Verizon Connect vs FlowPath

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Our analysts compared Verizon Connect vs FlowPath based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Verizon Connect Software Tool

Product Basics

Formerly known as Fleetmatics, Verizon Connect Software offers services and technologies to field and office workers. It assists with fleet tracking, dashcams, field service and scheduling, compliance management, asset tracking, commercial navigation and more. It boosts driver efficiency and saves time through route optimization and roadside assistance capabilities.

Mobile job info and updates enable workers to stay agile and share unified customer data with all employee levels. It provides standard inclusions like document management, auto-scheduling, calendars and third-party integrations.
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FlowPath is a comprehensive software solution designed to streamline facility management tasks, offering a robust platform for managing work orders, preventive maintenance, asset tracking, and inventory control. It is particularly well-suited for organizations with complex facility management needs, such as large enterprises, educational institutions, and healthcare facilities, due to its ability to handle extensive operational requirements efficiently.

Key benefits of FlowPath include enhanced operational efficiency, improved asset longevity, and reduced downtime through proactive maintenance scheduling. Popular features encompass real-time reporting, mobile accessibility, and seamless integration with existing systems, which collectively contribute to a more organized and responsive facility management process.

Compared to similar products, FlowPath is often praised for its user-friendly interface and robust functionality, making it a preferred choice for many facility managers. Pricing details are typically customized based on the specific needs of the organization, and it is advisable to contact SelectHub for a tailored quote. This ensures that users receive a pricing plan that aligns with their unique requirements and budget constraints.

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$495 Monthly
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Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

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Documentation
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Email
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Knowledge Base
24/7 Live Support
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Product Insights

  • Enhanced Efficiency: Streamlines operations by automating task assignments and scheduling, reducing manual intervention and saving valuable time.
  • Cost Reduction: Helps in identifying and eliminating inefficiencies in route planning and fuel usage, leading to significant savings on operational costs.
  • Improved Accountability: Offers real-time tracking of vehicles and assets, ensuring employees stay on task and resources are utilized effectively.
  • Better Customer Service: Enables more accurate ETA predictions and faster response times, enhancing customer satisfaction and loyalty.
  • Increased Safety: Monitors driver behavior and vehicle health, promoting safer driving practices and reducing the likelihood of accidents.
  • Data-Driven Decisions: Provides comprehensive reports and analytics, allowing businesses to make informed decisions based on accurate data.
  • Scalability: Adapts to the growing needs of a business, from managing a small fleet to overseeing a vast network of vehicles and assets.
  • Regulatory Compliance: Helps ensure compliance with industry regulations and standards, reducing the risk of fines and legal issues.
  • Asset Optimization: Maximizes the utilization of vehicles and equipment, ensuring they are used efficiently and reducing unnecessary wear and tear.
  • Environmental Sustainability: Supports eco-friendly practices by optimizing routes and reducing fuel consumption, contributing to lower carbon emissions.
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  • Increased Efficiency: Automates routine tasks, allowing facility managers to focus on strategic initiatives rather than administrative duties.
  • Cost Savings: Reduces operational costs by optimizing resource allocation and minimizing downtime through predictive maintenance.
  • Improved Communication: Centralizes communication channels, ensuring all team members are on the same page and reducing the risk of miscommunication.
  • Enhanced Compliance: Keeps track of regulatory requirements and ensures that all necessary inspections and maintenance tasks are completed on time.
  • Data-Driven Decisions: Provides detailed analytics and reporting, enabling managers to make informed decisions based on real-time data.
  • Scalability: Easily adapts to the growing needs of an organization, whether managing a single facility or multiple locations.
  • Asset Longevity: Extends the lifespan of equipment and facilities by ensuring timely maintenance and repairs.
  • Employee Satisfaction: Creates a better working environment by promptly addressing facility-related issues, leading to higher employee morale and productivity.
  • Risk Mitigation: Identifies potential issues before they become major problems, reducing the likelihood of costly emergency repairs.
  • Customizable Workflows: Allows for the creation of tailored workflows that meet the specific needs of different facilities or departments.
  • Vendor Management: Streamlines interactions with external vendors, ensuring timely service delivery and better contract management.
  • Environmental Impact: Promotes sustainable practices by monitoring energy usage and identifying opportunities for conservation.
  • Real-Time Monitoring: Offers real-time visibility into facility operations, enabling quick response to any issues that arise.
  • Enhanced Security: Integrates with security systems to ensure that all safety protocols are followed and any breaches are promptly addressed.
  • Budget Management: Helps in tracking and managing budgets more effectively by providing detailed financial reports and forecasts.
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  • Fleet Tracking  
    • Trend Analytics: Use report history to analyze fleet data, support investigations, uncover trends and conclude forecasts. Ensures regular backups and replicates cloud-based data storage. 
    • Integrated Videos: Access harsh driving and accident video footage in real time. Measure event severity to classify and improve driver coaching through unbiased video clips. 
    • HOS: Install hours of service tracking to track authorized driving hours and optimize trip schedules. 
    • Smart Dispatching: Identifies and dispatches the nearest mobile technician with suitable vehicles and skills for jobs. Provides accurate ETAs to customers. Filter dispatches based on distance, tags and attributes. 
    • Asset Tracking: Monitor and handle several equipment types and fully comply with the Association of equipment management professionals (AEMP). 
    • Route History: Replay route history for accurate routes taken on specific days. Gain insights into individual driver behavior and events, including stops, overspeeding and tailgating. 
    • API Integration: Integrates with enterprise solutions, including SAP, through basic web-based APIs like SOAP and REST. 
    • Alerts: Send custom alerts to drivers for harsh braking and idling. Fleet administrators can trigger lower-limit speeding alerts on detecting active vehicle wipers during rains or severe weather conditions. 
    • Custom Maps and Satellite View: Check interactive GIS information like parcel, land grids, sewer and power lines on maps. Receive crucial insights on map locations. Provides satellite imagery with birds eye and streetside views and the latest images. 
    • Asset Search and Utilization: Find tagged groups, locations, drivers and vehicles through the search feature. Automatically updates the map in real time based on searches. Discover equipment and assets yielding better returns to optimize asset utilization. 
    • Collaboration: Offers selective third-party access to view fleet activities. Useful for collaboration during disaster responses, storm recoveries and work order confirmations. 
    • Fuel Card Tracking: Track fuel usage for individual vehicles and fleets. Identifies suspicious entries and frauds through smart algorithms. 
    • Smart Maintenance: Schedule vehicle service alerts for local dealers and in-house service departments to support preventative vehicle maintenance. 
    • Mobile App: Offers live mobile view of assets and vehicles on a map. See route history and vehicle activities, locate drivers and get driver behavior alerts. 
  • Fleet DashCams: Provides a road-facing camera with 720p HD resolution and a driver-facing camera with 120-degree in-cab view and night vision. Captures, classifies and automatically shares video footage of harsh driving. Watch video clips on desktops and mobile devices or download and save them. 
  • Field Service and Scheduling: 
    • Smart Scheduling: The drag-and-drop calendar helps schedule technician appointments using AI-powered suggestions based on location, skill set, experience and availability. 
    • Job Management: Feed and manage customer data and job information such as contact info, address and job type. 
    • Multi-technicians and Visits: Schedule jobs requiring multiple visits or technicians in a few clicks. 
    • Notifications: Notifies about unseen jobs and sends prompt alerts regarding delays. 
    • Technician Status: Access individual worker information, including jobs scheduled for the day and essential details. Get reports on job status, whether complete or in progress. 
    • Proof of Service: Field staff and technicians can capture customer signatures, photos and job notes using the mobile app on Androids, iPhones and iPads. 
    • Customer Notifications: Send service reminders, confirm appointments and share ETAs over text messages or emails. 
    • Ratings and Reviews: Customers can provide ratings and reviews for technicians and jobs. View technician and company performance based on review patterns and insights on the dashboard. 
  • Compliance Management:  
    • ELD: FMCSA-approved ELD connects with the fleet for automated logging. Commercial drivers can access mobile app support at all times. 
    • DVIR: Offers in-depth DVIR for quick and adequate vehicle inspections on the app. Stay on top of maintenance schedules and address vehicle faults with automatic data synchronization. 
    • HOS: Ensures 395.15-compliant e-logs and avoids driver time violations. Track driver fatigue levels, rest breaks and minimize accidents. 
  • Asset Tracking: Offers suitable GPS-enabled asset tracking devices with long battery life and 3G or 4G connectivity. Choose the equipment to monitor and frequency to receive tracking reports. Provides trackers with IP67 protection to survive and operate in harsh environments. 
  • Marketplace: Integrates with various software for accounting, compliance, supply chain, fuel management and vehicle maintenance, such as Trimble, Fleetio, AmeriFuel, FourKites, QuickBooks Online and Whip Around. 
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  • Work Order Management: Streamlines the creation, assignment, and tracking of work orders, ensuring tasks are completed efficiently.
  • Asset Management: Provides a comprehensive database for tracking the lifecycle, maintenance history, and performance of all facility assets.
  • Preventive Maintenance Scheduling: Automates the scheduling of routine maintenance tasks to prevent equipment failures and extend asset life.
  • Inventory Management: Monitors stock levels, tracks usage, and manages reordering processes to ensure necessary supplies are always available.
  • Vendor Management: Centralizes vendor information, tracks performance, and manages contracts to streamline vendor interactions.
  • Mobile Access: Offers a mobile app that allows facility managers and technicians to access and update information on-the-go.
  • Reporting and Analytics: Generates detailed reports and analytics to provide insights into operational efficiency and areas for improvement.
  • Customizable Dashboards: Allows users to create personalized dashboards to monitor key performance indicators and metrics relevant to their role.
  • Integration Capabilities: Supports integration with other software systems such as ERP, accounting, and HR systems for seamless data flow.
  • Compliance Tracking: Helps ensure compliance with industry regulations and standards by tracking necessary documentation and certifications.
  • Space Management: Manages space allocation, utilization, and planning to optimize the use of facility space.
  • Energy Management: Monitors energy consumption and identifies opportunities for cost savings and sustainability improvements.
  • Incident Management: Tracks and manages incidents to ensure timely resolution and prevent recurrence.
  • User Permissions and Roles: Provides granular control over user access and permissions to ensure data security and integrity.
  • Customer Support Portal: Includes a portal for submitting and tracking support requests, enhancing communication with the support team.
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Product Ranking

#46

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Facility Management Software

#72

among all
Facility Management Software

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User Sentiment Summary

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Excellent User Sentiment 50 reviews
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94%
of users recommend this product

FlowPath has a 'excellent' User Satisfaction Rating of 94% when considering 50 user reviews from 2 recognized software review sites.

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4.72 (25)
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4.7 (25)

Awards

No awards.

FlowPath stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Real-Time Tracking: Users appreciate the ability to monitor their fleet in real-time, enhancing operational efficiency and response times for customer service.
Route Optimization: The software's route optimization feature is praised for reducing fuel consumption and improving delivery times, which is crucial for businesses aiming to enhance sustainability and customer satisfaction.
Maintenance Alerts: Facility managers find the maintenance alert system invaluable for preventing equipment breakdowns, ensuring vehicles are serviced on time, and reducing costly repairs.
Customizable Reports: The ability to generate customizable reports helps businesses track performance metrics effectively, aiding in decision-making processes and operational improvements.
User-Friendly Interface: Even users with limited technical skills find the platform easy to navigate, making the adoption process smoother for teams.
Comprehensive Dashboard: The dashboard provides a comprehensive overview of fleet operations, including vehicle status and driver behavior, allowing for quick assessments and adjustments.
Enhanced Safety Features: Features like driver behavior monitoring and speed alerts are highly valued for promoting safer driving practices and reducing the risk of accidents.
Scalability: Verizon Connect is suitable for businesses of all sizes, offering scalability that allows companies to expand their fleet management capabilities as they grow.
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Simplified Work Orders: FlowPath makes it easy to submit, track, and manage work orders, even through a mobile device using QR codes.
Improved Communication: FlowPath facilitates seamless communication among facility staff, vendors, and management regarding work orders and project statuses.
Robust Reporting: FlowPath offers detailed reporting features that provide insights into facility maintenance activities and costs over time.
Excellent Customer Support: Users consistently praise FlowPath's responsive and helpful customer support team.
Customization Options: FlowPath allows for customization of workflows, reports, and views to meet the specific needs of different facilities.
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Customer Service: Users report challenges in getting timely and effective support from Verizon Connect's customer service team, leading to frustration and unresolved issues.
Technical Issues: Frequent technical problems, such as device malfunctions and software glitches, can disrupt fleet operations and hinder productivity for facility management teams.
Cost: Verizon Connect's pricing structure can be complex and expensive, especially for larger fleets or those requiring advanced features, making it a significant investment for facility management budgets.
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Occasional Bugs: Users have reported experiencing occasional bugs within the software.
Limited Reporting Features: Some users have expressed a desire for more advanced reporting features to gain deeper insights from their data.
Printing Reports: There have been some difficulties noted when trying to print reports in a way Directors need to see them.
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Verizon Connect is a facility management software solution that has garnered positive feedback for its user-friendly interface, making it easy for businesses to navigate and manage their facilities efficiently. Users have also highlighted its seamless integration with other business systems, such as enterprise resource planning (ERP) and computer-aided design (CAD) software, which streamlines data flow and enhances operational efficiency. Additionally, Verizon Connect's comprehensive reporting capabilities have been praised, allowing businesses to generate tailored reports based on specific criteria, enabling data analysis and informed decision-making. However, some users have expressed concerns about the software's cost, considering it to be relatively expensive compared to other facility management solutions available in the market. Additionally, there have been reports of limited support for certain features that some businesses may require. Despite these drawbacks, Verizon Connect remains a popular choice for businesses seeking a comprehensive facility management solution, particularly those with multiple locations or those needing to comply with industry regulations. Its ability to track assets and employees across various sites, coupled with its robust reporting features, makes it an ideal choice for businesses with complex facility management needs.

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Is FlowPath the best way to go with the flow of facility management? Users rave about FlowPath's user-friendly design, making it a breeze to navigate and manage tasks. Many highlight its robust feature set, including streamlined maintenance scheduling, efficient work order tracking, and comprehensive asset management, simplifying complex operations. This user-friendliness is critical in fast-paced environments where time is of the essence, as noted by a Director of Plant Services in February of 2024, who called FlowPath the "Best tool in the toolbox." However, some users point out occasional bugs and an initial learning curve, which might be a temporary drawback for those transitioning from different systems. Despite these minor hiccups, FlowPath shines with its exceptional customer support, consistently praised for its responsiveness and helpfulness in addressing user inquiries and resolving issues. This dedication to customer satisfaction fosters trust and ensures a smooth experience. FlowPath is ideally suited for organizations of all sizes looking to optimize their facility management processes. Its intuitive interface caters to both tech-savvy users and those less familiar with facility management software. The platform's scalability makes it an excellent choice for businesses of all sizes, from small businesses to large corporations, looking for a comprehensive solution to streamline operations, reduce downtime, and improve overall efficiency.

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