SyteLine vs NetSuite OneWorld

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Our analysts compared SyteLine vs NetSuite OneWorld based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

NetSuite OneWorld Software Tool

Product Basics

SyteLine, by Infor Inc., is enterprise resource planning (ERP) software. It can handle various production models, including make-to-stock, make-to-order, engineer-to-order and assemble-to-order. Core functions also include financials, inventory management, production planning, supply chain management and customer relationship management.

Recent reviews are positive about this flexibility. You can choose between on-premise, private cloud or cloud-based deployment options. Scalability is another major advantage. The system adapts as your business grows, making it a suitable solution for companies of various sizes.

Advanced features like production scheduling, shop floor control, quality management and regulatory compliance tools enhance visibility and control. SyteLine is particularly well-suited for companies with complex manufacturing processes, diverse product lines, and demanding customer requirements.

SyteLine offers a subscription-based model, starting at $200 per user per month. The final price depends on factors like the number of users, deployed modules and chosen deployment options.

To explore other popular solutions that Infor offers, visit our Infor company page.

Pros
  • Robust features
  • Scalable
  • Easy to use
  • Advanced production scheduling
  • Shop floor control
Cons
  • Customization challenges
  • Integration challenges
  • Occasional performance issues
  • Mid-range price
  • Subscription fees
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NetSuite OneWorld s a scalable global business management ERP that provides real-time data on multinational and multi-subsidiary procedures. It aids global businesses in enhancing their productivity with the flexibility to aid particular corporate and subsidiary requirements.

Financial and accounting regulations, audit and compliance reporting, real-time analytics, order management, billing and timesheet management are some of its most notable features.
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$200/User, Monthly
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Tailored to your specific needs
$999 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Boost Visibility and User Experience: Design, sell, and manage unique products with order management, customer relationship management (CRM), project and resource management, markup visibility and electronic collaboration tools. 
  • Optimize the Supply Chain: Improve visibility across the supply chain and reduce costs with robust capabilities that enable better sourcing and procurement, inventory management, and shipping and receiving. 
  • Reduce Operations Complexity: Facilitate productivity, planning and production to improve quality while reducing costs with quality management capabilities, advanced planning and scheduling, repetitive manufacturing tools, asset maintenance and more. 
  • Expand Service Revenues: Manage and deliver superior service by leveraging real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools. 
  • Support Digital Transformation: Leverage superior integration, extensibility, collaboration, analytics and mobile capabilities to drive digital transformation and compete in Industry 4.0. 
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  • Full Transparency: Users can superintend all of their subsidiaries, business groups and legal apparatuses in real-time from anywhere around the globe so they are never in the dark. 
  • Guaranteed Compliance: Ensure users meet country-specific and global audit and tax standards so everything is smooth sailing. 
  • Adjustable Tax Module: Users have access to pre-assigned tax codes for more than 50 countries with the pliable tax attribute to keep regulations. 
  • Work with Several Currencies: NetSuite OneWorld is equipped with more than 190 currencies and a multitude of payment methods to maintain payments for various countries and regions. 
  • Oversee Projects: The project management appliance offers seamless collaboration between project managers and teammates as well as real-time project status so users never miss a beat. 
  • Modifiable Timesheets: Archive thorough modifiable timesheets with the timesheet management tool, whether in office or on the go.  
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  • Operation and Supply Chain Management: Enable better sourcing and procurement, inventory management, and shipping and receiving. Collaborate with vendors over a secure supplier portal. Regularly verify physical inventory levels to ensure accuracy.
  • Project Management: Access a single interface that provides a unified location to manage all projects and resources. Includes a defined task and resource structure, defined invoice milestones and revenue recognition, and quick cost-and-schedule-variance identification.
  • Advanced Planning and Scheduling (APS): Use demand forecasting tools to predict customer needs and track materials availability to ensure sufficient raw materials are always in stock. Use APS tools with mixed mode support for engineer-to-order, configure-to-order, highly repetitive, process and service-based manufacturing.
  • Shop Floor Management: Manage production activities on the factory floor in real time. Create, track and manage work orders associated with specific production runs. Track labor with visibility of employee time spent on different production tasks.
  • Purchase Orders and Requisitions: Generate purchase orders automatically based on purchase requisitions and approved vendor information. Manage communication with suppliers and track purchase order status.
  • Service Management: Manage and deliver tailored service with real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools.
  • Industry 4.0 Integration: Connect with internet-of-things (IoT) devices on the factory floor to gather accurate data on machine performance, environmental conditions and other factors. Automate production processes based on real-time insights.
  • Collaboration Portals: Improve collaboration with customers, vendors and resellers with easy-to-use portals that provide quick access to data that users care about.
  • Financial Management: Coordinate production operations with financial and costing operations. Capabilities include:
    • Accounts payable and receivable can automatically input and calculate payments.
    • Tax management to ensure financial compliance through various business stages.
    • Parametric and rule-based calculations to automatically calculate pricing for individual materials.
    • Ability to link purchases, work orders and customer orders to calculate profit margins.
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  • Rectify Timesheet Approvals: Establish user and project level approvals, evaluate and configure approved timesheets, decline singular timesheet entries and self-reject timesheets accordingly. 
  • Integration: Connect the timesheet management appliance with other NetSuite software including accounting so when time is chronicled, it's accounted for in their general ledger. 
  • Billing: Unify transactions, subscriptions and projects in one location while shifting to financials hassle-free. Users may also create and administer subscriptions such as value-based or usage and initiate recurring billing. 
  • Real-Time Analytics: Send alerts and provide one-click access to valuable project information with configurable dashboards. Each user receives individual modifiable dashboards to fit their requirements. 
  • Adaptable Reporting: Pliant reports and list views permit users to sort and filter to find the right reports. Users may also save any report and review current KPIs. 
  • Project Accounting: Automated invoicing allows users to manage approvals in accordance with customers or projects, promptly analyze outstanding balances on invoices and link project accounting details with a general ledger. 
  • Comprehensive Graphs: Supervise and record summary and detailed project-level accounts such as prompt project profitability metrics and budget versus actual with comprehensive graphs and reports in the project accounting attribute.  
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Product Ranking

#13

among all
ERP Software

#4

among all
ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 100 68 82 91 76 90 91 94 84 90 92 60 72 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 197 reviews
Good User Sentiment 2050 reviews
81%
of users recommend this product

SyteLine has a 'great' User Satisfaction Rating of 81% when considering 197 user reviews from 5 recognized software review sites.

79%
of users recommend this product

NetSuite OneWorld has a 'good' User Satisfaction Rating of 79% when considering 2050 user reviews from 4 recognized software review sites.

2.1 (2)
n/a
3.9 (54)
3.9 (1111)
3.9 (66)
4.2 (574)
4.5 (53)
4.0 (1)
3.8 (22)
3.6 (364)

Awards

SelectHub research analysts have evaluated SyteLine and concluded it earns best-in-class honors for Analytics and Reporting.

Analytics and Reporting Award

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Synopsis of User Ratings and Reviews

User Interface: With almost a 60% satisfaction rate amongst reviewers, SyteLine boasts a user-friendly interface and experience.
Functionality: According to 90% of reviewers, SyteLine provides robust functionality that can be managed and tailored to most business processes. Additionally, they provide industry-specific solutions so that users have the best fit for their business in terms of functionality.
Customization: Just over half of the reviewers who mentioned customization painted the process in a positive light. However, reviewers cautioned that extensive customization can lead to issues during system upgrades, but customizations are typically necessary to get the system to work with your business processes.
Robust Functionality: SyteLine offers a comprehensive suite of features covering core business processes like financials, inventory management, production planning, supply chain management and customer relationship management.
Scalability and Flexibility: SyteLine's adaptable architecture allows it to grow and evolve alongside your business, accommodating changing needs and expansion plans.
User-Friendly Interface: SyteLine's intuitive interface and design minimize training time and maximize user adoption, ensuring efficient and productive workflows.
Operational Efficiency: Streamlined processes, automated tasks, and integrated modules help eliminate manual data entry and duplication, optimizing resource allocation and boosting overall efficiency.
Enhanced Visibility and Control: Comprehensive dashboards and reporting tools provide real-time insights into key performance indicators, enabling informed decision-making and proactive problem-solving.
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Real-Time Global Management: NetSuite OneWorld provides real-time visibility into financial and operational performance across all subsidiaries, enabling informed decision-making.
Streamlined Financial Processes: The platform automates multi-currency consolidation and handles complex tax rules for numerous countries, simplifying global financial operations.
Centralized Control: NetSuite OneWorld allows businesses to manage multiple subsidiaries, business units, and legal entities from a single platform, ensuring consistency and control.
Customization Options: The platform offers extensive customization options to tailor the software to specific business needs, ensuring it aligns with unique processes.
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Support: Complaints relating to bad training documentation and unresolved issues yielded negative feedback in about 70% of reviews that mentioned SyteLine support.
BI and Reporting: Of the users who mentioned BI and reporting capabilities in their reviews, 66% expressed that SyteLine doesn’t offer sufficient out-of-box reports. They also mentioned that reports can be difficult to configure without IT support.
Navigation: Though the system is generally user-friendly, 63% of reviewers said that navigation can feel disjointed and non-intuitive, sometimes requiring multiple clicks to complete a simple transaction.
Customization Challenges: While SyteLine offers a comprehensive set of features, some users report difficulties in customizing the software to meet their specific needs and workflows. This can be particularly challenging for businesses with unique processes or requirements.
Integration Challenges: Integrating SyteLine with other business applications can be complex and require significant technical expertise. This can lead to delays and additional costs during implementation.
Occasional Performance Issues: Some users have experienced occasional performance issues, such as slow response times and system crashes. These issues can disrupt workflows and impact productivity.
Mid-Range Price: SyteLine falls within the mid-range price bracket for ERP solutions, which may be too expensive for small businesses or those with limited budgets. Additionally, the subscription-based pricing model can be a significant ongoing expense for some businesses.
Limited Reporting Capabilities: While SyteLine provides standard reports, some users report that the built-in reporting capabilities are limited and lack customization options. This can make it challenging to generate specific reports needed for analysis and decision-making.
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High Cost: NetSuite OneWorld's subscription-based pricing can be expensive, especially for long-term budgeting, and additional support beyond the basic level comes at an extra cost.
Implementation Challenges: Implementing NetSuite OneWorld can be complex and time-consuming, often requiring dedicated resources and potentially leading to missed deadlines and budget overruns.
Limited Support: Basic support is limited, and businesses may need to pay extra for more comprehensive assistance, which can be a drawback for some.
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User reviews of Infor SyteLine paint a mixed picture, highlighting strengths and weaknesses.On the plus side, many users praise its robust functionality and scalability. Users particularly note that it can manage core business functions like finance, inventory, production, and customer management well and adjust to changing needs. This could be a major plus for businesses with ambitious plans.New to ERP systems? Many reviews suggest SyteLine's interface is intuitive and easy to learn, minimizing training time and getting teams up and running quickly. Streamlined workflows and automated tasks are also highlighted as efficiency boosters, improving resource allocation.Additionally, real-time insights and comprehensive reporting are popular among many users. Reviews expressed real-time insights on job shop visibility, equipment and stocks, allowing them to address potential issues before they snowball.Now, let’s consider some potential challenges. Some users express frustration with customization and integration challenges, finding it difficult to tailor the software to their specific requirements and connect it with other apps. This issue could be a deal-breaker if your business has unique workflows or relies heavily on specific integrations.There are occasional mentions of slow response times and system crashes. This problem can be disruptive and impact productivity, so consider your tolerance for such occurrences.Compared to similar products, SyteLine has a steeper learning curve but ultimately offers a more powerful and feature-rich experience. While reviewers note that it's user-friendly overall, they also report that the initial setup can be more complex than with options like Sage X3 or Epicor ERP.The mid-range price point can also deter small businesses with limited budgets. Others may find the subscription model less attractive than perpetual licensing options available in other solutions.Here’s our verdict: SyteLine is a powerful and versatile ERP system that’s well-suited for mid-sized businesses with complex processes and a desire for robust functionality. However, its customization and integration challenges, occasional performance issues and mid-range price are worth considering. Carefully weigh the pros and cons against your specific needs and budget before committing.

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Is NetSuite OneWorld the "one world" solution for global ERP needs? Recent user reviews suggest it might just be the ticket. Users rave about its robust global capabilities, allowing them to effortlessly manage multiple subsidiaries, currencies, and legal entities – a godsend for multinational companies juggling diverse portfolios. They particularly appreciate the real-time financial consolidation feature, which eliminates the need for tedious manual processes and provides a clear, instant snapshot of their global financial health. However, it's not all sunshine and roses. The platform's complexity, particularly in expense management, has left some users scratching their heads. While NetSuite OneWorld boasts strong customization options, some users feel hamstrung by the limited flexibility in tailoring the system to their specific needs. The pricing structure, often cited as a significant drawback, has also drawn flak, with users balking at the high subscription fees and the potential for cost escalation as their business grows. Despite these drawbacks, NetSuite OneWorld's strengths shine through. Its cloud-based nature ensures users are always equipped with the latest updates, eliminating the headache of version control. The comprehensive suite of modules, encompassing ERP, CRM, financial management, and inventory management, streamlines diverse business processes under one roof. The platform's robust integration capabilities with other systems further enhance its appeal, allowing businesses to seamlessly connect their existing software ecosystem. In conclusion, NetSuite OneWorld emerges as a powerful ally for businesses with global aspirations, particularly those grappling with the complexities of managing multiple entities and currencies. While the cost and complexity might give some pause, the platform's robust global capabilities, real-time insights, and comprehensive modules make it a compelling choice for companies looking to streamline their operations and gain a competitive edge in the global marketplace.

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