payment-payroll statements processing. Simplify credit balances, outstanding claim statuses, request submissions and more. 
  • Reporting: Provide a granular view of clinical and financial metrics to physicians, staff members and multi-specialists. Customize reporting dashboards to streamline chart and graph viewing for in-depth business and patient health insights. 
  • Interoperability: Facilitate a secure and simplified charting of patient databases to enable data unity and time-saving navigation. 
  • Documentation: Digitize employee and patient documents, including lab test results, payroll and invoicing statements. Enable visualization and labelling for simplified navigation and monitoring of patient records. 
  • Record Management: Access and manage patient records to automate invoicing statements generation. Provide streamlined navigation and patient-specific file review among physicians and administrative staff. 
  • Billing: View revenue analytics, comprehensive activity logs, company invoices and treatment details. Generate copay and insurance statements using individual patient charts and treatment reports. 
  • Bed Administration: Provide real-time operational awareness among administrative staff members for improved bed coordination. Track and plan bed allotment and alteration during emergencies to enhance patient care and systemize operations. 
  • Feature: Cut down on medical errors by providing electronic prescriptions. Submit refills directly to pharmacies. Send prescription information to the patient portal and allow clients to peruse medication details from across the globe. 
  • Claim Management: Auto-generate claim statements and customize claim rules with individual patient appointments. Enable streamlined claim submissions, track reimbursements, follow-up on rejected claims and improve responsiveness. 
  • Patient Portal: Allow patients to view personal and family medical information. Provide access to real-time test results, lab reports and e-prescriptions. Enable physician-patient communication, information charting, questionnaire completion and appointment calendar management, including self-scheduling, rescheduling and cancellation. 
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Product Ranking

#43

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#88

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EMR Software

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Analyst Rating Summary

83
57
100
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88
75
92
92
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Clinical Charts
Medical Billing
Patient Engagement
Platform Security and Compliance
Dashboards and Reporting
Notes and Templates
Dashboards and Reporting
Electronic Prescriptions

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

AdvancedMD
MEDHOST
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Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 100 88 92 82 100 62 86 100 70 94 69 60 75 92 90 67 57 97 81 64 59 0 0 25 50 75 100
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88%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

69%
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21%
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79%

User Sentiment Summary

Good User Sentiment 452 reviews
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75%
of users recommend this product

AdvancedMD has a 'good' User Satisfaction Rating of 75% when considering 452 user reviews from 4 recognized software review sites.

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4.0 (14)
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3.7 (394)
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4.4 (24)
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3.8 (20)
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Awards

SelectHub research analysts have evaluated AdvancedMD and concluded it earns best-in-class honors for Medical Billing and Patient Engagement.

Medical Billing Award
Patient Engagement Award

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Synopsis of User Ratings and Reviews

Customization: Of the reviews that mentioned the system’s customization, more than 70% were happy with the customizations available as add-ons to the system.
Integration: Though only mentioned in 10% of reviews, 85% of those reviews felt the system successfully integrated with their other medical software.
User-Friendly: About 55% of users who mentioned its user-friendliness found it easy to use and navigate.
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Intuitive Interface: Users praise the system for its user-friendly design, making it easy to navigate and find information quickly.
Comprehensive Reporting: MEDHOST offers robust reporting capabilities, allowing healthcare providers to generate detailed reports for various needs, such as tracking patient outcomes and identifying areas for improvement.
Strong Customer Support: Users appreciate the responsive and helpful customer support provided by MEDHOST, ensuring that any issues or questions are addressed promptly.
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Implementation: The vendor does not offer sufficient implementation support, and the system has a steep learning curve, as noted by more than 80% of user reviews that discuss getting the system up and running.
Functionality: Though the system offers a robust list of features, 66% of reviews that discuss features felt that the features’ functionality was lacking in some aspects.
Price: Of the users who mention price in their review, more than 90% were upset with hidden fees and felt that the system’s high price was not worth the money.
Customer Support: Of the reviews that discuss customer service and support, 65% felt that customer support was difficult to contact, rarely had sufficient answers to their questions and often failed to resolve the issues users reported.
Performance: About 94% of reviewers that mentioned performance said that the system is slow and buggy, with recurring crashes and connectivity issues.
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Usability Issues: Users report that the system can be cumbersome and time-consuming to navigate, with frequent clicks and slow loading times hindering efficiency. The interface is described as outdated and not intuitive, leading to a steep learning curve for new users.
Technical Problems: Users mention encountering various technical glitches and system crashes, causing disruptions to workflow and potential data loss. Support response times can be slow, further exacerbating these issues.
Customization Limitations: The system's rigidity and lack of flexibility in tailoring workflows to specific needs is a common complaint. Users express frustration with the inability to easily customize templates, order sets, and other features to match their preferred practices.
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AdvancedMD is an intuitive cloud-based tool. While some users were happy with the system’s integration and customization capabilities, far more users were extremely dissatisfied with other aspects of the system. There were mixed reviews on its reporting capabilities. A significant number of reviewers felt that the sales representatives misled customers noting that they lost money after implementing AdvancedMD and commenting that many features lacked the functionality that they required. Though the add-ons allow users to customize the system, many users complained that the add-ons come at a steep price, making them prohibitive to many users. Users also complained that they were surprised by hidden fees after implementation and felt that customer service was rude and unwilling to help when they called for support. A small number of reviews also noted that upgrades to the system frequently caused downtime and reported discrepancies in their billing that affected customers. While many of the reviews were negative, AdvancedMD remains a popular EHR solution. Due to its high price and difficulty to learn, it is best suited to large practices with the budget for necessary add-ons and internal technical support that is available to help ensure everyone who needs to can use the system.

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Is MEDHOST the host with the most when it comes to EHR solutions? User reviews from the past year suggest a mixed bag. While many appreciate the platform's user-friendly design, allowing even the least tech-savvy staff members to navigate with ease, and its comprehensive suite of features covering everything from patient scheduling to billing, some find its cost prohibitive, especially for smaller practices. A standout feature for many is the mobile app, which allows access to patient records from anywhere, a major plus in today's fast-paced world. However, some users have reported issues with customer support, finding it difficult to get timely assistance when problems arise. Compared to competitors like Epic or Cerner, MEDHOST seems to carve its niche by focusing on ease of use and a more streamlined feature set. This makes it a good fit for smaller to mid-sized practices who may not need the extensive (and often complex) functionalities of larger systems. Think of it as choosing a reliable sedan over a feature-packed SUV - it gets the job done without the unnecessary bells and whistles. However, those needing highly specialized features or extensive customization might find MEDHOST limiting. Ultimately, MEDHOST seems best suited for practices prioritizing user-friendliness and a good balance of essential features over a sprawling, complex system.

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