Top EZFacility Alternatives & Competitors For 2024

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Looking for alternatives to EZFacility? Many users crave user-friendly and feature-rich solutions for tasks like Reporting and Dashboard, Asset Management, and Inventory Management. Leveraging crowdsourced data from over 1,000 real Facility Management Software selection projects based on 400+ capabilities, we present a comparison of EZFacility to leading industry alternatives like FMS:Workplace, NetFacilities, FMX, and Facilio.

EZFacility Software Tool
Facilio Software Tool

Product Basics

EZFaciltiy is a management software mainly focused on sports and fitness centers. It covers facility scheduling, employee management, billing, marketing tools, reporting and more. It also offers membership management, inventory management, league management, revenue management and tracking, and registration management. It helps automate payment processes, calculate rent, send reminders, manage multiple locations and control access to facilities.
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FMS:Workplace from FM:Systems is a comprehensive integrated workplace management system (IWMS) designed to help organizations identify underused areas, track lease terms, expirations and critical dates to ensure compliance and avoid missed opportunities for renegotiation and make informed decisions about real estate acquisitions, disposals or renovations.

While user reviews are limited, the system is known for its centralized control, real-time data insights, customizable reporting, enhanced communication and space optimization capabilities. However, the initial learning curve is steep and customization and integration can be complex.

The cost ranges from $8,000 to $60,000 depending on the modules selected and your organization size.

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NetFacilities is a completely web-based maintenance management option for facility managers. It helps track comprehensive data on facilities, assets and properties in order to more efficiently maintain them. It improves reliability in addition to facilitating preventive maintenance for a range of industries and organizations.
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FMX offers a user-friendly, cloud-based solution that simplifies the management process for asset, facilities, maintenance, fleet and scheduling activities at a range of campus types. It lets users effectively generate work orders, schedule maintenance and plan resource use, streamlining processes. Users can access it from mobile devices and configure settings as well.

A simple calendar-based interface aids scheduling, and it supports unlimited requesting users with no extra cost. It provides actionable insights into business data, organizes staff from a central portal, speeds up work order resolution and improves asset effectiveness. It offers quick customer support and training and has reported a 98% customer satisfaction rating.

Pros
  • Streamlined Workflow
  • Improved Efficiency
  • Cost Reduction
  • Enhanced Visibility
  • Data-Driven Decisions
Cons
  • Implementation Cost
  • Integration Challenges
  • User Adoption Issues
  • Limited Customization
  • Data Security Concerns
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Facilio offers a comprehensive software solution designed to streamline facilities management tasks, including Integrated Workplace Management Systems (IWMS). This platform is particularly well-suited for large enterprises and property managers who require efficient oversight of multiple facilities. The software excels in providing real-time data analytics, predictive maintenance, and seamless workflow automation, which significantly enhance operational efficiency and reduce costs. Users benefit from its intuitive interface, robust reporting tools, and customizable dashboards. Popular features include asset tracking, energy management, and tenant engagement modules. These capabilities enable users to optimize resource allocation and improve tenant satisfaction. Compared to similar products, Facilio is often praised for its user-friendly design and scalability. Pricing details are typically customized based on the specific needs of the client, so it's advisable to contact SelectHub for a tailored quote. Payment structures can vary, often depending on the number of users or facilities managed, and may be billed monthly or annually.
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$149.94
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Mobile

Product Assistance

Documentation
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Live Online
Videos
Webinars
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Knowledge Base
24/7 Live Support
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24/7 Live Support
Email
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24/7 Live Support
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24/7 Live Support
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24/7 Live Support

Product Ranking

#35

among all
Facility Management Software

#12

among all
Facility Management Software

#13

among all
Facility Management Software

#4

among all
Facility Management Software

#89

among all
Facility Management Software

Find out who the leaders are

Analyst Rating Summary

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89
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51
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25
94
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63
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80
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43
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Reporting and Dashboard
Human Resources Management
Reporting and Dashboard
Safety and Security Management
Maintenance Management
Work Order Management
Reporting and Dashboard
Maintenance Management
Human Resources Management
Inventory Management
Mobile
Reporting and Dashboard
Safety and Security Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

EZFacility
FMS:Workplace
NetFacilities
FMX
Facilio
+ Add Product + Add Product
Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting and Dashboard Safety and Security Management Space, Key, and Lock Management Visitor Management Work Order Management 25 61 64 41 0 40 88 0 42 0 94 80 100 84 98 40 100 100 92 98 75 0 0 41 57 40 54 20 53 57 63 43 10 84 94 20 97 27 58 68 0 25 50 75 100
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75%
88%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

43%
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User Sentiment Summary

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Great User Sentiment 111 reviews
Excellent User Sentiment 258 reviews
Excellent User Sentiment 418 reviews
Great User Sentiment 25 reviews
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87%
of users recommend this product

FMS:Workplace has a 'great' User Satisfaction Rating of 87% when considering 111 user reviews from 4 recognized software review sites.

90%
of users recommend this product

NetFacilities has a 'excellent' User Satisfaction Rating of 90% when considering 258 user reviews from 3 recognized software review sites.

94%
of users recommend this product

FMX has a 'excellent' User Satisfaction Rating of 94% when considering 418 user reviews from 2 recognized software review sites.

80%
of users recommend this product

Facilio has a 'great' User Satisfaction Rating of 80% when considering 25 user reviews from 2 recognized software review sites.

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4.7 (26)
3.4 (6)
4.8 (7)
3.5 (1)
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4.52 (126)
4.7 (411)
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4.2 (80)
4.5 (126)
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4.0 (24)
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Awards

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Analysts' Pick Award
Asset Management Award
Human Resources Management Award
Maintenance Management Award
Reporting and Dashboard Award
Safety and Security Management Award
User Favorite Award
User Favorite Award
we're gathering data

Synopsis of User Ratings and Reviews

Streamlined Scheduling: EZFacility offers tools to simplify the scheduling process for facilities and their users, including features for managing reservations, bookings, and waitlists.
Membership Management: The platform provides capabilities to handle various aspects of membership management, such as tracking member information, processing payments, and managing access control.
Point of Sale (POS) Functionality: EZFacility includes POS features that enable facilities to process transactions for services, products, and memberships, simplifying payment management.
Reporting and Analytics: Users can generate reports and access analytics to gain insights into facility usage, revenue, and other key metrics, aiding in data-driven decision-making.
Marketing Tools: EZFacility offers marketing tools to help facilities promote their services and engage with customers, including email marketing and online registration capabilities.
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Centralized Control: Manage all aspects of facility operations from a single platform, streamlining processes and improving efficiency.
Real-Time Data: Gain real-time insights into facility performance, enabling proactive maintenance and energy management, reducing downtime and costs.
Customizable Reports: Generate tailored reports to make informed decisions about space usage, occupancy trends and maintenance activities.
Enhanced Communication: Features like automated alerts and mobile capabilities improve communication among team members, ensuring quick response to issues and better coordination.
Space Optimization: Tools for space management and planning assist in maximizing the use of available space, contributing to better workplace environments and operational savings.
Asset Management: Keeping track of assets and their maintenance schedules helps in extending their life span and avoiding unexpected failures, saving costs in the long run.
Scalability: Adapt to the growing needs of your business with a flexible architecture that seamlessly scales to accommodate additional users, sites and modules.
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Easy to Use: More than 95% of users mentioning this aspect appreciate the easy-to-use interface.
Work Order: Over 80% of reviewers referencing this feature report that the process of submitting and editing work orders is easy and helpful.
Tracking: All the reviews on this topic indicate that tracking asset maintenance, site issues, inventory and labor is easy.
Customer Support: Representatives are very helpful and quick to reply, in the experience of all users referring to support.
Customization: Extensive customizations help users fit the software to their company, according to 66% of reviewers referring to this element.
Communication: Every review referencing this feature cites it as a key in improving communication between teams.
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Easy to Use: 95% of users who mention usability said that FMX has a user-friendly interface and intuitive features.
Customer Service: Customer service is patient and helpful according to every reviewer mentioning support.
Bookings: FMX lets users track free slots to avoid multiple bookings, according to every review referring to this feature.
Calendar: 70% of users mentioning this feature observed that it helped them plan and schedule events without any clutter.
Field Customization: 90% of reviewers referring to this feature asserted that customization of fields in different categories enables them to organize work efficiently.
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Real-Time Visibility: Facilio provides users with real-time insights into asset performance, enabling proactive maintenance and informed decision-making.
Workflow Automation: The platform streamlines maintenance tasks and workflows, reducing manual effort and improving operational efficiency.
IoT Integration: Facilio's IoT integration allows for automated temperature control and energy optimization within buildings.
Mobile Accessibility: The software's mobile app empowers facility managers with on-the-go access to critical information and tools.
Improved Tenant Experience: Facilio's self-service portal enables tenants to easily submit service requests and book amenities, enhancing their overall experience.
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Customer Support: Users have reported challenges in getting timely and effective assistance from EZFacility's customer support team, leading to frustration and unresolved issues.
Software Issues: Some users have encountered software bugs and glitches that disrupt their workflow and cause inconvenience. These issues can range from minor annoyances to more significant problems that impact business operations.
Billing and Payments: There have been reports of billing discrepancies and difficulties with payment processing, causing confusion and frustration for users. This can include issues such as incorrect charges, declined payments, and problems with refunds.
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Steep Learning Curve: The system can be complex and challenging for new users to learn due to its extensive features and functionalities. This complexity often necessitates comprehensive training programs, which can be time-consuming and costly for organizations.
Customization Challenges: While there are several customization options, tailoring the software to specific organizational needs can be intricate and may require specialized technical expertise. This can lead to additional implementation costs and potential delays in achieving full system functionality.
Integration Complexities: Integrating the system with existing enterprise systems, such as HR or finance platforms, can pose technical challenges. Ensuring seamless data exchange between different apps may require custom development or middleware solutions, adding to the overall implementation complexity.
Mobile App Limitations: The mobile app's functionality may not encompass all the features available in the desktop version, potentially hindering users who require full access to the system while on the go. This can limit the effectiveness of mobile workforces or those who frequently travel.
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Interface: The system crashes or freezes occasionally, according to over 65% of users mentioning the interface.
Reports: Of reviews talking about reports, 60% observe that the options for customization are limited.
Search Tool: All reviews about the search tool note that it’s difficult to search for work orders specific to locations or any information with two specifications.
Frequent Log Out: All the reviewers mentioning this aspect report that the system frequently logs users out.
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Reports: It doesn’t offer real-time reports, as observed by 70% of users who mention reporting.
No Mobile App: All reviewers who refer to this aspect felt the need for a mobile application.
Work Updates: The system doesn’t send email updates or alerts once a work order is booked or completed, according to 75% of users who referred to this feature.
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Reporting Limitations: Users have reported that the reporting features could be more customizable, limiting their ability to tailor reports to their specific needs.
Sandbox Environment: The lack of a dedicated sandbox environment for testing and development can lead to issues in a live setting and may impact end-user experience.
Data Integration Challenges: Some users have mentioned difficulties with data input and integration, particularly with IoT sensor information, which can hinder the software's effectiveness.
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Making facility management a breeze – that's the promise of EZFacility, but does it deliver? User reviews from the past year paint a picture of software with clear strengths and weaknesses. Reviewers frequently praise EZFacility's scheduling and booking capabilities, highlighting its ease of use and flexibility for managing various types of facilities and activities. The software's ability to handle memberships, point-of-sale transactions, and reporting is also well-regarded, providing a comprehensive solution for facility operations. However, users point out that EZFacility's customer support can be inconsistent, with response times varying and occasional difficulty reaching knowledgeable representatives. Some users also mention that the software's interface, while generally user-friendly, can feel outdated and clunky in certain areas. Compared to competitors like Mindbody and Zen Planner, EZFacility stands out for its affordability and comprehensive feature set, making it a solid choice for small to medium-sized facilities with diverse needs. However, larger facilities or those requiring more advanced customization options may find other platforms better suited to their requirements.

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Let’s talk about FM:Systems. The real power of this tool is in its data. It tracks how your spaces are actually being used in real time. That means no more guessing games about which areas are sitting empty or overcrowded. You can use that data to make smart choices about your real estate, saving money and creating a workspace that actually works for everyone.And let's not forget about those tedious facility tasks. The system automates a lot of the stuff that used to eat up so much time — think move management, maintenance requests and more. That frees up your team to focus on the bigger picture.Plus, the visual tools like floor plans and stack plans make it easy to see what's going on and plan for the future.Now, it's not all sunshine and rainbows. There's a bit of a learning curve, especially with some of the more advanced features. And while you can customize it to fit your needs, that can take some extra effort. But hey, no system is perfect, right?Overall, if you're looking to get a handle on your workspace and create a more adaptable work environment, the solution is definitely worth checking out. And with new developments like FedRAMP authorization and integrations with building automation systems on the horizon, it's clear they're committed to staying ahead of the game.

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NetFacilities offers a user-friendly interface, making many of its features accessible and easy to leverage. Customization, tracking and good customer service are some other notable benefits. Reviews also cite that easy submission and editing of work orders has helped them improve the process of creating and closing work orders. In contrast, the software is prone to freezing, crashing or unexpectedly logging users out. Poor report customization and a buggy search tool are other common issues users note. Overall, it can be a good option for businesses looking for an easy-to-use CMMS that helps with maintenance planning.

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FMX, a facilities management (FM) software, received mixed reviews in 2023. Users lauded its ability to streamline communication, allowing for both maintenance and technology requests within the same system. This one-stop shop approach eliminates the need for juggling multiple platforms, improving efficiency and reducing frustration. However, some reviewers noted that FMX can be challenging to navigate, especially for new users. This lack of user-friendliness can hinder adoption and slow down workflows. Additionally, the "on behalf of" field caused confusion, with some staff members unnecessarily adding their own names, potentially impacting reporting accuracy. While FMX faces competition in the FM software market, its ability to facilitate two-way communication between users and the system sets it apart. Imagine a tenant encountering a faulty air conditioner. With FMX, they can submit a maintenance request directly through the system, eliminating the need for phone calls or emails. This not only saves time but also provides a clear record of the issue for maintenance personnel. FMX might be best suited for organizations with a strong IT support team that can assist with initial setup and user training. Its communication capabilities can be particularly valuable for businesses with geographically dispersed teams or those managing multiple facilities.

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How facile is Facilio, really? User reviews from the past year reveal a generally positive sentiment toward Facilio's cloud-based IWMS platform. Users rave about its user-friendliness and robust features, particularly its workflow automation, IoT integration, and analytics capabilities, which streamline facility management operations. For instance, one user highlighted the platform's ability to create workflows that proactively detect equipment issues, leading to significant energy savings. This focus on innovation and customer-centricity has earned Facilio recognition as an industry challenger. However, some users have pointed out areas for improvement, such as the need for more customizable reporting features and the absence of a sandbox environment for testing. One user specifically mentioned that the lack of a sandbox feature has led to an "untidy platform" for end users. Despite these drawbacks, Facilio is generally perceived as a valuable tool for organizations looking to enhance efficiency and sustainability in their facility management processes. Its ease of use, integration capabilities, and focus on innovation make it particularly well-suited for businesses with complex operations and a need for a centralized, data-driven approach to facility management.

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Related Categories

Top Alternatives in Facility Management Software


Cryotos

eBase Software

eFacility

eMaint

eSPACE

Facilitron

FacilityONE

FAMIS 360

FMS:Workplace

FMX

Hippo CMMS

Limble

MPulse

NetFacilities

QWare

ServiceChannel

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