Epicor Kinetic vs BisTrack

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Our analysts compared Epicor Kinetic vs BisTrack based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Epicor Kinetic Software Tool
BisTrack Software Tool

Product Basics

Kinetic (formerly Epicor ERP) is a cloud-based ERP that supports on-premise and hybrid deployment. It connects diverse production workflows and departments into one focused hub for medium and enterprise-level companies. Top modules include project management, project contracts, data analytics, accounts management, core financials and IoT.

Its flexibility and connectivity reduce communication issues and human mistakes while automating processes. The cloud-based deployment option allows employees to leverage its capabilities regardless of physical location. It contains advanced reporting and analysis tools that enable users to develop actionable insights to improve day-to-day operations with real-time information.

Positive user feedback highlights its manufacturing-focused configuration and functionality, with support for financial accounting. There are some negative reviews about poor tech support and limited learning materials, however, overall user sentiment is positive.

In terms of pricing, Kinetic offers a flexible subscription model based on the modules and features required by each business. Specific pricing details may vary depending on customization and implementation needs.

To explore other popular solutions that Epicor offers, visit our Epicor company page.
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BisTrack serves building material suppliers, distributors and metal service facilities. It offers swift open order, order history and payment history access. Merge KPI dashboards for manager and owner assessments.

Top features include sales management, financial management, customer management, eCommerce, mobility and analytics. It offers 24/7 quote, order and billing access for contractors. Garner delivery proofs and supervises critical metrics.
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Boyer Machine and Tool Company
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Product Assistance

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Product Insights

  • Chronicle Cash Flow: Save project fees and allocate on-time invoices to manage costs and ensure clients receive their bills. Boost cash flow forecasting via effective financial management.
  • Access In-Depth Business Analytics: Make wiser business decisions based on company-specific profit margins, sales information and workflow performance data. Access dashboards and custom reports that analyze real-time data and present actionable insights.
  • Simplify Demand and Order Management: Capture customer orders, manage product configurations and automate order fulfillment with a tightly integrated CPQ and eCommerce platform.
  • Use Simple MES Data Exchanges: Reduce double-data entries, leverage accurate data between interfaces consistently, and import and export information for advanced MES practices for easier data collecting and transfers.
  • Deliver Centralized Client Management: Govern contacts, leads, patrons and more from any mobile device, making it easy to maintain and manage relationships and data anywhere. Supervise region, team and proposal insights in one centralized location instead of traveling to all worksites.
  • Exhibit Supply Chain Visibility: Use advanced electronic data interchange (EDI), material requirements planning (MRP), and advanced planning and scheduling (APS) to review inventory levels, manage demand fluctuations and ensure on-time deliveries.
  • Access Resources From Anywhere: Review operations, dashboards and vendors on the go with mobile access. Monitor processes on your preferred iOS or Android device via the CRM mobile app.
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  • Implement Role-Based Dashboards: Utilize role-based metrics and time-sensitive data to boost employee focus and productivity. 
  • Showcase Expenditures: Access essential fees to exhibit retail and bargained client segment costs in real time to avoid assumptions. 
  • Rapid Inventory Counting: Count stock items and available merchandise digitally and in real time to avoid manual auditing and human errors. 
  • Prompt Delivery Notifications: Receive swift notifications when clients make payments for better awareness. 
  • Construct Gear for Different Purposes: Develop component, product and protocol kits to manage expenses and facilitate tracking. 
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  • Project Management
    • Planning and Analysis: Leverage user-established cost analytics throughout work breakdown structures (WBS), defining all project components and creating WBS templates for quick reference. Record all general ledger and project transactions in one centralized ledger for base reconciliations and reporting.
    • Contract Management: Meet contractual obligations while protecting profitability. Rely on the system to define source cost rates across levels, monitor resource ceilings, link planning contracts with projects and seamlessly develop claims for any or all contract lines on one screen.
    • Billing Types: Obtain several billing types, such as progress, fixed price, milestone and quantity. Use bill plans, recurring payment, subscriptions, time and expenses, part price lists, and markups.
  • Manufacturing
    • Lean Manufacturing: Optimize production processes, reduce waste and manage manufacturing operations by incorporating lean principles. Apply Kanban systems, enable manufacturing without work orders and automatically process material flow.
    • Job Management: Access detailed job tracking and reduce overproduction with drag-and-drop planning and material availability checks. Ensure quality and production with job manager assistance and production planners.
    • Manufacturing Execution System (MES): Monitor production activities and automatic data collection from equipment via touchscreen interfaces. Support operators in making smart decisions regarding productivity, waste reduction and risk mitigation.
    • Quality Assurance: Enhances quality control by providing tools for managing quality processes, inspections, supplier returns and automated debit processing within the manufacturing environment.
  • Analytics and Reporting
    • Sales and CRM: Uncover more detailed business patterns and obtain deeper awareness of accounts, regions, orders and more. Review net sales, shipped and ordered quantities, material costs, fixed and variable burdens and labor fees.
    • Materials Management: Optimize purchase spending and evaluate vendor performances. Track shipment progress and review costs, on-hand amounts, in-transit, bill of lading information and shipped on time, amongst others.
    • Financials: Govern cash flows for more trends with a holistic filter for payables, receivables, customer payment cycles and vendor payment conditions. Drill down into organized accounts and payments on income statements and balance sheets.
    • Production: Verify high-quality, manufactured products for the ideal client at the right time. Monitor tool quantities, good values, actual setup hours, defined labor rates, production run standards and more.
    • Preventive Maintenance: Employ the EDA equipment maintenance data and dashboard to inspect maintenance data for suppliers, tasks, plants and open and closed requests. Boost preventive maintenance services and average response times for obstacles so managers can catch production bottlenecks.
    • Field Service: Use EDA data to oversee consumers, parts, service call types and warranty eligibility linked with service requests. Summarize totals, call counts for each service representative and other relevant indications.
  • Data Exchange
    • Integrations: Import and export data quickly to avoid manual data entry mistakes while maintaining data integrity. Manage specific information, data amounts and file formats for easy storage and sharing. Allocate data expeditiously and handle detailed tasks for IT teams and administrators.
    • In and Outbound Data: Import master information from ERP systems and send production details between MRP and ERP solutions. Regulate where data goes and how to handle it with ease.
  • Financials Core
    • General Ledger: Process and post all purchases made across this and other solutions. Manage manual entries, meet economic compliances, boost productivity and push enterprise efficiency.
    • Accounts Payable: Implement petty cash to manage in and outbound cash activities, employee fees and advances, vendor expenditures and customer receipts. Track promissory notes, post-dated checks and other credit tools.
    • Accounts Receivable: Establish coherent tools to monitor invoicing, credit, cash and client requirements. Create automatic invoices via order releases to reduce more work and typos.
    • Business Architecture: Use the data discovery function to access pre-made financial management, accounts receivable and payable content. The human capital management link transfers information to payroll providers, benefit vendors and more.
    • Global Engines: Support financial management across locations, vendors and global boundaries with country-specific implementation packs. Support multi-currency transactions, automate conversions and accurate financial reporting.
  • Epicor Automation Studio: Let users connect data and automate workflows across various apps with Epicor Automation Studio, a built-in low-code iPaaS solution. Access an integration marketplace, pre-built workflow automation templates and other native tools.
  • Virtual Agents: Rely on chatbots to pinpoint supply chain disruptions and recommend sourcing options based on predictive events.
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  • Inventory Management: Provides real-time tracking of inventory levels, helping businesses maintain optimal stock levels and reduce carrying costs.
  • Order Processing: Streamlines the order entry process with automated workflows, ensuring accuracy and efficiency from order creation to fulfillment.
  • Customer Relationship Management (CRM): Integrates customer data and interactions, enabling personalized service and targeted marketing efforts.
  • Financial Management: Offers comprehensive financial tools, including accounts payable, accounts receivable, and general ledger functionalities, to manage company finances effectively.
  • Reporting and Analytics: Delivers robust reporting capabilities with customizable dashboards and real-time data insights to support informed decision-making.
  • Mobile Access: Allows users to access key functionalities from mobile devices, facilitating remote work and on-the-go management.
  • Supplier Management: Enhances supplier relationships by providing tools for tracking supplier performance, managing contracts, and optimizing procurement processes.
  • Sales Management: Supports the sales process with features like quote generation, sales order tracking, and customer history analysis.
  • Warehouse Management: Improves warehouse operations with tools for managing stock locations, picking, packing, and shipping processes.
  • Point of Sale (POS): Integrates POS systems for seamless retail transactions, inventory updates, and customer data synchronization.
  • Job and Project Management: Facilitates project planning, tracking, and costing, ensuring projects are completed on time and within budget.
  • EDI Integration: Supports Electronic Data Interchange (EDI) for efficient and accurate exchange of business documents with trading partners.
  • Document Management: Centralizes document storage and retrieval, making it easy to manage and access important business documents.
  • Security and Compliance: Ensures data security and regulatory compliance with robust access controls and audit trails.
  • Customization and Scalability: Offers flexible customization options to tailor the system to specific business needs and scalable architecture to support growth.
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Product Ranking

#11

among all
ERP Software

#120

among all
ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 99 80 71 91 30 91 81 92 96 100 87 60 76 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 935 reviews
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78%
of users recommend this product

Epicor Kinetic has a 'good' User Satisfaction Rating of 78% when considering 935 user reviews from 5 recognized software review sites.

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4.3 (11)
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Synopsis of User Ratings and Reviews

Modern Interface: Approximately 52% of users say this solution has a flexible, user-friendly UI.
Flexibility and Customization: Approximately 87% of the users said Kinetic is easy to configure and has great customization options for multi-mode manufacturers.
Modules: Of the users who discussed features, 60% said this system offers a wide range of practical tools (i.e., KPI dashboards, accounting and financial management, part tracking and more).
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Data Customization: Users can tailor data searches, reports, and dashboards to fit their specific needs.
Real-Time Insights: The software provides real-time insights into business performance, allowing for better decision-making.
Document Scanning: BisTrack allows users to scan and attach documents to orders, improving organization and accessibility.
Inventory Tracking: The platform excels at tracking inventory turns and provides a comprehensive view of product movement.
Order Management: BisTrack keeps all order-related information centralized and easily accessible, streamlining order processing.
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Overall Performance: Roughly 40% of users indicated that the system is buggy, cumbersome and has a clunky UI.
Customer Support: About 55% of users agree that the support team is ineffective and has poor quality.
Training: Approximately 77% of users mentioned a steep learning curve and limited training resources.
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Performance Issues: Users experience slowdowns when multiple users perform actions like posting invoices concurrently.
Integration Challenges: While BisTrack integrates with other software, its complexity can lead to errors, demanding experienced users for troubleshooting.
Slow Search Functionality: Searching for information within BisTrack, especially with large data volumes, can be slow and inefficient.
Customer Support Delays: Users report slow response times from BisTrack customer support, causing delays in issue resolution.
User Interface Issues: The user interface is considered outdated and clunky, with issues like difficulty in reprinting statements.
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Kinetic offers a comprehensive ERP solution designed for multimodal manufacturers. It offers a robust combination of core financials, extensive integrations and country-specific implementation support. The advanced overlaid manufacturing module addresses future scalability needs. Its modern interface supports various business models through manufacturing processes.The user-based subscription model lets businesses adjust costs based on their specific needs. The solution is available in both perpetual and subscription licensing models, providing businesses with the flexibility to choose the most suitable option.Features like MES data exchange and Kanban systems manage production processes and reduce waste. Additionally, in-depth business analytics provide valuable insights into sales, profit margins and workflow performance for informed decision-making.Users praise this vendor’s configurable options and range of functions that cater to their unique business needs. Positive feedback also includes mentions of a unified platform for customer interactions. Despite its robust customization and integration options, many users report a steep learning curve and limited training resources.Overall, Kinetic is a comprehensive ERP solution that offers significant benefits to manufacturers looking to improve their operational efficiency, decision-making and profitability.

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User reviews from the last year reveal a mixed bag. While BisTrack may not be winning any popularity contests, it does offer some notable strengths. Users have highlighted its ability to efficiently manage large data volumes and its seamless integration with other software, particularly Microsoft Dynamics GP for comprehensive dashboard reporting. For instance, one user praised BisTrack for streamlining their three-way matching process, making it a "much more seamless part of the overall operation." However, BisTrack also has its fair share of drawbacks. Users have reported performance hiccups when multiple users try to post invoices at the same time. The software's integration with other systems, while generally considered a plus, can sometimes lead to errors that require skilled personnel to troubleshoot. Additionally, some users have expressed frustration with slow search speeds when dealing with large datasets and a less-than-ideal user interface. BisTrack's strength lies in its industry-specific functionality, making it a good fit for businesses in the lumber and building materials sector. Its ability to handle the complexities of this industry, coupled with its robust reporting and analytics features, provides users with valuable insights into their business operations. However, its technical glitches and less-than-stellar customer support might give some potential users pause. Ultimately, BisTrack seems best suited for mid-to-large-sized building material suppliers and distributors who can dedicate the necessary IT resources to maximize its potential and navigate its quirks.

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