Microsoft Dynamics GP vs BisTrack

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Our analysts compared Microsoft Dynamics GP vs BisTrack based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Microsoft Dynamics GP Software Tool
BisTrack Software Tool

Product Basics

Microsoft Dynamics GP is a versatile solution, well-suited for companies seeking to connect supply chain workflows with tasks such as financial management and human resources management. It offers a range of features, with the option to add on integrations with third-party offerings or implement advanced packages to further increase its functionality.

It helps free up employee time to focus on other tasks through its automation of processes such as the generation of receivables, the creation of purchase orders and the direct deposit of employee pay to bank accounts. Available on-premise or in the cloud.
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BisTrack serves building material suppliers, distributors and metal service facilities. It offers swift open order, order history and payment history access. Merge KPI dashboards for manager and owner assessments.

Top features include sales management, financial management, customer management, eCommerce, mobility and analytics. It offers 24/7 quote, order and billing access for contractors. Garner delivery proofs and supervises critical metrics.
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Product Assistance

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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Actionable Insights: Access role-specific information from charts and graphs. Prebuilt dashboards and reports help gain valuable data and make information sharing easy through included collaboration tools. 
  • Customizable Interface: High customization capability and add-on modules support advanced distribution and human resources tools. Select which features to have integrated to create a specific, need-oriented program. 
  • Centralize Finances: Centralize finances and streamline processes such as the generation of receivables information. 
  • Maintain Top Talent: Control the employee lifecycle from the time staff members are recruited until the time they elect to retire. Includes direct deposit for payroll, time and expense management and employee profiles. 
  • Automate Order Processing: Expedite order fulfillment through a purchase order generator, inventory stock monitoring capabilities, sales order processing and more. 
  • Improve Efficiency: Creating a clear visualization of the supply chain and automating processes such as purchase order creation helps free up time for other tasks. 
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  • Implement Role-Based Dashboards: Utilize role-based metrics and time-sensitive data to boost employee focus and productivity. 
  • Showcase Expenditures: Access essential fees to exhibit retail and bargained client segment costs in real time to avoid assumptions. 
  • Rapid Inventory Counting: Count stock items and available merchandise digitally and in real time to avoid manual auditing and human errors. 
  • Prompt Delivery Notifications: Receive swift notifications when clients make payments for better awareness. 
  • Construct Gear for Different Purposes: Develop component, product and protocol kits to manage expenses and facilitate tracking. 
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  • Financial Management: Includes: 
    •  Basic accounting functions such as a general ledger, accounts payable (AP) and accounts receivable (AR). 
    •  Bank reconciliation and fixed asset management. 
    •  Lockbox processing, which automatically inputs and applies customer payment information from a lockbox transaction file to generate accurate AR data. 
    •  Intercompany relationships, multidimensional analysis and AP management. 
  • Business Intelligence and Reporting: Dashboards and reports provide prebuilt analytics directly within the system. More than 400 Excel reports are connected, with the option to customize reports as well. Dashboards can be securely created and shared through Office 365 to analyze information. 
  • Supply Chain Management: Includes bill of materials management, inventory control and purchase order processing capabilities. Automatically generate purchase orders using actual sales, purchasing and inventory data. Track orders, quotes and invoices to speed up the sales process and enhance upsell opportunities. 
  • Human Resource Management:  
    •  HR practitioners can recruit and retain talent through performance evaluation, customized hiring options and pay rate development. 
    •  Payroll can be directly deposited in employee bank accounts through an automated clearing house (ACH) file, with payment data automatically entered to the general ledger through a turnkey solution. 
    •  Supports payroll functionality for companies in the United States and Canada. 
  • Configuration and Development: The service-based architecture integrates with a variety of modules and programs. 
    •  Offers an extended pack and an extended human resources and payroll module to further scope of customization. 
    •  Includes a PTO manager, benefits management and enrollment. 
    •  Offers returns management, materials requirements planning, project accounting and preventive maintenance. 
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  • Inventory Management: Provides real-time tracking of inventory levels, helping businesses maintain optimal stock levels and reduce carrying costs.
  • Order Processing: Streamlines the order entry process with automated workflows, ensuring accuracy and efficiency from order creation to fulfillment.
  • Customer Relationship Management (CRM): Integrates customer data and interactions, enabling personalized service and targeted marketing efforts.
  • Financial Management: Offers comprehensive financial tools, including accounts payable, accounts receivable, and general ledger functionalities, to manage company finances effectively.
  • Reporting and Analytics: Delivers robust reporting capabilities with customizable dashboards and real-time data insights to support informed decision-making.
  • Mobile Access: Allows users to access key functionalities from mobile devices, facilitating remote work and on-the-go management.
  • Supplier Management: Enhances supplier relationships by providing tools for tracking supplier performance, managing contracts, and optimizing procurement processes.
  • Sales Management: Supports the sales process with features like quote generation, sales order tracking, and customer history analysis.
  • Warehouse Management: Improves warehouse operations with tools for managing stock locations, picking, packing, and shipping processes.
  • Point of Sale (POS): Integrates POS systems for seamless retail transactions, inventory updates, and customer data synchronization.
  • Job and Project Management: Facilitates project planning, tracking, and costing, ensuring projects are completed on time and within budget.
  • EDI Integration: Supports Electronic Data Interchange (EDI) for efficient and accurate exchange of business documents with trading partners.
  • Document Management: Centralizes document storage and retrieval, making it easy to manage and access important business documents.
  • Security and Compliance: Ensures data security and regulatory compliance with robust access controls and audit trails.
  • Customization and Scalability: Offers flexible customization options to tailor the system to specific business needs and scalable architecture to support growth.
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Product Ranking

#51

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#120

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ERP Software

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User Sentiment Summary

Good User Sentiment 627 reviews
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75%
of users recommend this product

Microsoft Dynamics GP has a 'good' User Satisfaction Rating of 75% when considering 627 user reviews from 5 recognized software review sites.

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4.6 (11)
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3.6 (252)
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3.9 (121)
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4.4 (41)
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3.7 (202)
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Synopsis of User Ratings and Reviews

Comprehensive Solution: It’s an all-in-one accounting and HR tool with payroll, inventory, supply chain, payables, receivables and other capabilities, as all reviews on this aspect indicate.
User Support: More than 70% of reviews on this feature suggest that customer support is fairly prompt and effective.
Ease of Use: According to 75% of reviews on this aspect, it has an easy-to-use and navigable interface.
Excel Integration: Data and reports are easy to import or export to Excel, as it’s closely integrated with the system, as all reviews on the topic state.
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Data Customization: Users can tailor data searches, reports, and dashboards to fit their specific needs.
Real-Time Insights: The software provides real-time insights into business performance, allowing for better decision-making.
Document Scanning: BisTrack allows users to scan and attach documents to orders, improving organization and accessibility.
Inventory Tracking: The platform excels at tracking inventory turns and provides a comprehensive view of product movement.
Order Management: BisTrack keeps all order-related information centralized and easily accessible, streamlining order processing.
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Bugs and Glitches: As 100% of reviews about these drawbacks indicate, users have experienced bugs and glitches, and it hangs while loading big reports sometimes.
Learning Curve: It’s difficult to adapt and learn for new users, say all reviews referencing the learning curve.
Multiple Functions: It’s unsuitable and cumbersome to use for companies that handle multiple functions, as there are a lot of windows to access and manage, according to all reviews on this feature.
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Performance Issues: Users experience slowdowns when multiple users perform actions like posting invoices concurrently.
Integration Challenges: While BisTrack integrates with other software, its complexity can lead to errors, demanding experienced users for troubleshooting.
Slow Search Functionality: Searching for information within BisTrack, especially with large data volumes, can be slow and inefficient.
Customer Support Delays: Users report slow response times from BisTrack customer support, causing delays in issue resolution.
User Interface Issues: The user interface is considered outdated and clunky, with issues like difficulty in reprinting statements.
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Microsoft Dynamics GP is a comprehensive solution and offers multiple functions for HR, financial accounting, supply chain management and more. It provides smooth integration with Excel, and an option for additional add-ons. Their customer support team is quick and effective at resolving any issues that users may come across. It’s also user-friendly and easy to navigate. However, new users may experience a sharp learning curve, which is common for a software that delivers features to cover so many business functions. Occasional glitches and bugs, including slowing down when loading large reports, are other downsides that users cite. In short, SMBs looking for a tool with extensive features to manage diverse business processes may find it a good choice.

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User reviews from the last year reveal a mixed bag. While BisTrack may not be winning any popularity contests, it does offer some notable strengths. Users have highlighted its ability to efficiently manage large data volumes and its seamless integration with other software, particularly Microsoft Dynamics GP for comprehensive dashboard reporting. For instance, one user praised BisTrack for streamlining their three-way matching process, making it a "much more seamless part of the overall operation." However, BisTrack also has its fair share of drawbacks. Users have reported performance hiccups when multiple users try to post invoices at the same time. The software's integration with other systems, while generally considered a plus, can sometimes lead to errors that require skilled personnel to troubleshoot. Additionally, some users have expressed frustration with slow search speeds when dealing with large datasets and a less-than-ideal user interface. BisTrack's strength lies in its industry-specific functionality, making it a good fit for businesses in the lumber and building materials sector. Its ability to handle the complexities of this industry, coupled with its robust reporting and analytics features, provides users with valuable insights into their business operations. However, its technical glitches and less-than-stellar customer support might give some potential users pause. Ultimately, BisTrack seems best suited for mid-to-large-sized building material suppliers and distributors who can dedicate the necessary IT resources to maximize its potential and navigate its quirks.

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