Webroot Endpoint vs Symantec Endpoint Security Complete

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Our analysts compared Webroot Endpoint vs Symantec Endpoint Security Complete based on data from our 400+ point analysis of Endpoint Security Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Webroot Endpoint Protection is business-grade cybersecurity solution made for small businesses, as well as any managed services provider that manages SMBs. In addition to a suite of highly effective features to protect against threats, Webroot also provides centralized cybersecurity management, flexible billing and smooth integrations with other systems.
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Symantec Endpoint Security Complete is a comprehensive cybersecurity solution designed to protect organizations from a wide range of threats. It offers advanced threat protection through a combination of signature-based and behavioral analysis to detect and block malware, ransomware, and phishing attacks effectively. Key features include endpoint detection and response (EDR) for rapid threat detection and response, a robust firewall and intrusion prevention system, and seamless integration of endpoint and email security. The solution also provides cloud-based management for centralized administration, automation features to streamline security workflows, and compliance support for regulatory adherence. With 24/7 threat monitoring and responsive support, Symantec Endpoint Security Complete empowers organizations to safeguard their digital assets and maintain a proactive security posture.
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$150/User, Annually
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$25/user, annual
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Gain Security and Reduce Stress: By switching to an endpoint security product like Webroot Endpoint Protection, users can help lockdown their digital lives, and prevent intrusion and exposure to threats.
  • Fast Deployment and Scans: The product has a short deployment time — around a few seconds. Scans also take only a few seconds to completely sweep a system.
  • No Reimaging: Instead of rolling back the system after infection, this product uses a technique called journaling, which can restore files to their unaffected state without a full refresh.
  • Conflict-free: The platform can be installed painlessly alongside other security software, meaning users don’t need to pick between vendors.
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  • Comprehensive Threat Protection: Symantec Endpoint Security Complete offers a multi-layered defense system that safeguards your organization against a wide range of cyber threats. It includes advanced antivirus, anti-malware, firewall, and intrusion prevention capabilities, ensuring robust protection.
  • Advanced Threat Intelligence: Leveraging Symantec's extensive threat intelligence network, this solution provides real-time updates on emerging threats. It constantly monitors the threat landscape and adapts to new challenges, enhancing your security posture.
  • Cloud-Based Management: Enjoy the flexibility and scalability of cloud-based management. Symantec's cloud console allows you to centrally manage security policies and endpoints across your organization, simplifying administration and reducing overhead.
  • Endpoint Detection and Response (EDR): With EDR capabilities, Symantec Endpoint Security Complete goes beyond traditional antivirus. It provides deep visibility into endpoint activities, enabling swift threat detection, investigation, and response to minimize potential damage.
  • Integrated Endpoint and Email Security: Streamline your security operations by integrating endpoint and email protection. Symantec ensures consistent security policies and threat detection across email and endpoints, reducing the attack surface.
  • Zero Trust Network Access: Embrace a Zero Trust security model with Symantec's network access control. You can enforce strict access policies based on identity, device health, and context, enhancing security without compromising productivity.
  • User-Centric Security: Prioritize user-centric security with Symantec's user behavior analytics. It helps identify and mitigate threats based on user activity and behavior, ensuring a proactive approach to security.
  • Automated Security Workflows: Boost operational efficiency with automation. Symantec Endpoint Security Complete allows you to automate repetitive security tasks, enabling your team to focus on strategic initiatives and incident response.
  • Compliance and Reporting: Stay compliant with industry regulations effortlessly. The solution offers robust reporting capabilities, simplifying the process of demonstrating compliance to auditors and stakeholders.
  • 24/7 Threat Monitoring and Support: Symantec provides around-the-clock threat monitoring and support, ensuring that your organization has access to expert assistance whenever needed, even in the face of evolving threats.
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  • Multi-Layer Threat Protection: When you choose an endpoint security solution, you want to be sure that you are safe not only from common threats, but also from more elaborate strikes with multiple layers. Webroot provides protection against DNS attacks such as cache poisoning and man-in-the-middle attacks, as well as attacks targeted at end users like phishing.
  • Centralized Cybersecurity Management: Whether you’re an SMB that needs to manage less than a hundred devices, or an MSP that manages thousands, everyone can stand to benefit from one, concentrated location through which they manage their devices. Webroot allows users to manage their entire protection with their easy-to-use system.
  • Effective DNS Protection: Webroot’s DNS protection prevents just under 90% of malware before it reaches your network. However, what does reach your devices is detected at a 100% rate within 24 hours, allowing for quick remediation.
  • Security Awareness Training: In addition to being an effective tool that fights directly against threats, Webroot also provides learning programs that make end users 70% less likely to fall for a phishing scam by the end of the course.
  • Automatic Updates: Updates are implemented automatically, which means your team doesn’t have to experience downtime every time an update comes out.
  • MSP-Ready Integrations: Webroot caters to MSPs especially well, offering a system that doesn’t need to be modified in order to be used by an MSP. It easily integrates with PSA and RMM software and provides additional marketing resources to help MSPs grow their business.
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  • Advanced Threat Protection: Symantec Endpoint Security Complete offers robust advanced threat protection mechanisms. It includes signature-based and behavioral analysis to detect and block known and unknown threats effectively.
  • Endpoint Detection and Response (EDR): EDR capabilities empower security teams with deep visibility into endpoint activities. It allows for threat detection, investigation, and response to minimize potential security incidents.
  • Firewall and Intrusion Prevention: This solution features a powerful firewall and intrusion prevention system that safeguards your network against unauthorized access and malicious activities.
  • Cloud-Based Management: Enjoy the convenience of cloud-based management, allowing you to centrally administer security policies and monitor endpoints across your organization from anywhere.
  • Integrated Endpoint and Email Security: Symantec ensures consistent security policies and threat detection across both endpoints and email. Integration streamlines security operations and reduces the attack surface.
  • Zero Trust Network Access: Implement a Zero Trust model with precise control over network access. It enforces strict access policies based on identity, device health, and context to enhance security.
  • User Behavior Analytics: Symantec's user behavior analytics help identify and mitigate threats based on user activity and behavior. It provides insights for a proactive approach to security.
  • Automated Security Workflows: Boost operational efficiency with automation. Symantec Endpoint Security Complete allows you to automate repetitive security tasks, reducing manual workload and response times.
  • Compliance and Reporting: Stay compliant effortlessly with comprehensive reporting capabilities. Generate reports to demonstrate compliance with industry regulations and facilitate audits.
  • 24/7 Threat Monitoring and Support: Symantec provides continuous threat monitoring and expert support round the clock, ensuring your organization receives timely assistance in managing evolving threats.
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Product Ranking

#4

among all
Endpoint Security Software

#96

among all
Endpoint Security Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Webroot Endpoint
Symantec Endpoint Security Complete
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Attack Prevention Attack Surface Reduction Endpoint Detection And Response (EDR) Exploit Prevention Managed Detection And Response (MDR) Services Mobile Capabilities Platform Capabilities Vulnerability Management 97 100 81 100 74 96 100 73 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 570 reviews
Great User Sentiment 2627 reviews
92%
of users recommend this product

Webroot Endpoint has a 'excellent' User Satisfaction Rating of 92% when considering 570 user reviews from 6 recognized software review sites.

87%
of users recommend this product

Symantec Endpoint Security Complete has a 'great' User Satisfaction Rating of 87% when considering 2627 user reviews from 3 recognized software review sites.

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4.5 (17)
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Awards

Webroot Endpoint stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Symantec Endpoint Security Complete and concluded it earns best-in-class honors for Exploit Prevention and Integrations and Extensibility.

Exploit Prevention Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Ease of Use: The web console is easy to use and deploy, as noted by all the reviewers who mention ease of use.
Faster Scanning: Over 80% of the users who refer to scans report that virus detection and scanning are fast and don’t slow down devices.
Small Footprint: Low system resource utilization with a small footprint, as observed by more than 90% of reviewers who specify resource utilization.
Web Filtering: All the reviewers who mention web filtering state that advanced web filtering features instantly block suspicious files and websites.
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Effective Threat Protection: Users praise the product for its robust threat protection, which includes real-time threat intelligence and proactive defense mechanisms against malware and cyberattacks.
User-Friendly Interface: The intuitive and user-friendly interface simplifies the management of security policies, making it accessible for both IT professionals and less technical staff.
Centralized Management: The centralized cloud-based management console allows for easy oversight of all endpoints, streamlining administration and ensuring consistent security policies across the organization.
Quick Threat Detection: Symantec Endpoint Security Complete receives accolades for its rapid threat detection and response capabilities, helping organizations minimize the impact of potential security incidents.
Seamless Integration: Users appreciate the seamless integration of endpoint and email security, simplifying their security ecosystem and enhancing protection against evolving threats.
Automation Features: The product's automation features, such as automated threat remediation, save time and reduce the manual workload for IT teams, increasing overall efficiency.
Compliance Support: Symantec Endpoint Security Complete offers robust compliance and reporting capabilities, aiding organizations in meeting regulatory requirements and demonstrating their commitment to security standards.
Responsive Support: Users find comfort in Symantec's 24/7 threat monitoring and support, knowing that expert assistance is readily available in the face of evolving threats.
Regular Updates: Frequent updates and threat intelligence feeds keep the product current with the ever-changing threat landscape, ensuring ongoing protection against emerging threats.
Customization Options: Organizations appreciate the product's flexibility, allowing them to tailor security policies and configurations to their specific needs and preferences.
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Block Websites: All the reviewers who note protection report that it can be overly aggressive and block legitimate websites.
Uninstall: Uninstallation is complicated and time-consuming, as observed by 100% of reviewers who specify uninstallation.
Reporting: Around 60% of reviewers refer to reporting note that it does not have comprehensive reporting capabilities
False Positives: Adding exclusions to the system due to false-positive detections is tedious, as stated by over 80% of the users who specify false positives.
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Resource Intensive: Some users find that Symantec Endpoint Security Complete can be resource-intensive, potentially slowing down older or less powerful devices.
Complex Configuration: Setting up and configuring the solution may be complex for some users, requiring a certain level of expertise or training.
Compatibility Issues: Compatibility problems with specific third-party software or legacy systems have been reported, necessitating careful consideration and testing during integration.
Cost: While effective, the product's pricing may be prohibitive for smaller organizations with limited budgets.
Initial Deployment Complexity: Some users have experienced challenges during the initial deployment and setup, which may require external support.
False Positives: Like many security solutions, Symantec Endpoint Security Complete may occasionally generate false positives, requiring manual investigation.
Management Overhead: Administrators may need to dedicate time to manage and fine-tune security policies, which can result in ongoing management overhead.
Limited Mobile Support: Some users have noted limited support for mobile devices, which could be a limitation for organizations with a mobile workforce.
User Impact: Aggressive security settings may occasionally impact user experience or productivity, necessitating careful policy adjustments.
Network Dependency: Effective operation of the solution relies on network connectivity, making it vulnerable to network outages or disruptions.
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Webroot Endpoint Protection has multi-layered threat protection that keeps your devices safe from common threats and more elaborate attacks. It is a non-intrusive suite that runs actively in the background to avoid disturbing the user. Overall, the performance of Webroot is positive, with reviewers constantly noting it scans quickly. Many reviewers have noted Webroot Endpoint can be annoying with blocking legitimate websites and false positive detections, but it does offer valuable, cost-effective services to its users, and would understandably make any serious SMB shortlist.

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User reviews for Symantec Endpoint Security Complete reflect a mix of strengths and weaknesses. Users consistently praise its robust threat protection capabilities, including effective malware and phishing attack detection. The user-friendly interface and centralized cloud-based management are commonly appreciated, making it accessible and convenient for administrators. The solution's quick threat detection and response, along with seamless integration between endpoint and email security, receive positive feedback for enhancing overall security. On the downside, some users find the product to be resource-intensive, potentially affecting system performance on older devices. Complex initial configuration and potential compatibility issues with third-party software are reported challenges. Cost is cited as a drawback for smaller organizations with limited budgets. While the automation features are well-received, the product may occasionally generate false positives, requiring manual intervention. Users generally view Symantec Endpoint Security Complete favorably when compared to similar products, particularly due to its comprehensive threat protection and integration capabilities. However, some mention limitations in mobile device support and the need for careful policy adjustment to avoid impacting user experience. The product's commitment to compliance support and 24/7 threat monitoring and support also contribute positively to user satisfaction.

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