SAP ERP vs SyteLine

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Our analysts compared SAP ERP vs SyteLine based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

SAP ERP Software Tool

Product Basics

SAP ERP is a cloud or on-premise ERP system. It supports financial, order and production management. Centralized data management makes accessing insights and sharing information easy.

Notable features include task automation, data visualization, HR management and budget development. Its powerful functions and scalability make it popular among users. However, some find the initial setup and maintenance costs high.

Pricing varies based on the modules, number of users and deployment choice.

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SyteLine, by Infor Inc., is enterprise resource planning (ERP) software. It can handle various production models, including make-to-stock, make-to-order, engineer-to-order and assemble-to-order. Core functions also include financials, inventory management, production planning, supply chain management and customer relationship management.

Recent reviews are positive about this flexibility. You can choose between on-premise, private cloud or cloud-based deployment options. Scalability is another major advantage. The system adapts as your business grows, making it a suitable solution for companies of various sizes.

Advanced features like production scheduling, shop floor control, quality management and regulatory compliance tools enhance visibility and control. SyteLine is particularly well-suited for companies with complex manufacturing processes, diverse product lines, and demanding customer requirements.

SyteLine offers a subscription-based model, starting at $200 per user per month. The final price depends on factors like the number of users, deployed modules and chosen deployment options.

To explore other popular solutions that Infor offers, visit our Infor company page.

Pros
  • Robust features
  • Scalable
  • Easy to use
  • Advanced production scheduling
  • Shop floor control
Cons
  • Customization challenges
  • Integration challenges
  • Occasional performance issues
  • Mid-range price
  • Subscription fees
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$10,000 Annually, Quote-Based
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Tailored to your specific needs
$200/User, Monthly
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Tailored to your specific needs
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Android
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Product Assistance

Documentation
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Live Online
Videos
Webinars
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Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Centralize Data: Get a unified view of multiple business processes. Improve data accuracy, collaboration, reporting and data-driven decision-making.
  • Improve Efficiency: Automate routine tasks so employees can focus on strategic work. Connect workflows like data extraction and customer account management to reduce errors and boost productivity.
  • Ensure Accessibility: Deploy the system on-premise or through the cloud. Track processes and interactions on the go with mobile solutions.
  • Support Globalization: Manage international operations and multiple locations. Adapt to international laws, regulations, languages and currencies.
  • Reduce Bottlenecks: Use advanced analytics to track operations. Take quick action based on identified trends and hindrances.
  • Scale as Required: Access tools for industry-specific needs. Add modules to extend functionality and support growth.
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  • Boost Visibility and User Experience: Design, sell, and manage unique products with order management, customer relationship management (CRM), project and resource management, markup visibility and electronic collaboration tools. 
  • Optimize the Supply Chain: Improve visibility across the supply chain and reduce costs with robust capabilities that enable better sourcing and procurement, inventory management, and shipping and receiving. 
  • Reduce Operations Complexity: Facilitate productivity, planning and production to improve quality while reducing costs with quality management capabilities, advanced planning and scheduling, repetitive manufacturing tools, asset maintenance and more. 
  • Expand Service Revenues: Manage and deliver superior service by leveraging real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools. 
  • Support Digital Transformation: Leverage superior integration, extensibility, collaboration, analytics and mobile capabilities to drive digital transformation and compete in Industry 4.0. 
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  • Financial Management: Track accounts receivable and payable. Create financial statements and reports for analysis and regulatory compliance. Analyze profitability and manage costs. Use scenario simulations, deep insights and financial data to create confident financial plans.
  • Manufacturing: Manage manufacturing operations and ensure production quality with built-in quality control. Get real-time shop floor updates and detect issues quickly. Support multiple manufacturing modes like discrete, process, kanban and just-in-time.
  • Production Engineering: Design production workflows based on BOMs, routings and work centers. Manufacture customized products by supporting agile manufacturing.
  • Asset Management: Establish measurement points, record data and manage critical asset information throughout its lifecycle. Schedule regular inspections, servicing and asset upkeep.
  • Sales Management: Use AI-based tools to create, confirm and fulfill orders. Manage customers with automated billing and financial accounting tools. Get sales performance and customer behavior insights to support strategies.
  • Supply Chain Management: Use goods movement control, inventory and warehouse management tools to support global supply chains and mitigate risk. Review stock levels, freight services and multi-modal routes.
  • Procurement: Manage material procurements, approvals, legal standards and supplier relationships. Use forecasted production data and spending records to get better prices.
  • Project Management: Design projects with defined billing plans, resources, price rates and profitability reports. Track work-in-progress and estimate revenues at every step.
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  • Operation and Supply Chain Management: Enable better sourcing and procurement, inventory management, and shipping and receiving. Collaborate with vendors over a secure supplier portal. Regularly verify physical inventory levels to ensure accuracy.
  • Project Management: Access a single interface that provides a unified location to manage all projects and resources. Includes a defined task and resource structure, defined invoice milestones and revenue recognition, and quick cost-and-schedule-variance identification.
  • Advanced Planning and Scheduling (APS): Use demand forecasting tools to predict customer needs and track materials availability to ensure sufficient raw materials are always in stock. Use APS tools with mixed mode support for engineer-to-order, configure-to-order, highly repetitive, process and service-based manufacturing.
  • Shop Floor Management: Manage production activities on the factory floor in real time. Create, track and manage work orders associated with specific production runs. Track labor with visibility of employee time spent on different production tasks.
  • Purchase Orders and Requisitions: Generate purchase orders automatically based on purchase requisitions and approved vendor information. Manage communication with suppliers and track purchase order status.
  • Service Management: Manage and deliver tailored service with real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools.
  • Industry 4.0 Integration: Connect with internet-of-things (IoT) devices on the factory floor to gather accurate data on machine performance, environmental conditions and other factors. Automate production processes based on real-time insights.
  • Collaboration Portals: Improve collaboration with customers, vendors and resellers with easy-to-use portals that provide quick access to data that users care about.
  • Financial Management: Coordinate production operations with financial and costing operations. Capabilities include:
    • Accounts payable and receivable can automatically input and calculate payments.
    • Tax management to ensure financial compliance through various business stages.
    • Parametric and rule-based calculations to automatically calculate pricing for individual materials.
    • Ability to link purchases, work orders and customer orders to calculate profit margins.
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Product Ranking

#8

among all
ERP Software

#13

among all
ERP Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SAP ERP
SyteLine
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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 100 68 82 91 76 90 91 94 84 90 92 60 72 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 1028 reviews
Great User Sentiment 197 reviews
83%
of users recommend this product

SAP ERP has a 'great' User Satisfaction Rating of 83% when considering 1028 user reviews from 5 recognized software review sites.

81%
of users recommend this product

SyteLine has a 'great' User Satisfaction Rating of 81% when considering 197 user reviews from 5 recognized software review sites.

4.8 (13)
2.1 (2)
4.0 (521)
3.9 (54)
4.4 (174)
3.9 (66)
4.3 (26)
4.5 (53)
4.2 (294)
3.8 (22)

Awards

we're gathering data

SelectHub research analysts have evaluated SyteLine and concluded it earns best-in-class honors for Analytics and Reporting.

Analytics and Reporting Award

Synopsis of User Ratings and Reviews

Functionality: All reviewers who mentioned the functionality of SAP ERP explained the system as robust enough to manage all of their business processes.
Customization: Though there were some complaints concerning the need for IT assistance to develop customizations, 80% of users were impressed with the range of customization options.
Data Management: With extensive positive reviews mentioning data management, SAP ERP users are impressed with the data management and storage capabilities of the system.
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User Interface: With almost a 60% satisfaction rate amongst reviewers, SyteLine boasts a user-friendly interface and experience.
Functionality: According to 90% of reviewers, SyteLine provides robust functionality that can be managed and tailored to most business processes. Additionally, they provide industry-specific solutions so that users have the best fit for their business in terms of functionality.
Customization: Just over half of the reviewers who mentioned customization painted the process in a positive light. However, reviewers cautioned that extensive customization can lead to issues during system upgrades, but customizations are typically necessary to get the system to work with your business processes.
Robust Functionality: SyteLine offers a comprehensive suite of features covering core business processes like financials, inventory management, production planning, supply chain management and customer relationship management.
Scalability and Flexibility: SyteLine's adaptable architecture allows it to grow and evolve alongside your business, accommodating changing needs and expansion plans.
User-Friendly Interface: SyteLine's intuitive interface and design minimize training time and maximize user adoption, ensuring efficient and productive workflows.
Operational Efficiency: Streamlined processes, automated tasks, and integrated modules help eliminate manual data entry and duplication, optimizing resource allocation and boosting overall efficiency.
Enhanced Visibility and Control: Comprehensive dashboards and reporting tools provide real-time insights into key performance indicators, enabling informed decision-making and proactive problem-solving.
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User Interface: Nearly 70% of reviewers describe the user interface as non-intuitive and difficult to learn how to use.
Cost: 80% of reviewers said that SAP ERP is very expensive, though they also said they saw an impressive ROI before implementation, justifying the cost. The system is typically only affordable for large enterprises.
Performance: Just over 80% of reviewers mentioned that SAP ERP performs slowly and can be unstable.
Implementation: All reviews that mentioned implementation were negative, explaining that the process was long and complex. In addition, users must complete rigorous training throughout implementation to learn how to use the system.
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Support: Complaints relating to bad training documentation and unresolved issues yielded negative feedback in about 70% of reviews that mentioned SyteLine support.
BI and Reporting: Of the users who mentioned BI and reporting capabilities in their reviews, 66% expressed that SyteLine doesn’t offer sufficient out-of-box reports. They also mentioned that reports can be difficult to configure without IT support.
Navigation: Though the system is generally user-friendly, 63% of reviewers said that navigation can feel disjointed and non-intuitive, sometimes requiring multiple clicks to complete a simple transaction.
Customization Challenges: While SyteLine offers a comprehensive set of features, some users report difficulties in customizing the software to meet their specific needs and workflows. This can be particularly challenging for businesses with unique processes or requirements.
Integration Challenges: Integrating SyteLine with other business applications can be complex and require significant technical expertise. This can lead to delays and additional costs during implementation.
Occasional Performance Issues: Some users have experienced occasional performance issues, such as slow response times and system crashes. These issues can disrupt workflows and impact productivity.
Mid-Range Price: SyteLine falls within the mid-range price bracket for ERP solutions, which may be too expensive for small businesses or those with limited budgets. Additionally, the subscription-based pricing model can be a significant ongoing expense for some businesses.
Limited Reporting Capabilities: While SyteLine provides standard reports, some users report that the built-in reporting capabilities are limited and lack customization options. This can make it challenging to generate specific reports needed for analysis and decision-making.
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SAP ERP is a powerful enterprise resource planning (ERP) system lauded for its robust functionality, extensive customization options and impressive data management capabilities.However, drawbacks are also evident. Reviewers find the user interface to be unintuitive and difficult to learn. Additionally, the high cost is a major hurdle, with users acknowledging its expensiveness, despite mentioning a strong return on investment (ROI).On the plus side, users appreciate its ability to handle various business tasks. A majority consistently praise configurations and data storage tools.Setting up the system can be long and complex, requiring extensive training. These factors limit SAP ERP’s appeal to large enterprises that have the resources to overcome these challenges. For smaller businesses, exploring alternative ERP systems with a more user-friendly interface and lower cost might be a better fit.

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User reviews of Infor SyteLine paint a mixed picture, highlighting strengths and weaknesses.On the plus side, many users praise its robust functionality and scalability. Users particularly note that it can manage core business functions like finance, inventory, production, and customer management well and adjust to changing needs. This could be a major plus for businesses with ambitious plans.New to ERP systems? Many reviews suggest SyteLine's interface is intuitive and easy to learn, minimizing training time and getting teams up and running quickly. Streamlined workflows and automated tasks are also highlighted as efficiency boosters, improving resource allocation.Additionally, real-time insights and comprehensive reporting are popular among many users. Reviews expressed real-time insights on job shop visibility, equipment and stocks, allowing them to address potential issues before they snowball.Now, let’s consider some potential challenges. Some users express frustration with customization and integration challenges, finding it difficult to tailor the software to their specific requirements and connect it with other apps. This issue could be a deal-breaker if your business has unique workflows or relies heavily on specific integrations.There are occasional mentions of slow response times and system crashes. This problem can be disruptive and impact productivity, so consider your tolerance for such occurrences.Compared to similar products, SyteLine has a steeper learning curve but ultimately offers a more powerful and feature-rich experience. While reviewers note that it's user-friendly overall, they also report that the initial setup can be more complex than with options like Sage X3 or Epicor ERP.The mid-range price point can also deter small businesses with limited budgets. Others may find the subscription model less attractive than perpetual licensing options available in other solutions.Here’s our verdict: SyteLine is a powerful and versatile ERP system that’s well-suited for mid-sized businesses with complex processes and a desire for robust functionality. However, its customization and integration challenges, occasional performance issues and mid-range price are worth considering. Carefully weigh the pros and cons against your specific needs and budget before committing.

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