Casamba vs One Touch EMR

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Our analysts compared Casamba vs One Touch EMR based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

Casamba Software Tool
One Touch EMR Software Tool

Product Basics

Casamba is a software that enables clinicians and therapists to manage patient records electronically. It streamlines clinical workflows and improves patient care by providing a variety of features, including customizable interfaces, templates for common clinical tasks and integration with third-party applications. It also offers a mobile app for iOS and Android devices.

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One Touch EMR is a medical record and practice organization platform for small to medium operations. It synthesizes medical records, schedules and supply management into one platform, with a dashboard showcasing daily schedules, pending orders and patient and coworker communications. It has robust patient encounter recording, with demographics, vitals, history, history of present illness, medications and allergies and more for each visit, and an encounter timeline to best put treatment into perspective.

It is web-delivered, with access portals from web browsers and the ability to access from internet-capable devices, and has apps for iPads and iPhones. It is HIPAA compliant and Meaningful Use certified. It has scalable billing with a free option.
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$200/User, Monthly
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$149/Doctor, Monthly, Freemium
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamlined Patient Intake: Casamba facilitates a smooth and efficient patient intake process, allowing your staff to gather essential patient information, insurance details, and medical history electronically. This reduces paperwork, minimizes errors, and accelerates the onboarding of new patients.
  • Enhanced Clinical Documentation: Casamba offers robust tools for clinical documentation, including customizable templates, point-and-click data entry, and integrated coding resources. This ensures comprehensive and accurate documentation, which is crucial for compliance, billing, and continuity of care.
  • Improved Billing and Collections: Casamba's integrated billing features help optimize your revenue cycle management. It automates claim generation, tracks claim status, and facilitates electronic remittance, leading to faster reimbursements and reduced administrative burdens.
  • Data-Driven Insights: Casamba provides powerful reporting and analytics tools that enable you to gain valuable insights into your operations. You can track key performance indicators, identify trends, and make data-driven decisions to improve patient care, efficiency, and profitability.
  • Enhanced Communication and Collaboration: Casamba facilitates seamless communication and collaboration among healthcare providers. It allows for secure messaging, document sharing, and care coordination, ensuring everyone involved in a patient's care is on the same page.
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  • Comprehensive Patient Encounters: Physicians give better care by having all patient information at their fingertips. Medical records are comprehensive, logging all patient encounters, medications, history, physical exams and more. Patient records and charts can be actionable, with exit links for billing, communication and more. 
  • Centralize Practice Management: Practices can manage their schedules, supplies and patient care all in-platform. A robust calendar feature lets physicians build their schedules around each others’ with multiple-person views. Advanced supply and prescription logging lets them determine the status of orders and inventory. Deep patient records are intertwined with the first two, synthesizing and streamlining care efforts. 
  • Reduce Costs: Scalable pricing lets practices decide what features are important and what they can afford. A free plan provides all basic features. Higher scales enable more advanced features, such as medical voice dictation and on-site data backup, and expand on included features, like e-prescribing and telemedicine video. 
  • Mobile Support: Practices can access the platform from nearly any web-enabled device. IOS apps and browser delivery mean providers can access all their information on-the-go. 
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  • Scheduling: Create schedules to manage treatment plans and meet regulatory requirements. Filter schedules using a variety of parameters, such as provider, patient and specialty. 
  • Documentation: Use mobile devices to document treatment plans, diagnoses, vitals and more at the point of care and transmit health information in real time. Create custom clinical pathways and goals to provide consistently compliant care. 
  • Case Management: Document patient intake from the field. Manage multi-discipline treatment plans while adhering to regulatory requirements. 
  • Analytics: Customize dashboards and reports to analyze operational trends, patient treatment outcomes, financial standings and more. Drive informed decisions from real-time insights. 
  • Direct Billing: Derive billing statements from documented care to request payment from individual patients or insurance providers. Electronically submit insurance claims to private or government payers and automatically receive reports. 
  • E-Signature: Connect care providers across disciplines and facilities to securely share information for patients with concurrent treatments. Digitally review and sign documents from referring clinicians. 
  • Multi-Level Reporting: Aggregate patient data or drill down to individual patient levels to create statistics reports. Filter information for multi-disciplinary and multi-facility practices. 
  • Registration: Fill out intake documentation and perform registration processes directly from patients’ homes. Transmit newly admitted patient information to office staff in real time. Verify insurance and authorization while accommodating patients with multiple providers. 
  • HomeMobile App: Provide in-field caretakers with complete access to patient health records, clinical documentation and administrative tasks through a dedicated mobile app. Give aides and volunteers limited access to documentation capabilities with HomeMobile Lite. 
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  • Dashboard: An overarching welcome page gives practices a daily view of schedule, orders, labs, patient information and more. It lets physicians stay organized from an integrated space. 
  • Calendar: A calendar provides up to five providers’ schedules simultaneously, and allows for schedule altering, including creating appointments.  
  • Encounter Summary: Patient encounters go in-depth with all relevant information to give providers the complete picture when deciding on treatment. Patient history, history of present illness, vitals, medications and allergies, physical exams and more all have customizable templates for outlining patient encounters and treatment. 
  • Communications: Providers can communicate with coworkers or patients in-platform. It allows phone calls to be made from a patient’s chart, with internal faxing and document sending to internal and external locations.  
  • Superbill: A superbill is attached to the patient encounter summary. Service level can be selected from a drop-down list. Superbills can go through admin for approval, then can be exported as a PDF or printed. 
  • Reports: Reports include labs, prescription refills, clinical, meaningful use and health maintenance. These reports can be generated in-platform and exported. 
  • Treatment Plans: It supports future lab and procedure request management. It can enroll patients in health maintenance plans, fill prescriptions and request orders from outside facilities. 
  • Orders and Lab Feed: It tracks all orders and lab requests, logging specifics such as medications and supplies involved. Search filters allow providers to thoroughly sort through their orders and requests for administration purposes. 
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Product Ranking

#84

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EMR Software

#59

among all
EMR Software

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User Sentiment Summary

Fair User Sentiment 29 reviews
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67%
of users recommend this product

Casamba has a 'fair' User Satisfaction Rating of 67% when considering 29 user reviews from 2 recognized software review sites.

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3.8 (21)
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2.2 (8)
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Synopsis of User Ratings and Reviews

Streamlined Documentation: Casamba's intuitive interface and customizable templates make it easy for clinicians to document patient care efficiently, reducing the time spent on paperwork and allowing more focus on patient interaction.
Improved Billing Accuracy: The software's built-in coding and billing tools help ensure accurate claim submissions, reducing denials and improving revenue cycle management for healthcare organizations.
Enhanced Communication and Collaboration: Casamba facilitates seamless communication between healthcare providers, allowing for real-time updates on patient progress and care plans, leading to better-coordinated care.
Data-Driven Insights: Robust reporting and analytics tools provide valuable insights into patient outcomes, staff productivity, and overall organizational performance, enabling data-driven decision-making.
Compliance and Security: Casamba adheres to industry regulations and security standards, ensuring patient data privacy and compliance with HIPAA requirements.
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Intuitive Design: One Touch EMR is designed to be user-friendly and easy to navigate, even for users with limited technical expertise.
Accessible from Anywhere: The cloud-based platform allows access from various devices, including iPads, iPhones, and Android devices, making it convenient for providers on the go.
Seamless Integration: One Touch EMR integrates with existing programs and other health IT applications, ensuring data flows smoothly between systems.
Multiple Support Channels: Users can access help through various channels, including help videos, online chat, and call-based support, ensuring their questions are answered promptly.
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Steep Learning Curve: Casamba's interface can be overwhelming for new users due to its complexity and lack of intuitive design. The abundance of features and options, while comprehensive, often requires extensive training and support to navigate effectively.
Customization Challenges: Tailoring Casamba to specific workflows can be cumbersome. Users frequently report difficulties in modifying forms, reports, and dashboards to align with their unique needs and preferences. This rigidity can hinder efficiency and user satisfaction.
Technical Issues: System performance issues, including slow loading times, glitches, and occasional crashes, have been reported by users. These technical problems disrupt workflows, impacting productivity and user experience.
Mobile App Limitations: Casamba's mobile app has received criticism for its limited functionality compared to the full web version. Users often find themselves needing to access a computer to complete certain tasks, reducing the app's practicality and convenience.
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Support Response Time: While One Touch EMR is praised for its customer support, some users have reported slow response times, leading to prolonged downtime and self-implemented fixes.
Template Functionality: Users have expressed frustration with limitations in template customization, particularly the inability to cut and paste templates, hindering efficient workflow.
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Casamba is most suitable for larger agencies with complex workflows due to its robust customization options and comprehensive feature set. It caters well to organizations that require intricate reporting capabilities and a high degree of control over their data. The platform's scalability allows it to adapt to the evolving needs of growing agencies, making it a long-term solution for those anticipating expansion. However, smaller agencies or those seeking a more intuitive and user-friendly experience might find Casamba 's extensive features overwhelming and may prefer simpler alternatives like WellSky or Homecare Homebase. One of Casamba 's key strengths lies in its extensive customization options, enabling agencies to tailor the software to their specific workflows and reporting requirements. Users appreciate the ability to create custom fields, forms, and reports, ensuring that the system aligns perfectly with their unique operational needs. This level of flexibility is particularly beneficial for larger agencies with complex processes or those operating in specialized areas of care. Additionally, Casamba offers a wide range of features, including scheduling, billing, clinical documentation, and reporting tools, providing a comprehensive solution for managing various aspects of home health and hospice care. While Casamba excels in customization and features, some users find the interface less intuitive compared to competitors like Axxess. The learning curve associated with navigating the platform's extensive functionalities can be a challenge for new users. Additionally, some users have expressed concerns about occasional system performance issues, particularly during peak usage times. Despite these drawbacks, Casamba 's strengths in customization, comprehensive features, and scalability make it a compelling choice for larger agencies seeking a powerful and adaptable solution for managing their operations.

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Is One Touch EMR the one to watch in the crowded EMR market? User reviews from the last year suggest it just might be, particularly for smaller practices looking for an intuitive and mobile-friendly solution. Users rave about its clean interface, praising its ease of navigation and accessibility across various devices. One user, for example, highlighted how One Touch EMR streamlined their pre-encounter process, making it a breeze to review patient charts and demographics. This echoes the sentiment that One Touch EMR is a breath of fresh air compared to more cumbersome systems. However, it's not all sunshine and roses. The most consistent gripe from users revolves around customer support. While some users find the support team helpful, others describe frustratingly slow response times, particularly during the initial setup phase. This inconsistency in customer experience, a common pain point for many software solutions, is something potential users should weigh carefully. Another recurring criticism targets the limitations of template customization. While One Touch EMR offers templates, users express a desire for greater flexibility in tailoring them to their specific workflows. Despite these drawbacks, the overall sentiment leans positive. Users consistently highlight One Touch EMR's intuitive design and robust functionality as major selling points, especially for practices seeking a user-friendly system that doesn't require extensive training. The ability to manage appointments, prescriptions, and even lab integrations seamlessly within a single platform is a significant draw for many. Ultimately, One Touch EMR appears well-suited for smaller practices or those transitioning from paper-based systems, prioritizing ease of use and accessibility over highly granular customization options.

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