Fleetio vs Fleet Complete

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Our analysts compared Fleetio vs Fleet Complete based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Fleet Complete Software Tool

Product Basics

Fleetio is an all-in-one SaaS tool for equipment and fleet management and maintenance. Its modules include asset assignment, issue management, work orders, inspection, preventive maintenance, and fuel and equipment management. It offers a mobile app Fleetio Go, which lets companies manage their fleets from any location at any time. It provides barcode scanning, fuel log, automated location entry, renewal reminder and NFC encoding capabilities, including real-time access to asset details. It also gives custom user-level access for viewing and editing rights.
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Fleet Complete is a cloud-based solution that offers fleet, task, asset, safety and compliance, dispatch, delivery and field service management inclusions. Its additional offerings include ProServices, FirstNet Verified and OEM partnership advantages. It enables businesses of all sizes to identify idle vehicles and manage them through virtual reservations.

Users can track fleet locations, pull reports, facilitate resource utilization and improve business performance. It is available for iOS and Android users via a resource tracker app.
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$3/Vehicle, Monthly
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Tailored to your specific needs
$10 Monthly
Get a free price quote
Tailored to your specific needs
Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Lower Maintenance Expense: Identify and proactively solve maintenance issues before they arise using in-depth data insights. Helps clients save 48% on their maintenance costs. 
  • Streamline Workflows: Encourages better workflows with tools to track on-field staff productivity, repair expenses and equipment health from a single screen. 
  • Free Trial: Offers a 14-day free trial to help users make an informed choice after trying out its functionalities. Does not require payment credentials. 
  • Simplifies Communication: Fleet managers can create and send configurable reports on several metrics among themselves and drivers in a few clicks. 
  • Data-Driven Decisions: Enables stakeholders to make informed decisions based on data. Offers end-to-end visibility into operations to help gauge productivity and identify ways to improve. 
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  • Boost Efficiency: Optimize routes and reduce fuel costs with automated route planning and data insights that promote informed decision-making. 
  • Enhance Safety: Promotes fleet and driver safety through live vehicle tracking and driver updates. 
  • Customer Satisfaction: Improve customer experience with ETAs, automated routing monitoring, order status alerts and prompt responses. 
  • Avoid Unforeseeable Issues: Maintain asset temperatures and prevent vehicle thefts with live operational status, temperature alerts and location of vehicles within the fleet. 
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  • Asset Management: Store and manage asset information in a single place. Offers custom fields, links assets with each other, tracks multiple meters, transfers data, manages assignments and logs notes and comments. 
  • Asset Assignments: View all asset assignments on a calendar to manage them. 
  • Expense Tracking: Offers insights into expenses such as fuel, maintenance, depreciation, supplies, incidentals, insurance, administrative costs, registration and taxes. 
  • Fuel Management: Access fuel trend analytics, check deficiencies and optimize vehicle allocation for order dispatch. 
  • Location History: Track vehicle activities and fleet history via GPS-enabled technology. 
  • Fleet Dashboard: Offers in-depth insights into vehicle and asset productivity. Allows users to manage real-time operational exceptions. 
  • VIN Decoding: VINs enable fleet managers to retrieve 90+ specifications for individual vehicles and maintenance schedules. Update changes automatically in real time. 
  • Operations Reports: Offers reports with simple data visualizations, custom data ranges and flexible filtering options. Subscribe to reports and schedule their transfer to the inbox or export and print PDFs to simplify data sharing. 
  • Asset Lifecycle Management: Build and validate asset replacement norms and make insight-based decisions for replacement and acquisitions. View asset details such as in-service date, utilization ratio, estimated service life and resale value. 
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  • Fleet Management: Enables fleet operators and administrators to manage operations from a single dashboard. Offers insights into productivity levels, fleet and driver behavior and other essential metrics. Provides instant vehicle crash alerts. 
  • Task Management: Offers a task tracker with tools for time management, activity tracking and self-assigning tasks. Streamlines vehicle inspections with DVIR and ensures ELD compliance and mechanic log off. 
  • Asset Management: Optimizes vehicle utilization and helps track and protect assets. Provides position reporting with GPS asset snapshots and temperature alerts and prevents vehicle and asset thefts. 
  • Safety and Compliance: Personal tracker ensures lone workers’ safety and security. Provides automatic reporting with sensor technology that monitors general activities, health status, movement and personnel location of those working in hazardous environments. Sends distress alerts for long periods of inactivity. 
  • Dispatch, Delivery and Field Service: Provides route optimization capabilities and improves customer service through ETA boards, digital information capture and automated order scheduling and management. 
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Product Ranking

#15

among all
Fleet Management Software

#37

among all
Fleet Management Software

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Analyst Rating Summary

61
74
15
44
100
100
62
91
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Compliance
Fleet Management
Fuel Management
Fleet Maintenance
Compliance
Fleet or Asset Tracking and Routing
Fleet Management
Driver Management
Fuel Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Fleetio
Fleet Complete
+ Add Product + Add Product
Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 15 100 62 62 90 100 62 33 94 83 44 100 91 70 83 92 96 68 86 75 0 25 50 75 100
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67%
83%
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17%
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83%
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33%
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75%
25%
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83%
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17%
67%
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33%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

0%
0%
100%
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100%
13%
25%
62%
13%
75%
12%

User Sentiment Summary

Excellent User Sentiment 191 reviews
Good User Sentiment 529 reviews
96%
of users recommend this product

Fleetio has a 'excellent' User Satisfaction Rating of 96% when considering 191 user reviews from 4 recognized software review sites.

78%
of users recommend this product

Fleet Complete has a 'good' User Satisfaction Rating of 78% when considering 529 user reviews from 4 recognized software review sites.

4.7 (8)
n/a
4.5 (11)
4.0 (2)
n/a
3.89 (267)
4.8 (169)
3.9 (259)
4.7 (3)
n/a
n/a
3.0 (1)

Awards

SelectHub research analysts have evaluated Fleetio and concluded it earns best-in-class honors for Fleet Maintenance and Fleet Management. Fleetio stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Fleet Maintenance Award
Fleet Management Award

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Synopsis of User Ratings and Reviews

User Friendly: Offers an easy-to-use interface for admins, mechanics and drivers to access its tool from anywhere, according to 85% of users who mentioned this aspect.
Customer Support: According to all users who reviewed this pro, support specialists are quick and helpful at resolving issues and queries.
Fair Pricing: Vehicle-based pricing plans rightly justify the cost at companies of different sizes, as per 90% of users.
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Map Tracking Capabilities: According to most users who reviewed this pro, their map tracking feature for vehicles and assets is helpful at all times.
Installation: Most users who mentioned this pro said that the initial setup is quick and easy.
Technician History: The ability to track work history, status and location within their breadcrumbs feature is robust, according to all reviews that mention this aspect.
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Reporting Capabilities: Lags and crashes at times of massive data and reporting, according to most reviews that mention this aspect.
Cost Tracking: Inability to allocate costs and work orders with small equipment and vehicles is an issue faced by 85% of users as per reviews.
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Challenging Navigation: The software has a tricky user interface, according to most users' reviews that mentioned navigation.
Customer Support: According to more than 95% of users who reviewed this con, their customer assistance is slow and unreliable.
Hardware: About all users who mentioned this con said that their hardware devices are nonfunctional and can’t be customized as per user convenience.
Software Lags: Approximately 75% of users said that the software lags, especially for GPS tracking, reporting, ETAs and ELD.
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Fleetio offers comprehensive solutions to businesses of all sizes to manage and run their cloud-based fleet. Fuel, equipment and issue management, reporting, mobile app and fuel cards are vital inclusions. Their prompt customer service, cost-effective pricing models and easy-to-navigate interface are some worthy upsides of the suit. Reviews indicate that reporting features and cost tracking need improvement. All in all, it’s an excellent solution to manage and maintain fleet operations.

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Based on the cloud, Fleet Complete serves businesses of all types and sizes. User feedback suggests that the software offers unreliable hardware devices, lags and is challenging to use. Support delays are another con highlighted in user reviews. However, it is great in terms of installation ease, map tracking and accessing technician history.

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Screenshots

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