Home > Facility Management Software > FMS:Workplace > FMS:Workplace vs 24/7 Software

FMS:Workplace vs 24/7 Software

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Our analysts compared FMS:Workplace vs 24/7 Software based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
FMS:Workplace Software Tool
SelectHub Award Winner
24/7 Software Software Tool
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Product Basics

Analyst Rating

89 Detailed Analysis

User Sentiment

Great User Sentiment (111 Reviews)

Analyst Rating

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Detailed Analysis

User Sentiment

we're gathering data
( Reviews)

FMS:Workplace from FM:Systems is a comprehensive integrated workplace management system (IWMS) designed to help organizations identify underused areas, track lease terms, expirations and critical dates to ensure compliance and avoid missed opportunities for renegotiation and make informed decisions about real estate acquisitions, disposals or renovations.

While user reviews are limited, the system is known for its centralized control, real-time data insights, customizable reporting, enhanced communication and space optimization capabilities. However, the initial learning curve is steep and customization and integration can be complex.

The cost ranges from $8,000 to $60,000 depending on the modules selected and your organization size.

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24/7 Software offers a comprehensive solution for facility management, designed to streamline operations and enhance efficiency. This software is particularly beneficial for industries such as sports venues, entertainment complexes, and large-scale event facilities, where managing tasks and ensuring safety are paramount. Users appreciate its robust features, including real-time incident tracking, task management, and communication tools, which facilitate seamless coordination among staff. The platform's ability to integrate with existing systems and provide detailed analytics sets it apart from similar products, offering unique insights into operational performance. While specific pricing details are not publicly available, potential users are encouraged to contact SelectHub for a tailored quote that aligns with their specific requirements. Overall, 24/7 Software is praised for its user-friendly interface and powerful capabilities, making it a preferred choice for organizations seeking to optimize their facility management processes.
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$20,000 Annually
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$39.95 Monthly
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Product Assistance

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Product Insights

  • Improve Asset Management: In our analysis, the solution scored extremely well for tracking assets from start to finish. You can easily organize them into clear hierarchies, monitor their value over time (depreciation) and even track any downtime they might experience.
  • Ensure Proactive Maintenance: FMS:Workplace scored 98 for maintenance management capabilities, more than competitors like eFacility (61) and FMX (94). Areas where the product truly stands out:
    • Report Maintenance Problems: Fill out a simple online form or log it directly through your console.
    • Track Reactive Maintenance Jobs: Monitor these tasks to know how often and what kind of unplanned repairs happen to plan ahead, making sure you have the right people and parts ready to go when needed.
    • Schedule Preventive Maintenance: Create long-term maintenance schedules directly on your calendar, ensuring your assets get the care they need at the right time. To save you even more time, upload prebuilt templates tailored to your specific equipment, so you don't have to start from scratch.
  • Boost Safety: The product scored 100 for safety and security capabilities (monitoring energy consumption, reporting incidents, approving work permits and storing compliance details), more than its competitors eFacility (67) and FMX (27).
  • Make Data-Driven Decisions: In our analysis, the system scored really well for generating the information you need to track work order completion rates, equipment downtime, reactive maintenance work hours, etc. It comes with lots of ready-to-use reports and dashboards, or you can create your own custom ones to monitor exactly what matters to you.
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  • Increased Efficiency: Streamline operations by automating routine tasks, allowing staff to focus on more strategic activities.
  • Real-Time Communication: Facilitate instant communication among team members, ensuring quick response times and reducing downtime.
  • Enhanced Accountability: Track task completion and staff performance with detailed logs, promoting responsibility and transparency.
  • Improved Safety: Monitor and manage safety protocols effectively, reducing the risk of accidents and ensuring compliance with regulations.
  • Cost Reduction: Optimize resource allocation and minimize waste, leading to significant cost savings over time.
  • Data-Driven Decisions: Leverage comprehensive analytics to make informed decisions that enhance operational effectiveness.
  • Scalability: Adapt to growing business needs without compromising on performance, ensuring seamless scalability.
  • Customizable Workflows: Tailor workflows to meet specific organizational requirements, enhancing flexibility and adaptability.
  • Centralized Information: Access all necessary data from a single platform, reducing the need for multiple software solutions.
  • Proactive Maintenance: Schedule and track maintenance tasks to prevent equipment failures and extend asset lifespan.
  • Enhanced Customer Experience: Improve service delivery and customer satisfaction by ensuring facilities are well-maintained and issues are promptly addressed.
  • Regulatory Compliance: Maintain compliance with industry standards and regulations through automated documentation and reporting.
  • Resource Optimization: Allocate resources more effectively by analyzing usage patterns and identifying areas for improvement.
  • Reduced Downtime: Minimize operational disruptions by quickly addressing issues as they arise, ensuring continuous productivity.
  • Improved Collaboration: Foster teamwork and collaboration through shared access to information and coordinated task management.
  • Comprehensive Reporting: Generate detailed reports to gain insights into operational performance and identify areas for enhancement.
  • Time Savings: Automate repetitive tasks to save time and allow staff to focus on higher-value activities.
  • Enhanced Security: Protect sensitive data and ensure secure access to information through robust security measures.
  • Predictive Insights: Utilize predictive analytics to anticipate future needs and trends, enabling proactive planning.
  • Environmental Sustainability: Implement energy-saving measures and track environmental impact to support sustainability goals.
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  • Centralized Database: Track and manage your space inventory including floor plans, room details, occupancy information, asset locations and usage metrics.
  • Floor Plan Viewer: Visualize and interact with 2D and 3D floor plans, making it easier to understand spatial relationships, identify available areas and plan moves or reconfigurations. You can also import CAD and Revit drawings into the system with just a few clicks.
  • Move Management: Employees or managers can initiate move requests through a web-based interface. Capture essential move details like move date, department, reason and type. You can also make multiple move requests with options for adding people by group, building, floor or individual.
  • Scenario Planning: Move employees and assets on floor plans to test different layouts and space allocation options. Evaluate each scenario's implications such as occupancy changes, adjacency requirements and potential conflicts. Create interactive stack plans that illustrate how departments, teams or individuals will be allocated across multiple floors and buildings within a specified timeframe
  • Real Estate and Lease: Find and review specific lease agreements including financial details and important deadlines. The dashboard view lets you see high-level metrics like square footage, average rent per square foot and monthly rent for all properties. Get automatic reminders for critical lease dates, so you can stay on top of renewals and other important events.
  • Project Management: Create detailed project plans with tasks, dependencies and timelines. Assign tasks and resources to team members. Develop comprehensive project budgets, including estimated and actual costs. Track expenses against the budget in real time. Provide a collaborative platform for project teams to share information, documents and updates.
  • Reporting: Apply filters and parameters to customize reports and focus on specific data sets. For example, you can generate a space usage report for a particular building or floor, or filter maintenance work orders by status or priority. You can drill down into details. For instance, clicking on a bar in a space usage chart could display a list of rooms or departments contributing to that data.
  • Asset Management: Monitor the financial aspects of assets by recording initial acquisition dates and costs. You can also calculate asset depreciation over time. Create and maintain a precise inventory of various asset types including their location, condition and other relevant attributes. Manage warranty information, as well as details about certified maintenance personnel and vendors.
  • Work Order Management: Tailor work order forms to collect specific information relevant to different request types (e.g., repairs, installations, inspections). Define specific response and resolution time targets for different work order types and priorities, ensuring timely service delivery and meeting customer expectations. Create and set statuses like requested, in progress and complete to track work orders.
  • Preventive Maintenance: Create and reuse PM templates for common maintenance tasks to save time and ensure consistent processes. Customize templates to match specific equipment types or asset categories.
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  • Incident Management: Track incidents in real time. Build workflows, dispatch personnel and maintain a detailed history of all incidents. Adhere to standard operating procedures and ensure fast incident resolution. 
  • Dispatch Queue: Color-code to filter incidents by status in the dispatch queue. View all changes in the command center to ensure nothing gets overlooked. 
  • Configurable Incident Forms: Configure incident forms based on incident type, process or department. Add long or short forms to include as many details as needed. 
  • Reporting and Analytics: Generate reports based on data collected from incident forms. Configure charts based on the type of data being displayed. 
  • Maintenance Management: Schedule preventive maintenance activities and create work orders instantly. Streamline operations, manage assets, and track vendor and warranty information in real time, keeping all team members in the loop. 
  • Guard Tours: Gain visibility into the progress of guard patrols and increase peace of mind. Create and execute custom guard patrols to enhance facility security. 
  • Lost and Found: Process lost item requests from customers using a web form to collect all necessary details. Automatically match items found with those reported as lost after completing the lost claim form. 
  • Task Management: Manage tasks anywhere, anytime. Track progress on the go to improve efficiency and collaboration among team members. 
  • Activity Tracking: Track activities like shift changes, breaks, meetings, patrols and access requests. Filter activities by time, priority, assigned person or method of reporting. Generate activity reports anytime to promote staff accountability. 
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Product Ranking

#12

among all
Facility Management Software

#109

among all
Facility Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

FMS:Workplace
24/7 Software
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Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting And Dashboard Safety And Security Management Space, Key, And Lock Management Visitor Management Work Order Management 94 80 100 84 98 40 100 100 92 98 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 111 reviews
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87%
of users recommend this product

FMS:Workplace has a 'great' User Satisfaction Rating of 87% when considering 111 user reviews from 4 recognized software review sites.

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4.7 (26)
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Awards

SelectHub research analysts have evaluated FMS:Workplace and concluded it deserves the award for the Best Overall Facility Management Software available today and earns best-in-class honors for Asset Management, Human Resources Management, Maintenance Management, Reporting and Dashboard and Safety and Security Management.

Analysts' Pick Award
Asset Management Award
Human Resources Management Award
Maintenance Management Award
Reporting and Dashboard Award
Safety and Security Management Award

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Synopsis of User Ratings and Reviews

Centralized Control: Manage all aspects of facility operations from a single platform, streamlining processes and improving efficiency.
Real-Time Data: Gain real-time insights into facility performance, enabling proactive maintenance and energy management, reducing downtime and costs.
Customizable Reports: Generate tailored reports to make informed decisions about space usage, occupancy trends and maintenance activities.
Enhanced Communication: Features like automated alerts and mobile capabilities improve communication among team members, ensuring quick response to issues and better coordination.
Space Optimization: Tools for space management and planning assist in maximizing the use of available space, contributing to better workplace environments and operational savings.
Asset Management: Keeping track of assets and their maintenance schedules helps in extending their life span and avoiding unexpected failures, saving costs in the long run.
Scalability: Adapt to the growing needs of your business with a flexible architecture that seamlessly scales to accommodate additional users, sites and modules.
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Incident Management System: Users praise the software's robust incident management system, highlighting its effectiveness in documenting, tracking, and resolving incidents efficiently.
User-Friendly Interface: The software is commended for its intuitive design and ease of use, enabling facility management teams to navigate and utilize its features with minimal training.
Responsive Support Team: Users appreciate the helpful and responsive customer support team, who provide timely assistance and guidance when needed.
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Steep Learning Curve: The system can be complex and challenging for new users to learn due to its extensive features and functionalities. This complexity often necessitates comprehensive training programs, which can be time-consuming and costly for organizations.
Customization Challenges: While there are several customization options, tailoring the software to specific organizational needs can be intricate and may require specialized technical expertise. This can lead to additional implementation costs and potential delays in achieving full system functionality.
Integration Complexities: Integrating the system with existing enterprise systems, such as HR or finance platforms, can pose technical challenges. Ensuring seamless data exchange between different apps may require custom development or middleware solutions, adding to the overall implementation complexity.
Mobile App Limitations: The mobile app's functionality may not encompass all the features available in the desktop version, potentially hindering users who require full access to the system while on the go. This can limit the effectiveness of mobile workforces or those who frequently travel.
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Limited Customization: Some users have reported that the software can be inflexible when it comes to adapting to unique business processes or industry-specific requirements.
Mobile App Functionality: While 24/7 Software offers a mobile app, some users have found its functionality to be limited compared to the desktop version, particularly for complex tasks or workflows.
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Let’s talk about FM:Systems. The real power of this tool is in its data. It tracks how your spaces are actually being used in real time. That means no more guessing games about which areas are sitting empty or overcrowded. You can use that data to make smart choices about your real estate, saving money and creating a workspace that actually works for everyone.And let's not forget about those tedious facility tasks. The system automates a lot of the stuff that used to eat up so much time — think move management, maintenance requests and more. That frees up your team to focus on the bigger picture.Plus, the visual tools like floor plans and stack plans make it easy to see what's going on and plan for the future.Now, it's not all sunshine and rainbows. There's a bit of a learning curve, especially with some of the more advanced features. And while you can customize it to fit your needs, that can take some extra effort. But hey, no system is perfect, right?Overall, if you're looking to get a handle on your workspace and create a more adaptable work environment, the solution is definitely worth checking out. And with new developments like FedRAMP authorization and integrations with building automation systems on the horizon, it's clear they're committed to staying ahead of the game.

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Is 24/7 Software always there for you, even when your facility isn't? Users overwhelmingly say "yes!" They rave about its user-friendliness, highlighting the activity log's simplicity, even for those less tech-savvy. This ease of use is crucial for widespread adoption and efficient task management, especially in fast-paced environments like the baseball stadium mentioned in one review. Users also appreciate the comprehensive features, particularly the robust incident management system, which streamlines operations and provides a centralized record, as evidenced by its successful implementation at baseball games.However, some users express a desire for more frequent updates to further enhance the software's capabilities. While the current version is highly regarded, particularly for its preventative maintenance tracking and asset management, staying ahead of the curve with regular updates is essential in today's rapidly evolving technological landscape. This would ensure 24/7 Software remains competitive and caters to the ever-growing needs of its users.Overall, 24/7 Software is best suited for businesses seeking a user-friendly, feature-rich solution for managing maintenance operations, incident tracking, and preventative maintenance. Its intuitive design makes it ideal for teams of varying technical expertise, while its comprehensive features cater to a wide range of industries and needs. The positive user feedback, particularly regarding its ease of use and comprehensive features, makes it a compelling choice for businesses looking to streamline their operations and enhance efficiency.

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Screenshots

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