SyteLine vs Dynamics 365 Finance

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Our analysts compared SyteLine vs Dynamics 365 Finance based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Dynamics 365 Finance Software Tool

Product Basics

SyteLine, by Infor Inc., is enterprise resource planning (ERP) software. It can handle various production models, including make-to-stock, make-to-order, engineer-to-order and assemble-to-order. Core functions also include financials, inventory management, production planning, supply chain management and customer relationship management.

Recent reviews are positive about this flexibility. You can choose between on-premise, private cloud or cloud-based deployment options. Scalability is another major advantage. The system adapts as your business grows, making it a suitable solution for companies of various sizes.

Advanced features like production scheduling, shop floor control, quality management and regulatory compliance tools enhance visibility and control. SyteLine is particularly well-suited for companies with complex manufacturing processes, diverse product lines, and demanding customer requirements.

SyteLine offers a subscription-based model, starting at $200 per user per month. The final price depends on factors like the number of users, deployed modules and chosen deployment options.

To explore other popular solutions that Infor offers, visit our Infor company page.

Pros
  • Robust features
  • Scalable
  • Easy to use
  • Advanced production scheduling
  • Shop floor control
Cons
  • Customization challenges
  • Integration challenges
  • Occasional performance issues
  • Mid-range price
  • Subscription fees
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Dynamics 365 Finance, a cloud-based Accounting ERP (Enterprise Resource Planning) software, streamlines financial operations for mid-sized to large organizations. It automates core accounting tasks like general ledger, payables, receivables, and project accounting, providing real-time financial insights. Its strengths lie in scalability, integration with other Microsoft products, and industry-specific features. Users praise its ease of use, reporting capabilities, and workflow automation. However, some find the initial setup complex and customization options limited. Pricing is subscription-based, tiered by modules and user count. It's pricier than basic accounting software but cost-effective compared to comprehensive on-premise solutions.

Pros
  • Real-time insights
  • Scalable & flexible
  • Integrates with MS tools
  • Automates workflows
  • Easy to use (reported)
Cons
  • Complex setup (initial)
  • Limited customization
  • Pricier than basic options
  • Reporting can be complex
  • Subscription-based
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$200/User, Monthly
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$480/User, Monthly
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Tailored to your specific needs
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Product Assistance

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Live Online
Videos
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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Product Insights

  • Boost Visibility and User Experience: Design, sell, and manage unique products with order management, customer relationship management (CRM), project and resource management, markup visibility and electronic collaboration tools. 
  • Optimize the Supply Chain: Improve visibility across the supply chain and reduce costs with robust capabilities that enable better sourcing and procurement, inventory management, and shipping and receiving. 
  • Reduce Operations Complexity: Facilitate productivity, planning and production to improve quality while reducing costs with quality management capabilities, advanced planning and scheduling, repetitive manufacturing tools, asset maintenance and more. 
  • Expand Service Revenues: Manage and deliver superior service by leveraging real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools. 
  • Support Digital Transformation: Leverage superior integration, extensibility, collaboration, analytics and mobile capabilities to drive digital transformation and compete in Industry 4.0. 
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  • Artificial Intelligence Data: Utilize Dynamics 365 Finance's AI-powered data tools to evaluate business health as well as boost financial controls, maximize cash flows, and develop and execute better business decisions. 
  • Budget Planning: Dwindle operation expenses and increase spending for businesses throughout various regions with the budget planning apparatus. 
  • Reduce Risks: Swiftly adjust to global and local financial regulations with a pliable standards-based chart of accounts and dimensions that permit users to effortlessly and properly superintend their financial operations. 
  • Power BI-Applicable: Initiate wiser, quicker actions and choices through the role-based workspaces that are embedded with Power BI's synergistic data visualization capabilities so users may examine KPIs with more depth as well as dive into transactions to overview the health of their business. 
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  • Operation and Supply Chain Management: Enable better sourcing and procurement, inventory management, and shipping and receiving. Collaborate with vendors over a secure supplier portal. Regularly verify physical inventory levels to ensure accuracy.
  • Project Management: Access a single interface that provides a unified location to manage all projects and resources. Includes a defined task and resource structure, defined invoice milestones and revenue recognition, and quick cost-and-schedule-variance identification.
  • Advanced Planning and Scheduling (APS): Use demand forecasting tools to predict customer needs and track materials availability to ensure sufficient raw materials are always in stock. Use APS tools with mixed mode support for engineer-to-order, configure-to-order, highly repetitive, process and service-based manufacturing.
  • Shop Floor Management: Manage production activities on the factory floor in real time. Create, track and manage work orders associated with specific production runs. Track labor with visibility of employee time spent on different production tasks.
  • Purchase Orders and Requisitions: Generate purchase orders automatically based on purchase requisitions and approved vendor information. Manage communication with suppliers and track purchase order status.
  • Service Management: Manage and deliver tailored service with real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools.
  • Industry 4.0 Integration: Connect with internet-of-things (IoT) devices on the factory floor to gather accurate data on machine performance, environmental conditions and other factors. Automate production processes based on real-time insights.
  • Collaboration Portals: Improve collaboration with customers, vendors and resellers with easy-to-use portals that provide quick access to data that users care about.
  • Financial Management: Coordinate production operations with financial and costing operations. Capabilities include:
    • Accounts payable and receivable can automatically input and calculate payments.
    • Tax management to ensure financial compliance through various business stages.
    • Parametric and rule-based calculations to automatically calculate pricing for individual materials.
    • Ability to link purchases, work orders and customer orders to calculate profit margins.
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  • Elaborate Reporting: Balance and close books quicker with in-depth reporting and real-time analytics appliances. Users may enable pliable financial reports that showcase numerous currencies and legal entities to administer foreign exchanges and expedite end-of-month bookkeeping procedures. 
  • Grow Revenue: Work with machine learning capabilities that come with reporting, financial intelligence and analytics that compile forecasted recommendations and provide guidance for opportune customer expenditures. 
  • Role-Based Workspaces: Personalize crucial documents and reports such as invoices and statements that align with ever-changing business necessities with the role-based workspaces and modules. Users may also activate automatic recurring bills that seamlessly adapt to new revenue recognition rules, dwindle audit costs and cipher financial statements with precision.  
  • Compliances: Ensure that businesses align with local and global standards to reduce risks with the compliance attribute that guarantees compliance in approximately 37 countries and 42 languages. 
  • Financial Planning: Keep organizations running smoothly whether they're local, abroad or both with the financial process automation, financial planning and analysis, encumbrance and budget control modules. 
read more...

Product Ranking

#13

among all
ERP Software

#116

among all
ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 100 68 82 91 76 90 91 94 84 90 92 60 72 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 197 reviews
Great User Sentiment 3543 reviews
81%
of users recommend this product

SyteLine has a 'great' User Satisfaction Rating of 81% when considering 197 user reviews from 5 recognized software review sites.

89%
of users recommend this product

Dynamics 365 Finance has a 'great' User Satisfaction Rating of 89% when considering 3543 user reviews from 5 recognized software review sites.

2.1 (2)
4.0 (19)
3.9 (54)
3.6 (90)
3.9 (66)
4.5 (3273)
4.5 (53)
4.0 (40)
3.8 (22)
3.6 (121)

Awards

SelectHub research analysts have evaluated SyteLine and concluded it earns best-in-class honors for Analytics and Reporting.

Analytics and Reporting Award

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Synopsis of User Ratings and Reviews

User Interface: With almost a 60% satisfaction rate amongst reviewers, SyteLine boasts a user-friendly interface and experience.
Functionality: According to 90% of reviewers, SyteLine provides robust functionality that can be managed and tailored to most business processes. Additionally, they provide industry-specific solutions so that users have the best fit for their business in terms of functionality.
Customization: Just over half of the reviewers who mentioned customization painted the process in a positive light. However, reviewers cautioned that extensive customization can lead to issues during system upgrades, but customizations are typically necessary to get the system to work with your business processes.
Robust Functionality: SyteLine offers a comprehensive suite of features covering core business processes like financials, inventory management, production planning, supply chain management and customer relationship management.
Scalability and Flexibility: SyteLine's adaptable architecture allows it to grow and evolve alongside your business, accommodating changing needs and expansion plans.
User-Friendly Interface: SyteLine's intuitive interface and design minimize training time and maximize user adoption, ensuring efficient and productive workflows.
Operational Efficiency: Streamlined processes, automated tasks, and integrated modules help eliminate manual data entry and duplication, optimizing resource allocation and boosting overall efficiency.
Enhanced Visibility and Control: Comprehensive dashboards and reporting tools provide real-time insights into key performance indicators, enabling informed decision-making and proactive problem-solving.
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Streamlined Workflow: Automates tasks like payables, receivables, and GL, saving time and reducing errors. Users highlight improved efficiency and fewer manual processes.
Real-Time Insights: Provides instant access to financial data through dashboards and reports, enabling data-driven decisions. Users appreciate the ability to quickly track performance and make informed choices.
Seamless Integration: Connects seamlessly with other Microsoft products like Office 365 and Power BI for a unified user experience and enhanced data sharing. Users value the convenience and improved collaboration across departments.
Industry-Specific Solutions: Pre-built templates and industry-focused features cater to specific needs in sectors like retail, manufacturing, and non-profits. Users benefit from faster implementation and reduced customization costs.
Scalability and Flexibility: Adapts to your growing needs with cloud-based architecture and modular functionality. Users praise the ability to easily add users and modules as their business expands.
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Support: Complaints relating to bad training documentation and unresolved issues yielded negative feedback in about 70% of reviews that mentioned SyteLine support.
BI and Reporting: Of the users who mentioned BI and reporting capabilities in their reviews, 66% expressed that SyteLine doesn’t offer sufficient out-of-box reports. They also mentioned that reports can be difficult to configure without IT support.
Navigation: Though the system is generally user-friendly, 63% of reviewers said that navigation can feel disjointed and non-intuitive, sometimes requiring multiple clicks to complete a simple transaction.
Customization Challenges: While SyteLine offers a comprehensive set of features, some users report difficulties in customizing the software to meet their specific needs and workflows. This can be particularly challenging for businesses with unique processes or requirements.
Integration Challenges: Integrating SyteLine with other business applications can be complex and require significant technical expertise. This can lead to delays and additional costs during implementation.
Occasional Performance Issues: Some users have experienced occasional performance issues, such as slow response times and system crashes. These issues can disrupt workflows and impact productivity.
Mid-Range Price: SyteLine falls within the mid-range price bracket for ERP solutions, which may be too expensive for small businesses or those with limited budgets. Additionally, the subscription-based pricing model can be a significant ongoing expense for some businesses.
Limited Reporting Capabilities: While SyteLine provides standard reports, some users report that the built-in reporting capabilities are limited and lack customization options. This can make it challenging to generate specific reports needed for analysis and decision-making.
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Complex Setup: Initial configuration and data migration can be complex, requiring professional assistance for larger organizations, leading to higher implementation costs.
Limited Customization: While offering flexibility, extensive customization can be expensive and require developer resources, potentially negating cost savings and increasing maintenance needs.
Subscription-Based Cost: Ongoing subscription fees can be higher than upfront costs of on-premise solutions, especially for smaller businesses with limited usage, raising concerns about long-term affordability.
Reporting Complexity: Advanced reporting features can have a learning curve for non-technical users, requiring training or dedicated personnel, impacting user adoption and efficiency.
Mobile App Limitations: Some users report occasional glitches and lack of full feature parity with the desktop version, hindering on-the-go access and real-time updates.
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User reviews of Infor SyteLine paint a mixed picture, highlighting strengths and weaknesses.On the plus side, many users praise its robust functionality and scalability. Users particularly note that it can manage core business functions like finance, inventory, production, and customer management well and adjust to changing needs. This could be a major plus for businesses with ambitious plans.New to ERP systems? Many reviews suggest SyteLine's interface is intuitive and easy to learn, minimizing training time and getting teams up and running quickly. Streamlined workflows and automated tasks are also highlighted as efficiency boosters, improving resource allocation.Additionally, real-time insights and comprehensive reporting are popular among many users. Reviews expressed real-time insights on job shop visibility, equipment and stocks, allowing them to address potential issues before they snowball.Now, let’s consider some potential challenges. Some users express frustration with customization and integration challenges, finding it difficult to tailor the software to their specific requirements and connect it with other apps. This issue could be a deal-breaker if your business has unique workflows or relies heavily on specific integrations.There are occasional mentions of slow response times and system crashes. This problem can be disruptive and impact productivity, so consider your tolerance for such occurrences.Compared to similar products, SyteLine has a steeper learning curve but ultimately offers a more powerful and feature-rich experience. While reviewers note that it's user-friendly overall, they also report that the initial setup can be more complex than with options like Sage X3 or Epicor ERP.The mid-range price point can also deter small businesses with limited budgets. Others may find the subscription model less attractive than perpetual licensing options available in other solutions.Here’s our verdict: SyteLine is a powerful and versatile ERP system that’s well-suited for mid-sized businesses with complex processes and a desire for robust functionality. However, its customization and integration challenges, occasional performance issues and mid-range price are worth considering. Carefully weigh the pros and cons against your specific needs and budget before committing.

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Dynamics 365 Finance users offer a mixed bag of opinions, with praise for its robust functionality and cloud-based accessibility countered by criticisms of its complexity and implementation hurdles. Compared to competitors like SAP Business One and Sage Intacct, Dynamics 365 shines in its tight integration with other Microsoft products and its advanced business intelligence capabilities. However, its steeper learning curve and higher upfront costs can be deterrents. Users laud the software's comprehensive financial management features, from core accounting to project accounting and budgeting. One reviewer, a finance manager at a mid-sized manufacturing firm, highlighted the ease of generating real-time financial reports, enabling them to make data-driven decisions. Another user, the CFO of a growing tech startup, appreciated the seamless integration with Dynamics 365 Sales, streamlining order-to-cash processes. However, the complexity of the software is a recurring pain point. Users report a significant learning curve, requiring extensive training and support, especially for non-technical users. A controller at a non-profit organization mentioned the difficulty in customizing workflows, making it less adaptable to their specific needs compared to more user-friendly competitors like Sage Intacct. Implementation challenges also surface in reviews, with users citing lengthy setup times and integration issues. One reviewer, an accountant at a construction company, emphasized the need for experienced consultants to navigate the initial setup, adding to the overall cost. This can be a disadvantage for smaller businesses or those with limited IT resources. Despite these drawbacks, Dynamics 365 Finance's strengths in functionality, scalability, and future-proof cloud technology make it a compelling choice for larger organizations with complex financial needs and the resources to invest in its implementation. For smaller businesses or those seeking a more user-friendly option, other alternatives might be a better fit.

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