NetFacilities vs Eptura Asset

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Our analysts compared NetFacilities vs Eptura Asset based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

NetFacilities is a completely web-based maintenance management option for facility managers. It helps track comprehensive data on facilities, assets and properties in order to more efficiently maintain them. It improves reliability in addition to facilitating preventive maintenance for a range of industries and organizations.
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Eptura Asset (formerly SIQ) offers a comprehensive software solution tailored for facility management, streamlining tasks such as space planning, maintenance scheduling, and asset tracking. This platform is particularly well-suited for large enterprises and organizations with complex facility needs, as it provides robust tools for optimizing space utilization and ensuring efficient operations. Users frequently highlight its intuitive interface and powerful analytics capabilities, which help in making data-driven decisions.

One of the standout features of Eptura Asset is its ability to integrate seamlessly with existing systems, reducing the learning curve and enhancing productivity. The software also supports real-time monitoring and reporting, which is crucial for maintaining high standards of facility management. Pricing for Eptura Asset typically varies based on the number of users and the specific modules required, with options for monthly or annual payments, making it flexible for different budgetary constraints.

Compared to similar products, Eptura Asset is often praised for its user-friendly design and comprehensive support services, which contribute to a smoother implementation process. Overall, Eptura'Asset's blend of advanced features and ease of use makes it a valuable tool for organizations aiming to enhance their facility management practices.

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Product Insights

  • No On-Premise Upkeep: It doesn’t require IT support, servers or any other hardware to maintain. All that is required is an internet connection to access the software.
  • Centralized Platform: Collaborate with internal or external stakeholders, administrators, technicians, vendors and more from a convenient, centralized platform.
  • Easy Workflow Management: Streamline workflow and lifecycle management processes to make maintenance management easy and efficient.
  • Preventive Maintenance Scheduling: Plan and schedule maintenance ahead of time. Reduce emergency repair cost and increase efficiency of assets.
  • Extended Asset Lifespan: Conduct routine maintenance to prevent asset breakdown and keep them operating for their full lifespan or even beyond.
  • Increased Asset Visibility: Get insight into asset performance, allow tracking of maintenance activities, monitor operational costs and predict more accurate forecasts.
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  • Enhanced Operational Efficiency: Streamlines facility management tasks, reducing time spent on manual processes and allowing staff to focus on strategic initiatives.
  • Cost Savings: Optimizes resource allocation and maintenance schedules, leading to significant reductions in operational costs.
  • Improved Space Utilization: Provides detailed analytics on space usage, enabling better planning and maximizing the use of available space.
  • Increased Employee Productivity: Creates a more organized and efficient work environment, which can boost employee morale and productivity.
  • Enhanced Compliance: Ensures adherence to regulatory standards and safety protocols, minimizing the risk of non-compliance penalties.
  • Data-Driven Decision Making: Offers comprehensive reporting and analytics, empowering managers to make informed decisions based on real-time data.
  • Scalability: Adapts to the growing needs of an organization, whether expanding to new locations or increasing the number of managed assets.
  • Improved Communication: Facilitates better communication between facility managers, staff, and service providers, ensuring everyone is on the same page.
  • Proactive Maintenance: Schedules preventive maintenance tasks, reducing the likelihood of unexpected equipment failures and extending asset lifespan.
  • Enhanced User Experience: Provides an intuitive interface that simplifies task management, making it easier for users to navigate and complete their work efficiently.
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  • Calendar Management: Schedule maintenance, set labor schedules and assign work to individual technicians from an intuitive calendar interface.
  • Data Import/Export: Upload all data from previous CMMS systems or spreadsheets to streamline the implementation process. Data can be exported to email, spreadsheet and other formats to make collaboration and contact management a breeze.
  • Maintenance Scheduling: Maintenance scheduling and preventive maintenance plans allow managing recurring maintenance tasks, scheduling one-time repairs, sending maintenance reminders and assigning maintenance tasks.
  • Work Order Management: Create, assign, monitor and manage work order requests.
  • Asset Management: Stores crucial information such as warranties, repair history and profile information that can be directly accessed by scanning a QR code on the asset.
  • Incident Management: Allows teams to identify, analyze and remedy any incidents that could contribute to the loss or disruption of operations and prevent them from recurring in the future.
  • Inventory Management: Helps maintain stockroom levels, reorder spare parts, track spare use, generate barcodes and perform other inventory control tasks.
  • Tenant Portal: Lets tenants submit and track their maintenance service requests, provide feedback, and check availability of resources and amenities. Integrated message broadcasting allows rapid and important announcements to reach all the tenants at the same time.
  • Mobile App: Provides field mobility and real-time communication. Preventive maintenance app includes easy login and access to create work orders. Technicians can create and cancel work orders, add labor hours, manage scheduled maintenance activities and access asset information, transaction history, manuals and warranties.
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  • Space Management: Efficiently allocate and manage workspace resources with real-time data and analytics.
  • Asset Tracking: Monitor and maintain an inventory of all physical assets, ensuring optimal utilization and lifecycle management.
  • Maintenance Management: Schedule, track, and manage maintenance tasks to ensure facilities are always in top condition.
  • Room Booking: Simplify the process of reserving meeting rooms and other shared spaces with an intuitive booking system.
  • Move Management: Plan and execute office moves with minimal disruption, using detailed move plans and tracking tools.
  • Environmental Monitoring: Track and manage environmental conditions such as temperature, humidity, and air quality to ensure a comfortable and safe workspace.
  • Work Order Management: Create, assign, and track work orders to ensure timely completion of tasks and projects.
  • Vendor Management: Manage relationships with external vendors, including contract management and performance tracking.
  • Reporting and Analytics: Generate detailed reports and analytics to gain insights into facility operations and make data-driven decisions.
  • Mobile Access: Access key features and data from mobile devices, enabling on-the-go management and decision-making.
  • Integration Capabilities: Seamlessly integrate with other enterprise systems such as HR, finance, and IT for a unified approach to facility management.
  • Compliance Management: Ensure compliance with industry regulations and standards through automated tracking and reporting.
  • Customizable Dashboards: Create personalized dashboards to monitor key performance indicators and metrics relevant to your organization.
  • Emergency Preparedness: Develop and manage emergency response plans to ensure the safety and security of all occupants.
  • Energy Management: Monitor and optimize energy usage to reduce costs and improve sustainability.
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Product Ranking

#13

among all
Facility Management Software

#158

among all
Facility Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

NetFacilities
Eptura Asset
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Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting And Dashboard Safety And Security Management Space, Key, And Lock Management Visitor Management Work Order Management 75 0 0 41 57 40 54 20 53 57 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 258 reviews
Excellent User Sentiment 70 reviews
90%
of users recommend this product

NetFacilities has a 'excellent' User Satisfaction Rating of 90% when considering 258 user reviews from 3 recognized software review sites.

94%
of users recommend this product

Eptura Asset has a 'excellent' User Satisfaction Rating of 94% when considering 70 user reviews from 2 recognized software review sites.

3.4 (6)
n/a
4.52 (126)
4.69 (35)
4.5 (126)
4.7 (35)

Awards

NetFacilities stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Eptura Asset stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: More than 95% of users mentioning this aspect appreciate the easy-to-use interface.
Work Order: Over 80% of reviewers referencing this feature report that the process of submitting and editing work orders is easy and helpful.
Tracking: All the reviews on this topic indicate that tracking asset maintenance, site issues, inventory and labor is easy.
Customer Support: Representatives are very helpful and quick to reply, in the experience of all users referring to support.
Customization: Extensive customizations help users fit the software to their company, according to 66% of reviewers referring to this element.
Communication: Every review referencing this feature cites it as a key in improving communication between teams.
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Streamlined Workflows: Users appreciate how Eptura Asset simplifies tasks like scheduling maintenance requests, tracking work orders, and managing vendor contracts. One user mentioned that they were able to easily track the progress of a repair request, which saved them time and frustration.
Improved Communication: Eptura Asset's communication features, such as email notifications and online dashboards, help keep everyone on the same page. A user commented that they were able to stay informed about upcoming maintenance events and receive timely updates on work order progress.
Data-Driven Insights: Eptura provides valuable data and analytics that help facility managers make informed decisions. One user highlighted how they were able to identify trends in maintenance requests and proactively address potential issues before they became major problems.
Mobile Accessibility: Eptura's mobile app allows facility managers to stay connected and manage tasks on the go. A user mentioned that they were able to approve work orders and communicate with vendors from their smartphone, which increased their efficiency.
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Interface: The system crashes or freezes occasionally, according to over 65% of users mentioning the interface.
Reports: Of reviews talking about reports, 60% observe that the options for customization are limited.
Search Tool: All reviews about the search tool note that it’s difficult to search for work orders specific to locations or any information with two specifications.
Frequent Log Out: All the reviewers mentioning this aspect report that the system frequently logs users out.
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Limited Customization: Some users have reported difficulty in tailoring the platform to their specific needs, particularly when it comes to managing unique workflows or integrating with existing systems. For example, a user might want to track specific maintenance requests for a particular type of equipment, but the platform doesn't offer the necessary flexibility.
Steep Learning Curve: The platform's interface can be complex and require significant time to master, especially for users who are not familiar with similar software. This can lead to frustration and slow down the adoption process, particularly for new employees or those who are not tech-savvy.
Lack of Mobile Optimization: Some users have reported issues with the mobile app, which can be clunky or lack essential features. This can be a major inconvenience for facility managers who need to access critical information or manage tasks on the go.
Customer Support Issues: Some users have expressed dissatisfaction with the responsiveness and quality of customer support. This can be a major problem when encountering technical difficulties or needing assistance with complex tasks.
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NetFacilities offers a user-friendly interface, making many of its features accessible and easy to leverage. Customization, tracking and good customer service are some other notable benefits. Reviews also cite that easy submission and editing of work orders has helped them improve the process of creating and closing work orders. In contrast, the software is prone to freezing, crashing or unexpectedly logging users out. Poor report customization and a buggy search tool are other common issues users note. Overall, it can be a good option for businesses looking for an easy-to-use CMMS that helps with maintenance planning.

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User reviews from the past year reveal a mixed bag. While Eptura Asset aims to be a comprehensive solution for tasks like desk booking and asset tracking, users point out a discrepancy between ambition and execution. Some praise its robust features for facility management, highlighting the ease of submitting service requests, tracking inventory, and managing vendor invoices, all within a single platform. They particularly appreciate the preventive maintenance scheduling, which helps them minimize downtime and keep their facilities in top shape. However, a recurring gripe is the platform's complexity. Users find it challenging to navigate the interface and utilize the software's full potential, often feeling overwhelmed by the sheer number of features. This steep learning curve, coupled with occasional glitches and slow loading times, leaves some users frustrated.Eptura Asset's strength lies in its comprehensive approach to facility and asset management, offering a one-stop shop for various tasks. However, its Achilles' heel is its user-friendliness, which could hinder adoption and satisfaction. Eptura Asset seems best suited for larger organizations with dedicated IT resources to navigate the platform's complexities and provide adequate training to employees. Smaller companies, especially those without dedicated IT staff, might find Eptura Asset overwhelming and may be better served by a simpler, more intuitive solution.

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