Accruent vs FAMIS 360

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Our analysts compared Accruent vs FAMIS 360 based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Accruent helps facility managers maintain, organize, optimize and manage their facilities. It can maintain assets, improve organizational efficiency and streamline workflows for optimal performance from all departments. It comes in tailored versions for its industry specialties such as vx Maintain for retail, 360 Facility for real estate, Connectiv for healthcare and FAMIS for education and the private sector.
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FAMIS 360, developed by Accruent, is a comprehensive software solution designed to streamline facility management tasks. It is particularly well-suited for organizations looking to efficiently manage their maintenance operations, asset tracking, and space optimization. One of the key benefits of FAMIS 360 is its ability to enhance operational efficiency by automating routine tasks and providing real-time data for informed decision-making. Popular features include its robust work order management system, preventive maintenance scheduling, and integrated asset management capabilities. When compared to similar products in the market, users often highlight FAMIS 360's user-friendly interface and the flexibility it offers in customizing functionalities to meet specific organizational needs. Pricing considerations for FAMIS 360 typically involve a subscription model, which may vary based on the size of the organization and the specific features required, making it a scalable option for facilities of different sizes.
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$499 Monthly
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$5,000 Annually
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Product Insights

  • Assess Facility Conditions: Helps facility managers prioritize facility maintenance and building repairs. This includes automated work orders.
  • Manage Contacts Securely: Contract management features track vendor activities, communications, orders, procurement and more.
  • Centralize Data: Tenants can submit, view and review work requests in the same system technicians use to address them. All data is accessible on mobile devices through the app, providing collaboration and convenience.
  • Increase Efficiency: A variety of optimization and management features combine to improve organizational efficiency. Utility management tracks usage so managers can better understand their facility’s consumption. Automated workflows reduce manual data entry and enhance productivity in multiple departments.
  • Save Money: Leveraging technology to improve efficiency and optimize processes saves businesses money by cutting the fat from workflows. It also keeps facilities in top shape for as long as possible, improving ROI. Additionally, users can manage vendor contracts to hold partners accountable and verify billing accuracy.
  • Mitigate Risk: Preventive maintenance plans and timely repair schedules keep facilities up to code and in compliance with regulations.
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  • Streamlined Operations: FAMIS 360 simplifies the complex processes of facility management, allowing teams to focus on strategic tasks rather than getting bogged down by administrative duties.
  • Cost Efficiency: By optimizing resource allocation and reducing manual errors, FAMIS 360 helps organizations cut unnecessary expenses, directly impacting the bottom line positively.
  • Enhanced Communication: The platform fosters better communication between departments, ensuring that everyone is on the same page and reducing the likelihood of miscommunication and delays.
  • Comprehensive Reporting: With its robust reporting capabilities, FAMIS 360 provides valuable insights into operations, helping managers make informed decisions based on real-time data.
  • Improved Asset Management: The software offers detailed tracking and management of assets, extending their lifespan and ensuring they are used efficiently, thus saving costs in the long run.
  • Regulatory Compliance: FAMIS 360 helps ensure that facilities are compliant with relevant laws and regulations, reducing the risk of fines and legal issues.
  • Scalability: As organizations grow, FAMIS 360 can easily scale to meet increased demands, making it a long-term solution for facility management needs.
  • Enhanced Customer Satisfaction: By ensuring that facilities are well-maintained and efficiently run, FAMIS 360 indirectly contributes to a better customer experience.
  • Preventive Maintenance: The software enables planning and scheduling of preventive maintenance, reducing the likelihood of unexpected breakdowns and the costs associated with them.
  • Space Optimization: FAMIS 360 provides tools for effective space management, ensuring that every square foot is utilized to its maximum potential, which is crucial in high-cost real estate markets.
  • Environmental Sustainability: By optimizing energy use and reducing waste, FAMIS 360 supports organizations in their efforts to become more environmentally sustainable.
  • Mobile Accessibility: With mobile access, facility managers and staff can update and receive information on-the-go, increasing responsiveness and flexibility in operations.
  • Customization and Integration: FAMIS 360 can be customized to fit the unique needs of an organization and can be integrated with other systems, providing a seamless operational experience.
  • Security Enhancement: The platform includes features that help in managing access to facilities, thereby enhancing the security of physical assets and personnel.
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  • Real-Time Reporting: Identifies and sorts facility issues according to user-specified factors such as region, type and responsibility to facilitate speedy corrective action.
  • Comprehensive Dashboard: Generate reports and access data from a single comprehensive screen that consolidates information in an easy-to-use format.
  • Key Control: Managers can regulate employee access to facility locations with a single source key.
  • Maintenance Management: Automates the work order process, monitors maintenance activities, tracks work order completion, assigns labor and helps managers optimize facility maintenance.
  • Space Planning: Reserve spaces, update information and track space usage to keep everyone using a space up-to-date on its availability.
  • Integrations: Integrates smoothly with third-party applications for convenience and a seamless workflow.
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  • Work Order Management: Streamline maintenance processes with robust work order management capabilities. Track progress from creating work orders to completing them. 
  • Preventive Maintenance: Schedule and manage preventive maintenance tasks to reduce downtime and extend asset life spans. Set automated alerts for maintenance schedules and task completion. 
  • Asset Management: Track all assets across an organization. Manage equipment, assets and inventory with automated alerts for maintenance, repair and replacement. 
  • Reporting and Analytics: Access real-time data and analytics to make informed decisions. Use customizable dashboards and reports to monitor KPIs, asset performance and maintenance costs. 
  • Mobile App: Access the system from anywhere, anytime. Enable users to view work orders, track assets and create new work orders on the go. 
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Product Ranking

#3

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Facility Management Software

#134

among all
Facility Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting And Dashboard Safety And Security Management Space, Key, And Lock Management Visitor Management Work Order Management 86 53 0 64 84 100 88 50 78 75 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 24 reviews
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91%
of users recommend this product

Accruent has a 'excellent' User Satisfaction Rating of 91% when considering 24 user reviews from 2 recognized software review sites.

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Awards

Accruent stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated FAMIS 360 and concluded it earns best-in-class honors for Mobile.

Mobile Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Accruent's user-friendly design simplifies navigation, making it easy to manage facilities, track work orders, and access data.
Comprehensive Functionality: Its robust feature set covers various FM needs, including space planning, maintenance management, and energy tracking, providing a centralized platform for facility operations.
Customizable Reporting: Users appreciate the ability to generate tailored reports based on specific criteria, enabling data analysis and informed decision-making.
Seamless Integration: Accruent integrates with other business systems, such as ERP and CAD, streamlining data flow and improving operational efficiency.
Mobile Accessibility: Its mobile app allows facility managers to access data, manage work orders, and monitor operations remotely, enhancing flexibility and productivity.
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Comprehensive Asset Management: Users appreciate FAMIS 360's ability to provide a detailed overview of all assets, including their condition, history, and maintenance schedules, making it easier to plan and budget for repairs or replacements.
Streamlined Work Order Management: The platform simplifies the process of creating, assigning, and tracking work orders, ensuring that maintenance tasks are completed efficiently and on time.
Customizable Reporting: FAMIS 360 offers robust reporting tools that allow users to generate custom reports, providing valuable insights into facility operations and helping to identify areas for improvement.
Intuitive User Interface: The software is praised for its user-friendly interface, which makes it easy for new users to navigate and utilize its features without a steep learning curve.
Mobile Accessibility: With mobile access, facility managers and technicians can update and access information on-the-go, enhancing communication and response times for maintenance issues.
Scalability: FAMIS 360 is suitable for organizations of various sizes, offering scalability that allows facilities to expand their use of the software as they grow.
Integrated Space Management: The platform includes tools for effective space management, helping organizations optimize their use of physical space and plan for future needs.
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Clunky Interface: Many users find the interface to be outdated, unintuitive, and difficult to navigate, which can slow down daily tasks and reduce efficiency.
Limited Reporting Capabilities: The reporting features are often cited as being inadequate, with users struggling to extract the data they need in a timely and actionable format.
Integration Issues: Integrating Accruent with other software systems can be challenging, leading to data silos and communication breakdowns between different departments.
Poor Customer Support: Users have reported experiencing long wait times for support, unhelpful responses, and a lack of technical expertise from the support team.
Costly and Inflexible: Accruent is perceived as being expensive compared to other options, and its licensing and pricing structure can be inflexible, making it difficult for organizations to scale or adjust their usage as needed.
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Limited Customization: The software's rigidity can be frustrating for users with unique workflows or industry-specific needs, as it may not easily adapt to their specific requirements.
Usability Challenges: Navigating the interface and locating specific features can be cumbersome due to the software's complex structure, leading to a steep learning curve for new users.
Reporting Limitations: Generating customized reports or extracting specific data points can be difficult, hindering users' ability to analyze trends and gain insights into their facility operations.
Mobile App Functionality: The mobile app's limited features and occasional performance issues can restrict users' ability to manage tasks effectively while on the go.
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Accruent's Facility Management Software has received mixed reviews in the past year. While some users praise its robust capabilities and ease of use, others find it lacking in certain key areas. A common complaint is the software's steep learning curve, which can be a significant obstacle for new users. Additionally, some users have reported issues with data accuracy and integration with other systems. Despite these weaknesses, Accruent's Facility Management Software remains a popular choice for many organizations due to its strengths. Users appreciate its comprehensive suite of features, which includes everything from asset management to work order tracking. The software is also highly customizable, allowing users to tailor it to their specific needs. Another key strength is Accruent's strong customer support, which is available 24/7. Compared to similar products, Accruent's Facility Management Software stands out for its comprehensive feature set and ease of use. However, it is important to note that the software is not without its drawbacks. The steep learning curve and potential data accuracy issues should be considered before making a purchase decision. Overall, Accruent's Facility Management Software is a solid choice for organizations that are looking for a comprehensive and customizable solution. It is particularly well-suited for large organizations with complex facility management needs.

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FAMIS 360 has garnered positive feedback for its comprehensive features and user-friendly interface, particularly its intuitive navigation and ease of use. Users appreciate the ability to efficiently manage work orders, preventive maintenance, and asset tracking, streamlining facility management processes. The software's robust reporting capabilities provide valuable insights into facility performance and maintenance trends, enabling data-driven decision-making. FAMIS 360's mobile accessibility empowers technicians and facility managers to stay connected and productive while on the go. However, some users have noted that FAMIS 360's extensive functionality can lead to a steeper learning curve for new users. Additionally, while the software offers customization options, some users desire more flexibility in tailoring the system to their specific workflows. FAMIS 360's pricing structure, which is based on the number of users and modules, may present a challenge for smaller organizations with limited budgets. FAMIS 360 distinguishes itself from competitors through its comprehensive suite of features, including its integrated space management module and its ability to handle complex facility structures. The software's focus on preventive maintenance and asset lifecycle management sets it apart as a solution that prioritizes long-term facility health and cost optimization. FAMIS 360 is well-suited for organizations of all sizes, particularly those with multiple facilities or complex maintenance needs. Its scalability and flexibility make it adaptable to evolving facility management requirements, while its robust features and user-friendly interface cater to both experienced facility managers and new users.

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