Acumatica vs Sage 300 Cloud

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Our analysts compared Acumatica vs Sage 300 Cloud based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Acumatica is cloud-based enterprise resource planning (ERP) software. It handles core business processes like financials, manufacturing, payroll, service management, order management and customer relationship management (CRM) for medium-sized companies and large enterprises.

A standout feature is its open architecture, making it easy to customize and connect to existing apps. Data security functions include multi-factor authorization (MFA) and IP access restrictions.

Recent reviews are positive about its user-friendly interface, scalability and functionality. While costing more than some basic ERP software, Acumatica offers robust features like project management, advanced reporting and inventory control, making it a good choice for growing businesses seeking to centralize and automate operations.

Compared to its competitors, users appreciate its flexibility and accessibility. However, its extensive customization options is a double-edged sword, requiring developer knowledge for complex modifications and integrations. While Acumatica's breadth of functionality is impressive, it can present a steeper learning curve for users new to the platform.

Acumatica offers a subscription-based model based on depth of functionality. This pricing structure allows unlimited user access to the system. The final price depends on added modules, consumption levels (including storage and transaction volumes) and licensing costs.
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Sage 300cloud (formerly known as Sage ERP Accpac) helps businesses manage their finance and bookkeeping needs. It offers handy accounts receivable, accounts payable and general ledger accessories to ease routine processes. Its general ledger accessory has robust consolidation features and easily ciphers intercompany transfers, making it suitable for companies with intricate corporate structures like multi-entities, franchises and companies with international subsidiaries.

Its application programming interface (API) and software development kit (SDK) components make it an effective option. It can scale and extend its capabilities to customers in several industries.
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Product Assistance

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Product Insights

  • Focus on User Experience: Acumatica contains a range of automated capabilities for creating tax filing reports, billing and invoicing, calculating realized gains and losses, and managing taxes. The user-friendly experience coupled with fewer manual processes foster quick user adoption.
  • Access Everything in One Place: Review all business functions, databases and workflows in one place. Personalized dashboards fix the generalized view problem and let users see vital information.
  • Get Real-Time Visibility: Real-time visibility into business processes helps reduce inconsistencies and communication errors.
  • Support Global Operations: Set up shop in various locations and support transactions across multiple currencies.
  • Maintain Financial Health: Gain better control over your company’s financials by either segmenting or centralizing accounting among various locations and entities.
  • Comply With Complex Tax Regulations: Reduce tax headaches by accounting for use, sales, withholding and other considerations. Avoid penalties and fines with built-in tax management capabilities that ensure adherence to tax guidelines.
  • Choose From a Strong Partner Ecosystem: Acumatica has a vast network of partners offering industry-specific solutions and implementation services. Get the right options to align the system with your specific business needs.
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  • Highly Scalable: Provides flexible features that support numerous technologies, databases and operating systems and adjusts with business growth. 
  • Full Visibility: Keeps businesses connected with one robust solution, making it easier to share and communicate effectively. 
  • Varying Plans: Flexible payment options allow users to choose the ideal edition, modules and deployability for their business. 
  • Diverse Accommodations: Offers multi-currency, multi-entity, multi-language and intercompany abilities that help users manage their company with a single solution. 
  • Data Hosting Choices: Users can choose to host their data privately or with its value-added resellers (VARs). 
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  • Financial Management: Manage accounting, budgeting, financial reporting and cash management on one platform. In addition to core functions like general ledgers, accounts receivables and payables, it offers automated bank reconciliations and multi-currency to support efficiency and global operations.
  • Distribution Management: Manage sales, inventory, and purchasing processes with one module. Top features include order management, inventory control and warehouse management. Its ability to handle complex inventory valuation methods and real-time inventory visibility sets it apart.
  • Order Management: Get better control over the entire order-to-cash process. From order entry and tracking to fulfillment and invoicing, it provides complete visibility and control.
  • Built-In CRM: Build and maintain strong customer relationships. Use sales force automation, marketing automation and customer service management tools to make every interaction meaningful. Integrated sales forecasting, lead scoring and customer lifecycle management drive sales growth and improve customer satisfaction.
  • Manufacturing: Get real-time visibility into shop floor activities. Create and manage multiple work centers. Manage everything from bills of materials (BOM) creation to work order management based on job dispatch lists.
  • Service Management: Use an extensive service management toolkit that includes service request creation, service contract management and installation management features. Enhance service delivery and improve technician productivity by offering a technical portal to start and end appointments.
  • Inventory Management: Capture key inventory details like class ID and item types. These support cycle routing with better visibility into stock levels. Build kits to stock with the option to disassemble kits into smaller components.
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  • Accounting and Finance: Allows users to blend sales and services tools for smooth financial management, ensuring refined financial compliance and reporting. 
  • Manage and Close Books: Supervise books for various entities and close the books by a company or consolidated companies. Automate transfers within general ledgers that affect more than one company. 
  • Inventory and Warehousing: Get immediate inventory management software for vendors with complete command over warehouse inventory. Track stock with precision and enhance customer satisfaction. Develop serial or lot numbers for supervising items in stock. 
  • Purchasing and Supplier Management: Its purchasing management tool develops thorough error-free records of all purchases and simplifies purchasing processes. 
  • Monitor Taxes: Manage tax implications found in invoices through its tax management tool. Direct payable taxes to their local tax authority or determine the taxes due on an invoice. 
  • Business Intelligence and Reporting: Review specific data to pinpoint arising problems, develop clear-cut analyses and instantaneously enhance operations. 
  • Sales and Customer Management: Increases sales and distribution methods with augmented sales management. 
  • Customer Service: Convert businesses into customer-centric and productive organizations by integrating with Sage CRM. 
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Product Ranking

#3

among all
ERP Software

#28

among all
ERP Software

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Analyst Rating Summary

85
70
97
77
57
60
91
87
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Integration and Extensibility
Order Management
Service Management
Analytics and Reporting
Project Management
Inventory Management
Finance and Accounting
Project Management
Procurement
Order Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Acumatica
Sage 300 Cloud
+ Add Product + Add Product
Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 97 57 91 93 59 91 72 100 89 95 100 64 63 77 60 87 98 60 100 57 89 90 96 64 0 52 0 25 50 75 100
94%
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71%
6%
23%
43%
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57%
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82%
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18%
91%
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9%
87%
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13%
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17%
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83%
8%
83%
9%
91%
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44%
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56%
61%
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39%
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92%
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90%
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10%
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91%
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56%
11%
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41%
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59%
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64%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
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71%
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29%

User Sentiment Summary

Great User Sentiment 2062 reviews
Good User Sentiment 274 reviews
89%
of users recommend this product

Acumatica has a 'great' User Satisfaction Rating of 89% when considering 2062 user reviews from 5 recognized software review sites.

78%
of users recommend this product

Sage 300 Cloud has a 'good' User Satisfaction Rating of 78% when considering 274 user reviews from 4 recognized software review sites.

5.0 (13)
n/a
4.5 (1217)
3.7 (65)
n/a
4.0 (137)
4.5 (126)
n/a
4.3 (110)
4.4 (5)
4.4 (596)
3.9 (67)

Awards

SelectHub research analysts have evaluated Acumatica and concluded it earns best-in-class honors for Order Management, Service Management and Integration and Extensibility.

Order Management Award
Service Management Award
Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

User-Friendly: While there were some mixed reviews concerning disjointed navigation and the need for in-depth end-user training, 75% of reviewers said that Acumatica is easy to use.
Reporting: Over 50% of users were in favor of Acumatica’s reporting. Those who were not in favor said that the reporting feature required IT assistance to generate specialized reports, as the custom report tool isn’t friendly for those without developer knowledge.
Customization: Nearly three-fourths of reviews that mentioned customization applauded the vast amount of opportunities for customization, while one-fourth of reviewers complained that users need IT assistance to complete customizations.
Functionality: Acumatica provides robust functionality — almost 82% of reviewers said the system came with every tool they needed and more. Reviewers also mentioned that yearly updates are rolled out, so functionality is always improving.
Integration: Of the users that mentioned integration in their review, 100% were satisfied with the connectivity to other systems.
Cloud-Based Scalability: Easily adapt to business growth by adding modules or users without data disruption or complex upgrades.
Seamless Integrations: Connect with various third-party tools and platforms through open APIs and connectors, streamlining data flow and operations.
Centralized Data: Consolidate all business information in one system, improving data accuracy, accessibility and reporting capabilities.
Mobile App Access: Manage key tasks and access data on the go with the mobile app, boosting productivity and flexibility.
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User-Friendly: The interface is intuitive and easy-to-use, as noted by 86% of reviewers who mention ease of use.
Integration: Offers comprehensive integration capabilities with third-party software, as observed by 67% of the users referring to integration.
Navigation: It allows seamless navigation throughout the system, as stated by 83% of the users who refer to navigation.
Customization: It provides highly customizable tools and features, as specified by 67% of reviewers who report customization.
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Support: Almost 70% of reviews concerning support were negative, given that Acumatica requires users to partner with a third party for support. In addition, there were some grievances surrounding the “Help” documentation.
Implementation: Between long implementation cycles and a requirement for a VAR to implement the system, 75% of reviewers said that they weren’t happy with the process.
Higher Cost Than Basic Options: Initial investment and per-application pricing can be steeper than some basic accounting software, especially for smaller businesses.
Steeper Learning Curve for Complex Needs: Extensive customization and advanced features may require dedicated IT resources or consultant support, increasing implementation costs.
Limited Industry-Specific Features: May lack specialized modules or functionalities for highly regulated or niche industries.
Reporting Customization Restrictions: While customizable, financial reporting options might not offer the depth and drill-down capabilities of dedicated reporting tools.
Occasional System Bugs & Glitches: 80% of users who mentioned platform speed report occasional bugs and glitches, requiring troubleshooting and potential downtime.
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Slow Performance: System performance can become slow sometimes, as noted by 80% of reviewers mentioning speed.
Limited Training: It has limited training content and articles for understanding applications, as observed by all the users who refer to training.
Customer Support: Around 83% of reviewers who specified customer support note that it is difficult to contact support and get solutions to errors.
Reporting: It does not offer custom reporting capabilities, as stated by 63% of reviewers mentioning reports.
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User reviews, coupled with our extensive research, confirm Acumatica’s reputation for flexibility and scalability. Still, certain features and overall performance have drawn mixed reviews.First, the positives. A majority of user reviews highlight Acumatica’s functionality and its ease of use. Popular mentions include the quoting and billing, accounts location, and inventory management features. Other honorable mentions are the accounts payable and invoice routing tools.Reviewers specifically mention that managing administrative functions is a breeze and accessible from anywhere. One user even mentioned that their business is retiring other legacy systems because Acumatica fulfills those needs by offering tools to manage various business functions on one platform with complete access to past data.For those who swear by Excel, Acumatica offers a comforting bridge with its robust Excel integration. The export to Excel feature is available on every grid. No more tedious manual transfers.However, drawbacks like the less-than-ideal calendar feature and tricky project management tools have been noted. Users say that project management, while capable of managing multiple projects at once, could have fewer steps.The platform’s performance can be a hiccup. Multiple users experienced glitches, especially when dealing with large datasets or navigating through generic inquiries. The system also logs out after 60 minutes of idle time. Defining user inactivity timeout is only available for Acumatica 2023 R1 and beyond.Beyond user reviews, our research team delved into the strengths and weaknesses of Acumatica. According to our research, it’s the best in the game for order and service management.Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica lets you tailor the platform to their specific workflows and processes.The caveat is that molding the platform will take time and a great deal of expertise (either through internal IT or external support). Implementation will get drawn out, and expediting this process without proper alignment with your business needs will deter you from getting complete value for the amount you pay.The timeline and pricing might not be suitable for smaller firms or startups. Some users also wished the private cloud perpetual (PCP) licensing model wasn't discontinued. We suggest looking for other options if you don’t want to pay a monthly recurring fee.So, is Acumatica right for you?Acumatica is a strong contender if your business demands a highly adaptable system and you're prepared to invest time and resources in customization. However, if you prioritize rapid implementation and lightning-fast performance, you might want to explore other options.

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Sage 300cloud is a business management solution that helps organizations manage inventory, operations and finances. It allows seamless navigation throughout the platform to enhance the customer experience. However, many reviewers have noted that the system performance can become slow at times. The absence of consistent customer support and limited training content can be problematic. It also lacks custom reporting capabilities. Overall, it is a user-friendly solution that provides highly customizable features and comprehensive integration capabilities with third-party software.

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