Home > Fleet Management Software > Fleetio > Fleetio vs SmartMoving

Fleetio vs SmartMoving

Last Updated: November 18th, 2024

Our analysts compared Fleetio vs SmartMoving based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

Fleetio is an all-in-one SaaS tool for equipment and fleet management and maintenance. Its modules include asset assignment, issue management, work orders, inspection, preventive maintenance, and fuel and equipment management. It offers a mobile app Fleetio Go, which lets companies manage their fleets from any location at any time. It provides barcode scanning, fuel log, automated location entry, renewal reminder and NFC encoding capabilities, including real-time access to asset details. It also gives custom user-level access for viewing and editing rights.

SmartMoving is a moderately priced software solution designed for small to medium-sized moving companies seeking streamlined operations and enhanced profitability. This online platform offers a comprehensive suite of tools, including CRM, fleet management, dispatching, billing, and customer communication features, all within a single interface.

Key benefits for users include automated processes, improved customer satisfaction through efficient communication, and real-time visibility of operations. Popular features encompass lead management, storage management, and claims management. Users appreciate its ease of implementation and responsive customer support.

Starting at $399, SmartMoving's pricing might vary based on specific requirements. For a tailored pricing quote, it is recommended to contact SelectHub directly.

$3/Vehicle, Monthly

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$399 Monthly

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Tailored to your specific needs

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Product Insights

Lower Maintenance Expense: Identify and proactively solve maintenance issues before they arise using in-depth data insights. Helps clients save 48% on their maintenance costs.
Streamline Workflows: Encourages better workflows with tools to track on-field staff productivity, repair expenses and equipment health from a single screen.
Free Trial: Offers a 14-day free trial to help users make an informed choice after trying out its functionalities. Does not require payment credentials.
Simplifies Communication: Fleet managers can create and send configurable reports on several metrics among themselves and drivers in a few clicks.
Data-Driven Decisions: Enables stakeholders to make informed decisions based on data. Offers end-to-end visibility into operations to help gauge productivity and identify ways to improve.

Improved Efficiency: Streamline operations by automating routine tasks, allowing your team to focus on higher-value activities.
Enhanced Customer Relationships: Utilize CRM features to track customer interactions and preferences, leading to more personalized service and higher satisfaction rates.
Optimized Fleet Utilization: Monitor and manage your fleet in real-time, reducing downtime and ensuring vehicles are used to their full potential.
Data-Driven Decisions: Access comprehensive analytics and reports to make informed decisions that drive business growth and operational improvements.
Cost Savings: Reduce operational costs through better resource allocation and minimized manual errors, leading to increased profitability.
Scalability: Easily scale your operations as your business grows, without the need for significant additional investment in new systems.
Compliance Management: Stay compliant with industry regulations by maintaining accurate records and automating compliance-related tasks.
Enhanced Communication: Improve internal and external communication with integrated messaging and notification systems, ensuring everyone is on the same page.
Increased Accountability: Track task assignments and completions, fostering a culture of accountability and transparency within your team.
Customer Retention: Leverage CRM insights to proactively address customer needs and concerns, boosting loyalty and repeat business.
Time Management: Efficiently schedule and dispatch tasks, reducing idle time and ensuring timely service delivery.
Resource Optimization: Allocate resources more effectively by understanding demand patterns and adjusting accordingly.
Reduced Paperwork: Digitize records and workflows, minimizing the need for physical paperwork and reducing the risk of lost or misplaced documents.
Real-Time Updates: Provide your team with real-time updates on job statuses and fleet locations, enhancing coordination and responsiveness.
Customer Insights: Gain deeper insights into customer behavior and preferences, enabling more targeted marketing and service strategies.

Asset Management: Store and manage asset information in a single place. Offers custom fields, links assets with each other, tracks multiple meters, transfers data, manages assignments and logs notes and comments.
Asset Assignments: View all asset assignments on a calendar to manage them.
Expense Tracking: Offers insights into expenses such as fuel, maintenance, depreciation, supplies, incidentals, insurance, administrative costs, registration and taxes.
Fuel Management: Access fuel trend analytics, check deficiencies and optimize vehicle allocation for order dispatch.
Location History: Track vehicle activities and fleet history via GPS-enabled technology.
Fleet Dashboard: Offers in-depth insights into vehicle and asset productivity. Allows users to manage real-time operational exceptions.
VIN Decoding: VINs enable fleet managers to retrieve 90+ specifications for individual vehicles and maintenance schedules. Update changes automatically in real time.
Operations Reports: Offers reports with simple data visualizations, custom data ranges and flexible filtering options. Subscribe to reports and schedule their transfer to the inbox or export and print PDFs to simplify data sharing.
Asset Lifecycle Management: Build and validate asset replacement norms and make insight-based decisions for replacement and acquisitions. View asset details such as in-service date, utilization ratio, estimated service life and resale value.

Comprehensive Dashboard: Provides a centralized view of all operations, including fleet status, job schedules, and performance metrics.
Real-Time GPS Tracking: Monitors vehicle locations in real-time, ensuring efficient route management and timely deliveries.
Automated Dispatching: Streamlines the assignment of jobs to available vehicles, optimizing resource allocation and reducing idle time.
Customer Relationship Management (CRM): Integrates customer data, communication history, and service records to enhance client interactions and retention.
Inventory Management: Tracks inventory levels, usage, and restocking needs, ensuring that supplies are always available when needed.
Job Scheduling: Allows for the creation, modification, and tracking of job schedules, ensuring that all tasks are completed on time.
Billing and Invoicing: Automates the generation of invoices and tracks payments, simplifying the financial management process.
Mobile App Integration: Provides drivers and field workers with access to job details, navigation, and communication tools via their mobile devices.
Reporting and Analytics: Generates detailed reports on various aspects of the business, from fleet performance to customer satisfaction, aiding in data-driven decision-making.
Maintenance Scheduling: Keeps track of vehicle maintenance schedules and alerts managers when service is due, reducing downtime and extending vehicle life.
Customizable Workflows: Allows businesses to tailor the software to their specific operational needs, enhancing efficiency and productivity.
Integration with Third-Party Tools: Seamlessly connects with other software solutions such as accounting systems, enhancing overall business operations.
Secure Data Storage: Ensures that all business and customer data is stored securely, complying with industry standards and regulations.
Driver Performance Monitoring: Tracks driver behavior and performance, providing insights that can be used to improve safety and efficiency.
Customer Portal: Offers clients a self-service portal where they can view job statuses, invoices, and communicate with the service provider.

Product Ranking

#15

among all
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#56

among all
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Analyst Rating Summary

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User Sentiment Summary

96%

of users recommend this product

Fleetio has a 'excellent' User Satisfaction Rating of 96% when considering 191 user reviews from 4 recognized software review sites.

98%

of users recommend this product

SmartMoving has a 'excellent' User Satisfaction Rating of 98% when considering 62 user reviews from 2 recognized software review sites.

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4.5 (11)

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4.91 (30)

4.8 (169)

4.9 (32)

4.7 (3)

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Awards

Synopsis of User Ratings and Reviews

User Friendly: Offers an easy-to-use interface for admins, mechanics and drivers to access its tool from anywhere, according to 85% of users who mentioned this aspect.

Customer Support: According to all users who reviewed this pro, support specialists are quick and helpful at resolving issues and queries.

Fair Pricing: Vehicle-based pricing plans rightly justify the cost at companies of different sizes, as per 90% of users.

Centralized Operations: Users praise SmartMoving for its ability to consolidate various aspects of their business, such as scheduling, dispatching, and customer management, into a single platform.

Automation Capabilities: SmartMoving automates tasks like pricing and invoicing, freeing up time and reducing the risk of errors.

Improved Communication: The software includes features like text messaging that enhance communication with both customers and field staff.

Real-Time Tracking: SmartMoving provides real-time tracking of vehicles and crews, which can optimize dispatching and improve customer service.

Reporting Capabilities: Lags and crashes at times of massive data and reporting, according to most reviews that mention this aspect.

Cost Tracking: Inability to allocate costs and work orders with small equipment and vehicles is an issue faced by 85% of users as per reviews.

Occasional Bugs: Some users have reported experiencing occasional bugs within the software.

Learning Curve: New users may face a learning curve when getting accustomed to the software's features and interface.

Fleetio offers comprehensive solutions to businesses of all sizes to manage and run their cloud-based fleet. Fuel, equipment and issue management, reporting, mobile app and fuel cards are vital inclusions. Their prompt customer service, cost-effective pricing models and easy-to-navigate interface are some worthy upsides of the suit. Reviews indicate that reporting features and cost tracking need improvement. All in all, it’s an excellent solution to manage and maintain fleet operations.

Is SmartMoving truly a "smart" move for businesses in the moving industry? User reviews from the past year suggest that it's a solid choice, particularly for small to medium-sized businesses. SmartMoving shines in its integration of CRM and fleet management, a feature users consistently praise for streamlining operations. One user emphasized the time-saving benefits, stating that "the amount of time we save alone is worth the cost," highlighting how SmartMoving's comprehensive approach leads to increased efficiency. However, some users pointed out a learning curve, indicating that new users might need some time to acclimate to the software. While generally positive, there are mentions of occasional bugs and pricing concerns related to text messaging. SmartMoving's key differentiator is its unified platform, which sets it apart from competitors that might offer separate solutions for CRM and fleet management. This integration is crucial for moving companies as it enables them to manage leads, schedule moves, track vehicles, and communicate with customers all within a single system. This centralization not only simplifies workflows but also reduces the risk of errors and miscommunication. Overall, SmartMoving appears to be a valuable tool for moving companies looking to enhance organization, efficiency, and customer satisfaction, particularly those transitioning from manual processes or disjointed systems.

Screenshots

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FAQ

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