SyteLine vs Famous Software

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Our analysts compared SyteLine vs Famous Software based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

SyteLine, by Infor Inc., is enterprise resource planning (ERP) software. It can handle various production models, including make-to-stock, make-to-order, engineer-to-order and assemble-to-order. Core functions also include financials, inventory management, production planning, supply chain management and customer relationship management.

Recent reviews are positive about this flexibility. You can choose between on-premise, private cloud or cloud-based deployment options. Scalability is another major advantage. The system adapts as your business grows, making it a suitable solution for companies of various sizes.

Advanced features like production scheduling, shop floor control, quality management and regulatory compliance tools enhance visibility and control. SyteLine is particularly well-suited for companies with complex manufacturing processes, diverse product lines, and demanding customer requirements.

SyteLine offers a subscription-based model, starting at $200 per user per month. The final price depends on factors like the number of users, deployed modules and chosen deployment options.

To explore other popular solutions that Infor offers, visit our Infor company page.

Pros
  • Robust features
  • Scalable
  • Easy to use
  • Advanced production scheduling
  • Shop floor control
Cons
  • Customization challenges
  • Integration challenges
  • Occasional performance issues
  • Mid-range price
  • Subscription fees
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Famous Software integrates data across all departments to provide a real-time view across the entire business. It optimizes production by providing an accurate view of inventory data. Its inventory management module helps users improve operational processes, ensure compliance and boost customer satisfaction.

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$200/User, Monthly
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Product Assistance

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Product Insights

  • Boost Visibility and User Experience: Design, sell, and manage unique products with order management, customer relationship management (CRM), project and resource management, markup visibility and electronic collaboration tools. 
  • Optimize the Supply Chain: Improve visibility across the supply chain and reduce costs with robust capabilities that enable better sourcing and procurement, inventory management, and shipping and receiving. 
  • Reduce Operations Complexity: Facilitate productivity, planning and production to improve quality while reducing costs with quality management capabilities, advanced planning and scheduling, repetitive manufacturing tools, asset maintenance and more. 
  • Expand Service Revenues: Manage and deliver superior service by leveraging real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools. 
  • Support Digital Transformation: Leverage superior integration, extensibility, collaboration, analytics and mobile capabilities to drive digital transformation and compete in Industry 4.0. 
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  • Build Customer Relationships: Access customer preferences and buying patterns to help them make the right product choices against negotiated prices. 
  • Maintain Accuracy and Flexibility: Source vendors and evaluate contracts and performance to maintain accuracy and flexibility in complex deals. 
  • Deliver Improved Results: Deliver improved business results with robust financial management capabilities. 
  • Improve Profitability: Gain enterprise-wide control of real-time inventory data to boost profitability. 
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  • Operation and Supply Chain Management: Enable better sourcing and procurement, inventory management, and shipping and receiving. Collaborate with vendors over a secure supplier portal. Regularly verify physical inventory levels to ensure accuracy.
  • Project Management: Access a single interface that provides a unified location to manage all projects and resources. Includes a defined task and resource structure, defined invoice milestones and revenue recognition, and quick cost-and-schedule-variance identification.
  • Advanced Planning and Scheduling (APS): Use demand forecasting tools to predict customer needs and track materials availability to ensure sufficient raw materials are always in stock. Use APS tools with mixed mode support for engineer-to-order, configure-to-order, highly repetitive, process and service-based manufacturing.
  • Shop Floor Management: Manage production activities on the factory floor in real time. Create, track and manage work orders associated with specific production runs. Track labor with visibility of employee time spent on different production tasks.
  • Purchase Orders and Requisitions: Generate purchase orders automatically based on purchase requisitions and approved vendor information. Manage communication with suppliers and track purchase order status.
  • Service Management: Manage and deliver tailored service with real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools.
  • Industry 4.0 Integration: Connect with internet-of-things (IoT) devices on the factory floor to gather accurate data on machine performance, environmental conditions and other factors. Automate production processes based on real-time insights.
  • Collaboration Portals: Improve collaboration with customers, vendors and resellers with easy-to-use portals that provide quick access to data that users care about.
  • Financial Management: Coordinate production operations with financial and costing operations. Capabilities include:
    • Accounts payable and receivable can automatically input and calculate payments.
    • Tax management to ensure financial compliance through various business stages.
    • Parametric and rule-based calculations to automatically calculate pricing for individual materials.
    • Ability to link purchases, work orders and customer orders to calculate profit margins.
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  • Inventory Management: Monitor and manage products moving through warehouses or storage facilities in real time to facilitate end-to-end visibility. Create production-line work orders and visualize and track production line input and output on one screen. Track yield percent, prioritize deduction and determine estimated completion time.
  • Sales Management: Manage and implement customer contracts to ensure right products and pricing. Facilitate real-time communication with the staff members to guarantee the correct product reaches the customer. Create order templates to manage frequent purchases and auto-populate prices for various timeframes by destination and customer.
  • Sourcing Management: Manage and evaluate vendor contracts and performance with the sourcing management module. Access vendor details, including purchase order and spend history, active contracts and more. Track, measure and analyze sourcing risk and supplier performance. Get real-time visibility into supplier data and perform data calculations instantaneously.
  • Financial Management: Perform real-time financial analysis to execute critical business decisions. Gain insights into departments and accounts with complete drill-down capabilities to gauge each transaction. Leverage financial consolidation, reporting and analysis across multiple business entities. Create and track budgets and compare them to the organization’s performance.
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Product Ranking

#13

among all
ERP Software

#86

among all
ERP Software

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Analyst Rating Summary

86
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100
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82
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SyteLine
Famous Software
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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 100 68 82 91 76 90 91 94 84 90 92 60 72 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 197 reviews
Excellent User Sentiment 3 reviews
81%
of users recommend this product

SyteLine has a 'great' User Satisfaction Rating of 81% when considering 197 user reviews from 5 recognized software review sites.

94%
of users recommend this product

Famous Software has a 'excellent' User Satisfaction Rating of 94% when considering 3 user reviews from 1 recognized software review sites.

2.1 (2)
n/a
3.9 (54)
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3.9 (66)
4.7 (3)
4.5 (53)
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3.8 (22)
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Awards

SelectHub research analysts have evaluated SyteLine and concluded it earns best-in-class honors for Analytics and Reporting.

Analytics and Reporting Award

Famous Software stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User Interface: With almost a 60% satisfaction rate amongst reviewers, SyteLine boasts a user-friendly interface and experience.
Functionality: According to 90% of reviewers, SyteLine provides robust functionality that can be managed and tailored to most business processes. Additionally, they provide industry-specific solutions so that users have the best fit for their business in terms of functionality.
Customization: Just over half of the reviewers who mentioned customization painted the process in a positive light. However, reviewers cautioned that extensive customization can lead to issues during system upgrades, but customizations are typically necessary to get the system to work with your business processes.
Robust Functionality: SyteLine offers a comprehensive suite of features covering core business processes like financials, inventory management, production planning, supply chain management and customer relationship management.
Scalability and Flexibility: SyteLine's adaptable architecture allows it to grow and evolve alongside your business, accommodating changing needs and expansion plans.
User-Friendly Interface: SyteLine's intuitive interface and design minimize training time and maximize user adoption, ensuring efficient and productive workflows.
Operational Efficiency: Streamlined processes, automated tasks, and integrated modules help eliminate manual data entry and duplication, optimizing resource allocation and boosting overall efficiency.
Enhanced Visibility and Control: Comprehensive dashboards and reporting tools provide real-time insights into key performance indicators, enabling informed decision-making and proactive problem-solving.
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Easy to Use: Users consistently praise Famous Software for its intuitive interface, making it easy to navigate and learn, even for those with limited technical experience.
Strong Reporting Capabilities: The software provides robust reporting features, allowing users to generate detailed insights into their business operations, such as sales trends, inventory levels, and customer behavior.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of Famous Software's customer support team, who are readily available to assist with any issues or questions.
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Support: Complaints relating to bad training documentation and unresolved issues yielded negative feedback in about 70% of reviews that mentioned SyteLine support.
BI and Reporting: Of the users who mentioned BI and reporting capabilities in their reviews, 66% expressed that SyteLine doesn’t offer sufficient out-of-box reports. They also mentioned that reports can be difficult to configure without IT support.
Navigation: Though the system is generally user-friendly, 63% of reviewers said that navigation can feel disjointed and non-intuitive, sometimes requiring multiple clicks to complete a simple transaction.
Customization Challenges: While SyteLine offers a comprehensive set of features, some users report difficulties in customizing the software to meet their specific needs and workflows. This can be particularly challenging for businesses with unique processes or requirements.
Integration Challenges: Integrating SyteLine with other business applications can be complex and require significant technical expertise. This can lead to delays and additional costs during implementation.
Occasional Performance Issues: Some users have experienced occasional performance issues, such as slow response times and system crashes. These issues can disrupt workflows and impact productivity.
Mid-Range Price: SyteLine falls within the mid-range price bracket for ERP solutions, which may be too expensive for small businesses or those with limited budgets. Additionally, the subscription-based pricing model can be a significant ongoing expense for some businesses.
Limited Reporting Capabilities: While SyteLine provides standard reports, some users report that the built-in reporting capabilities are limited and lack customization options. This can make it challenging to generate specific reports needed for analysis and decision-making.
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Limited Customization: Users have reported difficulty in tailoring the software to their specific business processes, leading to workarounds and inefficiencies.
Steep Learning Curve: The software's interface and functionality can be complex, requiring significant training time for new users.
Lack of Mobile Optimization: The software's mobile app is often reported as clunky and lacking key features, making it difficult for employees to access critical information on the go.
Poor Customer Support: Users have expressed frustration with slow response times and difficulty reaching knowledgeable support representatives.
Integration Challenges: Connecting Famous Software with other business systems can be problematic, leading to data inconsistencies and manual data entry.
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User reviews of Infor SyteLine paint a mixed picture, highlighting strengths and weaknesses.On the plus side, many users praise its robust functionality and scalability. Users particularly note that it can manage core business functions like finance, inventory, production, and customer management well and adjust to changing needs. This could be a major plus for businesses with ambitious plans.New to ERP systems? Many reviews suggest SyteLine's interface is intuitive and easy to learn, minimizing training time and getting teams up and running quickly. Streamlined workflows and automated tasks are also highlighted as efficiency boosters, improving resource allocation.Additionally, real-time insights and comprehensive reporting are popular among many users. Reviews expressed real-time insights on job shop visibility, equipment and stocks, allowing them to address potential issues before they snowball.Now, let’s consider some potential challenges. Some users express frustration with customization and integration challenges, finding it difficult to tailor the software to their specific requirements and connect it with other apps. This issue could be a deal-breaker if your business has unique workflows or relies heavily on specific integrations.There are occasional mentions of slow response times and system crashes. This problem can be disruptive and impact productivity, so consider your tolerance for such occurrences.Compared to similar products, SyteLine has a steeper learning curve but ultimately offers a more powerful and feature-rich experience. While reviewers note that it's user-friendly overall, they also report that the initial setup can be more complex than with options like Sage X3 or Epicor ERP.The mid-range price point can also deter small businesses with limited budgets. Others may find the subscription model less attractive than perpetual licensing options available in other solutions.Here’s our verdict: SyteLine is a powerful and versatile ERP system that’s well-suited for mid-sized businesses with complex processes and a desire for robust functionality. However, its customization and integration challenges, occasional performance issues and mid-range price are worth considering. Carefully weigh the pros and cons against your specific needs and budget before committing.

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User reviews from the past year suggest a mixed bag. While Famous Software seems to have a solid foundation for core ERP functions like inventory management and financial reporting, users consistently highlight a clunky interface and a steep learning curve as major drawbacks. One user even compared learning the software to "trying to teach a dinosaur to do a TikTok dance." Ouch. On the upside, Famous Software shines in its specialized applications for the fresh produce industry, with features like real-time inventory tracking and supply chain management receiving high praise. Users appreciate the industry-specific focus, likening it to "having a seasoned produce expert on your team." However, this specialization comes at a cost, as Famous Software lacks the flexibility and customization options offered by competitors like Odoo or Microsoft Dynamics 365. This makes it a tough sell for businesses outside the fresh produce niche. Ultimately, Famous Software is best suited for companies deeply entrenched in the fresh produce industry who prioritize industry-specific functionality over user-friendliness and customization. If you're a tech-savvy team willing to invest the time and effort to master the software, Famous Software can be a powerful tool. However, businesses seeking a more intuitive and adaptable solution might find themselves singing a different tune.

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