Facilitron vs Metasys

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Our analysts compared Facilitron vs Metasys based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Metasys Software Tool

Product Basics

Facilitron is an SaaS suite designed to assist owners and staff with managing rentable facilities. It combines scheduling and reservation, maintenance management, building automation and attendee management inclusions to provide comprehensive support for maintaining, automating and renting public and private spaces.

Its integrated modules streamline rental processes by syncing schedules with maintenance management, BAS and attendee management to generate work orders, automate building preparations and manage attendance registration. It is suited for a variety of rentals, including public spaces, educational facilities, sports venues and more.
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Metasys is a smart building automation system to help contractors and builders save money and improve building functions. It increases occupants’ safety, comfort and productivity by integrating with internal and external systems, enabling building managers to make informed decisions. Operators can access controls, alerts and reports using mobile devices to monitor functions anywhere, anytime.

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Product Assistance

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Product Insights

  • Improved Control: Create custom operational rules and sync to schedules to automate HVAC functions. Override and edit HVAC controller, schedule and command rules to retain full control over facility operations. 
  • Real-Time Activation: Control facilities in real time without being on-premise. Schedule last-minute events and immediately initiate facility rules. 
  • Boosted Efficiency and Energy Savings: Schedule HVAC functions to turn on prior to an event and turn off near the end to ensure comfortable temperatures while boosting efficiency by reducing energy consumption and minimizing costs. 
  • Security: Utilize built-in security features to protect operations against unauthorized use. Keep client information confidential and safe without additional software or firewalls. 
  • Transparency and Understanding: Access various reporting datasets to bolster transparency into financial, operational and asset-life outcomes. 
  • Automation: Set custom rules, policies, schedules, maintenance tasks and more to streamline and automate rental processes. 
  • Mobility: Prep facilities on the go using building automation functionality. Provide maintenance staff with complete work order lists for facilities using a GPS-enabled mobile app. 
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  • Enhanced Performance and Reliability: Integrated interfaces reduce the risk of missed critical alarms allowing a fast response and enhancing performance. 
  • Openness and Interoperability: Choose from a wide range of third-party suppliers to integrate with through API accessibility. 
  • Scalability and Flexibility: Acting as a hybrid mechanism, it serves as a network engine while keeping the system completely open. 
  • Secure and Safe Environments: Access a cyber-health dashboard, enabling users and admins to address potential cybersecurity risks. 
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  • Public Request Portal: Create custom rental pages and link them to an organization’s website to provide renters with facility details including photos, price quotes and availability in real time. 
  • Administrative Scheduling Manager: View scheduled events and corresponding information. Manage reservation requests in one place to streamline scheduling and avoid double booking. 
    • Dashboard: Access an overview of tasks and updates regarding requests, reservations, performance data and customer comments. 
    • Calendar: Filter scheduled events by location and venue type. Switch between week, month and agenda views to drill down into upcoming reservations. 
    • Reservation Details: Aggregate reservation details into a single page to track renter affiliation, timeslots, issued permits, insurance information, billing history and communications. Automatically update clients when reservations are accepted or denied. 
  • Custom Applications and Checkout: Create custom applications for individual facilities available for rent. Include insurance requirements along with insurance purchasing and billing options with applications. 
  • Permits: Issue permits including contact and event information, rental terms and reserved dates for all reservations. Use QR codes on permits to verify reservations at the time of an event. 
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  • IP Controllers: Support instant response and improve resiliency using IP Controllers with ethernet ring technology. Simplify operator processes and increase occupant satisfaction. 
  • Integrations: Integrate with HVAC and non-HVAC systems on a single platform to increase operating speeds, improve IT processes and enhance security. 
  • High Capacity Memory and Fast Processing: Install or uninstall on existing and new systems with huge memory capacity and processing functions. Four-in-one sensors control temperature, humidity, CO2 and occupancy sensing. 
  • Intuitive User Interface: Utilize an interface designed to align with facility operators’ thinking. Use search and reporting tools to find data quickly, create reports and issue bulk commands. 
  • Potential Problem Areas: Gain access to a summary of existing problems in a building or campus. See all items that are in alarm, offline or overridden. 
  • Equipment Activity: View all changes made to specific pieces of equipment and alarms associated with them through a widget. 
  • Mobile: Get a consistent user experience across all devices. 
  • Equipment Serving Space: Find data for all equipment serving each space in a single click. View data across devices like phones, tablets, desktops and laptops. 
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Product Ranking

#57

among all
Facility Management Software

#63

among all
Facility Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting And Dashboard Safety And Security Management Space, Key, And Lock Management Visitor Management Work Order Management 50 64 0 43 67 40 88 50 64 75 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 46 reviews
Great User Sentiment 12 reviews
92%
of users recommend this product

Facilitron has a 'excellent' User Satisfaction Rating of 92% when considering 46 user reviews from 2 recognized software review sites.

84%
of users recommend this product

Metasys has a 'great' User Satisfaction Rating of 84% when considering 12 user reviews from 1 recognized software review sites.

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4.2 (12)
4.57 (23)
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4.6 (23)
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Awards

Facilitron stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Centralized Booking: Users appreciate the ability to manage and book facilities across multiple locations from a single platform, streamlining the reservation process.
Real-Time Availability: The platform provides up-to-the-minute information on facility availability, helping users avoid double bookings and scheduling conflicts.
Easy Payment Processing: Facilitron offers integrated payment solutions, making it simpler for users to handle fees and deposits for facility use.
Comprehensive Reporting: Users can generate detailed reports on facility usage, financials, and more, aiding in decision-making and operational planning.
Customer Support: The platform is praised for its responsive customer service team, which assists with troubleshooting and user inquiries efficiently.
Customizable Permissions: Facilitron allows for the customization of access permissions, ensuring that staff can manage facilities according to their roles and responsibilities.
Mobile Accessibility: The mobile-friendly design of the platform ensures that users can manage bookings and access information on-the-go.
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Easy to Use: Many users find Metasys intuitive and easy to navigate, even for those who are new to building management systems. For example, one user commented that they were able to quickly learn the system and start using it to manage their building's HVAC system.
Reliable Performance: Metasys is known for its reliability and stability, which is crucial for critical building systems. One user mentioned that they have never experienced any major issues with the system, and it has always performed as expected.
Strong Support: Metasys offers comprehensive support resources, including online documentation, training materials, and technical support. One user praised the responsiveness and helpfulness of the Metasys support team.
Scalability: Metasys can be scaled to meet the needs of buildings of all sizes, from small offices to large hospitals. One user commented that they were able to easily expand their Metasys system as their building grew.
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Limited Customization: The platform's rigidity can pose challenges for organizations with unique workflows or nuanced approval processes, as it may not accommodate their specific requirements.
Usability Concerns: Some users have reported that the interface can feel clunky or cumbersome, leading to a steeper learning curve and potential frustration during adoption.
Customer Support: There have been instances where users experienced delays or difficulties in receiving timely and effective assistance from Facilitron's support team, which can hinder issue resolution and user satisfaction.
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Steep Learning Curve: New users often find the interface complex and challenging to navigate, requiring significant time and effort to master the system. This can be particularly frustrating for facility managers who are already juggling multiple responsibilities.
Limited Customization: Metasys can be inflexible in terms of customization, making it difficult to tailor the system to specific facility needs. For example, some users have reported difficulties in creating custom reports or dashboards that meet their specific requirements.
Integration Challenges: Integrating Metasys with other building management systems or third-party applications can be a complex and time-consuming process. This can lead to compatibility issues and hinder the overall efficiency of the facility management process.
Occasional Bugs and Glitches: While Metasys is generally reliable, users have reported occasional bugs and glitches that can disrupt operations. These issues can range from minor inconveniences to major disruptions that require technical support to resolve.
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Facilitron has garnered positive feedback for its user-friendly interface and comprehensive features, particularly its ability to streamline facility scheduling and rental processes. Users appreciate the platform's intuitive design, which simplifies tasks such as creating events, managing bookings, and processing payments. Additionally, Facilitron's robust reporting tools provide valuable insights into facility usage and revenue generation. While Facilitron offers a wide range of features, some users have noted that the platform can be overwhelming for smaller organizations with simpler needs. Additionally, the pricing structure may not be suitable for all budgets, as it is typically based on the number of facilities and users. However, Facilitron's customer support team has received praise for its responsiveness and helpfulness in addressing user concerns. Facilitron distinguishes itself from competitors by offering a cloud-based solution that is accessible from any device with an internet connection. This flexibility allows users to manage their facilities remotely and eliminates the need for on-premises software installations. Furthermore, Facilitron integrates with various third-party applications, such as payment gateways and calendar systems, enhancing its functionality and convenience. Overall, Facilitron is well-suited for educational institutions, government agencies, and other organizations with complex facility management requirements. Its comprehensive features, user-friendly interface, and cloud-based accessibility make it a valuable tool for streamlining operations and improving efficiency. However, smaller organizations or those with limited budgets may want to consider alternative solutions that better align with their specific needs and constraints.

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Is Metasys really meta, as in next-level awesome, or does it leave users feeling like they're stuck in the digital Stone Age? Recent user reviews on Metasys, Johnson Controls' software for managing building systems, paint a mixed picture. Some users praise its comprehensive approach to facility management, highlighting its ability to integrate and control various building systems, such as HVAC, lighting, and security, from a central platform. This, they say, simplifies operations and improves efficiency. However, other users find the software's interface clunky and unintuitive, especially compared to newer, more modern building management systems like BuildingOS or Facilio. They also point to its steep learning curve, which can be a major hurdle for new users. A key differentiating factor for Metasys is its long-standing presence in the market and its extensive network of certified technicians and support services. This can be a major advantage for large organizations with complex building systems that require reliable support. However, this advantage is less relevant for smaller organizations with simpler needs, who might find Metasys to be overkill. Overall, Metasys seems best suited for large, established organizations with complex building systems and a preference for a well-established, if somewhat dated, solution. Smaller organizations or those looking for a more modern and user-friendly interface might find better options elsewhere.

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