Accruent vs AkitaBox

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Our analysts compared Accruent vs AkitaBox based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Accruent helps facility managers maintain, organize, optimize and manage their facilities. It can maintain assets, improve organizational efficiency and streamline workflows for optimal performance from all departments. It comes in tailored versions for its industry specialties such as vx Maintain for retail, 360 Facility for real estate, Connectiv for healthcare and FAMIS for education and the private sector.
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AkitaBox is a facility management software that offers a visual reporting dashboard, high risk identification, asset and maintenance management, and capital planning. It also provides inspection programs, inventory tracking, work order management, a communication hub and more.

It helps reduce maintenance costs and downtime, customize PM schedules, maintain facility hygiene and integrate with other third-party resources. With pricing models based on facilities’ square feet, it is scalable to any size organization.
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Android
Chromebook
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Android
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Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support

Product Insights

  • Assess Facility Conditions: Helps facility managers prioritize facility maintenance and building repairs. This includes automated work orders.
  • Manage Contacts Securely: Contract management features track vendor activities, communications, orders, procurement and more.
  • Centralize Data: Tenants can submit, view and review work requests in the same system technicians use to address them. All data is accessible on mobile devices through the app, providing collaboration and convenience.
  • Increase Efficiency: A variety of optimization and management features combine to improve organizational efficiency. Utility management tracks usage so managers can better understand their facility’s consumption. Automated workflows reduce manual data entry and enhance productivity in multiple departments.
  • Save Money: Leveraging technology to improve efficiency and optimize processes saves businesses money by cutting the fat from workflows. It also keeps facilities in top shape for as long as possible, improving ROI. Additionally, users can manage vendor contracts to hold partners accountable and verify billing accuracy.
  • Mitigate Risk: Preventive maintenance plans and timely repair schedules keep facilities up to code and in compliance with regulations.
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  • Integrate Applications: Integrate with AutoDesk Revit, RSMeans Data and other third-party software. 
  • Customize Workflows: Customize data fields and PM schedules based on company requirements. 
  • Go Mobile: Log work, scan QR codes and access asset specific information from the field using a mobile app. 
  • Centralize Scheduled Activities: View work orders, preventive maintenance schedule and service requests on a single screen. 
  • Reduce Maintenance Costs: Schedule preventive maintenance activities, prioritize and assign critical work, and project future replacements, maintenance costs and Facility Conditioning Index (FCI) to determine budgets and reduce expenses. 
  • Manage Floor Plan Assets: Use AutoDesk Revit to pin asset locations on digital 2D floor plans. Attach important documents to assets and spend less time training new recruits. 
  • Limit Downtime: Schedule regular maintenance and track equipment health to reduce frequent asset downtime. 
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  • Real-Time Reporting: Identifies and sorts facility issues according to user-specified factors such as region, type and responsibility to facilitate speedy corrective action.
  • Comprehensive Dashboard: Generate reports and access data from a single comprehensive screen that consolidates information in an easy-to-use format.
  • Key Control: Managers can regulate employee access to facility locations with a single source key.
  • Maintenance Management: Automates the work order process, monitors maintenance activities, tracks work order completion, assigns labor and helps managers optimize facility maintenance.
  • Space Planning: Reserve spaces, update information and track space usage to keep everyone using a space up-to-date on its availability.
  • Integrations: Integrates smoothly with third-party applications for convenience and a seamless workflow.
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  • Asset Mapping: Use visual maps to view asset placing and attach work order history, manuals and more to assets. Search and filter assets or scan QR codes to directly access asset information. Create new categories, change pin colors and view the number of rooms, assets and asset types for each building. 
  • Asset and Space Inventory: Add and track inventory, store data on facilities and assets, and access critical information like floor plans and guides. 
  • Document Management: Store all digital documents, building information, facility files, manuals, warranties and more in a single location. 
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Product Ranking

#3

among all
Facility Management Software

#73

among all
Facility Management Software

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User Sentiment Summary

Excellent User Sentiment 24 reviews
Excellent User Sentiment 26 reviews
91%
of users recommend this product

Accruent has a 'excellent' User Satisfaction Rating of 91% when considering 24 user reviews from 2 recognized software review sites.

92%
of users recommend this product

AkitaBox has a 'excellent' User Satisfaction Rating of 92% when considering 26 user reviews from 1 recognized software review sites.

4.6 (20)
4.62 (26)
4.4 (4)
n/a

Awards

Accruent stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

AkitaBox stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Accruent's user-friendly design simplifies navigation, making it easy to manage facilities, track work orders, and access data.
Comprehensive Functionality: Its robust feature set covers various FM needs, including space planning, maintenance management, and energy tracking, providing a centralized platform for facility operations.
Customizable Reporting: Users appreciate the ability to generate tailored reports based on specific criteria, enabling data analysis and informed decision-making.
Seamless Integration: Accruent integrates with other business systems, such as ERP and CAD, streamlining data flow and improving operational efficiency.
Mobile Accessibility: Its mobile app allows facility managers to access data, manage work orders, and monitor operations remotely, enhancing flexibility and productivity.
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Centralized Platform: AkitaBox provides a centralized hub for all facility data, eliminating the need for paper documents and scattered information. Users highlight the ability to access asset details, maintenance history, and other crucial information from a single location, streamlining facility operations and improving efficiency.
User-Friendly Interface: AkitaBox is praised for its intuitive design and ease of navigation. Even users with limited technical expertise find it simple to use and understand, enabling quick access to information and efficient task completion.
Improved Asset Tracking: AkitaBox excels in asset management, allowing users to track the location and details of their assets effectively. The software's visual mapping feature, powered by Autodesk Revit integration, enables users to pinpoint asset locations on interactive floor plans, simplifying maintenance and inspections.
Streamlined Maintenance Management: AkitaBox streamlines maintenance operations with its robust work order management system. Users can easily generate, assign, and track work orders, ensuring timely completion of maintenance tasks. The software also facilitates preventive maintenance scheduling, reducing equipment downtime and extending asset lifespan.
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Clunky Interface: Many users find the interface to be outdated, unintuitive, and difficult to navigate, which can slow down daily tasks and reduce efficiency.
Limited Reporting Capabilities: The reporting features are often cited as being inadequate, with users struggling to extract the data they need in a timely and actionable format.
Integration Issues: Integrating Accruent with other software systems can be challenging, leading to data silos and communication breakdowns between different departments.
Poor Customer Support: Users have reported experiencing long wait times for support, unhelpful responses, and a lack of technical expertise from the support team.
Costly and Inflexible: Accruent is perceived as being expensive compared to other options, and its licensing and pricing structure can be inflexible, making it difficult for organizations to scale or adjust their usage as needed.
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Limited Offline Access: While accessible on various devices, some features, such as work order completion, require an internet connection, potentially hindering field technicians without consistent connectivity.
Manual Inventory Management: AkitaBox currently lacks robust inventory tracking capabilities, requiring manual updates and potentially leading to discrepancies or inefficiencies for organizations with complex inventory needs.
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Accruent's Facility Management Software has received mixed reviews in the past year. While some users praise its robust capabilities and ease of use, others find it lacking in certain key areas. A common complaint is the software's steep learning curve, which can be a significant obstacle for new users. Additionally, some users have reported issues with data accuracy and integration with other systems. Despite these weaknesses, Accruent's Facility Management Software remains a popular choice for many organizations due to its strengths. Users appreciate its comprehensive suite of features, which includes everything from asset management to work order tracking. The software is also highly customizable, allowing users to tailor it to their specific needs. Another key strength is Accruent's strong customer support, which is available 24/7. Compared to similar products, Accruent's Facility Management Software stands out for its comprehensive feature set and ease of use. However, it is important to note that the software is not without its drawbacks. The steep learning curve and potential data accuracy issues should be considered before making a purchase decision. Overall, Accruent's Facility Management Software is a solid choice for organizations that are looking for a comprehensive and customizable solution. It is particularly well-suited for large organizations with complex facility management needs.

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Recent user reviews suggest it might be the key to unlocking a more efficient and insightful approach to facility management. Users consistently praise AkitaBox for its user-friendly interface and robust functionality, particularly highlighting its Revit®-powered floor plans. This feature, as one user puts it, allows them to "quickly and easily import data about the assets" and visualize them in 3D, significantly improving efficiency. This strength is particularly crucial for facility managers dealing with numerous buildings and assets, as it provides a centralized and visually intuitive way to manage them. However, like an unkempt facility, AkitaBox has a few areas that need a little "sprucing up" according to some users. A recurring concern is the lack of comprehensive bulk editing for asset types. One user points out the inconvenience of having to add the same asset type multiple times across different buildings. While this doesn't negate the software's overall value, it does highlight a potential area for improvement. Another user expressed that the initial data configuration process was subpar, leading to inaccuracies and wasted time. This suggests that while the software itself is generally well-regarded, the implementation process might require more attention to detail and user involvement. Despite these minor drawbacks, the overwhelming sentiment is positive. Users rave about the software's impact on data accuracy, operational efficiency, and streamlined processes. The ability to track energy consumption, manage work orders, and access asset information remotely are just a few examples of how AkitaBox is simplifying facility management for its users. AkitaBox is best suited for facility management teams of all sizes, especially those in industries like healthcare and education, who are looking for a comprehensive, user-friendly solution to manage their buildings and assets effectively. Its strengths in visual asset management, data accuracy, and ease of use make it a powerful tool for optimizing facility operations and making informed decisions.

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Top Alternatives in Facility Management Software


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EZFacility

Facilitron

FacilityONE

FAMIS 360

FMS:Workplace

FMX

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Limble

MPulse

NetFacilities

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