SAP ERP vs Workato

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Our analysts compared SAP ERP vs Workato based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

SAP ERP Software Tool

Product Basics

SAP ERP is a cloud or on-premise ERP system. It supports financial, order and production management. Centralized data management makes accessing insights and sharing information easy.

Notable features include task automation, data visualization, HR management and budget development. Its powerful functions and scalability make it popular among users. However, some find the initial setup and maintenance costs high.

Pricing varies based on the modules, number of users and deployment choice.

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Workato is a cloud-based automation and integration platform that automates tasks. It doesn’t require any coding and uses machine learning and patent technology to create and implement automation. Integrate apps and automate business workflow without compromising on security and governance. The secure services manage complex business logic, multi-step tasks and conditional actions, which users can do without creating scripts. Businesses perform enterprise-level integration and process automation with AI. From sales, support to marketing, it offers integration for numerous applications. It’s designed to scale and minimize operating costs and expenses significantly.
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$10,000 Annually, Quote-Based
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Tailored to your specific needs
$17,500 Annually
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Centralize Data: Get a unified view of multiple business processes. Improve data accuracy, collaboration, reporting and data-driven decision-making.
  • Improve Efficiency: Automate routine tasks so employees can focus on strategic work. Connect workflows like data extraction and customer account management to reduce errors and boost productivity.
  • Ensure Accessibility: Deploy the system on-premise or through the cloud. Track processes and interactions on the go with mobile solutions.
  • Support Globalization: Manage international operations and multiple locations. Adapt to international laws, regulations, languages and currencies.
  • Reduce Bottlenecks: Use advanced analytics to track operations. Take quick action based on identified trends and hindrances.
  • Scale as Required: Access tools for industry-specific needs. Add modules to extend functionality and support growth.
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  • Ensure Data Security: Meet the highly-regarded data security and governance requirements like SOC2, HIPAA and GDPR. Prevent security issues with role-based access control. 
  • More Customer-Centric Engagement: Forecast spending, decide the budget and know how much to pay over time with a subscription model 
  • Keep Invaluable Technology: Integrate instead of replacing the on-premise technology or legacy system with the technology in the cloud. Gain access to and utilize data in new ways. 
  • Save Time: Keep the team in sync by providing data across different systems and apps. Save time by eliminating silos and free employees from having to switch between apps or manually entering info. 
  • Enhance Decision Making: Provide analysts with a high value of accurate data collected from numerous applications and synced with BI and analytics tools to help make better decisions. 
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  • Financial Management: Track accounts receivable and payable. Create financial statements and reports for analysis and regulatory compliance. Analyze profitability and manage costs. Use scenario simulations, deep insights and financial data to create confident financial plans.
  • Manufacturing: Manage manufacturing operations and ensure production quality with built-in quality control. Get real-time shop floor updates and detect issues quickly. Support multiple manufacturing modes like discrete, process, kanban and just-in-time.
  • Production Engineering: Design production workflows based on BOMs, routings and work centers. Manufacture customized products by supporting agile manufacturing.
  • Asset Management: Establish measurement points, record data and manage critical asset information throughout its lifecycle. Schedule regular inspections, servicing and asset upkeep.
  • Sales Management: Use AI-based tools to create, confirm and fulfill orders. Manage customers with automated billing and financial accounting tools. Get sales performance and customer behavior insights to support strategies.
  • Supply Chain Management: Use goods movement control, inventory and warehouse management tools to support global supply chains and mitigate risk. Review stock levels, freight services and multi-modal routes.
  • Procurement: Manage material procurements, approvals, legal standards and supplier relationships. Use forecasted production data and spending records to get better prices.
  • Project Management: Design projects with defined billing plans, resources, price rates and profitability reports. Track work-in-progress and estimate revenues at every step.
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  • Next-Gen iPaaS: Create visually intuitive integrations quickly and easily. Sync data from a single transaction to multiple rows in varied volumes and speed — real-time, scheduled or batch. Eliminate the challenges associated with infrastructure provisioning and capacity planning with cloud platforms. 
  • Modern RPA: Access dark data with screen scraping technology and use APIs for reliable interaction with modern systems. Provide the right tool for the right purpose with the correct mix of AI- and UI-based automation. Create support and maintenance automation and optimize resources.  
  • Enterprise Flow Automation: Go from integration to business automation by adding events and system actions. Ensure communication between multiple enterprise applications with various functions. 
  • Smart Data Pipeline: Minimize the complexities of APIs, capacity planning and infrastructure maintenance by importing data into warehouses like Snowflake or RedShift. Ensure dynamic throughput optimization and quickly adapt to source schema modifications  
  • Low Code API Management: Handle the complete life cycle of APIs with internal and external partners. Empower re-usability and decouple systems by creating microservices. Make sure the data is not compromised by selectively exposing data using APIs. 
  • Enterprise Chatbots: Create custom bots and provide a personalized experience to the customers with a low-code workbot platform. Build apps to enhance communication and directly complete tasks like assigning and escalating tickets and reviewing and approving the proposals. Make sure only authorized users take sensitive actions by authenticating them. 
  • Recipe IQ: Create integration and automation with the assistance of Machine learning algorithms. Transform the business for intelligent custom services and journeys.  
  • Digital Native Architecture: Enhance collaboration between businesses by creating and operating intelligent automation. Build integration recipes and automate tasks using recoverable transactions and auto-scaling. 
  • Audit Log: Enable users to keep track of significant events in chronological order. Keep a log of recipe jobs and every single step involved. Get complete transparency over the recent versions of the recipe. Go back to the older version to fix any problem or update to a new version without losing any data 
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Product Ranking

#8

among all
ERP Software

#48

among all
ERP Software

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User Sentiment Summary

Great User Sentiment 1028 reviews
Excellent User Sentiment 33 reviews
83%
of users recommend this product

SAP ERP has a 'great' User Satisfaction Rating of 83% when considering 1028 user reviews from 5 recognized software review sites.

94%
of users recommend this product

Workato has a 'excellent' User Satisfaction Rating of 94% when considering 33 user reviews from 1 recognized software review sites.

4.8 (13)
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4.0 (521)
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4.7 (33)
4.4 (174)
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4.3 (26)
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4.2 (294)
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Awards

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Workato stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Functionality: All reviewers who mentioned the functionality of SAP ERP explained the system as robust enough to manage all of their business processes.
Customization: Though there were some complaints concerning the need for IT assistance to develop customizations, 80% of users were impressed with the range of customization options.
Data Management: With extensive positive reviews mentioning data management, SAP ERP users are impressed with the data management and storage capabilities of the system.
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Extensive Pre-Built Connectors: Workato offers a wide range of pre-built connectors for popular applications, including those commonly used in ERP systems such as Salesforce, NetSuite, and SAP. This can save time and effort during integration projects.
Low-Code/No-Code Platform: The platform's visual interface and drag-and-drop functionality make it accessible to users with varying technical skill levels. This can empower business users to participate in integration projects and reduce reliance on IT departments.
Community & Support: Workato has an active user community and provides various support options, including documentation, tutorials, and a support portal. This can be helpful for users who need assistance with the platform.
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User Interface: Nearly 70% of reviewers describe the user interface as non-intuitive and difficult to learn how to use.
Cost: 80% of reviewers said that SAP ERP is very expensive, though they also said they saw an impressive ROI before implementation, justifying the cost. The system is typically only affordable for large enterprises.
Performance: Just over 80% of reviewers mentioned that SAP ERP performs slowly and can be unstable.
Implementation: All reviews that mentioned implementation were negative, explaining that the process was long and complex. In addition, users must complete rigorous training throughout implementation to learn how to use the system.
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Steep Learning Curve: Workato's interface can be overwhelming for new users due to its extensive features and functionalities. Effectively using the platform often requires significant time investment to learn its intricacies, which can be a barrier for teams seeking a quick and easy integration solution.
Pricing Structure: Workato's pricing model is based on the number of connectors and recipes used, which can lead to escalating costs as integration needs grow. This pricing structure may not be suitable for organizations with extensive integration requirements or those with unpredictable usage patterns.
Limited Error Handling: Workato's error handling capabilities have been a point of contention for some users. Troubleshooting errors can be challenging, and the platform's logging and debugging tools may not provide sufficient detail to effectively identify and resolve issues. This can lead to frustration and delays in integration processes.
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SAP ERP is a powerful enterprise resource planning (ERP) system lauded for its robust functionality, extensive customization options and impressive data management capabilities.However, drawbacks are also evident. Reviewers find the user interface to be unintuitive and difficult to learn. Additionally, the high cost is a major hurdle, with users acknowledging its expensiveness, despite mentioning a strong return on investment (ROI).On the plus side, users appreciate its ability to handle various business tasks. A majority consistently praise configurations and data storage tools.Setting up the system can be long and complex, requiring extensive training. These factors limit SAP ERP’s appeal to large enterprises that have the resources to overcome these challenges. For smaller businesses, exploring alternative ERP systems with a more user-friendly interface and lower cost might be a better fit.

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Workato has been making waves in the business world, but is it all it's cracked up to be? User reviews from the past year paint a picture of a powerful tool with some quirks. Workato shines with its ease of use; its drag-and-drop interface makes building workflows a breeze, even for non-techies. It also boasts impressive flexibility, connecting to a vast array of apps like Salesforce, Slack, and Workday, allowing businesses to automate tasks across their entire tech stack. However, some users find the initial setup a bit complex, and navigating the sea of available integrations can feel overwhelming. Compared to similar platforms like Zapier or Microsoft Power Automate, Workato stands out with its ability to handle more complex workflows and its focus on enterprise-level solutions. This makes it ideal for larger businesses with intricate processes and a need for robust automation capabilities. If you're a small business with simple automation needs, Workato might be overkill, but for larger organizations looking to streamline operations and boost efficiency, it's definitely worth considering.

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