FMX vs Facilitron

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Our analysts compared FMX vs Facilitron based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

FMX offers a user-friendly, cloud-based solution that simplifies the management process for asset, facilities, maintenance, fleet and scheduling activities at a range of campus types. It lets users effectively generate work orders, schedule maintenance and plan resource use, streamlining processes. Users can access it from mobile devices and configure settings as well.

A simple calendar-based interface aids scheduling, and it supports unlimited requesting users with no extra cost. It provides actionable insights into business data, organizes staff from a central portal, speeds up work order resolution and improves asset effectiveness. It offers quick customer support and training and has reported a 98% customer satisfaction rating.

Pros
  • Streamlined Workflow
  • Improved Efficiency
  • Cost Reduction
  • Enhanced Visibility
  • Data-Driven Decisions
Cons
  • Implementation Cost
  • Integration Challenges
  • User Adoption Issues
  • Limited Customization
  • Data Security Concerns
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Facilitron is an SaaS suite designed to assist owners and staff with managing rentable facilities. It combines scheduling and reservation, maintenance management, building automation and attendee management inclusions to provide comprehensive support for maintaining, automating and renting public and private spaces.

Its integrated modules streamline rental processes by syncing schedules with maintenance management, BAS and attendee management to generate work orders, automate building preparations and manage attendance registration. It is suited for a variety of rentals, including public spaces, educational facilities, sports venues and more.
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$59/User, Monthly
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Tailored to your specific needs
$365 Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamline Work Orders: Users of all access levels can log in to create work order requests. Assign, monitor and resolve them in order of importance or based on when they were requested, simultaneously tracking costs and time spent on individual orders.
  • Planned Maintenance Scheduling: Plan maintenance operations based on time and meter readings throughout the organization with the help of a maintenance scheduler. This helps reduce unplanned maintenance and sends reminders when tasks are due to keep operations running smoothly.
  • Prevent Event Scheduling Conflicts: Streamline event scheduling tasks, set events to recur or use the drag-and-drop function to easily create event schedules.
  • Coordinate Fleets: Assign drivers, vehicles and schedules, keep track of vehicles, ensure proper staffing and monitor assets.
  • QR Code Asset Management: Generate a unique QR code for each asset and pull up instantaneous information on an asset’s history, warranty, repairs and more by scanning the codes on mobile phones.
  • Cost-Effective Management: Facilitate efficient asset management that saves money in unexpected repairs, minimizes catastrophic failures due to aging equipment, ensures accurate staffing and more.
  • Flexible Access: Accessibility from any mobile device helps users stay up to date with new requests and changes.
  • Effectively Track Inventory: Link work orders and PM tasks with inventory to keep track of quantities and receive instant notifications when an item is running low.
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  • Improved Control: Create custom operational rules and sync to schedules to automate HVAC functions. Override and edit HVAC controller, schedule and command rules to retain full control over facility operations. 
  • Real-Time Activation: Control facilities in real time without being on-premise. Schedule last-minute events and immediately initiate facility rules. 
  • Boosted Efficiency and Energy Savings: Schedule HVAC functions to turn on prior to an event and turn off near the end to ensure comfortable temperatures while boosting efficiency by reducing energy consumption and minimizing costs. 
  • Security: Utilize built-in security features to protect operations against unauthorized use. Keep client information confidential and safe without additional software or firewalls. 
  • Transparency and Understanding: Access various reporting datasets to bolster transparency into financial, operational and asset-life outcomes. 
  • Automation: Set custom rules, policies, schedules, maintenance tasks and more to streamline and automate rental processes. 
  • Mobility: Prep facilities on the go using building automation functionality. Provide maintenance staff with complete work order lists for facilities using a GPS-enabled mobile app. 
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  • Work Order Management: Streamline request submission and resolution by letting every employee log in to the system and create a work order request. It’s easy to track expenses and labor hours, as well as assign requests to individual technicians and monitor through to completion.
  • Maintenance Scheduling: The intuitive color-coded calendar helps schedule recurring or one-time maintenance and manage inspections, audits, compliance and other tasks. It sends automated reminders when recurring maintenance is due.
  • Reporting and Analytics: Identify trends, plan capacity, validate new projects, make smart equipment purchases and determine the best time for capital improvements with customizable dashboards and reports. These visualizations make it easy to collaborate and make data-driven decisions.
  • Calendar-Based Architecture: Everything is built around a central color-coded calendar, making interaction simple and convenient for users of all technical levels.
  • Inventory Management: Easily track and monitor each asset, spare part or other inventory item using QR codes.
  • Fleet Management: Schedule drivers and monitor vehicle repairs.
  • Single Sign-On: Log in once and navigate anywhere within the platform when it’s integrated with a directory system.
  • Asset and Equipment Management: Get insight into asset performance and identify the ones that incur loss and more.
  • Facility Cleaning Management: Support cleaning, sanitization and other protocols stated by health officials to ensure the safety of building occupants.
  • Facility Scheduling: Avoid double-booking of rooms and resources, and coordinate meetings and events with improved visibility.
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  • Public Request Portal: Create custom rental pages and link them to an organization’s website to provide renters with facility details including photos, price quotes and availability in real time. 
  • Administrative Scheduling Manager: View scheduled events and corresponding information. Manage reservation requests in one place to streamline scheduling and avoid double booking. 
    • Dashboard: Access an overview of tasks and updates regarding requests, reservations, performance data and customer comments. 
    • Calendar: Filter scheduled events by location and venue type. Switch between week, month and agenda views to drill down into upcoming reservations. 
    • Reservation Details: Aggregate reservation details into a single page to track renter affiliation, timeslots, issued permits, insurance information, billing history and communications. Automatically update clients when reservations are accepted or denied. 
  • Custom Applications and Checkout: Create custom applications for individual facilities available for rent. Include insurance requirements along with insurance purchasing and billing options with applications. 
  • Permits: Issue permits including contact and event information, rental terms and reserved dates for all reservations. Use QR codes on permits to verify reservations at the time of an event. 
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Product Ranking

#4

among all
Facility Management Software

#57

among all
Facility Management Software

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Analyst Rating Summary

51
53
63
50
43
64
10
0
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Reporting and Dashboard
Maintenance Management
Reporting and Dashboard

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

FMX
Facilitron
+ Add Product + Add Product
Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting And Dashboard Safety And Security Management Space, Key, And Lock Management Visitor Management Work Order Management 63 43 10 84 94 20 97 27 58 68 50 64 0 43 67 40 88 50 64 75 0 25 50 75 100
63%
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37%
50%
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50%
45%
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55%
64%
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36%
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17%
83%
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100%
86%
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14%
43%
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57%
100%
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67%
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33%
20%
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80%
40%
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60%
100%
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83%
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17%
17%
17%
66%
50%
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50%
17%
33%
67%
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33%
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21%
79%
57%
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43%
58%
8%
34%
75%
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25%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

43%
0%
57%
0%
0%
100%

User Sentiment Summary

Excellent User Sentiment 418 reviews
Excellent User Sentiment 46 reviews
94%
of users recommend this product

FMX has a 'excellent' User Satisfaction Rating of 94% when considering 418 user reviews from 2 recognized software review sites.

92%
of users recommend this product

Facilitron has a 'excellent' User Satisfaction Rating of 92% when considering 46 user reviews from 2 recognized software review sites.

4.8 (7)
n/a
4.7 (411)
4.57 (23)
n/a
4.6 (23)

Awards

FMX stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Facilitron stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: 95% of users who mention usability said that FMX has a user-friendly interface and intuitive features.
Customer Service: Customer service is patient and helpful according to every reviewer mentioning support.
Bookings: FMX lets users track free slots to avoid multiple bookings, according to every review referring to this feature.
Calendar: 70% of users mentioning this feature observed that it helped them plan and schedule events without any clutter.
Field Customization: 90% of reviewers referring to this feature asserted that customization of fields in different categories enables them to organize work efficiently.
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Centralized Booking: Users appreciate the ability to manage and book facilities across multiple locations from a single platform, streamlining the reservation process.
Real-Time Availability: The platform provides up-to-the-minute information on facility availability, helping users avoid double bookings and scheduling conflicts.
Easy Payment Processing: Facilitron offers integrated payment solutions, making it simpler for users to handle fees and deposits for facility use.
Comprehensive Reporting: Users can generate detailed reports on facility usage, financials, and more, aiding in decision-making and operational planning.
Customer Support: The platform is praised for its responsive customer service team, which assists with troubleshooting and user inquiries efficiently.
Customizable Permissions: Facilitron allows for the customization of access permissions, ensuring that staff can manage facilities according to their roles and responsibilities.
Mobile Accessibility: The mobile-friendly design of the platform ensures that users can manage bookings and access information on-the-go.
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Reports: It doesn’t offer real-time reports, as observed by 70% of users who mention reporting.
No Mobile App: All reviewers who refer to this aspect felt the need for a mobile application.
Work Updates: The system doesn’t send email updates or alerts once a work order is booked or completed, according to 75% of users who referred to this feature.
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Limited Customization: The platform's rigidity can pose challenges for organizations with unique workflows or nuanced approval processes, as it may not accommodate their specific requirements.
Usability Concerns: Some users have reported that the interface can feel clunky or cumbersome, leading to a steeper learning curve and potential frustration during adoption.
Customer Support: There have been instances where users experienced delays or difficulties in receiving timely and effective assistance from Facilitron's support team, which can hinder issue resolution and user satisfaction.
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FMX, a facilities management (FM) software, received mixed reviews in 2023. Users lauded its ability to streamline communication, allowing for both maintenance and technology requests within the same system. This one-stop shop approach eliminates the need for juggling multiple platforms, improving efficiency and reducing frustration. However, some reviewers noted that FMX can be challenging to navigate, especially for new users. This lack of user-friendliness can hinder adoption and slow down workflows. Additionally, the "on behalf of" field caused confusion, with some staff members unnecessarily adding their own names, potentially impacting reporting accuracy. While FMX faces competition in the FM software market, its ability to facilitate two-way communication between users and the system sets it apart. Imagine a tenant encountering a faulty air conditioner. With FMX, they can submit a maintenance request directly through the system, eliminating the need for phone calls or emails. This not only saves time but also provides a clear record of the issue for maintenance personnel. FMX might be best suited for organizations with a strong IT support team that can assist with initial setup and user training. Its communication capabilities can be particularly valuable for businesses with geographically dispersed teams or those managing multiple facilities.

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Facilitron has garnered positive feedback for its user-friendly interface and comprehensive features, particularly its ability to streamline facility scheduling and rental processes. Users appreciate the platform's intuitive design, which simplifies tasks such as creating events, managing bookings, and processing payments. Additionally, Facilitron's robust reporting tools provide valuable insights into facility usage and revenue generation. While Facilitron offers a wide range of features, some users have noted that the platform can be overwhelming for smaller organizations with simpler needs. Additionally, the pricing structure may not be suitable for all budgets, as it is typically based on the number of facilities and users. However, Facilitron's customer support team has received praise for its responsiveness and helpfulness in addressing user concerns. Facilitron distinguishes itself from competitors by offering a cloud-based solution that is accessible from any device with an internet connection. This flexibility allows users to manage their facilities remotely and eliminates the need for on-premises software installations. Furthermore, Facilitron integrates with various third-party applications, such as payment gateways and calendar systems, enhancing its functionality and convenience. Overall, Facilitron is well-suited for educational institutions, government agencies, and other organizations with complex facility management requirements. Its comprehensive features, user-friendly interface, and cloud-based accessibility make it a valuable tool for streamlining operations and improving efficiency. However, smaller organizations or those with limited budgets may want to consider alternative solutions that better align with their specific needs and constraints.

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Screenshots

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