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EZFacility vs Facilio

Last Updated: November 18th, 2024

Our analysts compared EZFacility vs Facilio based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

EZFaciltiy is a management software mainly focused on sports and fitness centers. It covers facility scheduling, employee management, billing, marketing tools, reporting and more. It also offers membership management, inventory management, league management, revenue management and tracking, and registration management. It helps automate payment processes, calculate rent, send reminders, manage multiple locations and control access to facilities.

Facilio offers a comprehensive software solution designed to streamline facilities management tasks, including Integrated Workplace Management Systems (IWMS). This platform is particularly well-suited for large enterprises and property managers who require efficient oversight of multiple facilities. The software excels in providing real-time data analytics, predictive maintenance, and seamless workflow automation, which significantly enhance operational efficiency and reduce costs. Users benefit from its intuitive interface, robust reporting tools, and customizable dashboards. Popular features include asset tracking, energy management, and tenant engagement modules. These capabilities enable users to optimize resource allocation and improve tenant satisfaction. Compared to similar products, Facilio is often praised for its user-friendly design and scalability. Pricing details are typically customized based on the specific needs of the client, so it's advisable to contact SelectHub for a tailored quote. Payment structures can vary, often depending on the number of users or facilities managed, and may be billed monthly or annually.

$149.95 Monthly

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$1,000 Annually

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Product Insights

Mobility: Utilize a custom branded app for members to manage bookings, view promotions, access facility information, engage with social media accounts, check trainer profiles and add member cards to a mobile wallet. Send push notifications, check the performance of in-app promotions and sessions with the highest ratings and update the app through the admin portal.
Integration: Integrate with iFrame, Smartwaiver, Outlook, Google Calendar, Google Analytics, Zoom and more.
Multi-Location Support: With a growing company, add new locations locally and internationally, share bookings across locations, access data from multiple locations on a central hub and offer members a multi-location branded app.
Access Control: Control the online system from the admin dashboard, set custom permissions to determine who has access to facilities, assign default permissions for group entry, manage a built-in fraud guard and receive notifications for any invalid access to facilities.
Paperless Organization: Use centralized scheduling to keep staff updated, save time and avoid conflicting paperwork or overlapping class rosters. Manage liability waivers and event forms digitally with Smartwaiver integration.
Security: Keep payment and member data safe in a cloud with PCI DSS Level 1 security.

Enhanced Operational Efficiency: Streamline facility management processes by automating routine tasks, reducing manual intervention and errors.
Real-Time Data Insights: Access up-to-date information on asset performance, energy usage, and maintenance schedules, enabling informed decision-making.
Cost Savings: Optimize resource allocation and reduce operational costs through predictive maintenance and energy management.
Improved Compliance: Ensure adherence to regulatory standards and safety protocols with automated compliance tracking and reporting.
Centralized Management: Manage multiple facilities from a single platform, providing a unified view of operations and simplifying oversight.
Scalability: Easily scale operations to accommodate growth or changes in facility requirements without significant additional investment.
Enhanced Tenant Satisfaction: Improve tenant experience by promptly addressing maintenance issues and providing a comfortable, well-maintained environment.
Data-Driven Decision Making: Leverage analytics and reporting tools to identify trends, forecast needs, and make strategic decisions.
Energy Efficiency: Monitor and manage energy consumption to reduce waste and lower utility bills, contributing to sustainability goals.
Proactive Maintenance: Implement predictive maintenance strategies to prevent equipment failures and extend asset lifespan.
Customizable Workflows: Tailor workflows to meet specific operational needs, enhancing flexibility and responsiveness.
Enhanced Collaboration: Facilitate communication and collaboration among facility management teams, contractors, and stakeholders.
Mobile Accessibility: Access the platform from mobile devices, allowing for on-the-go management and quick response to issues.
Integration Capabilities: Seamlessly integrate with existing systems and third-party applications to create a cohesive technology ecosystem.
Asset Lifecycle Management: Track and manage the entire lifecycle of assets, from acquisition to disposal, ensuring optimal utilization.

Facility Scheduling and Management: and more. Use drag-and-drop design and a centralized calendar to update events and access built-in conflict resolution scheduling to avoid double bookings.
Membership Management: Directly manage membership statuses from the dashboard, give members individual check-in credentials and secure facilities using photo IDs, biometrics or key tags. Add account information and collect payments from members.
Point-of-Sale and Inventory Management: Track and locate resources, products and equipment. Pre-order popular items and rentals based on day and time. Offer point-of-sale products online, manage coupons and offers, create product directories, access supplier contacts and more.
League Management: Use an automated scheduler to schedule leagues based on team preferences and venue availability. Provide clients a real-time view of league standings, scores, top leaders and classified ads for new team members. Integrate with iFrame, automate game reminders, advertise, manage officials and more.
Self-Service Client Portal: Directly link members to schedules, profiles, account information, payment information, registration and more. Describe booking requirements for classes, permit or restrict access to clients and send reminders using automated schedulers.nbsp;
Marketing Tools: Use multiple-channel messaging to reach members, create cohorts or filters for targeted marketing and create advanced messaging campaigns to gain new members. Take advantage of over 500 customizable email templates for automated campaigns.
Online Registration and Rentals: Streamline registration processes, accept multiple- enrollments and set registration deadlines, deposit requirements and program capacities. Allow clients or members to register online as individuals or as a team and collect fees using registration deposits or other methods. Directly publish registration forms, program summaries, waivers and more on the website.
Text Message Automation: Use EZMessaging to schedule and manage messaging campaigns, help with billing collections and send out automated reminders.
Payroll and Commission Tracking: Track instructor, trainer or employee payrolls, non-training hours, completed training sessions and hours worked.
Self Check-In: Streamline front desk check-in with biometric scans, mobile or RFID cards or unique identifiers. View check-in history, attendance, purchases, registrations, packages and more from a centralized access point.
Reports: Get up-to-date and in-depth sales, product performance, marketing, lead conversion, training, resource availability and usage reports. Access detailed financial and demographic reports on members and export reports in CSV, XLSX, PDF, MHTML, XML, Word and TIFF formats.
Packages and Attendance: Create custom packages for members, offer group packages, allow package sharing and track attendance trends to create popular class bundle packages.
Merchant Processing: Make the checkout process more manageable by offering real-time payment updates and card processing to automate the payment process.
Revenue Tracking: Automate billing processes to create, print and send invoices. Input a set cost for classes, merchandise, training, equipment, services and rentals. Track payments, view purchase history and set up custom payment schedules.
Rentals and Special Events: Rent partial or entire facilities for a single event or recurring events. Set, update and automatically calculate rent, attach bills for additional services or items, add custom instructions for setup and more.
Employee Time Clock: Allow employees to clock in and out via clock terminals. View time logs, update schedules, create job classifications, restrict employee clock-in functions to selected devices and track working hours.

Unified Platform: Integrates multiple facility management functions into a single, cohesive platform.
Real-Time Data Analytics: Provides actionable insights through real-time data collection and analysis.
Predictive Maintenance: Utilizes machine learning algorithms to predict equipment failures before they occur.
Energy Management: Monitors and optimizes energy consumption across facilities to reduce costs and improve sustainability.
Work Order Management: Streamlines the creation, assignment, and tracking of work orders for maintenance tasks.
Asset Tracking: Keeps detailed records of all assets, including their location, condition, and maintenance history.
Tenant Management: Facilitates communication and service requests between property managers and tenants.
Compliance Tracking: Ensures adherence to regulatory standards and automates compliance reporting.
Mobile Access: Allows facility managers to access the platform and perform tasks from mobile devices.
Customizable Dashboards: Offers personalized dashboards to display key performance indicators and metrics relevant to specific roles.
Integration Capabilities: Seamlessly integrates with existing enterprise systems such as ERP and CRM software.
Space Management: Optimizes the use of physical space within facilities through detailed space utilization reports.
IoT Integration: Connects with Internet of Things (IoT) devices to gather data and automate facility operations.
Vendor Management: Manages relationships with external vendors, including contract management and performance tracking.
Budgeting and Forecasting: Assists in financial planning by providing tools for budgeting and forecasting facility expenses.
Incident Management: Tracks and resolves incidents efficiently, ensuring minimal disruption to facility operations.
Environmental Monitoring: Monitors environmental conditions such as temperature, humidity, and air quality within facilities.
Security Management: Enhances facility security through access control and surveillance system integration.
Reporting and Analytics: Generates comprehensive reports and analytics to support data-driven decision-making.
Scalability: Designed to scale with the growth of the organization, accommodating increasing numbers of facilities and users.

Product Ranking

#35

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#89

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Analyst Rating Summary

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User Sentiment Summary

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80%

of users recommend this product

Facilio has a 'great' User Satisfaction Rating of 80% when considering 25 user reviews from 2 recognized software review sites.

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Synopsis of User Ratings and Reviews

Streamlined Scheduling: EZFacility offers tools to simplify the scheduling process for facilities and their users, including features for managing reservations, bookings, and waitlists.

Membership Management: The platform provides capabilities to handle various aspects of membership management, such as tracking member information, processing payments, and managing access control.

Point of Sale (POS) Functionality: EZFacility includes POS features that enable facilities to process transactions for services, products, and memberships, simplifying payment management.

Reporting and Analytics: Users can generate reports and access analytics to gain insights into facility usage, revenue, and other key metrics, aiding in data-driven decision-making.

Marketing Tools: EZFacility offers marketing tools to help facilities promote their services and engage with customers, including email marketing and online registration capabilities.

Real-Time Visibility: Facilio provides users with real-time insights into asset performance, enabling proactive maintenance and informed decision-making.

Workflow Automation: The platform streamlines maintenance tasks and workflows, reducing manual effort and improving operational efficiency.

IoT Integration: Facilio's IoT integration allows for automated temperature control and energy optimization within buildings.

Mobile Accessibility: The software's mobile app empowers facility managers with on-the-go access to critical information and tools.

Improved Tenant Experience: Facilio's self-service portal enables tenants to easily submit service requests and book amenities, enhancing their overall experience.

Customer Support: Users have reported challenges in getting timely and effective assistance from EZFacility's customer support team, leading to frustration and unresolved issues.

Software Issues: Some users have encountered software bugs and glitches that disrupt their workflow and cause inconvenience. These issues can range from minor annoyances to more significant problems that impact business operations.

Billing and Payments: There have been reports of billing discrepancies and difficulties with payment processing, causing confusion and frustration for users. This can include issues such as incorrect charges, declined payments, and problems with refunds.

Reporting Limitations: Users have reported that the reporting features could be more customizable, limiting their ability to tailor reports to their specific needs.

Sandbox Environment: The lack of a dedicated sandbox environment for testing and development can lead to issues in a live setting and may impact end-user experience.

Data Integration Challenges: Some users have mentioned difficulties with data input and integration, particularly with IoT sensor information, which can hinder the software's effectiveness.

Making facility management a breeze – that's the promise of EZFacility, but does it deliver? User reviews from the past year paint a picture of software with clear strengths and weaknesses. Reviewers frequently praise EZFacility's scheduling and booking capabilities, highlighting its ease of use and flexibility for managing various types of facilities and activities. The software's ability to handle memberships, point-of-sale transactions, and reporting is also well-regarded, providing a comprehensive solution for facility operations. However, users point out that EZFacility's customer support can be inconsistent, with response times varying and occasional difficulty reaching knowledgeable representatives. Some users also mention that the software's interface, while generally user-friendly, can feel outdated and clunky in certain areas. Compared to competitors like Mindbody and Zen Planner, EZFacility stands out for its affordability and comprehensive feature set, making it a solid choice for small to medium-sized facilities with diverse needs. However, larger facilities or those requiring more advanced customization options may find other platforms better suited to their requirements.

How facile is Facilio, really? User reviews from the past year reveal a generally positive sentiment toward Facilio's cloud-based IWMS platform. Users rave about its user-friendliness and robust features, particularly its workflow automation, IoT integration, and analytics capabilities, which streamline facility management operations. For instance, one user highlighted the platform's ability to create workflows that proactively detect equipment issues, leading to significant energy savings. This focus on innovation and customer-centricity has earned Facilio recognition as an industry challenger. However, some users have pointed out areas for improvement, such as the need for more customizable reporting features and the absence of a sandbox environment for testing. One user specifically mentioned that the lack of a sandbox feature has led to an "untidy platform" for end users. Despite these drawbacks, Facilio is generally perceived as a valuable tool for organizations looking to enhance efficiency and sustainability in their facility management processes. Its ease of use, integration capabilities, and focus on innovation make it particularly well-suited for businesses with complex operations and a need for a centralized, data-driven approach to facility management.

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FAQ

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