Our analysts compared SAP ERP vs Dynamics 365 ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
SAP ERP is a cloud or on-premise ERP system. It supports financial, order and production management. Centralized data management makes accessing insights and sharing information easy.
Notable features include task automation, data visualization, HR management and budget development. Its powerful functions and scalability make it popular among users. However, some find the initial setup and maintenance costs high.
Pricing varies based on the modules, number of users and deployment choice.
Dynamics 365 ERP is a suite of cloud-based applications designed to optimize key functions such as finance, supply chain management, project operations, human resources, sales and customer service.
According to our data, it stands out in Customer Relationship Management (CRM) and Finance and Accounting in our product directory. It also delivers 81% of essential features out of the box, ensuring robust functionality. Its modular structure allows growing businesses to select and customize components to match specific needs.
Users praise Dynamics 365 ERP for its seamless CRM and ERP integration that simplifies workflows, enhances collaboration, and provides actionable insights through advanced analytics and AI-powered tools.
Dynamics 365 ERP offers a 30-day free trial for a few of the apps within the ERP suite. Pricing depends on the selected modules, user licenses and deployment options. For example, Dynamics 365 Business Central’s standard license costs about $70 per user per month, while Dynamics 365 Finance and Operations starts at $210 per user per month for a full license.
Implementation costs vary widely, from $16,000 for smaller projects to over $1,000,000 for large-scale deployments. Ongoing support and maintenance fees depend on service agreements with Microsoft or its certified partners. To ensure the best fit, you should evaluate your needs and consult a Microsoft partner for tailored recommendations.
Our Research Process for Dynamics 365 ERP
A 30-day free trial is available for only a handful of the 10 apps that make up the ERP suite, and only one trial can be active at a time. Due to these limitations, I felt that a trial wouldn’t provide a comprehensive end-user experience to fully evaluate the suite.
Instead, I relied on their user reviews, product demo videos, detailed documentation, and success stories to explore the software’s strengths and unique features.
among all ERP Software
SAP ERP has a 'great' User Satisfaction Rating of 83% when considering 1028 user reviews from 5 recognized software review sites.
Dynamics 365 ERP has a 'great' User Satisfaction Rating of 85% when considering 8415 user reviews from 4 recognized software review sites.
SelectHub research analysts have evaluated Dynamics 365 ERP and concluded it earns best-in-class honors for Customer Relationship Management and Finance and Accounting.
SAP ERP is a powerful enterprise resource planning (ERP) system lauded for its robust functionality, extensive customization options and impressive data management capabilities.However, drawbacks are also evident. Reviewers find the user interface to be unintuitive and difficult to learn. Additionally, the high cost is a major hurdle, with users acknowledging its expensiveness, despite mentioning a strong return on investment (ROI).On the plus side, users appreciate its ability to handle various business tasks. A majority consistently praise configurations and data storage tools.Setting up the system can be long and complex, requiring extensive training. These factors limit SAP ERP’s appeal to large enterprises that have the resources to overcome these challenges. For smaller businesses, exploring alternative ERP systems with a more user-friendly interface and lower cost might be a better fit.
Microsoft Dynamics 365 ERP is a suite of applications designed to help growing businesses manage Enterprise Resource Planning alongside CRM. After exploring user reviews, product demos, documentation and success stories, here’s what stood out:Its seamless integration with Microsoft tools like Power BI, Power Automate, and Teams improves productivity through better data visualization, automated workflows, and collaboration.For instance, Belgotex1, a global carpet manufacturer, faced challenges with outdated, disconnected systems. Critical data was scattered, and collaboration between departments was hindered. By implementing Dynamics 365 alongside Power Apps, Power Pages, Power BI and Microsoft Fabric, they unified operations and empowered employees to address these inefficiencies.Its modular structure is another major strength. It consolidates various processes into a single system, reducing data silos and improving collaboration across departments.Pricing is flexible and varies by application and licensing type. You should carefully assess your specific needs to determine the best solution.Another strong feature that stood out to me is its ability to automate repetitive tasks. It reduces manual errors and frees up time for more strategic activities. Customization options further improve its value, allowing you to tailor the system to your unique requirements. However, some users have reported challenges, including a learning curve for beginners, implementation hurdles and occasional performance issues.Overall, Dynamics 365 ERP is a versatile solution for businesses aiming to integrate operations across departments. With its robust features, AI-powered tools, and seamless integration with other Microsoft products, it stands out as a compelling choice for businesses looking to boost efficiency and drive growth.
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