Accruent vs FacilityONE

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Our analysts compared Accruent vs FacilityONE based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Accruent helps facility managers maintain, organize, optimize and manage their facilities. It can maintain assets, improve organizational efficiency and streamline workflows for optimal performance from all departments. It comes in tailored versions for its industry specialties such as vx Maintain for retail, 360 Facility for real estate, Connectiv for healthcare and FAMIS for education and the private sector.
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FacilityOne is a comprehensive facility management software designed to streamline the maintenance and management of physical assets. It caters to a broad spectrum of industries, including healthcare, education, and manufacturing. Key features include asset tracking, work order management, and preventive maintenance scheduling. Users benefit from improved operational efficiency and reduced downtime. Pricing for FacilityOne is typically tailored to an organization's specific needs, making it adaptable for businesses of various sizes. Users often commend its user-friendly interface and robust reporting capabilities, making it a preferred choice over other facility management solutions for its ease of use and scalability.

Pros
  • Efficient asset tracking
  • Streamlined work orders
  • Preventive maintenance scheduling
Cons
  • Custom pricing
  • Learning curve
  • Integration challenges
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$499 Monthly
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$49 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Assess Facility Conditions: Helps facility managers prioritize facility maintenance and building repairs. This includes automated work orders.
  • Manage Contacts Securely: Contract management features track vendor activities, communications, orders, procurement and more.
  • Centralize Data: Tenants can submit, view and review work requests in the same system technicians use to address them. All data is accessible on mobile devices through the app, providing collaboration and convenience.
  • Increase Efficiency: A variety of optimization and management features combine to improve organizational efficiency. Utility management tracks usage so managers can better understand their facility’s consumption. Automated workflows reduce manual data entry and enhance productivity in multiple departments.
  • Save Money: Leveraging technology to improve efficiency and optimize processes saves businesses money by cutting the fat from workflows. It also keeps facilities in top shape for as long as possible, improving ROI. Additionally, users can manage vendor contracts to hold partners accountable and verify billing accuracy.
  • Mitigate Risk: Preventive maintenance plans and timely repair schedules keep facilities up to code and in compliance with regulations.
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  • Enhanced Operational Efficiency: FacilityONE streamlines operations, reducing downtime and increasing productivity. Its intuitive interface empowers teams to work more efficiently.
  • Asset Lifecycle Management: The system enables comprehensive management of assets throughout their lifecycle, ensuring optimal utilization, maintenance, and replacement when needed.
  • Cost Reduction: By proactively identifying maintenance needs and preventing equipment failures, FacilityONE helps organizations save on costly repairs and downtime.
  • Regulatory Compliance: FacilityONE assists in maintaining compliance with industry regulations and standards, reducing the risk of fines and penalties while ensuring a safe working environment.
  • Data-Driven Decision Making: The platform provides data analytics and reporting tools, enabling informed decisions and strategic planning based on real-time insights.
  • Customization and Scalability: FacilityONE offers a highly customizable solution that adapts to the unique needs of different industries, and it can scale with an organization as it grows.
  • Workforce Empowerment: It equips maintenance teams with the information they need, such as manuals and repair histories, fostering better decision-making and improved job performance.
  • Document Management: The system centralizes documentation and manuals, making it easy for teams to access crucial information quickly, reducing downtime and errors.
  • User-Friendly Interface: The user-friendly design of FacilityONE ensures that staff can quickly learn and adopt the platform, increasing overall efficiency.
  • Improved Safety: By helping organizations maintain equipment and facilities more effectively, FacilityONE contributes to a safer work environment, reducing accidents and incidents.
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  • Real-Time Reporting: Identifies and sorts facility issues according to user-specified factors such as region, type and responsibility to facilitate speedy corrective action.
  • Comprehensive Dashboard: Generate reports and access data from a single comprehensive screen that consolidates information in an easy-to-use format.
  • Key Control: Managers can regulate employee access to facility locations with a single source key.
  • Maintenance Management: Automates the work order process, monitors maintenance activities, tracks work order completion, assigns labor and helps managers optimize facility maintenance.
  • Space Planning: Reserve spaces, update information and track space usage to keep everyone using a space up-to-date on its availability.
  • Integrations: Integrates smoothly with third-party applications for convenience and a seamless workflow.
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  • Asset Inventory: FacilityONE provides a robust asset inventory system, allowing organizations to catalog and manage all their assets efficiently, from equipment to facilities.
  • Preventive Maintenance: The platform offers a preventive maintenance scheduling tool to proactively manage equipment, reducing downtime and extending asset lifecycles.
  • Work Order Management: FacilityONE streamlines work order creation and tracking, improving workflow management and ensuring tasks are completed on time.
  • Document Management: Users can centralize documents, manuals, and schematics, ensuring quick access to critical information for maintenance and repairs.
  • Compliance Tracking: The system helps organizations stay compliant with industry regulations and standards, reducing the risk of penalties and ensuring a safe working environment.
  • Reporting and Analytics: FacilityONE offers robust data analytics and reporting tools, allowing organizations to make informed decisions and optimize operations based on real-time insights.
  • User-Friendly Interface: With an intuitive and user-friendly design, FacilityONE is easy to learn and adopt, ensuring all staff can efficiently use the platform.
  • Customization: The platform is highly customizable to meet the unique needs of different industries, allowing tailored solutions for specific requirements.
  • Mobile Accessibility: FacilityONE's mobile capabilities empower maintenance teams to access information and manage work orders on the go, enhancing responsiveness and productivity.
  • Safety Features: The system contributes to a safer work environment by helping organizations maintain equipment and facilities effectively, reducing accidents and incidents.
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Product Ranking

#3

among all
Facility Management Software

#24

among all
Facility Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting And Dashboard Safety And Security Management Space, Key, And Lock Management Visitor Management Work Order Management 38 26 17 29 25 0 71 48 0 50 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 24 reviews
Excellent User Sentiment 26 reviews
91%
of users recommend this product

Accruent has a 'excellent' User Satisfaction Rating of 91% when considering 24 user reviews from 2 recognized software review sites.

96%
of users recommend this product

FacilityONE has a 'excellent' User Satisfaction Rating of 96% when considering 26 user reviews from 1 recognized software review sites.

4.6 (20)
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4.8 (26)
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Awards

Accruent stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

FacilityONE stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Accruent's user-friendly design simplifies navigation, making it easy to manage facilities, track work orders, and access data.
Comprehensive Functionality: Its robust feature set covers various FM needs, including space planning, maintenance management, and energy tracking, providing a centralized platform for facility operations.
Customizable Reporting: Users appreciate the ability to generate tailored reports based on specific criteria, enabling data analysis and informed decision-making.
Seamless Integration: Accruent integrates with other business systems, such as ERP and CAD, streamlining data flow and improving operational efficiency.
Mobile Accessibility: Its mobile app allows facility managers to access data, manage work orders, and monitor operations remotely, enhancing flexibility and productivity.
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Efficiency: Users appreciate FacilityONE for its ability to streamline operations and improve overall efficiency, reducing downtime.
Customization: FacilityONE's highly customizable nature allows users to tailor the system to their unique needs and preferences.
Compliance Assistance: Many find value in the platform's features that help maintain regulatory compliance, reducing the risk of fines and penalties.
Asset Management: Users like the comprehensive asset management tools, which assist in optimizing asset lifecycle and maintenance.
User-Friendly Interface: The intuitive and user-friendly design of FacilityONE is praised for making it easy for all staff to learn and use effectively.
Data-Driven Decisions: The reporting and analytics tools empower users to make informed, data-driven decisions for better strategic planning.
Work Order Management: Users find the work order management system efficient in tracking and completing tasks on time.
Document Centralization: FacilityONE's document management capabilities are valued for quick access to essential information.
Mobile Accessibility: The mobile app's features enable users to access critical information and manage work orders on the go, enhancing productivity.
Safety Enhancement: Users appreciate how FacilityONE contributes to a safer work environment by preventing equipment failures and accidents.
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Clunky Interface: Many users find the interface to be outdated, unintuitive, and difficult to navigate, which can slow down daily tasks and reduce efficiency.
Limited Reporting Capabilities: The reporting features are often cited as being inadequate, with users struggling to extract the data they need in a timely and actionable format.
Integration Issues: Integrating Accruent with other software systems can be challenging, leading to data silos and communication breakdowns between different departments.
Poor Customer Support: Users have reported experiencing long wait times for support, unhelpful responses, and a lack of technical expertise from the support team.
Costly and Inflexible: Accruent is perceived as being expensive compared to other options, and its licensing and pricing structure can be inflexible, making it difficult for organizations to scale or adjust their usage as needed.
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Integration Complexity: Some users find integrating FacilityONE with other systems challenging and requiring advanced technical skills.
Learning Curve: The platform's extensive feature set can result in a steeper learning curve for new users, potentially affecting initial productivity.
Initial Setup Time: Implementing FacilityONE may demand a significant time investment for initial setup and data migration, which can be seen as a drawback.
Cost: The comprehensive nature of FacilityONE comes at a cost, and some users may find it less budget-friendly compared to other options.
Mobile App Limitations: While mobile accessibility is a feature, the mobile app may have some limitations in comparison to the desktop version, which can be a drawback for users on the go.
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Accruent's Facility Management Software has received mixed reviews in the past year. While some users praise its robust capabilities and ease of use, others find it lacking in certain key areas. A common complaint is the software's steep learning curve, which can be a significant obstacle for new users. Additionally, some users have reported issues with data accuracy and integration with other systems. Despite these weaknesses, Accruent's Facility Management Software remains a popular choice for many organizations due to its strengths. Users appreciate its comprehensive suite of features, which includes everything from asset management to work order tracking. The software is also highly customizable, allowing users to tailor it to their specific needs. Another key strength is Accruent's strong customer support, which is available 24/7. Compared to similar products, Accruent's Facility Management Software stands out for its comprehensive feature set and ease of use. However, it is important to note that the software is not without its drawbacks. The steep learning curve and potential data accuracy issues should be considered before making a purchase decision. Overall, Accruent's Facility Management Software is a solid choice for organizations that are looking for a comprehensive and customizable solution. It is particularly well-suited for large organizations with complex facility management needs.

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User reviews of FacilityONE offer valuable insights into the software's performance. Many users praise its efficiency, customization options, and assistance in regulatory compliance. They appreciate the robust asset management and preventive maintenance features, which help reduce downtime and extend asset lifecycles. The user-friendly interface and mobile accessibility are also highlighted for enhancing overall productivity. However, some users have reported challenges, notably the complexity of integrating FacilityONE with other systems, leading to a learning curve, particularly for new users. The initial setup time can be extensive, and some users consider the software costly, making it less budget-friendly for smaller organizations. The mobile app, while convenient, has been noted to have certain limitations compared to the desktop version. In comparison to similar products, users generally find FacilityONE to offer comprehensive and industry-specific solutions, but the integration complexity and cost are areas where it may fall short. Despite these limitations, the software's strengths in asset management, compliance, and user-friendliness make it a viable choice for those willing to invest in robust facility management capabilities.

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