eSentire vs Heimdal Security

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Our analysts compared eSentire vs Heimdal Security based on data from our 400+ point analysis of Endpoint Security Software, user reviews and our own crowdsourced data from our free software selection platform.

Heimdal Security Software Tool

Product Basics

eSentire provides organizations with dedicated threat detection and response, safeguarding businesses from known and hidden threats across their attack surface. It leverages a proprietary AI methodology for threat hunting and advanced automation, eSentire’s innovation in the MDR industry solves some of cybersecurity’s biggest challenges.

Security is not only a data volume but also a technology problem that requires a modern approach to AI and expert analysts. eSentire helps process massive amounts of data, providing full threat visibility and response to protect the business’s assets.
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Heimdal Thor is a multi-layered security suite that helps its customers protect valuable devices and data. It offers multiple security layers, including next-generation endpoint detection and response (EDR) and code-autonomous or code-based detection capabilities.

The traffic filtering module blocks ransomware attacks at all stages. It provides security against exploit kits by combining automatic updates with traffic scanning. Organizations can shield financial information and resources from cybercriminal intrusion using robust intelligence techniques.
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Product Insights

  • Fast Intrusion Identification and Response: It auto-exposes and responds to threats by blocking signatures, phishing, ransomware, malware and botnets. Its library covers 39+ threat categories. Its rules are highly customizable.  
  • Aggregates Log for Hunting Threats: It permits the correlation of logs and development of the playbook to help and direct analysts, regardless of network size. It also finds, tracks and maps threats to effected resources by queries, exploration and pivots across logs.  
  • Persistent and Insider Threat Detection: Despite the tools, tactics or procedures used, it learns and updates definitions for each host within the customer’s unique environment. It also hastens investigations and lays out exhaustive customer understanding.  
  • Managed Prevention: It provides advanced threat prevention with uninterrupted hardening against the ever-expanding threat landscape by understanding how attackers think.  
  • Install and Harden: With eSentire, users can install endpoint prevention with dedicated security alerts and solidify policies and rules.
  • Responds Swiftly: Reduce average response time with the help of visualization of attack chain and ability to isolate endpoint to prevent spreading across systems and causing disruption of business. 
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  • Enhanced Services: Leverage E-PDR (endpoint prevention, detection and response) security model for continuous prevention. Offers DNS-based attack security and patching integrated with immediate response to cyber threats. Bypass attacks and improve safety through XDR (extended detection and response) services. Provides complex insights through automation, analytics and machine learning to eliminate cyberattacks. 
  • Multi-Layered Protection: Integrate threat prevention with next-gen antivirus, firewall and mobile device management solutions. Layer and customize protection technologies to cover potential security gaps. Use threat hunting, local and cloud scanning, quick response and regular monitoring, prevention and detection capabilities. Block advanced attacks using traffic telemetry. 
  • Comprehensive Security: Build cybersecurity in layers to avoid data breaches and gain actionable insights. Leverage a proactive approach to endpoint security with protection against threats and detection along multiple-attack vectors. Offer DNS and DoH filtering technology for adaptive protection against modern malware. 
  • Unified Threat Dashboard: Define detailed policies at desired time intervals. Refine blacklisting for files, processes, websites and patches according to the active directory group. Prevent data leakages, respond to hidden threats and handle vulnerabilities. Use information on security standards and data regulations for compliance and auditing. 
  • Global Scalability: Access threat prevention, next-gen antivirus and compliance capabilities from a single dashboard. Manage Windows firewalls, mitigate hidden threats and exploits, achieve compliance and get a category-based blocking system. 
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  • Managed Identification and Corresponding Response: It provides a range of protection from threat features that not just alert but also disrupt threats. It can augment the in-house team, or be a full-service security solution.  
  • Risk Advisory: eSentire has experts who assist organizations in assessing, improving and testing their risk profile. Users can choose from their pre-built CISO program or build a custom program to identify possible vulnerabilities.  
  • Managed Endpoint Defense: Powered by CB Defense and dedicated eSentire security experts, it delivers advanced threat prevention features with continuous adaptation against the ever-evolving endpoint risk landscape.  
  • Managed Prevention: It presents a unified endpoint and antivirus detection and suggests how to respond to the attack.  
  • Managed Vulnerability Service: It identifies vulnerabilities with unsurpassed accuracy across IT assets. The team provides analysis, guidance and prioritization of risk.  
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  • Threat Prevention: Offer threat hunting, prevention, detection and blocking capabilities through the DarkLayer Guard that delivers character-based neural network intelligence. Provide HIPS/HIDS and IOA/IOC functionalities via the VectorN Detection feature. 
    • Network Protection: Prevent threats at the perimeter level through complete DNS protection, including network prevention, detection and response tools. Identify hidden attacks via AI and log network traffic. 
    • Endpoint Protection: Hunt, prevent, detect and block attacks at endpoint devices. Spot DNS hijacking and block ransomware, data leaks, exploits and more. Control access to web categories. 
  • Privileged Access Management: Protect against data breaches and insider threats. Manage user permissions and their access levels through access governance. Set up an automated flow and approve or deny user requests using a centralized dashboard. 
  • Application Control: Create rule-based frameworks, enforce individual rights and streamline auto-dismissal or approval workflows. Enable application white and blacklisting. Allow and block apps according to name, certificate, file path, MD5 hash and publisher. 
  • Patch and Asset Management: Eliminate risks related to outdated operating systems and apps to safeguard office-bound and remote employees. Install updates automatically based on configured policies. Deploy patches on endpoints from third-party vendors without user interruption or reboots. 
  • Fraud Prevention: Monitor communications for malicious emails, false claims and fake transfer requests. Safeguard against business email compromise, email-deployed malware, phishing and spear-phishing, imposter threats, CEO fraud and criminal impersonation, incorrect IBAN/account numbers and spoofing attacks. 
  • Email Security: Protect multiple endpoints with the anti-malware and anti-spam filter. Avoid malicious emails, remove malware-laced attachments, filter emails from infected domains or IPs and contain suspicious URLs via MX record-based analysis vectors. 
  • Next-Gen Endpoint Antivirus: Safeguard endpoints with EDR features and firewall integration. Monitor file activities with signature-based code scanning. Run scheduled or on-demand scans to detect suspicious activities. Scan unknown files in the cloud through advanced detection algorithms. Offer sandbox and backdoor analysis to examine suspicious behavior of scanned files. Monitor processes with heuristic, behavior-based engines to detect code changes at all levels. 
  • Ransomware Encryption Protection: Detects encryption attempts without behavioral patterns or signatures. Decrease false-positive rates by distinguishing between autonomic and routine system-wide processes. Use the auto-ruling system with the block in firewall feature to prevent a spread across the network. Integrate with re-active protection, prevents data exfiltration and reduces downtime costs. 
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Product Ranking

#24

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#77

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User Sentiment Summary

Excellent User Sentiment 46 reviews
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94%
of users recommend this product

eSentire has a 'excellent' User Satisfaction Rating of 94% when considering 46 user reviews from 3 recognized software review sites.

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4.7 (41)
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5.0 (4)
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4.0 (1)
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Awards

eSentire stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Implementation: It has a smooth and organized implementation process.
Customer Support: It provides fast and reliable customer support over email and phone.
Alerts: It provides real-time alerts for detected malware.
Network Analysis: It provides constant detailed network analysis.
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Strong Malware and Threat Protection: Employs a multi-layered security approach, including real-time protection, a firewall, anti-phishing measures, and ransomware protection to effectively combat various threats.
Proactive Security with Deep Packet Inspection: Utilizes deep packet inspection to analyze network traffic at a granular level, proactively identifying and blocking potential threats before they reach the endpoint.
Automatic Software Updates: Ensures endpoints remain secure by automatically patching vulnerabilities and keeping software up to date, minimizing the risk of exploitation.
User-Friendly Interface: Offers a straightforward and easy-to-use interface, simplifying security management for administrators and users alike.
Lightweight Agent: Features a lightweight agent that minimizes resource consumption, ensuring smooth system performance even with the security software running.
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Reporting: It does not have comprehensive reporting capabilities.
Formal Responses: Formal responses to known vulnerabilities can take time to reach clients.
Inconsistencies: Its fast reactions can cause data inconsistency.
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Confusing User Interface: The user interface can be difficult to navigate, especially for new users.
DNS Filtering Shortcomings: The built-in DNS filtering functionality, DarkLayer Guard, lacks maturity in its category management and user interface compared to dedicated DNS filtering solutions.
Limited Third-Party Integrations: Heimdal Security lacks integration with popular PSA (Professional Services Automation) tools, making ticket management and synchronization difficult for businesses relying on these systems.
Missing Common Features: Unlike some competitors, Heimdal Security does not offer features like a password manager, parental controls, or robust identity theft protections, which might be dealbreakers for some businesses.
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While eSentire offers a comprehensive suite of security features, including endpoint protection, vulnerability management, and threat intelligence, it appears to be most celebrated for its Managed Detection and Response (MDR) capabilities. Users consistently highlight the responsiveness and expertise of eSentire's security analysts, who actively monitor and respond to threats, providing a sense of security and peace of mind. This is particularly valuable for organizations that lack the internal resources or expertise to effectively manage their own security operations. However, some users have expressed concerns about the platform's complexity and the learning curve associated with its implementation and use. Additionally, while eSentire's MDR services are highly regarded, they come at a premium price point, which may be a barrier for smaller organizations with limited budgets. This is where considering alternative solutions like CrowdStrike or SentinelOne might be beneficial, as they offer competitive endpoint security features at potentially more accessible price points. Ultimately, eSentire appears to be best suited for mid-sized to large enterprises that prioritize a high level of security and are willing to invest in a premium MDR solution with proactive threat hunting and response capabilities.

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Is Heimdal Security the mythical guardian of endpoint security, or does it fall short of Valhalla? Heimdal Security's endpoint security software has received generally positive feedback from users, particularly for its robust protection against malware and its user-friendly interface. Users have praised its high malware detection rates, effectively identifying and neutralizing threats like ransomware. The intuitive interface is a standout feature, making it accessible for both tech-savvy and less experienced users. The real-time protection and automatic software updater are also significant advantages, providing an additional layer of security. However, some users have pointed out that while Heimdal Security excels in its core security features, it lacks certain extras offered by competitors, such as a password manager and parental controls. This could be a drawback for users seeking a more comprehensive security solution. For example, one user specifically mentioned that DNS Filter offers more mature features compared to Heimdal's DarkLayer Guard. Overall, Heimdal Security is best suited for individuals and businesses prioritizing strong endpoint protection and ease of use. Its robust security features, combined with its intuitive interface, make it a solid choice for those seeking reliable protection against malware and other online threats. However, users looking for a wider range of features, including a password manager or parental controls, might need to consider alternative options.

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