BisTrack vs Dynamics 365 ERP

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Our analysts compared BisTrack vs Dynamics 365 ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

BisTrack Software Tool

Product Basics

BisTrack serves building material suppliers, distributors and metal service facilities. It offers swift open order, order history and payment history access. Merge KPI dashboards for manager and owner assessments.

Top features include sales management, financial management, customer management, eCommerce, mobility and analytics. It offers 24/7 quote, order and billing access for contractors. Garner delivery proofs and supervises critical metrics.
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Dynamics 365 ERP is a suite of cloud-based applications designed to optimize key functions such as finance, supply chain management, project operations, human resources, sales and customer service.

According to our data, it stands out in Customer Relationship Management (CRM) and Finance and Accounting in our product directory. It also delivers 81% of essential features out of the box, ensuring robust functionality. Its modular structure allows growing businesses to select and customize components to match specific needs.

Users praise Dynamics 365 ERP for its seamless CRM and ERP integration that simplifies workflows, enhances collaboration, and provides actionable insights through advanced analytics and AI-powered tools.

Dynamics 365 ERP offers a 30-day free trial for a few of the apps within the ERP suite. Pricing depends on the selected modules, user licenses and deployment options. For example, Dynamics 365 Business Central’s standard license costs about $70 per user per month, while Dynamics 365 Finance and Operations starts at $210 per user per month for a full license.

Implementation costs vary widely, from $16,000 for smaller projects to over $1,000,000 for large-scale deployments. Ongoing support and maintenance fees depend on service agreements with Microsoft or its certified partners. To ensure the best fit, you should evaluate your needs and consult a Microsoft partner for tailored recommendations.

Our Research Process for Dynamics 365 ERP

A 30-day free trial is available for only a handful of the 10 apps that make up the ERP suite, and only one trial can be active at a time. Due to these limitations, I felt that a trial wouldn’t provide a comprehensive end-user experience to fully evaluate the suite.

Instead, I relied on their user reviews, product demo videos, detailed documentation, and success stories to explore the software’s strengths and unique features.

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Product Insights

  • Implement Role-Based Dashboards: Utilize role-based metrics and time-sensitive data to boost employee focus and productivity. 
  • Showcase Expenditures: Access essential fees to exhibit retail and bargained client segment costs in real time to avoid assumptions. 
  • Rapid Inventory Counting: Count stock items and available merchandise digitally and in real time to avoid manual auditing and human errors. 
  • Prompt Delivery Notifications: Receive swift notifications when clients make payments for better awareness. 
  • Construct Gear for Different Purposes: Develop component, product and protocol kits to manage expenses and facilitate tracking. 
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  • Enhanced Operational Efficiency: Streamline core business processes across finance, supply chain, manufacturing, operations, and customer service. Automate workflows, reduce manual tasks and increase productivity.
  • Improved Financial Control: With a best-in-class award and a 99 score for its financial management capabilities in our assessment, it provides real-time visibility into financial data, tracks expenses, and manages budgets to support informed financial decisions. It also strengthens financial reporting and ensures compliance with industry standards.
  • Optimized Inventory Management: This functionality scores a perfect 100, equaling top solutions like Visibility ERP and Cetec ERP. You can track inventory levels, manage stock locations, optimize purchasing and reduce stockouts. There are also tools to improve supply chain visibility and responsiveness to customer demand.
  • Enhanced Customer Experience: With a score of 99 for CRM features in our assessment, Dynamics 365 ERP has a lot to offer to improve customer experiences. It also streamlines service delivery and simplifies order fulfillment, while providing a 360-degree view of customer interactions for personalized, impactful experiences.
  • Strengthened Data-Driven Decision Making: Access real-time data insights, generate reports, identify trends and make informed business decisions. Leverage predictive analytics to forecast demand and optimize resource allocation.
  • Improved Collaboration and Communication: Break down silos, foster collaboration across departments, and streamline communication. Improve teamwork, knowledge sharing and decision-making.
  • Enhanced Mobility and Accessibility: Access information and manage tasks from anywhere, on any device. Empower employees to work remotely and stay productive.
  • Better Scalability and Flexibility: Adapt to business growth and changing needs with a scalable cloud-based platform. Add or remove modules, users and features as needed.
  • Robust Integration With Microsoft Ecosystem: Seamlessly integrate with other Microsoft products like Office 365, Power BI and Azure. Extend functionality and create a unified business environment.
  • Complete Security and Compliance: This capability earns a perfect 100 from our analyst team for its ability to provide secure accounting views and restrict manual adjustments. Safeguard sensitive data with advanced security features designed to meet strict compliance and regulatory standards.
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  • Inventory Management: Provides real-time tracking of inventory levels, helping businesses maintain optimal stock levels and reduce carrying costs.
  • Order Processing: Streamlines the order entry process with automated workflows, ensuring accuracy and efficiency from order creation to fulfillment.
  • Customer Relationship Management (CRM): Integrates customer data and interactions, enabling personalized service and targeted marketing efforts.
  • Financial Management: Offers comprehensive financial tools, including accounts payable, accounts receivable, and general ledger functionalities, to manage company finances effectively.
  • Reporting and Analytics: Delivers robust reporting capabilities with customizable dashboards and real-time data insights to support informed decision-making.
  • Mobile Access: Allows users to access key functionalities from mobile devices, facilitating remote work and on-the-go management.
  • Supplier Management: Enhances supplier relationships by providing tools for tracking supplier performance, managing contracts, and optimizing procurement processes.
  • Sales Management: Supports the sales process with features like quote generation, sales order tracking, and customer history analysis.
  • Warehouse Management: Improves warehouse operations with tools for managing stock locations, picking, packing, and shipping processes.
  • Point of Sale (POS): Integrates POS systems for seamless retail transactions, inventory updates, and customer data synchronization.
  • Job and Project Management: Facilitates project planning, tracking, and costing, ensuring projects are completed on time and within budget.
  • EDI Integration: Supports Electronic Data Interchange (EDI) for efficient and accurate exchange of business documents with trading partners.
  • Document Management: Centralizes document storage and retrieval, making it easy to manage and access important business documents.
  • Security and Compliance: Ensures data security and regulatory compliance with robust access controls and audit trails.
  • Customization and Scalability: Offers flexible customization options to tailor the system to specific business needs and scalable architecture to support growth.
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  • Financial Management: Comprehensive financial management suite for general ledger, accounts payable, accounts receivable, cash management, budgeting, and financial reporting.
  • Supply Chain Management: Integrated supply chain management for procurement, inventory management, production planning, warehousing, logistics, and quality control.
  • Sales and Customer Service: Tools for sales force automation, customer relationship management, lead management, opportunity tracking, order management, and customer service.
  • Project Management and Accounting: Project planning, resource scheduling, time and expense tracking, billing, and project accounting.
  • Business Intelligence and Analytics: Built-in reporting and analytics tools, including Power BI integration for advanced data visualization and analysis.
  • Workflow Automation: Visual designer for automating business processes across departments, eliminating manual tasks, and streamlining operations.
  • Mobile Accessibility: Native mobile apps for iOS and Android devices for accessing data and managing tasks on the go.
  • Cloud-Based Deployment: Scalable cloud-based platform with automatic updates and continuous innovation.
  • Customization and Integration: Low-code tools for customization and integration with other business systems and applications.
  • Industry-Specific Modules: Specialized modules for manufacturing, retail, professional services, and other industries.
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Product Ranking

#120

among all
ERP Software

#1

among all
ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Dynamics 365 ERP
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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 97 76 99 99 83 100 79 96 90 99 78 64 73 0 25 50 75 100
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User Sentiment Summary

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Great User Sentiment 8415 reviews
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85%
of users recommend this product

Dynamics 365 ERP has a 'great' User Satisfaction Rating of 85% when considering 8415 user reviews from 4 recognized software review sites.

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3.8 (1594)
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Awards

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SelectHub research analysts have evaluated Dynamics 365 ERP and concluded it earns best-in-class honors for Customer Relationship Management and Finance and Accounting.

Customer Relationship Management Award
Finance and Accounting Award

Synopsis of User Ratings and Reviews

Data Customization: Users can tailor data searches, reports, and dashboards to fit their specific needs.
Real-Time Insights: The software provides real-time insights into business performance, allowing for better decision-making.
Document Scanning: BisTrack allows users to scan and attach documents to orders, improving organization and accessibility.
Inventory Tracking: The platform excels at tracking inventory turns and provides a comprehensive view of product movement.
Order Management: BisTrack keeps all order-related information centralized and easily accessible, streamlining order processing.
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Streamlined Operations: Users praise Dynamics 365 ERP for simplifying complex processes, boosting efficiency, and reducing manual tasks.
Enhanced Visibility: Real-time data insights and improved reporting are lauded for providing better decision-making capabilities.
Scalability and Flexibility: The ability to adapt to changing business needs and integrate with other systems is a major plus for users.
Improved Collaboration: Seamless integration with Microsoft tools and mobile accessibility are seen as key strengths for teamwork.
Reduced Costs: Users report cost savings through optimized inventory management, streamlined processes, and improved efficiency.
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Performance Issues: Users experience slowdowns when multiple users perform actions like posting invoices concurrently.
Integration Challenges: While BisTrack integrates with other software, its complexity can lead to errors, demanding experienced users for troubleshooting.
Slow Search Functionality: Searching for information within BisTrack, especially with large data volumes, can be slow and inefficient.
Customer Support Delays: Users report slow response times from BisTrack customer support, causing delays in issue resolution.
User Interface Issues: The user interface is considered outdated and clunky, with issues like difficulty in reprinting statements.
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Implementation Complexity: Some users report challenges with initial setup and configuration, requiring technical expertise.
Cost Concerns: While cost-effective compared to some competitors, upfront licensing, implementation, extensive modifications and ongoing maintenance fees can be significant.
Learning Curve: The interface can be complex for new users, requiring training and adaptation.
Performance Issues: Handling large datasets or complex configurations can hinder overall efficiency and productivity.
Integration Challenges: While offering integration with Microsoft tools, seamless integration with non-Microsoft systems can be complex.
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User reviews from the last year reveal a mixed bag. While BisTrack may not be winning any popularity contests, it does offer some notable strengths. Users have highlighted its ability to efficiently manage large data volumes and its seamless integration with other software, particularly Microsoft Dynamics GP for comprehensive dashboard reporting. For instance, one user praised BisTrack for streamlining their three-way matching process, making it a "much more seamless part of the overall operation." However, BisTrack also has its fair share of drawbacks. Users have reported performance hiccups when multiple users try to post invoices at the same time. The software's integration with other systems, while generally considered a plus, can sometimes lead to errors that require skilled personnel to troubleshoot. Additionally, some users have expressed frustration with slow search speeds when dealing with large datasets and a less-than-ideal user interface. BisTrack's strength lies in its industry-specific functionality, making it a good fit for businesses in the lumber and building materials sector. Its ability to handle the complexities of this industry, coupled with its robust reporting and analytics features, provides users with valuable insights into their business operations. However, its technical glitches and less-than-stellar customer support might give some potential users pause. Ultimately, BisTrack seems best suited for mid-to-large-sized building material suppliers and distributors who can dedicate the necessary IT resources to maximize its potential and navigate its quirks.

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Microsoft Dynamics 365 ERP is a suite of applications designed to help growing businesses manage Enterprise Resource Planning alongside CRM. After exploring user reviews, product demos, documentation and success stories, here’s what stood out:Its seamless integration with Microsoft tools like Power BI, Power Automate, and Teams improves productivity through better data visualization, automated workflows, and collaboration.For instance, Belgotex1, a global carpet manufacturer, faced challenges with outdated, disconnected systems. Critical data was scattered, and collaboration between departments was hindered. By implementing Dynamics 365 alongside Power Apps, Power Pages, Power BI and Microsoft Fabric, they unified operations and empowered employees to address these inefficiencies.Its modular structure is another major strength. It consolidates various processes into a single system, reducing data silos and improving collaboration across departments.Pricing is flexible and varies by application and licensing type. You should carefully assess your specific needs to determine the best solution.Another strong feature that stood out to me is its ability to automate repetitive tasks. It reduces manual errors and frees up time for more strategic activities. Customization options further improve its value, allowing you to tailor the system to your unique requirements. However, some users have reported challenges, including a learning curve for beginners, implementation hurdles and occasional performance issues.Overall, Dynamics 365 ERP is a versatile solution for businesses aiming to integrate operations across departments. With its robust features, AI-powered tools, and seamless integration with other Microsoft products, it stands out as a compelling choice for businesses looking to boost efficiency and drive growth.

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