Acumatica vs NetSuite OneWorld

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Our analysts compared Acumatica vs NetSuite OneWorld based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Acumatica is cloud-based enterprise resource planning (ERP) software. It handles core business processes like financials, manufacturing, payroll, service management, order management and customer relationship management (CRM) for medium-sized companies and large enterprises.

A standout feature is its open architecture, making it easy to customize and connect to existing apps. Data security functions include multi-factor authorization (MFA) and IP access restrictions.

Recent reviews are positive about its user-friendly interface, scalability and functionality. While costing more than some basic ERP software, Acumatica offers robust features like project management, advanced reporting and inventory control, making it a good choice for growing businesses seeking to centralize and automate operations.

Compared to its competitors, users appreciate its flexibility and accessibility. However, its extensive customization options is a double-edged sword, requiring developer knowledge for complex modifications and integrations. While Acumatica's breadth of functionality is impressive, it can present a steeper learning curve for users new to the platform.

Acumatica offers a subscription-based model based on depth of functionality. This pricing structure allows unlimited user access to the system. The final price depends on added modules, consumption levels (including storage and transaction volumes) and licensing costs.
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NetSuite OneWorld s a scalable global business management ERP that provides real-time data on multinational and multi-subsidiary procedures. It aids global businesses in enhancing their productivity with the flexibility to aid particular corporate and subsidiary requirements.

Financial and accounting regulations, audit and compliance reporting, real-time analytics, order management, billing and timesheet management are some of its most notable features.
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Product Insights

  • Focus on User Experience: Acumatica contains a range of automated capabilities for creating tax filing reports, billing and invoicing, calculating realized gains and losses, and managing taxes. The user-friendly experience coupled with fewer manual processes foster quick user adoption.
  • Access Everything in One Place: Review all business functions, databases and workflows in one place. Personalized dashboards fix the generalized view problem and let users see vital information.
  • Get Real-Time Visibility: Real-time visibility into business processes helps reduce inconsistencies and communication errors.
  • Support Global Operations: Set up shop in various locations and support transactions across multiple currencies.
  • Maintain Financial Health: Gain better control over your company’s financials by either segmenting or centralizing accounting among various locations and entities.
  • Comply With Complex Tax Regulations: Reduce tax headaches by accounting for use, sales, withholding and other considerations. Avoid penalties and fines with built-in tax management capabilities that ensure adherence to tax guidelines.
  • Choose From a Strong Partner Ecosystem: Acumatica has a vast network of partners offering industry-specific solutions and implementation services. Get the right options to align the system with your specific business needs.
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  • Full Transparency: Users can superintend all of their subsidiaries, business groups and legal apparatuses in real-time from anywhere around the globe so they are never in the dark. 
  • Guaranteed Compliance: Ensure users meet country-specific and global audit and tax standards so everything is smooth sailing. 
  • Adjustable Tax Module: Users have access to pre-assigned tax codes for more than 50 countries with the pliable tax attribute to keep regulations. 
  • Work with Several Currencies: NetSuite OneWorld is equipped with more than 190 currencies and a multitude of payment methods to maintain payments for various countries and regions. 
  • Oversee Projects: The project management appliance offers seamless collaboration between project managers and teammates as well as real-time project status so users never miss a beat. 
  • Modifiable Timesheets: Archive thorough modifiable timesheets with the timesheet management tool, whether in office or on the go.  
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  • Financial Management: Manage accounting, budgeting, financial reporting and cash management on one platform. In addition to core functions like general ledgers, accounts receivables and payables, it offers automated bank reconciliations and multi-currency to support efficiency and global operations.
  • Distribution Management: Manage sales, inventory, and purchasing processes with one module. Top features include order management, inventory control and warehouse management. Its ability to handle complex inventory valuation methods and real-time inventory visibility sets it apart.
  • Order Management: Get better control over the entire order-to-cash process. From order entry and tracking to fulfillment and invoicing, it provides complete visibility and control.
  • Built-In CRM: Build and maintain strong customer relationships. Use sales force automation, marketing automation and customer service management tools to make every interaction meaningful. Integrated sales forecasting, lead scoring and customer lifecycle management drive sales growth and improve customer satisfaction.
  • Manufacturing: Get real-time visibility into shop floor activities. Create and manage multiple work centers. Manage everything from bills of materials (BOM) creation to work order management based on job dispatch lists.
  • Service Management: Use an extensive service management toolkit that includes service request creation, service contract management and installation management features. Enhance service delivery and improve technician productivity by offering a technical portal to start and end appointments.
  • Inventory Management: Capture key inventory details like class ID and item types. These support cycle routing with better visibility into stock levels. Build kits to stock with the option to disassemble kits into smaller components.
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  • Rectify Timesheet Approvals: Establish user and project level approvals, evaluate and configure approved timesheets, decline singular timesheet entries and self-reject timesheets accordingly. 
  • Integration: Connect the timesheet management appliance with other NetSuite software including accounting so when time is chronicled, it's accounted for in their general ledger. 
  • Billing: Unify transactions, subscriptions and projects in one location while shifting to financials hassle-free. Users may also create and administer subscriptions such as value-based or usage and initiate recurring billing. 
  • Real-Time Analytics: Send alerts and provide one-click access to valuable project information with configurable dashboards. Each user receives individual modifiable dashboards to fit their requirements. 
  • Adaptable Reporting: Pliant reports and list views permit users to sort and filter to find the right reports. Users may also save any report and review current KPIs. 
  • Project Accounting: Automated invoicing allows users to manage approvals in accordance with customers or projects, promptly analyze outstanding balances on invoices and link project accounting details with a general ledger. 
  • Comprehensive Graphs: Supervise and record summary and detailed project-level accounts such as prompt project profitability metrics and budget versus actual with comprehensive graphs and reports in the project accounting attribute.  
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Product Ranking

#3

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ERP Software

#4

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ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 97 57 91 93 59 91 72 100 89 95 100 64 63 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 2062 reviews
Good User Sentiment 2050 reviews
89%
of users recommend this product

Acumatica has a 'great' User Satisfaction Rating of 89% when considering 2062 user reviews from 5 recognized software review sites.

79%
of users recommend this product

NetSuite OneWorld has a 'good' User Satisfaction Rating of 79% when considering 2050 user reviews from 4 recognized software review sites.

5.0 (13)
n/a
4.5 (1217)
3.9 (1111)
4.5 (126)
4.2 (574)
4.3 (110)
4.0 (1)
4.4 (596)
3.6 (364)

Awards

SelectHub research analysts have evaluated Acumatica and concluded it earns best-in-class honors for Order Management, Service Management and Integration and Extensibility.

Order Management Award
Service Management Award
Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

User-Friendly: While there were some mixed reviews concerning disjointed navigation and the need for in-depth end-user training, 75% of reviewers said that Acumatica is easy to use.
Reporting: Over 50% of users were in favor of Acumatica’s reporting. Those who were not in favor said that the reporting feature required IT assistance to generate specialized reports, as the custom report tool isn’t friendly for those without developer knowledge.
Customization: Nearly three-fourths of reviews that mentioned customization applauded the vast amount of opportunities for customization, while one-fourth of reviewers complained that users need IT assistance to complete customizations.
Functionality: Acumatica provides robust functionality — almost 82% of reviewers said the system came with every tool they needed and more. Reviewers also mentioned that yearly updates are rolled out, so functionality is always improving.
Integration: Of the users that mentioned integration in their review, 100% were satisfied with the connectivity to other systems.
Cloud-Based Scalability: Easily adapt to business growth by adding modules or users without data disruption or complex upgrades.
Seamless Integrations: Connect with various third-party tools and platforms through open APIs and connectors, streamlining data flow and operations.
Centralized Data: Consolidate all business information in one system, improving data accuracy, accessibility and reporting capabilities.
Mobile App Access: Manage key tasks and access data on the go with the mobile app, boosting productivity and flexibility.
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Real-Time Global Management: NetSuite OneWorld provides real-time visibility into financial and operational performance across all subsidiaries, enabling informed decision-making.
Streamlined Financial Processes: The platform automates multi-currency consolidation and handles complex tax rules for numerous countries, simplifying global financial operations.
Centralized Control: NetSuite OneWorld allows businesses to manage multiple subsidiaries, business units, and legal entities from a single platform, ensuring consistency and control.
Customization Options: The platform offers extensive customization options to tailor the software to specific business needs, ensuring it aligns with unique processes.
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Support: Almost 70% of reviews concerning support were negative, given that Acumatica requires users to partner with a third party for support. In addition, there were some grievances surrounding the “Help” documentation.
Implementation: Between long implementation cycles and a requirement for a VAR to implement the system, 75% of reviewers said that they weren’t happy with the process.
Higher Cost Than Basic Options: Initial investment and per-application pricing can be steeper than some basic accounting software, especially for smaller businesses.
Steeper Learning Curve for Complex Needs: Extensive customization and advanced features may require dedicated IT resources or consultant support, increasing implementation costs.
Limited Industry-Specific Features: May lack specialized modules or functionalities for highly regulated or niche industries.
Reporting Customization Restrictions: While customizable, financial reporting options might not offer the depth and drill-down capabilities of dedicated reporting tools.
Occasional System Bugs & Glitches: 80% of users who mentioned platform speed report occasional bugs and glitches, requiring troubleshooting and potential downtime.
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High Cost: NetSuite OneWorld's subscription-based pricing can be expensive, especially for long-term budgeting, and additional support beyond the basic level comes at an extra cost.
Implementation Challenges: Implementing NetSuite OneWorld can be complex and time-consuming, often requiring dedicated resources and potentially leading to missed deadlines and budget overruns.
Limited Support: Basic support is limited, and businesses may need to pay extra for more comprehensive assistance, which can be a drawback for some.
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User reviews, coupled with our extensive research, confirm Acumatica’s reputation for flexibility and scalability. Still, certain features and overall performance have drawn mixed reviews.First, the positives. A majority of user reviews highlight Acumatica’s functionality and its ease of use. Popular mentions include the quoting and billing, accounts location, and inventory management features. Other honorable mentions are the accounts payable and invoice routing tools.Reviewers specifically mention that managing administrative functions is a breeze and accessible from anywhere. One user even mentioned that their business is retiring other legacy systems because Acumatica fulfills those needs by offering tools to manage various business functions on one platform with complete access to past data.For those who swear by Excel, Acumatica offers a comforting bridge with its robust Excel integration. The export to Excel feature is available on every grid. No more tedious manual transfers.However, drawbacks like the less-than-ideal calendar feature and tricky project management tools have been noted. Users say that project management, while capable of managing multiple projects at once, could have fewer steps.The platform’s performance can be a hiccup. Multiple users experienced glitches, especially when dealing with large datasets or navigating through generic inquiries. The system also logs out after 60 minutes of idle time. Defining user inactivity timeout is only available for Acumatica 2023 R1 and beyond.Beyond user reviews, our research team delved into the strengths and weaknesses of Acumatica. According to our research, it’s the best in the game for order and service management.Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica lets you tailor the platform to their specific workflows and processes.The caveat is that molding the platform will take time and a great deal of expertise (either through internal IT or external support). Implementation will get drawn out, and expediting this process without proper alignment with your business needs will deter you from getting complete value for the amount you pay.The timeline and pricing might not be suitable for smaller firms or startups. Some users also wished the private cloud perpetual (PCP) licensing model wasn't discontinued. We suggest looking for other options if you don’t want to pay a monthly recurring fee.So, is Acumatica right for you?Acumatica is a strong contender if your business demands a highly adaptable system and you're prepared to invest time and resources in customization. However, if you prioritize rapid implementation and lightning-fast performance, you might want to explore other options.

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Is NetSuite OneWorld the "one world" solution for global ERP needs? Recent user reviews suggest it might just be the ticket. Users rave about its robust global capabilities, allowing them to effortlessly manage multiple subsidiaries, currencies, and legal entities – a godsend for multinational companies juggling diverse portfolios. They particularly appreciate the real-time financial consolidation feature, which eliminates the need for tedious manual processes and provides a clear, instant snapshot of their global financial health. However, it's not all sunshine and roses. The platform's complexity, particularly in expense management, has left some users scratching their heads. While NetSuite OneWorld boasts strong customization options, some users feel hamstrung by the limited flexibility in tailoring the system to their specific needs. The pricing structure, often cited as a significant drawback, has also drawn flak, with users balking at the high subscription fees and the potential for cost escalation as their business grows. Despite these drawbacks, NetSuite OneWorld's strengths shine through. Its cloud-based nature ensures users are always equipped with the latest updates, eliminating the headache of version control. The comprehensive suite of modules, encompassing ERP, CRM, financial management, and inventory management, streamlines diverse business processes under one roof. The platform's robust integration capabilities with other systems further enhance its appeal, allowing businesses to seamlessly connect their existing software ecosystem. In conclusion, NetSuite OneWorld emerges as a powerful ally for businesses with global aspirations, particularly those grappling with the complexities of managing multiple entities and currencies. While the cost and complexity might give some pause, the platform's robust global capabilities, real-time insights, and comprehensive modules make it a compelling choice for companies looking to streamline their operations and gain a competitive edge in the global marketplace.

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