Fleet Complete vs Momentum

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Our analysts compared Fleet Complete vs Momentum based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Fleet Complete Software Tool
Momentum Software Tool

Product Basics

Fleet Complete is a cloud-based solution that offers fleet, task, asset, safety and compliance, dispatch, delivery and field service management inclusions. Its additional offerings include ProServices, FirstNet Verified and OEM partnership advantages. It enables businesses of all sizes to identify idle vehicles and manage them through virtual reservations.

Users can track fleet locations, pull reports, facilitate resource utilization and improve business performance. It is available for iOS and Android users via a resource tracker app.
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Momentum offers tools to optimize fleet and equipment management. It provides purpose-built and flexible offerings to small businesses. Its real-time reporting and individual asset monitoring help its users stay in control of their fleet.

Modules like geofencing and fuel management allow the user to manage individual assets at a granular level. The vendor offers a free demo or test gear for users to try before they buy. If any doubts persist, they can return it with no questions asked.
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$10 Monthly
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Tailored to your specific needs
Undisclosed
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Tailored to your specific needs
Small 
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Medium 
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Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Boost Efficiency: Optimize routes and reduce fuel costs with automated route planning and data insights that promote informed decision-making. 
  • Enhance Safety: Promotes fleet and driver safety through live vehicle tracking and driver updates. 
  • Customer Satisfaction: Improve customer experience with ETAs, automated routing monitoring, order status alerts and prompt responses. 
  • Avoid Unforeseeable Issues: Maintain asset temperatures and prevent vehicle thefts with live operational status, temperature alerts and location of vehicles within the fleet. 
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  • Take Free Demo or Test Gear: Take a free demo or order a free GPS telematics device to take test drives and check if the software aligns with required business goals.  
  • Monitor Individual Assets: Use GPS telematics to track maintenance and operating performance before issues arise. Keep track of fuel levels and compare to the miles traveled. Set up monitors to track geolocation exit/entry and receive low battery, speed and disconnection alerts. 
  • Reduce Operating Costs: Track fuel consumption, manage off-duty usage and reduce idle miles to reduce overall operating costs. 
  • Improve Driver Safety: Set alerts for vehicles exceeding defined speed limits. Monitor trucks pulling trailers to ensure safe driving. 
  • Enhance Customer Experience: Deliver technicians to job sites on schedule, and set alerts to know their arrival time. Automate texts and emails to customers enabling them to see when a service vehicle arrives on the job site. 
  • Create Efficient Plans: Manage multiple vehicles in multiple locations. Assign the right tasks to the right tech and drivers. 
  • Access Fleet Data: Leverage web-based services to gain control and track all fleet data by accessing the fleet portal without the need to download or install any apps. 
  • Streamline Hardware: Plug in the telematics device in the vehicle’s diagnostic port and autoload vehicle info with minimal typing. 
  • Optimize Installation: Enjoy a no wiring installation the plug-in connectors. Automatically set up vehicles in the dashboard after plug-in and ignition using the auto-load feature.  
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  • Fleet Management: Enables fleet operators and administrators to manage operations from a single dashboard. Offers insights into productivity levels, fleet and driver behavior and other essential metrics. Provides instant vehicle crash alerts. 
  • Task Management: Offers a task tracker with tools for time management, activity tracking and self-assigning tasks. Streamlines vehicle inspections with DVIR and ensures ELD compliance and mechanic log off. 
  • Asset Management: Optimizes vehicle utilization and helps track and protect assets. Provides position reporting with GPS asset snapshots and temperature alerts and prevents vehicle and asset thefts. 
  • Safety and Compliance: Personal tracker ensures lone workers’ safety and security. Provides automatic reporting with sensor technology that monitors general activities, health status, movement and personnel location of those working in hazardous environments. Sends distress alerts for long periods of inactivity. 
  • Dispatch, Delivery and Field Service: Provides route optimization capabilities and improves customer service through ETA boards, digital information capture and automated order scheduling and management. 
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  • Real-Time Reporting: Keep a closer eye on drivers. Set up text, email or in-app notifications if a vehicle is idle for too long. Download trips and mileage reports into CSV or Excel files to gain deeper insights. 
  • Robust API: Leverage GPS telematics devices to provision, manage and update information over the cloud. Gain access to device data and build telematics into applications using the well-documented API. 
  • Military Grade Security: High-security standards guarantee data security. Enable one-to-one communication, end-to-end encryption and compression for safe data exchange. 
  • Live Tracking: Receive detailed insights and live tracking data for fleet vehicles. See trucks as pins on the map, distance from the site, deviation from the trip and weather reports at the vehicle’s location. 
  • Automated Alerts: Set up and receive automatic text or email alerts to check engine OBD and maintenance issues. Set speed alerts and get a notification in case a driver exceeds it. 
  • Advanced Technology: Get better connectivity at a lower cost and power consumption with LTE Cat-M, resulting in less battery usage. 
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Product Ranking

#37

among all
Fleet Management Software

#116

among all
Fleet Management Software

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Analyst Rating Summary

74
43
44
26
100
46
91
56
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Compliance
Fleet or Asset Tracking and Routing
Fleet Management
Driver Management
Fuel Management
Fleet or Asset Tracking and Routing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Fleet Complete
Momentum
+ Add Product + Add Product
Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 44 100 91 70 83 92 96 68 86 75 26 46 56 0 48 70 87 37 54 33 0 25 50 75 100
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17%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

0%
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100%
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100%
13%
75%
12%
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87%

User Sentiment Summary

Good User Sentiment 529 reviews
Great User Sentiment 50 reviews
78%
of users recommend this product

Fleet Complete has a 'good' User Satisfaction Rating of 78% when considering 529 user reviews from 4 recognized software review sites.

89%
of users recommend this product

Momentum has a 'great' User Satisfaction Rating of 89% when considering 50 user reviews from 2 recognized software review sites.

4.0 (2)
4.3 (38)
3.89 (267)
n/a
3.9 (259)
4.9 (12)
3.0 (1)
n/a

Synopsis of User Ratings and Reviews

Map Tracking Capabilities: According to most users who reviewed this pro, their map tracking feature for vehicles and assets is helpful at all times.
Installation: Most users who mentioned this pro said that the initial setup is quick and easy.
Technician History: The ability to track work history, status and location within their breadcrumbs feature is robust, according to all reviews that mention this aspect.
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Improved Driver Safety: Users appreciate the driver behavior monitoring features, such as harsh braking alerts, which can help improve overall fleet safety.
Real-Time Vehicle Tracking: The ability to see the location of all vehicles in real-time is a major plus for fleet managers, as it allows for better coordination and response times.
Streamlined Maintenance: Momentum helps users stay on top of vehicle maintenance with features like automated reminders and service history tracking, leading to reduced downtime and repair costs.
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Challenging Navigation: The software has a tricky user interface, according to most users' reviews that mentioned navigation.
Customer Support: According to more than 95% of users who reviewed this con, their customer assistance is slow and unreliable.
Hardware: About all users who mentioned this con said that their hardware devices are nonfunctional and can’t be customized as per user convenience.
Software Lags: Approximately 75% of users said that the software lags, especially for GPS tracking, reporting, ETAs and ELD.
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Limited Customization: Users have expressed frustration over the inflexibility of Momentum's settings, particularly when it comes to tailoring the platform to their specific fleet needs. For example, some users have reported difficulties in configuring custom alerts for events like speeding or unauthorized vehicle usage.
Mobile App Functionality: Feedback suggests the mobile app's performance is sometimes unreliable. Users have mentioned experiencing glitches and occasional crashes, impacting their ability to monitor their fleet effectively while on the go.
Customer Support Response Times: A recurring concern from users is the timeliness of customer support. Some have reported delays in getting issues resolved, leading to prolonged downtime and frustration.
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Based on the cloud, Fleet Complete serves businesses of all types and sizes. User feedback suggests that the software offers unreliable hardware devices, lags and is challenging to use. Support delays are another con highlighted in user reviews. However, it is great in terms of installation ease, map tracking and accessing technician history.

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Is Momentum the driving force behind your fleet's success? Users praise Momentum for its user-friendly interface and granular control over individual assets, allowing them to set up monitors for geolocation, battery levels, speed, and disconnections. This hands-on approach is particularly valuable for businesses that require real-time visibility and proactive management of their assets. For example, users highlight the ability to track fuel consumption and manage off-duty usage as key differentiators that contribute to reduced operating costs. However, some users express concerns about the software's limited third-party integrations, which can hinder seamless workflow with existing systems. Momentum seems best suited for small to medium-sized businesses with a strong focus on operational efficiency and cost reduction. Its intuitive design and comprehensive asset management features empower these businesses to optimize their fleet performance without the complexity of enterprise-grade solutions. However, larger enterprises with intricate workflows and a need for extensive integrations might find Momentum's capabilities limiting.

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