eSPACE vs NetFacilities

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Our analysts compared eSPACE vs NetFacilities based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

eSPACE Software Tool

Product Basics

eSPACE is an all-in-one software that can schedule and track maintenance tasks, reserve rooms and resources, and manage HVAC systems.

It offers event management, maintenance and work orders, scheduling, and more to cover various aspects of commercial and private facilities. Additionally, it includes smart IoT integrations to HVAC and building operations using the events calendar.
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NetFacilities is a completely web-based maintenance management option for facility managers. It helps track comprehensive data on facilities, assets and properties in order to more efficiently maintain them. It improves reliability in addition to facilitating preventive maintenance for a range of industries and organizations.
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$60 Monthly
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$45 Quote-based
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Product Assistance

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Product Insights

  • Enhance Efficiency: Streamline facility management processes, making them more efficient and reducing manual work. Save time and resources, allowing staff to focus on other important tasks. 
  • Reduce Costs: Reduce energy consumption and avoid costly repairs in your facilities. Keep operating costs low and maximize budget resources. 
  • Improve Communication: Ease communication and collaboration among staff or departments with a centralized database. Reduce miscommunication and improve overall coordination and efficiency. 
  • Increase Accountability: Enable staff to better track work completion and monitor facility performance. Increase accountability and informed decision-making. 
  • Refine Planning and Coordination: Optimize facility planning and coordination with scheduling and event management, reducing conflicts and maximizing resource use. 
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  • No On-Premise Upkeep: It doesn’t require IT support, servers or any other hardware to maintain. All that is required is an internet connection to access the software.
  • Centralized Platform: Collaborate with internal or external stakeholders, administrators, technicians, vendors and more from a convenient, centralized platform.
  • Easy Workflow Management: Streamline workflow and lifecycle management processes to make maintenance management easy and efficient.
  • Preventive Maintenance Scheduling: Plan and schedule maintenance ahead of time. Reduce emergency repair cost and increase efficiency of assets.
  • Extended Asset Lifespan: Conduct routine maintenance to prevent asset breakdown and keep them operating for their full lifespan or even beyond.
  • Increased Asset Visibility: Get insight into asset performance, allow tracking of maintenance activities, monitor operational costs and predict more accurate forecasts.
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  • Facility Scheduling and Management: Schedule and manage resources, including rooms, equipment and personnel. Efficiently use your resources and eliminate scheduling conflicts. 
  • Preventive Maintenance: Stay on top of routine maintenance tasks, like changing air filters or inspecting equipment, to optimize performance and prevent costly breakdowns. 
  • Work Order Management: Track and assign work orders to teams, ensuring timely and efficient task completion. 
  • HVAC Integration: Integrate with HVAC systems, providing real-time monitoring and control over temperature, humidity and energy usage. Reduce energy costs and ensure optimal comfort for occupants. 
  • Event Management: Plan and coordinate events, including room and resource reservations, catering, and more. Simplify event planning processes and ensure successful events. 
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  • Calendar Management: Schedule maintenance, set labor schedules and assign work to individual technicians from an intuitive calendar interface.
  • Data Import/Export: Upload all data from previous CMMS systems or spreadsheets to streamline the implementation process. Data can be exported to email, spreadsheet and other formats to make collaboration and contact management a breeze.
  • Maintenance Scheduling: Maintenance scheduling and preventive maintenance plans allow managing recurring maintenance tasks, scheduling one-time repairs, sending maintenance reminders and assigning maintenance tasks.
  • Work Order Management: Create, assign, monitor and manage work order requests.
  • Asset Management: Stores crucial information such as warranties, repair history and profile information that can be directly accessed by scanning a QR code on the asset.
  • Incident Management: Allows teams to identify, analyze and remedy any incidents that could contribute to the loss or disruption of operations and prevent them from recurring in the future.
  • Inventory Management: Helps maintain stockroom levels, reorder spare parts, track spare use, generate barcodes and perform other inventory control tasks.
  • Tenant Portal: Lets tenants submit and track their maintenance service requests, provide feedback, and check availability of resources and amenities. Integrated message broadcasting allows rapid and important announcements to reach all the tenants at the same time.
  • Mobile App: Provides field mobility and real-time communication. Preventive maintenance app includes easy login and access to create work orders. Technicians can create and cancel work orders, add labor hours, manage scheduled maintenance activities and access asset information, transaction history, manuals and warranties.
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Product Ranking

#33

among all
Facility Management Software

#13

among all
Facility Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

eSPACE
NetFacilities
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Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting And Dashboard Safety And Security Management Space, Key, And Lock Management Visitor Management Work Order Management 73 60 0 69 50 57 98 10 0 83 75 0 0 41 57 40 54 20 53 57 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

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Excellent User Sentiment 258 reviews
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90%
of users recommend this product

NetFacilities has a 'excellent' User Satisfaction Rating of 90% when considering 258 user reviews from 3 recognized software review sites.

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3.4 (6)
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4.52 (126)
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4.5 (126)

Awards

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NetFacilities stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Comprehensive Facility Management: Users appreciate eSPACE for its all-encompassing approach to facility management, covering everything from event scheduling to work order management, making it a one-stop solution.
User-Friendly Interface: The platform is consistently praised for its intuitive design, allowing users of all tech levels to navigate and utilize its features with ease.
Efficient Scheduling: eSPACE's event scheduling capabilities are a standout, enabling seamless coordination of events, reducing conflicts, and improving facility usage.
Robust Reporting Tools: The software offers detailed reporting features that help users track maintenance requests, event outcomes, and overall facility usage, aiding in informed decision-making.
Excellent Customer Support: Many users highlight the responsive and helpful customer service team, which significantly enhances the overall user experience.
Mobile Accessibility: The availability of a mobile app makes it convenient for users to manage facilities on-the-go, ensuring they can address issues and update schedules from anywhere.
Customizable Features: eSPACE allows for a high degree of customization, enabling facilities to tailor the software to their specific needs and preferences.
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Easy to Use: More than 95% of users mentioning this aspect appreciate the easy-to-use interface.
Work Order: Over 80% of reviewers referencing this feature report that the process of submitting and editing work orders is easy and helpful.
Tracking: All the reviews on this topic indicate that tracking asset maintenance, site issues, inventory and labor is easy.
Customer Support: Representatives are very helpful and quick to reply, in the experience of all users referring to support.
Customization: Extensive customizations help users fit the software to their company, according to 66% of reviewers referring to this element.
Communication: Every review referencing this feature cites it as a key in improving communication between teams.
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Limited Functionality for Specific Industries: eSPACE may not be the best fit for industries with specialized facility management needs, such as healthcare or manufacturing, as it may lack industry-specific features and integrations.
Learning Curve and Complexity: The software's extensive features and functionalities can lead to a steep learning curve for new users, requiring significant time and effort to master the system effectively.
Customization Challenges: While eSPACE offers some customization options, it may not provide the level of flexibility required by organizations with unique workflows or complex facility management processes.
Integration Limitations: Integrating eSPACE with existing software systems or third-party applications can be challenging, potentially requiring additional development or custom solutions.
Mobile App Functionality: The mobile app version of eSPACE may have limited features or functionality compared to the desktop version, which can hinder users who require on-the-go access to facility management tools.
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Interface: The system crashes or freezes occasionally, according to over 65% of users mentioning the interface.
Reports: Of reviews talking about reports, 60% observe that the options for customization are limited.
Search Tool: All reviews about the search tool note that it’s difficult to search for work orders specific to locations or any information with two specifications.
Frequent Log Out: All the reviewers mentioning this aspect report that the system frequently logs users out.
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eSPACE has garnered a reputation for its comprehensive suite of features, particularly in the realm of preventive maintenance and work order management. Users appreciate the platform's ability to streamline maintenance processes, enhance efficiency, and provide valuable insights into asset performance. Its robust reporting capabilities empower facility managers with data-driven decision-making tools, enabling them to optimize maintenance strategies and reduce operational costs. However, some users have noted that the initial setup and configuration of eSPACE can be complex, requiring a significant investment of time and effort. Additionally, the user interface, while functional, has been described as somewhat outdated and less intuitive compared to some newer competitors in the market. Despite these drawbacks, eSPACE distinguishes itself through its extensive industry experience and proven track record. The platform's maturity and stability are highly valued by organizations seeking a reliable and feature-rich solution for their facility management needs. Its comprehensive functionality, coupled with its scalability, makes eSPACE well-suited for large enterprises and organizations with complex facility operations. Furthermore, eSPACE's strong focus on preventive maintenance aligns perfectly with industries that prioritize asset uptime and operational continuity, such as manufacturing, healthcare, and education.

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NetFacilities offers a user-friendly interface, making many of its features accessible and easy to leverage. Customization, tracking and good customer service are some other notable benefits. Reviews also cite that easy submission and editing of work orders has helped them improve the process of creating and closing work orders. In contrast, the software is prone to freezing, crashing or unexpectedly logging users out. Poor report customization and a buggy search tool are other common issues users note. Overall, it can be a good option for businesses looking for an easy-to-use CMMS that helps with maintenance planning.

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