SAP Business One vs Infor M3

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Our analysts compared SAP Business One vs Infor M3 based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

SAP Business One Software Tool
Infor M3 Software Tool

Product Basics

SAP Business One is a comprehensive ERP application that helps users manage all aspects of their business affordably. It supports inventory, accounting and financials, project management, purchasing, sales, customer service, operations and human resources. SAP Business One is easy to implement and scales with users’ businesses. It streamlines processes, gives insight and supports better decision making to drive growth and profitability.

SAP Business One runs on both Microsoft SQL and SAP HANA servers, allowing users to choose whichever suits them. Users can take advantage of functionalities, processes and best practices designed for specific industries with inclusions for small and mid-size organizations. They can align all the aspects of their operations to match the needs of modern customers. They can also predict, plan and streamline demand to deliver the goods shoppers want.

Pros
  • Affordable
  • Scalable
  • User-friendly
  • Integrations
  • Mobile access
Cons
  • Limited reporting
  • Customization needs coding
  • Lack of advanced features
  • Limited industry focus
  • Complex migration path
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Infor M3 is a cloud-based enterprise resource planning solution for medium and large global distributors, manufacturers and after-sales service providers. It helps manage complex, mixed-mode value chains and distribution-intensive environments. It provides exceptional user experiences, flexible implementation options and industry-relevant capabilities in a multi-country, multi-site and multi-company environment. Organizations can adapt to industry trends, business models and boost their business’s growth. It has deep capabilities in chemicals, distribution, equipment, fashion and food and beverage industries.

It provides on-demand computing with industry-specific capabilities to provide customer service. It is deployed on Amazon Web Services, providing service at low costs with a secure environment. It is available in 23 languages and supports local requirements for 42 countries.

To explore other popular solutions that Infor offers, visit our Infor company page.
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$99/User, Monthly
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$10,000/User, Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • User-Friendly Interface:  Gives users a single view of all verticals, applications and locations for complete control.  
  • Integrated and Customizable: Its integrated solution captures critical business data. Gives employees actionable insights they can spread across the company.  
  • Total Control over Finances:  Provides users with a set of tools to streamline and manage their financial operations. Automates daily accounting tasks like journal entries, maintaining general ledgers and supporting multi-currency transactions and tax calculations.  
  • Helps Create Customer Loyalty: Has tools to manage and streamline the sales process and customer lifecycle. Integrated capabilities give a complete view of customers and prospects, letting users increase sales and customer satisfaction.  
  • Increases Margins: Takes a systematic approach to the procurement process, from requesting and receiving vendor quotes to creating purchase requests and processing payments.  
  • Increased Transparency: Informs users about inventory, item location and inbound and outbound shipments. Assign value to inventory using multiple costing standards, track transfers and monitor stock levels, providing increased transparency into stocks and inventory.  
  • Generate Timely Reports: Reporting and analytical tools like SAP Crystal Reportsgather data from different sources to generate accurate and timely reports. Allows users to choose from multiple report formats.  
  • Make Better Decisions: Access pre-defined dashboards to accelerate decision making. Use custom-designed queries and forms to define exchange rates, authorization parameters, import and export functions for data and email.  
  • Provides Visibility: Captures critical information across all verticals like operations, sales, finance and customers and makes it available across the company. Integrate data into one system, eliminating double entries and related errors. Supports workflow-based alerts that prompt automatic responses.  
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  • Flexible and Scalable: Meets the needs of users’ businesses with high computing power and scalability for resources.  
  • Security: Supported by Amazon Web Services, making it secure with very low downtimes.  
  • Global Solution: Provides global financial visibility. It has multi-company, multi-site, multi-currency, multi-country and multi-language capabilities. Available in 23 languages and has support for 46 countries.  
  • Supports Core Business Processes: Supports customer sales, financial management, manufacturing, supply chain planning and execution, procurement management and service, rental and equipment management.  
  • Supports Multiple Business Models: Supports complex business models for manufacturing, service, rental and distribution. Manages complex products and includes attribute-based and configured kits. It supports make-to-stock (MTS), configure-to-order (CTO) and make-to-order(MTO). Enables after-sales service and multi-channel sales.  
  • Easy-to-Use User Interface: Creates role-based and personalized home pages. It also supports business collaboration with the help of alerts and workflows. Accessible via multiple devices and browsers.  
  • Low Total Cost of Ownership: Has a shared infrastructure that lowers users' total cost of ownership by lowering operating expenses, reducing implementation costs and time and removing the need for on-premise maintenance.  
  • No More Upgrades: Maintained in the cloud, removing the need for upgrades that on-premise software requires.  
  • Access to Innovation: Adds new functions regularly, and lets users try them out in a test environment before including the feature in their production environment.  
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  • Financial Management: Comes equipped with tools designed for financial operations to reduce errors, improve margins and support profit-oriented decision making.  
    • Accounting: Automates key accounting processes like accounts receivable, journal entries and accounts payable.  
    • Controlling: Control budgets, track fixed assets and cash flow and oversee project costs efficiently and accurately.  
    • Fixed Asset Management: Manage fixed assets virtually, removing the need for manual data entry.  
    • Banking and Reconciliation: Process payments, reconciliations and bank statements quickly through multiple methods like cash, checks and bank transfers.  
    • Financial Analysis and Reporting: Improve audit review and planning processes by creating customized and standard reports supported by real-time data.  
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  • Chemicals: Has a suite of offerings specifically for the chemicals industry.  
    • Allows for the planning of by-products and co-products.
    • Lets users optimize their formulas.
    • Supports traceability and quality management protocols.
    • Has templates to manage regulatory compliance.
    • Has features for tank liquid management.
  • Distribution: Has features of support end-to-end distribution management.  
    • Supports order fulfillment across multiple channels.
    • Provides support for rebate management and value-added services.
    • Helps with warehouse, inventory and transportation management.
    • Supports traceability and lot-allocation.
  • Equipment:  Supports the entire equipment lifecycle with relevant features.  
    • Supports pricing, discounts, quoting and complex configuration.
    • Lets users forecast for replacements.
    • Also helps with mobile field service and rental management.
    • Helps users deliver, move and pick-up equipment.
  • Fashion: Handles inventory for fashion industries.  
    • Handles both style and not-in-style items.
    • Lets users sort by flexible style, fit, color and size matrix by product.
    • FSupports lot tracking for ethical sourcing.
    • Gives users support for kitting and pre-packs.
    • Supports automated planning, forecasting and assortments.
  • Food and Beverage: Supports the following features in the food and beverage.  
    • Provides visibility to raw materials and ingredient inventory.
    • Also provides traceability from the start to the end of the product life cycle.
    • Helps in producing scheduling and planning.
    • Helps users manage seasonality and shelf-life.
    • Provides guidance on regulatory compliance.
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Product Ranking

#2

among all
ERP Software

#35

among all
ERP Software

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Analyst Rating Summary

72
73
94
78
0
62
82
69
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Project Management
Inventory Management
Finance and Accounting
Analytics and Reporting
Procurement
Inventory Management
Finance and Accounting
Project Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SAP Business One
Infor M3
+ Add Product + Add Product
Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 94 0 82 96 60 99 61 88 93 100 65 17 35 78 62 69 93 74 99 78 81 70 87 57 74 73 0 25 50 75 100
94%
0%
6%
76%
6%
18%
0%
0%
100%
14%
71%
15%
82%
0%
18%
73%
0%
27%
96%
4%
0%
91%
4%
5%
58%
0%
42%
58%
25%
17%
100%
0%
0%
100%
0%
0%
56%
6%
38%
78%
6%
16%
83%
0%
17%
83%
0%
17%
90%
0%
10%
70%
0%
30%
100%
0%
0%
91%
0%
9%
67%
0%
33%
56%
11%
33%
17%
0%
83%
67%
17%
16%
32%
0%
68%
64%
9%
27%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

71%
0%
29%
57%
0%
43%

User Sentiment Summary

Great User Sentiment 416 reviews
Good User Sentiment 151 reviews
83%
of users recommend this product

SAP Business One has a 'great' User Satisfaction Rating of 83% when considering 416 user reviews from 5 recognized software review sites.

78%
of users recommend this product

Infor M3 has a 'good' User Satisfaction Rating of 78% when considering 151 user reviews from 6 recognized software review sites.

4.7 (14)
3.3 (1)
4.2 (128)
3.8 (54)
n/a
4.37 (30)
4.2 (108)
4.3 (24)
4.0 (2)
4.1 (15)
4.0 (164)
3.0 (27)

Synopsis of User Ratings and Reviews

User Friendly: The system is easy to use and intuitive, as noted by approximately 85% of users who mention the system’s usability.
Functionality: SAP Business One offers a robust suite of successful business management tools, as reported by 80% of the users who mention the product’s functionality.
Customizations: About 70% of users noted that this system is easy to customize as per their business’s needs.
Integrations: Available integrations help add value to the base product, as reported by 85% of reviewers who mention integrations.
Implementation: The physical implementation process is not quite up to the mark, and takes a lot of time to implement, according to 64% of reviewers who mention implementation.
Reporting: Nearly 73% of the users who mention the reporting feature said it is very useful and provides helpful insights.
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User Friendly: The system is easy to use and intuitive, as noted by approximately 91% of users who mention the system’s usability.
Functionality: Infor M3 offers a robust suite of successful project management tools, as reported by 92% of the users who mention the product’s functionality.
Collaborative: About 95% of users noted that this system helps bridge the gaps between remote teams and quickly coordinate users.
Integrations: Available integrations help add value to the base product, as reported by 100% of reviewers who mention integrations.
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Cost: Nearly 90% of users who mentioned cost reported that SAP Business One needs to be implemented by an experienced developer, and if the implementation is not done properly, it leads to additional costs. Users say that they charge for things that are a part of the setup package.
User Interface: About 88% of users who mentioned the platform’s interface noted that it was not very easy to navigate.
Learning Curve: The learning curve is quite steep and can be difficult according to 95% of reviewers who mention learning how to use this software.
Support: Support for the system can be slow, with some users noting that their support can be expensive and time-consuming, as reported by 50% of users who mention support.
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User Interface: About 66% of users who mentioned the interface noted that it is old and needs a redesign.
Implementation: The physical implementation process misses the mark, and can be difficult according to 77% of reviewers who mention implementation.
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SAP Business One receives mixed reviews, praised for its user-friendly interface and scalability but criticized for limited reporting and customization options. Users appreciate its intuitive design and ability to grow alongside their businesses, often citing its "smooth implementation" and "ease of use for non-technical staff." However, some lament the "lack of advanced features" compared to competitors like NetSuite and Acumatica, wishing for more robust reporting and analytics capabilities. One user shared, "It's great for basic tasks, but for in-depth analysis, I need something more powerful." Customization is another point of contention. While some users find the built-in tools sufficient for their needs, others feel limited by the "dependence on coding for complex modifications." This can be a deal-breaker for businesses with unique workflows or niche requirements. One reviewer, comparing SAP Business One to Acumatica, commented, "Acumatica offers more flexibility and customization options without needing to involve developers." Despite its limitations, many users commend SAP Business One's mobile access and industry-specific add-ons. The ability to access data and manage tasks on the go is a major plus for businesses with mobile workforces. Additionally, the availability of industry-specific modules, like those for manufacturing or retail, caters to specific needs and streamlines processes. One user, running a manufacturing business, stated, "The SAP Business One add-on for inventory management has been a game-changer for us, allowing us to track stock levels and optimize production in real-time." Overall, SAP Business One is a viable option for small and mid-sized businesses seeking a user-friendly and scalable ERP solution. However, its limitations in reporting, customization, and advanced features might pose challenges for businesses with complex needs or those looking for in-depth data analysis. Carefully evaluating your specific requirements against the strengths and weaknesses of SAP Business One and its competitors will help you determine if it's the right fit for your growing business.

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Infor M3 provides a full-suite ERP solution that ranks high on usability and functionality. Some users think that documentation would make the tool easier to use. It supports multi-lingual and multi-currency operations. Most users think it lets them customize the tool according to their requirements. Also, a few users find it difficult to learn and get used to. Support is prompt. It is highly configurable, but a consultant may be required to implement it.

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