Acumatica vs Oracle EBS

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Our analysts compared Acumatica vs Oracle EBS based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Acumatica is cloud-based enterprise resource planning (ERP) software. It handles core business processes like financials, manufacturing, payroll, service management, order management and customer relationship management (CRM) for medium-sized companies and large enterprises.

A standout feature is its open architecture, making it easy to customize and connect to existing apps. Data security functions include multi-factor authorization (MFA) and IP access restrictions.

Recent reviews are positive about its user-friendly interface, scalability and functionality. While costing more than some basic ERP software, Acumatica offers robust features like project management, advanced reporting and inventory control, making it a good choice for growing businesses seeking to centralize and automate operations.

Compared to its competitors, users appreciate its flexibility and accessibility. However, its extensive customization options is a double-edged sword, requiring developer knowledge for complex modifications and integrations. While Acumatica's breadth of functionality is impressive, it can present a steeper learning curve for users new to the platform.

Acumatica offers a subscription-based model based on depth of functionality. This pricing structure allows unlimited user access to the system. The final price depends on added modules, consumption levels (including storage and transaction volumes) and licensing costs.
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Oracle EBS is an integrated suite of business applications designed to automate core business processes across finance, supply chain, project management, and human resources. It's a comprehensive solution ideally suited for large and mid-sized enterprises seeking to streamline operations, improve efficiency, and gain insights into their business. Oracle EBS boasts a wide range of features, including robust financial management tools, advanced supply chain functionalities, collaborative project management capabilities, and comprehensive human resources modules. Users appreciate its scalability, flexibility, and powerful reporting and analytics capabilities. Pricing for Oracle EBS varies depending on the specific modules chosen, the number of users, and the size of the organization. Generally, it falls within a range of $100,000 to $1 million per year, with payment options including annual subscriptions and licensing fees. While user experiences can vary, Oracle EBS is known for its robust functionality, scalability, and ability to integrate with other applications. However, some users report challenges with the complexity of the system and the need for specialized expertise to implement and maintain it.

Pros
  • Scalable
  • Comprehensive
  • Robust
  • Integrates well
  • Powerful reporting
Cons
  • Complex
  • Expensive
  • Requires expertise
  • Not user-friendly
  • Limited customization
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Product Assistance

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Product Insights

  • Focus on User Experience: Acumatica contains a range of automated capabilities for creating tax filing reports, billing and invoicing, calculating realized gains and losses, and managing taxes. The user-friendly experience coupled with fewer manual processes foster quick user adoption.
  • Access Everything in One Place: Review all business functions, databases and workflows in one place. Personalized dashboards fix the generalized view problem and let users see vital information.
  • Get Real-Time Visibility: Real-time visibility into business processes helps reduce inconsistencies and communication errors.
  • Support Global Operations: Set up shop in various locations and support transactions across multiple currencies.
  • Maintain Financial Health: Gain better control over your company’s financials by either segmenting or centralizing accounting among various locations and entities.
  • Comply With Complex Tax Regulations: Reduce tax headaches by accounting for use, sales, withholding and other considerations. Avoid penalties and fines with built-in tax management capabilities that ensure adherence to tax guidelines.
  • Choose From a Strong Partner Ecosystem: Acumatica has a vast network of partners offering industry-specific solutions and implementation services. Get the right options to align the system with your specific business needs.
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  • Streamlined Operations: Automate core business processes across finance, supply chain, project management, and human resources. Free up resources and improve overall efficiency.
  • Enhanced Visibility: Gain real-time insights into your business performance with powerful reporting and analytics. Make data-driven decisions and improve strategic planning.
  • Increased Agility: Adapt to changing market conditions and customer demands quickly and efficiently. Stay competitive in today's dynamic business environment.
  • Reduced Costs: Optimize resource allocation, eliminate redundant processes, and minimize errors. Improve your bottom line and achieve financial sustainability.
  • Improved Collaboration: Foster seamless communication and collaboration across departments. Break down silos and achieve better outcomes.
  • Enhanced Security: Protect your sensitive data with comprehensive security features and compliance tools. Ensure the integrity and confidentiality of your information.
  • Scalability: Grow your business without limitations. Easily accommodate expanding data volumes and increasing user requirements.
  • Integration: Connect seamlessly with other applications and systems to create a unified business ecosystem. Improve data flow and access information easily.
  • Improved Decision Making: Gain deeper insights into your business and make better-informed decisions. Drive growth and profitability.
  • Enhanced Customer Satisfaction: Deliver exceptional customer service with improved responsiveness and efficiency. Build stronger relationships and loyalty.
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  • Financial Management: Manage accounting, budgeting, financial reporting and cash management on one platform. In addition to core functions like general ledgers, accounts receivables and payables, it offers automated bank reconciliations and multi-currency to support efficiency and global operations.
  • Distribution Management: Manage sales, inventory, and purchasing processes with one module. Top features include order management, inventory control and warehouse management. Its ability to handle complex inventory valuation methods and real-time inventory visibility sets it apart.
  • Order Management: Get better control over the entire order-to-cash process. From order entry and tracking to fulfillment and invoicing, it provides complete visibility and control.
  • Built-In CRM: Build and maintain strong customer relationships. Use sales force automation, marketing automation and customer service management tools to make every interaction meaningful. Integrated sales forecasting, lead scoring and customer lifecycle management drive sales growth and improve customer satisfaction.
  • Manufacturing: Get real-time visibility into shop floor activities. Create and manage multiple work centers. Manage everything from bills of materials (BOM) creation to work order management based on job dispatch lists.
  • Service Management: Use an extensive service management toolkit that includes service request creation, service contract management and installation management features. Enhance service delivery and improve technician productivity by offering a technical portal to start and end appointments.
  • Inventory Management: Capture key inventory details like class ID and item types. These support cycle routing with better visibility into stock levels. Build kits to stock with the option to disassemble kits into smaller components.
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  • Order Management
    • Quoting: Access automatic quoting and approval protocols to increase sales and diminish cycle times. Generate and share quotes across multiple channels for easy collaboration. 
    • Trade Management: Craft budgets according to products, brands, clients, regions and categories. Superintend indirect sales and chargebacks. 
    • Sales Contracts: Detect risks or utilize corporate regulations by evaluating clause usages. Implement customizable bins for quick key contract searches. 
    • Proposals: Track client proposal histories easily. It supports several output formats, like RTF and PDF. 
  • Logistics
    • Inventory: Access discrete, process and spare part items in one centralized system. Merge with distributed execution solutions like third-party logistics providers and distributed warehouse platforms. 
    • Yard Management: Conduct dock scheduling, execute real-time trailer management and perform tool check-ins and outs. 
    • Warehouse Management: Utilize planned cross-docking, quality inspections, returns processing and more. 
    • Landed Cost Management: Divide charges according to weight, volume, quantity and value via the allocation engine. Work with numerous currencies and measurement units. 
  • Manufacturing
    • Configure to Order: Produce and upkeep assemble to order or pick to order methodologies intuitively. Strategize and govern intricate supply chain models and configurations. 
    • Master Production Scheduling: Employ what-if calculations to review unexpected order effects. Sort data buckets according to days, weeks, months or quarters. 
    • Quality: Orchestrate closed-loop corrective and preventative actions. Conduct quality management system audits. Utilize multimedia attachments. 
    • Flow Manufacturing: Sequence and planning skills to produce direct client orders. Sync component replacements for build-to-order or customized factors. 
  • Financials
    • Treasury: Leverage real-time position management and simplify in-house banking practices. 
    • Loans: Benchmark loan conditions according to program rules and govern numerous disbursements. Automate loan accounting and reporting and customize calendars to align with business goals. 
    • Credit Management: Add new data points, allocate rules-based analyst responsibilities and access more than 300 pre-set credit information points. 
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Product Ranking

#3

among all
ERP Software

#17

among all
ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 97 57 91 93 59 91 72 100 89 95 100 64 63 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 2062 reviews
Great User Sentiment 753 reviews
89%
of users recommend this product

Acumatica has a 'great' User Satisfaction Rating of 89% when considering 2062 user reviews from 5 recognized software review sites.

81%
of users recommend this product

Oracle EBS has a 'great' User Satisfaction Rating of 81% when considering 753 user reviews from 4 recognized software review sites.

5.0 (13)
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4.5 (1217)
3.6 (195)
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4.3 (27)
4.5 (126)
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4.3 (110)
4.0 (12)
4.4 (596)
4.2 (519)

Awards

SelectHub research analysts have evaluated Acumatica and concluded it earns best-in-class honors for Order Management, Service Management and Integration and Extensibility.

Order Management Award
Service Management Award
Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

User-Friendly: While there were some mixed reviews concerning disjointed navigation and the need for in-depth end-user training, 75% of reviewers said that Acumatica is easy to use.
Reporting: Over 50% of users were in favor of Acumatica’s reporting. Those who were not in favor said that the reporting feature required IT assistance to generate specialized reports, as the custom report tool isn’t friendly for those without developer knowledge.
Customization: Nearly three-fourths of reviews that mentioned customization applauded the vast amount of opportunities for customization, while one-fourth of reviewers complained that users need IT assistance to complete customizations.
Functionality: Acumatica provides robust functionality — almost 82% of reviewers said the system came with every tool they needed and more. Reviewers also mentioned that yearly updates are rolled out, so functionality is always improving.
Integration: Of the users that mentioned integration in their review, 100% were satisfied with the connectivity to other systems.
Cloud-Based Scalability: Easily adapt to business growth by adding modules or users without data disruption or complex upgrades.
Seamless Integrations: Connect with various third-party tools and platforms through open APIs and connectors, streamlining data flow and operations.
Centralized Data: Consolidate all business information in one system, improving data accuracy, accessibility and reporting capabilities.
Mobile App Access: Manage key tasks and access data on the go with the mobile app, boosting productivity and flexibility.
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Comprehensive Functionality: Oracle EBS offers a wide range of integrated modules covering various business functions, eliminating the need for multiple disparate systems. This allows for streamlined operations, improved data consistency, and enhanced visibility across the organization.
Scalability and Performance: Oracle EBS is designed to handle large volumes of data and transactions, ensuring smooth operation for growing businesses. This allows users to scale their operations confidently without worrying about performance bottlenecks.
Security and Reliability: Oracle EBS boasts robust security features and a proven track record of reliability, providing peace of mind for businesses. This includes features like user access controls, data encryption, and disaster recovery capabilities.
Customization Options: Oracle EBS offers flexibility for customization through configuration, extensions, and development tools. This allows businesses to tailor the system to their specific needs and processes, leading to increased efficiency and productivity.
Large Community and Support: Oracle EBS benefits from a vast user community and extensive support resources. This includes online forums, knowledge base articles, and dedicated support teams. This allows users to find answers to their questions quickly and easily, and to access valuable insights and best practices from other users.
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Support: Almost 70% of reviews concerning support were negative, given that Acumatica requires users to partner with a third party for support. In addition, there were some grievances surrounding the “Help” documentation.
Implementation: Between long implementation cycles and a requirement for a VAR to implement the system, 75% of reviewers said that they weren’t happy with the process.
Higher Cost Than Basic Options: Initial investment and per-application pricing can be steeper than some basic accounting software, especially for smaller businesses.
Steeper Learning Curve for Complex Needs: Extensive customization and advanced features may require dedicated IT resources or consultant support, increasing implementation costs.
Limited Industry-Specific Features: May lack specialized modules or functionalities for highly regulated or niche industries.
Reporting Customization Restrictions: While customizable, financial reporting options might not offer the depth and drill-down capabilities of dedicated reporting tools.
Occasional System Bugs & Glitches: 80% of users who mentioned platform speed report occasional bugs and glitches, requiring troubleshooting and potential downtime.
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Initial Cost and Implementation: Oracle EBS comes with a high initial cost for licenses, hardware, and implementation. Additionally, implementation can be complex and time-consuming, requiring specialized expertise.
Technical Complexity: Oracle EBS is a complex system with a steep learning curve. This can be challenging for smaller businesses with limited IT resources, requiring training and potentially additional staff.
Limited Cloud Flexibility: While Oracle offers EBS on its cloud platform (OCI), it primarily caters to on-premise deployments. This may limit flexibility for businesses seeking a fully cloud-based solution.
Customization Challenges: While customizable, extending EBS functionality can be complex and require specialized developer expertise. This can add significant costs and ongoing maintenance overhead.
Vendor Lock-in: Using Oracle EBS can lead to vendor lock-in, as migrating to other systems can be expensive and difficult. This can limit flexibility and bargaining power for businesses.
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User reviews, coupled with our extensive research, confirm Acumatica’s reputation for flexibility and scalability. Still, certain features and overall performance have drawn mixed reviews.First, the positives. A majority of user reviews highlight Acumatica’s functionality and its ease of use. Popular mentions include the quoting and billing, accounts location, and inventory management features. Other honorable mentions are the accounts payable and invoice routing tools.Reviewers specifically mention that managing administrative functions is a breeze and accessible from anywhere. One user even mentioned that their business is retiring other legacy systems because Acumatica fulfills those needs by offering tools to manage various business functions on one platform with complete access to past data.For those who swear by Excel, Acumatica offers a comforting bridge with its robust Excel integration. The export to Excel feature is available on every grid. No more tedious manual transfers.However, drawbacks like the less-than-ideal calendar feature and tricky project management tools have been noted. Users say that project management, while capable of managing multiple projects at once, could have fewer steps.The platform’s performance can be a hiccup. Multiple users experienced glitches, especially when dealing with large datasets or navigating through generic inquiries. The system also logs out after 60 minutes of idle time. Defining user inactivity timeout is only available for Acumatica 2023 R1 and beyond.Beyond user reviews, our research team delved into the strengths and weaknesses of Acumatica. According to our research, it’s the best in the game for order and service management.Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica lets you tailor the platform to their specific workflows and processes.The caveat is that molding the platform will take time and a great deal of expertise (either through internal IT or external support). Implementation will get drawn out, and expediting this process without proper alignment with your business needs will deter you from getting complete value for the amount you pay.The timeline and pricing might not be suitable for smaller firms or startups. Some users also wished the private cloud perpetual (PCP) licensing model wasn't discontinued. We suggest looking for other options if you don’t want to pay a monthly recurring fee.So, is Acumatica right for you?Acumatica is a strong contender if your business demands a highly adaptable system and you're prepared to invest time and resources in customization. However, if you prioritize rapid implementation and lightning-fast performance, you might want to explore other options.

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User reviews of Oracle EBS paint a picture of a powerful, comprehensive ERP system with a steep learning curve and high cost. Many users praise its extensive functionality, scalability, and strong security features, noting that it eliminates the need for multiple disparate systems and enhances operational efficiency. They also appreciate its vast community and comprehensive support resources, offering quick answers to questions and valuable insights. However, some users criticize the initial cost and complex implementation process, highlighting the need for specialized expertise and significant resources. Others find the system overly complex and challenging to learn, particularly for smaller businesses with limited IT capabilities. Additionally, the limited cloud flexibility and vendor lock-in concerns raise questions about long-term scalability and cost control compared to alternative cloud-based solutions like SAP S/4HANA and Microsoft Dynamics 365. "Oracle EBS is a powerhouse of functionality, but it comes at a price," shared a user. "The initial investment is significant, and the implementation process is no walk in the park. However, once up and running, it streamlines operations and provides unparalleled visibility across the organization." Another user commented, "The learning curve for EBS is steep, but the vast community and support resources make it a manageable challenge. The ability to customize the system to our specific needs is invaluable." However, a user cautioned, "While EBS is a robust system, its complexity can be overwhelming for smaller businesses. Additionally, the limited cloud options and vendor lock-in raise concerns about future flexibility and cost feasibility." Overall, user reviews present Oracle EBS as a powerful solution for large organizations that can afford the upfront investment and have the resources to manage its complexity. However, its strengths are balanced by significant challenges, prompting careful consideration of alternative options, especially for smaller businesses and those seeking a more cloud-native approach.

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