Our analysts compared Acumatica vs Oracle EBS based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all ERP Software
Acumatica has a 'great' User Satisfaction Rating of 89% when considering 2062 user reviews from 5 recognized software review sites.
Oracle EBS has a 'great' User Satisfaction Rating of 81% when considering 753 user reviews from 4 recognized software review sites.
SelectHub research analysts have evaluated Acumatica and concluded it earns best-in-class honors for Order Management, Service Management and Integration and Extensibility.
User reviews, coupled with our extensive research, confirm Acumatica’s reputation for flexibility and scalability. Still, certain features and overall performance have drawn mixed reviews.First, the positives. A majority of user reviews highlight Acumatica’s functionality and its ease of use. Popular mentions include the quoting and billing, accounts location, and inventory management features. Other honorable mentions are the accounts payable and invoice routing tools.Reviewers specifically mention that managing administrative functions is a breeze and accessible from anywhere. One user even mentioned that their business is retiring other legacy systems because Acumatica fulfills those needs by offering tools to manage various business functions on one platform with complete access to past data.For those who swear by Excel, Acumatica offers a comforting bridge with its robust Excel integration. The export to Excel feature is available on every grid. No more tedious manual transfers.However, drawbacks like the less-than-ideal calendar feature and tricky project management tools have been noted. Users say that project management, while capable of managing multiple projects at once, could have fewer steps.The platform’s performance can be a hiccup. Multiple users experienced glitches, especially when dealing with large datasets or navigating through generic inquiries. The system also logs out after 60 minutes of idle time. Defining user inactivity timeout is only available for Acumatica 2023 R1 and beyond.Beyond user reviews, our research team delved into the strengths and weaknesses of Acumatica. According to our research, it’s the best in the game for order and service management.Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica lets you tailor the platform to their specific workflows and processes.The caveat is that molding the platform will take time and a great deal of expertise (either through internal IT or external support). Implementation will get drawn out, and expediting this process without proper alignment with your business needs will deter you from getting complete value for the amount you pay.The timeline and pricing might not be suitable for smaller firms or startups. Some users also wished the private cloud perpetual (PCP) licensing model wasn't discontinued. We suggest looking for other options if you don’t want to pay a monthly recurring fee.So, is Acumatica right for you?Acumatica is a strong contender if your business demands a highly adaptable system and you're prepared to invest time and resources in customization. However, if you prioritize rapid implementation and lightning-fast performance, you might want to explore other options.
User reviews of Oracle EBS paint a picture of a powerful, comprehensive ERP system with a steep learning curve and high cost. Many users praise its extensive functionality, scalability, and strong security features, noting that it eliminates the need for multiple disparate systems and enhances operational efficiency. They also appreciate its vast community and comprehensive support resources, offering quick answers to questions and valuable insights. However, some users criticize the initial cost and complex implementation process, highlighting the need for specialized expertise and significant resources. Others find the system overly complex and challenging to learn, particularly for smaller businesses with limited IT capabilities. Additionally, the limited cloud flexibility and vendor lock-in concerns raise questions about long-term scalability and cost control compared to alternative cloud-based solutions like SAP S/4HANA and Microsoft Dynamics 365. "Oracle EBS is a powerhouse of functionality, but it comes at a price," shared a user. "The initial investment is significant, and the implementation process is no walk in the park. However, once up and running, it streamlines operations and provides unparalleled visibility across the organization." Another user commented, "The learning curve for EBS is steep, but the vast community and support resources make it a manageable challenge. The ability to customize the system to our specific needs is invaluable." However, a user cautioned, "While EBS is a robust system, its complexity can be overwhelming for smaller businesses. Additionally, the limited cloud options and vendor lock-in raise concerns about future flexibility and cost feasibility." Overall, user reviews present Oracle EBS as a powerful solution for large organizations that can afford the upfront investment and have the resources to manage its complexity. However, its strengths are balanced by significant challenges, prompting careful consideration of alternative options, especially for smaller businesses and those seeking a more cloud-native approach.
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