Top Smartcare Alternatives & Competitors For 2024

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Looking for alternatives to Smartcare? Many users crave user-friendly and feature-rich solutions for tasks like Clinical Charts, Medical Billing, and Platform Security and Compliance. Leveraging crowdsourced data from over 1,000 real EMR Software selection projects based on 400+ capabilities, we present a comparison of Smartcare to leading industry alternatives like McKesson EMR, Celerity LLC, Casamba, and ReDoc.

Smartcare Software Tool
McKesson EMR Software Tool
Celerity LLC Software Tool
Casamba Software Tool
ReDoc Software Tool

Product Basics

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SmartCare EHR serves practices of any size and is affordable for those on a budget, especially those who work in the behavioral health field. Some of its key differentiators include cloud deployment, one-click technology, performance monitoring, electronic signature capturing and more.

It streamlines caregiver workflows while reducing costs, saving time and improving efficiency. Its suite offers capabilities like caregiver optimization, scheduling, CRM, invoicing and billing customized for healthcare agencies.
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McKesson EMR focuses on improving care in every setting — one practice and one patient at a time. Partnering with biopharma companies, care providers, pharmacies, manufacturers and more, this solution helps to provide patients with the proper health services, products, and medicine they need.

With more than 20 years of experience in relation to medical software and nearly 80,000 employees, this system is used by a variety of health organizations to manage their operations and increase revenue. From pharmacy services to solutions for specialty practices, this solution offers a wide range of features and tools to help out your health facility.
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Celerity LLC's CAM, is a cloud-based solution exclusively designed for mental and behavioral health and substance abuse practices in the US. It has separate dashboards for addiction treatment, behavioral and mental health practitioners.

It has a full-service billing module that is user-friendly and has intuitive inclusions that result in better care. It has clean claims submission and follow-up processes to ensure payment. It can be easily integrated and deployed. It is HIPAA, JCAHO, CARF and other state agency regulation compliant.
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Casamba is a software that enables clinicians and therapists to manage patient records electronically. It streamlines clinical workflows and improves patient care by providing a variety of features, including customizable interfaces, templates for common clinical tasks and integration with third-party applications. It also offers a mobile app for iOS and Android devices.

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ReDoc is a comprehensive software solution designed to streamline the management of electronic medical records (EMR) and other administrative tasks within healthcare settings. It is particularly well-suited for rehabilitation therapy practices, including physical, occupational, and speech therapy, due to its specialized features that cater to these disciplines. The software enhances clinical workflows by offering robust documentation tools, scheduling capabilities, and billing functionalities, all integrated into a single platform.

Key benefits of ReDoc include improved efficiency in patient documentation, reduced administrative burden, and enhanced compliance with regulatory standards. Popular features encompass customizable templates, real-time reporting, and seamless integration with other healthcare systems. Users often appreciate its intuitive interface and the ability to tailor the software to specific practice needs.

Compared to similar products, ReDoc is frequently praised for its user-friendly design and comprehensive support services. Pricing details are typically customized based on the size and specific requirements of the practice, so it is advisable to contact SelectHub for a personalized quote.

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Product Assistance

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Product Ranking

#25

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#34

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#33

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#84

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Analyst Rating Summary

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Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
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Medical Billing

User Sentiment Summary

Great User Sentiment 22 reviews
Fair User Sentiment 24 reviews
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Fair User Sentiment 29 reviews
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87%
of users recommend this product

Smartcare has a 'great' User Satisfaction Rating of 87% when considering 22 user reviews from 3 recognized software review sites.

69%
of users recommend this product

McKesson EMR has a 'fair' User Satisfaction Rating of 69% when considering 24 user reviews from 2 recognized software review sites.

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67%
of users recommend this product

Casamba has a 'fair' User Satisfaction Rating of 67% when considering 29 user reviews from 2 recognized software review sites.

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3.6 (8)
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3.8 (21)
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Synopsis of User Ratings and Reviews

Customizable: Smartcare's EHR system is highly customizable to fit the specific needs of different medical specialties and practice sizes. Users can personalize templates, workflows, and even the user interface to optimize their experience.
Cloud-Based: As a cloud-based solution, Smartcare offers accessibility and scalability. Healthcare providers can access patient data securely from any device with an internet connection, and the system can easily adapt to accommodate practice growth.
Integrated Practice Management: Smartcare seamlessly integrates electronic health records (EHR) with practice management features. This streamlines administrative tasks such as scheduling, billing, and claims processing, improving overall efficiency.
Patient Engagement Tools: The platform includes tools that foster patient engagement, such as a patient portal for online appointment scheduling, secure messaging, and access to medical records. This empowers patients to actively participate in their healthcare journey.
Telehealth Capabilities: Smartcare facilitates telehealth consultations, enabling healthcare providers to connect with patients remotely. This expands access to care, especially for individuals in underserved areas or with limited mobility.
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Easy to Use: McKesson EMR is praised for its intuitive interface, making it easy for users to navigate and find the information they need. Users appreciate the straightforward design and clear labeling, which helps them quickly access patient charts, order tests, and document notes.
Comprehensive Features: McKesson EMR offers a wide range of features that cater to various medical specialties. Users appreciate the robust functionality, including electronic prescribing, patient portal integration, and robust reporting capabilities. This comprehensive suite of tools helps streamline workflows and improve patient care.
Strong Support: McKesson provides excellent customer support, ensuring users have access to assistance when needed. Users appreciate the responsive and knowledgeable support team, which helps them resolve issues quickly and efficiently. This reliable support system provides peace of mind and ensures a smooth user experience.
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System Performance: As practices grow, users have reported the system slowing down, encountering "long running scripts", and experiencing limitations in functionality.
Technical Support and Bug Resolution: Users have expressed dissatisfaction with the responsiveness of customer support, particularly regarding addressing software bugs and system glitches, impacting productivity and causing disruptions in workflow.
Cost-Benefit Ratio: Some users have found the software to be expensive relative to the features and functionality provided, especially when encountering persistent system issues that hinder their daily operations.
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Streamlined Documentation: Casamba's intuitive interface and customizable templates make it easy for clinicians to document patient care efficiently, reducing the time spent on paperwork and allowing more focus on patient interaction.
Improved Billing Accuracy: The software's built-in coding and billing tools help ensure accurate claim submissions, reducing denials and improving revenue cycle management for healthcare organizations.
Enhanced Communication and Collaboration: Casamba facilitates seamless communication between healthcare providers, allowing for real-time updates on patient progress and care plans, leading to better-coordinated care.
Data-Driven Insights: Robust reporting and analytics tools provide valuable insights into patient outcomes, staff productivity, and overall organizational performance, enabling data-driven decision-making.
Compliance and Security: Casamba adheres to industry regulations and security standards, ensuring patient data privacy and compliance with HIPAA requirements.
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Compliance Made Easy: ReDoc helps ensure your practice stays compliant with current healthcare regulations by providing up-to-date features.
Streamlined Documentation: Features are included to simplify and organize patient information, making it easy to find what you need quickly.
Improved Interoperability: ReDoc interfaces seamlessly with most EMR and HIS systems through its HL7 interfaces, so you can easily share patient information between systems.
Data-Driven Insights: Through its integration with FOTO, users can access a database of over 11 million therapy episodes, providing valuable insights to enhance treatment decisions.
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Limited Customization: Smartcare's lack of flexibility in tailoring workflows and features to specific practice needs can be frustrating for users accustomed to more customizable EMR solutions.
Usability Challenges: Navigating the interface and locating specific functions can be cumbersome due to the platform's complex layout and non-intuitive design elements.
Mobile App Limitations: The mobile app's reduced functionality compared to the desktop version can hinder efficient on-the-go access for healthcare professionals.
Customer Support Concerns: Some users have reported difficulties reaching Smartcare's customer support and experiencing extended wait times for assistance, which can impact issue resolution and user satisfaction.
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Slow Performance: Users frequently report slow loading times and lag, which can be frustrating and impact workflow efficiency. For example, some users have described the system as "sluggish" and "unresponsive," particularly during peak hours.
Limited Customization: The system's lack of flexibility can make it difficult to tailor the software to specific practice needs. For instance, some users have expressed dissatisfaction with the limited options for customizing workflows and reports.
Steep Learning Curve: McKesson EMR can be challenging to learn, especially for new users. The interface can be complex and require significant training, which can lead to frustration and decreased productivity.
Technical Support Issues: Users have reported difficulties getting timely and effective support from McKesson. Some have described the support process as "unresponsive" and "unhelpful," which can be a major concern for practices relying on the system.
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User-Friendly Interface: The system is easy to navigate, making it accessible for users with varying levels of technical expertise.
Comprehensive Features: Includes patient scheduling, billing, and clinical documentation, covering a wide range of EMR needs.
Reliable Customer Support: Users appreciate the responsive and helpful customer service team.
Efficiency in Management: Streamlines the management of electronic medical records, enhancing overall operational efficiency.
Ease of Navigation: The intuitive design allows for quick access to necessary functions, reducing the learning curve.
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Steep Learning Curve: Casamba's interface can be overwhelming for new users due to its complexity and lack of intuitive design. The abundance of features and options, while comprehensive, often requires extensive training and support to navigate effectively.
Customization Challenges: Tailoring Casamba to specific workflows can be cumbersome. Users frequently report difficulties in modifying forms, reports, and dashboards to align with their unique needs and preferences. This rigidity can hinder efficiency and user satisfaction.
Technical Issues: System performance issues, including slow loading times, glitches, and occasional crashes, have been reported by users. These technical problems disrupt workflows, impacting productivity and user experience.
Mobile App Limitations: Casamba's mobile app has received criticism for its limited functionality compared to the full web version. Users often find themselves needing to access a computer to complete certain tasks, reducing the app's practicality and convenience.
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G-code Challenges: G-codes are not effectively linked to evaluations or progress notes, requiring manual linking and potentially causing workflow disruptions for users.
Daily Progress Note Navigation: Users have reported that navigating and utilizing the daily progress notes feature could be more intuitive and user-friendly, particularly regarding auto-fill functions and goal addressing.
Limited Note Access: Users are unable to open multiple patient notes concurrently, necessitating a multi-click process to review previous notes, potentially slowing down workflows.
Documentation Functionality: Some users have found that the documentation functionality requires improvement, although specific details were not provided.
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Let's get smart about Smartcare: User reviews from the past year paint a picture of software with its fair share of quirks and perks. The EMR functionality receives consistent praise, particularly for its intuitive interface and customizability, allowing users to tailor the system to their specific workflows. However, the scheduling system seems to be a pain point, with users reporting glitches and a clunky interface. When stacked up against competitors like Cerner and Epic, Smartcare shines in its affordability and ease of use, but it may lack the robust features and integrations of its pricier counterparts. This makes Smartcare a great fit for smaller healthcare practices seeking a user-friendly and budget-conscious solution, but larger organizations with complex needs might find it lacking.

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Is McKesson EMR the real deal or just a McKesson mess? User reviews paint a mixed picture of the software, with some praising its ease of use and integration capabilities, while others lament its shortcomings and lack of innovation. McKesson EMR's user-friendly interface is a major selling point, with users consistently highlighting its intuitive design and ease of navigation. The software's seamless integration with practice management software is another key strength, streamlining workflows and reducing administrative burden. However, users have expressed concerns about the software's limited functionality and lack of advanced features, particularly when compared to competitors like Epic and Cerner. Some users have also reported issues with the software's stability and reliability, citing frequent glitches and slow performance. McKesson EMR is best suited for smaller practices that prioritize ease of use and integration over advanced functionality. The software's user-friendly interface and seamless integration with practice management software make it a good choice for practices that are new to EMR or have limited IT resources. However, larger practices or those with complex needs may find the software's limited functionality and lack of innovation to be a major drawback.

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How can Celerity LLC help your practice gain momentum? Celerity LLC's EMR software has garnered largely positive reviews from users over the past year, particularly for its user-friendly interface and comprehensive features. Users rave about the system's intuitive design, which simplifies complex tasks such as scheduling and billing. The software's robust clinical documentation capabilities, including customizable templates, have also received praise for streamlining workflows and improving efficiency. However, some users have reported occasional slowdowns and a desire for more customization options. For instance, one user noted that generating reports could be faster. Despite these minor drawbacks, Celerity LLC's EMR software is a top contender for healthcare providers, especially those specializing in behavioral health. Its ability to manage IOP services and service rule management, coupled with its strong reputation for clean claims submission, makes it a valuable asset for practices aiming to enhance patient care and optimize revenue cycle management.

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Casamba is most suitable for larger agencies with complex workflows due to its robust customization options and comprehensive feature set. It caters well to organizations that require intricate reporting capabilities and a high degree of control over their data. The platform's scalability allows it to adapt to the evolving needs of growing agencies, making it a long-term solution for those anticipating expansion. However, smaller agencies or those seeking a more intuitive and user-friendly experience might find Casamba 's extensive features overwhelming and may prefer simpler alternatives like WellSky or Homecare Homebase. One of Casamba 's key strengths lies in its extensive customization options, enabling agencies to tailor the software to their specific workflows and reporting requirements. Users appreciate the ability to create custom fields, forms, and reports, ensuring that the system aligns perfectly with their unique operational needs. This level of flexibility is particularly beneficial for larger agencies with complex processes or those operating in specialized areas of care. Additionally, Casamba offers a wide range of features, including scheduling, billing, clinical documentation, and reporting tools, providing a comprehensive solution for managing various aspects of home health and hospice care. While Casamba excels in customization and features, some users find the interface less intuitive compared to competitors like Axxess. The learning curve associated with navigating the platform's extensive functionalities can be a challenge for new users. Additionally, some users have expressed concerns about occasional system performance issues, particularly during peak usage times. Despite these drawbacks, Casamba 's strengths in customization, comprehensive features, and scalability make it a compelling choice for larger agencies seeking a powerful and adaptable solution for managing their operations.

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Can ReDoc really re-do how efficiently your practice operates? User feedback suggests that ReDoc by Net Health is a highly-regarded EMR software, particularly for those in the rehabilitation therapy field. Users rave about its intuitive interface and how it streamlines administrative and clinical tasks, making it a breeze to manage patient records, schedule appointments, and generate reports. One user even mentioned appreciating the "batch printing" feature for sending weekly progress notes to insurance companies. This positive sentiment is echoed in the consistent praise for ReDoc's customer support, with users highlighting the quick response times and helpfulness of the support team. However, some users have pointed out that while the software excels in many areas, the documentation functionality could use some improvements, indicating that there might be a learning curve involved. Overall, ReDoc appears to be best suited for rehabilitation therapy practices of all sizes looking for a user-friendly and reliable EMR solution. The software's intuitive design, coupled with its robust features and excellent customer support, makes it a valuable tool for streamlining operations and enhancing patient care in the rehab therapy setting.

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