Accruent vs Axxerion

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Our analysts compared Accruent vs Axxerion based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Accruent helps facility managers maintain, organize, optimize and manage their facilities. It can maintain assets, improve organizational efficiency and streamline workflows for optimal performance from all departments. It comes in tailored versions for its industry specialties such as vx Maintain for retail, 360 Facility for real estate, Connectiv for healthcare and FAMIS for education and the private sector.
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Axxerion is a property, storage and maintenance management platform that provides flexible asset, facility and inventory management features. It simplifies maintenance operations, centralizes communication, and collects data to promote better business decisions and accurate forecasting.

Its scalability and flexibility make it ideal for organizations of all sizes in diverse industries. It’s available for cloud deployment.
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$499 Monthly
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$3,500 Annually
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Product Assistance

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Videos
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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Assess Facility Conditions: Helps facility managers prioritize facility maintenance and building repairs. This includes automated work orders.
  • Manage Contacts Securely: Contract management features track vendor activities, communications, orders, procurement and more.
  • Centralize Data: Tenants can submit, view and review work requests in the same system technicians use to address them. All data is accessible on mobile devices through the app, providing collaboration and convenience.
  • Increase Efficiency: A variety of optimization and management features combine to improve organizational efficiency. Utility management tracks usage so managers can better understand their facility’s consumption. Automated workflows reduce manual data entry and enhance productivity in multiple departments.
  • Save Money: Leveraging technology to improve efficiency and optimize processes saves businesses money by cutting the fat from workflows. It also keeps facilities in top shape for as long as possible, improving ROI. Additionally, users can manage vendor contracts to hold partners accountable and verify billing accuracy.
  • Mitigate Risk: Preventive maintenance plans and timely repair schedules keep facilities up to code and in compliance with regulations.
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  • Control Costs: Manage overhead costs more easily with automated invoicing, digital payments, sales potential analysis, and integration of labor and materials cost into a single platform. Manage financial tasks such as budgets, balance sheets, invoices and more without leaving the platform. 
  • Manage Projects: Streamline project timelines, event management, construction, consulting and relocations. Save time and money by centralizing communication, financial management and resource planning to optimize projects. 
  • Convenient: A user-friendly interface and highly configurable options make this system excellent for users needing customization and ease-of-use. Managers can add and remove fields to customize the system and improve user adoption. 
  • Accessible: Web-based deployment makes it accessible from any device with an Internet connection. 
  • Track, Monitor and Manage Assets: Keep maintenance teams on-track and focused with task hierarchies and issue tracking. Managers can set projected timelines and resources, then track how closely those projections are met for accurate forecasting and labor management. 
  • Simplify Labor Management: Maintenance team members can submit their timesheets, daily or weekly, directly to project tasks where they can be reviewed, edited and approved. Management can break down labor resources, identify pain points and calculate KPIs. 
  • Make Smarter Business Decisions: Make data-driven decisions through advanced reporting and analytics. Hundreds of prebuilt and customizable reports provide valuable insights into a variety of metrics. 
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  • Real-Time Reporting: Identifies and sorts facility issues according to user-specified factors such as region, type and responsibility to facilitate speedy corrective action.
  • Comprehensive Dashboard: Generate reports and access data from a single comprehensive screen that consolidates information in an easy-to-use format.
  • Key Control: Managers can regulate employee access to facility locations with a single source key.
  • Maintenance Management: Automates the work order process, monitors maintenance activities, tracks work order completion, assigns labor and helps managers optimize facility maintenance.
  • Space Planning: Reserve spaces, update information and track space usage to keep everyone using a space up-to-date on its availability.
  • Integrations: Integrates smoothly with third-party applications for convenience and a seamless workflow.
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  • Work Orders: Tracks work order progress among individual technicians, between teams or for an entire organization. Management can assign and schedule work orders, create work categories and manage role-based access. 
  • Document Management: Search, view, edit, share and download documents associated with assets, projects and more. Internet access and storage ensures documents are always the most recent version. 
  • Scheduled Maintenance: Workflow assignments, approval requirements and purchasing processes ensure workflows operate smoothly. Supports task hierarchies with projected timelines, dependencies, and technician assignment days, weeks or months in advance. 
  • Financial Management: Offers: 
    •  Multiple general ledgers, invoicing, accounts payable/receivable and balance sheets. 
    •  Account charts, profit and loss tracking, and budgeting. 
    •  Purchase orders and currency conversions. 
    •  Tax calculation for multiple sites and payments or collections via batched orders. 
  • Asset Management: Includes asset catalogs, location tracking, purchasing, warranties and maintenance histories, asset reservations or assignment, and security rights. 
  • Dashboards: Provides at-a-glance insights via charts, graphics, lists and other visualizations. Set custom filters and formulas to generate reports and display them visually or via tables. 
  • Inventory Management: Saves costs by optimizing inventory stock and order quantities. Provides a complete overview of stock, including current, minimum and maximum inventory levels, packaging units, orders and more. View products as separate units such as price, currency and dimensions. 
  • CRM: Centrally manage all contact details, map organizational structure, amend details with a single entry, track all forms of customer interaction, and manage and monitor leads effectively. 
  • Human Resource Management: Post job vacancies with details like pay scales and candidates profiles, simplify employment procedures through custom workflows, log absences, and perform digital file-keeping. 
  • Purchase Management: Manages data for products, services, suppliers, reductions and more. Supports the purchase-to-pay-process and creation of product features to facilitate product searches. 
  • Space Management: Helps optimize the workforce, access interactive plans, plan moves and navigate via online devices or in-office kiosks. Facilitates finance management, catering and real-time insights. 
  • Catalog Management: Effectively manage information, access it from several locations and share it with current and prospective clients. 
  • Bidding and Procurement: Select and send invitations to contractors and suppliers to send bids through email, compare prices and services, and generate relevant work or purchase orders. 
  • Lease Management: Manages multiple leases, subleases and amendments, vacancy and occupancy, lease expiration dates, payment requests and invoices, and more. 
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Product Ranking

#3

among all
Facility Management Software

#16

among all
Facility Management Software

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User Sentiment Summary

Excellent User Sentiment 24 reviews
Excellent User Sentiment 300 reviews
91%
of users recommend this product

Accruent has a 'excellent' User Satisfaction Rating of 91% when considering 24 user reviews from 2 recognized software review sites.

92%
of users recommend this product

Axxerion has a 'excellent' User Satisfaction Rating of 92% when considering 300 user reviews from 3 recognized software review sites.

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4.3 (2)
4.6 (20)
4.6 (24)
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4.6 (274)
4.4 (4)
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Awards

Accruent stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Axxerion stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Accruent's user-friendly design simplifies navigation, making it easy to manage facilities, track work orders, and access data.
Comprehensive Functionality: Its robust feature set covers various FM needs, including space planning, maintenance management, and energy tracking, providing a centralized platform for facility operations.
Customizable Reporting: Users appreciate the ability to generate tailored reports based on specific criteria, enabling data analysis and informed decision-making.
Seamless Integration: Accruent integrates with other business systems, such as ERP and CAD, streamlining data flow and improving operational efficiency.
Mobile Accessibility: Its mobile app allows facility managers to access data, manage work orders, and monitor operations remotely, enhancing flexibility and productivity.
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User-Friendly: It’s easy to navigate, find and use tools, according to 68% of user feedback on this feature.
Simple Implementation: Implementation is simple and quick, with end-to-end user support, as indicated by 100% reviews on this aspect.
Customer Service: According to 60% of reviews on customer service, Axxerion offers consistent and quick support.
Easy Configuration: Users can easily configure the tools and functions to fit the unique requirements of their business, according to 100% of reviews on its configuration.
Out-of-the-Box Features: All reviews on features indicate that it offers comprehensive and ready-to-go features such as property asset management, work orders, property inspections, reporting and preventative maintenance.
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Clunky Interface: Many users find the interface to be outdated, unintuitive, and difficult to navigate, which can slow down daily tasks and reduce efficiency.
Limited Reporting Capabilities: The reporting features are often cited as being inadequate, with users struggling to extract the data they need in a timely and actionable format.
Integration Issues: Integrating Accruent with other software systems can be challenging, leading to data silos and communication breakdowns between different departments.
Poor Customer Support: Users have reported experiencing long wait times for support, unhelpful responses, and a lack of technical expertise from the support team.
Costly and Inflexible: Accruent is perceived as being expensive compared to other options, and its licensing and pricing structure can be inflexible, making it difficult for organizations to scale or adjust their usage as needed.
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Difficult to Use: Users have reported that the software can be difficult to navigate and use, especially for those who are not familiar with facility management software.
Limited Customization: Axxerion offers limited customization options, which can be frustrating for businesses with specific needs.
Reporting Issues: Some users have complained about the reporting functionality, finding it cumbersome or limited in its ability to generate the specific reports they need.
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Accruent's Facility Management Software has received mixed reviews in the past year. While some users praise its robust capabilities and ease of use, others find it lacking in certain key areas. A common complaint is the software's steep learning curve, which can be a significant obstacle for new users. Additionally, some users have reported issues with data accuracy and integration with other systems. Despite these weaknesses, Accruent's Facility Management Software remains a popular choice for many organizations due to its strengths. Users appreciate its comprehensive suite of features, which includes everything from asset management to work order tracking. The software is also highly customizable, allowing users to tailor it to their specific needs. Another key strength is Accruent's strong customer support, which is available 24/7. Compared to similar products, Accruent's Facility Management Software stands out for its comprehensive feature set and ease of use. However, it is important to note that the software is not without its drawbacks. The steep learning curve and potential data accuracy issues should be considered before making a purchase decision. Overall, Accruent's Facility Management Software is a solid choice for organizations that are looking for a comprehensive and customizable solution. It is particularly well-suited for large organizations with complex facility management needs.

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Are users axxelerating their facility management with Axxerion, or are they stuck in neutral? User reviews from the past year paint a mixed picture of this software. While some users praise its customizability, allowing them to tailor the platform to their specific needs, others find the interface clunky and difficult to navigate. A key strength highlighted by users is Axxerion's robust reporting capabilities, enabling them to easily track key performance indicators like work order completion rates and equipment maintenance costs. However, some users express frustration with the software's limited mobile functionality, hindering their ability to manage tasks on the go. A major differentiator for Axxerion is its comprehensive suite of features, covering everything from preventive maintenance scheduling to space optimization. This breadth of functionality makes it a one-stop shop for facility managers, eliminating the need for multiple disparate systems. However, this comprehensiveness can also be a double-edged sword, as some users find the sheer number of features overwhelming, particularly during the initial onboarding process. Overall, Axxerion seems best suited for larger organizations with complex facility management needs and dedicated resources for training and implementation. Smaller organizations with simpler requirements might find the software's extensive functionality and associated learning curve to be overkill.

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